UNIVERSITÀ DEGLI STUDI DI PAVIA DIPARTIMENTI DI SCIENZE POLITICHE E SOCIALI, STUDI UMANISTICI, GIURISPRUDENZA, INGEGNERIA INDUSTRIALE E DELL’INFORMAZIONE, SCIENZE ECONOMICHE E AZIENDALI Corso di Laurea interfacoltà in Comunicazione Professionale e Multimedialità NARRATIVES AND MECHANISM OF ACTION Stories that can change reality Relatore: Prof. Andrea Fontana Correlatore: Prof. Giampaolo Azzoni Anno Accademico 2013-2014 Tesi di Laurea di Erica Galletta THE NEUROBIOLOGICAL ASPECTS In 1990 Giacomo Rizzolatti, Luciano Fadiga, Leonardo Fogassi and Vittorio Gallese discovered the mirror neurons at the University of Parma. Mirror Neurons WORD and NARRATIONS Doctor Singer’s experiment Emotional and cognitive resonance of pain Empathy and self- identification The experiments of doctor Penfield CEREBRAL CORTEX STIMULATION activation MEMORIES deactivation HIGH FIDELITY RECORDER Eric Berne’s Transactional Analysis EGO STATES SCRIPT THEORY Destiny Parent SCRIPT Adult Child NARRATION Corporate Storytelling 2007 Example: World Bank SAILENT FAILS Steve Denning Zambian Story NARRATIONS = Robert McKee CONTROL Motivating the staff The Dreaming Society CONSUMPTION STORIES Archetypal Branding Based on the concept of collective unconscious coined by Carl Jung Nonconformity Rebellion Guardian Angel Lover Brand e Social Movements APPLE Revolution: Think Different NIKE For Skaters STILL FREE In Support of Writers Neuromarketing The Product Placement Neuromarketing Somatic Markers Sensory Branding Mulino Bianco I V III II IV Telecom Italia – Futura Francesca Istitutional Advert 2011 Francesca Spot 2012 – Consumersgenerated Content Enel – #Guerrieri Campaign Against Enel Blumagenta Conclusions Today the narration phenomenon has reached all sorts of places in human life and it is still growing. In fact it is an essential and constitutive aspect of cerebral processes related to mnemonic power and social interaction, this is why the use of this technique enables us to stimulate deep reactions which can overcome rational barriers and influence our choices. On that basis, it is understandable that, only with a strong awareness of these mechanisms, we can escape conditionings and we can decide, from time to time, whether we want to indulge in narration, or not. Thank you for your attention.