Università degli studi di Pavia Corso di laurea specialistica in Editoria e Comunicazione Multimediale Relatore: Prof. Marco Porta Correlatore: Prof. Mauro Mosconi Tesi di Laurea di Doretta Mangiarotti Affective computing: an interdisciplinary approach to models, methods and systems for the creation of empathetic computers Affect, emotions and technology Affect plays a crucial role in human experience Emotional experiences have many repercussions on our body Technologies are significantly present in our everyday life New devices Designed to be emotional and empathetic Affective computing: what is that? Affective computing is computing that relates to, arises from, or deliberately influences emotions. (Picard, 1997) MIT Media Lab researchers intend to create computers that can recognize and interpret affect and then give back empathetic human-like feedback Four categories of affective computers Cannot perceive affect I II Cannot express affect Can express affect III IV Can perceive affect An ideal affective computer Works Is something through the like a trusted Is assistant autonomous and not a clone Tries to learn Provides user’s the user’s personal intelligence, preferences feedback perception and sensitivity Builds a positive and constructive experience Emotion classification Few states, quickly Recognizable and reliably distinguishable EMOTION Measurable Real World Data Collection The limbic system Emotion and reasoning are strictly connected One single emotion can elicit a large number of different reactions Before giving an emotional response, our brain carries out an evaluation process Affective wearables Affective earring Wearcam Facial Expression Facial features tracking points Vocal Expression Signal processing Features evaluation No standardization Classification Posture Expressive avatars Multimodal detection Posture Facial Expressions Multimodal Detection Voice Affective learning Embodied Conversational Agents Reactive empathy Relevant emotional expressions IV (no feedback) III II I Parallel empathy Neutral emotional expressions Conclusions CRITICALITY Recognition Biosensor Classification Human reasoning inhibition Supervision Ethics Psychology Scientific method Control Conclusions Affective and empathetic computers will contribute to carry out more and more potentials to our minds and our bodies.