One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results from 27 case studies Pierluigi Feliciati Berlin, 07042005 “Rather than distribute a message to recipients who are outside the process of creation and invited to give meaning to a work of art belatedly, the artist now attempts to construct an environment, a system of communication and production, a collective event that implies its recipients, transforms interpreters into actors, enables interpretation to enter the loop with collective action.” Pierre Lévy, Collective Intelligence: Mankind's Emerging World in Cyberspace (1994) Pierluigi Feliciati Berlin, 07042005 The Italian Working Group Fedora Filippi (coordinatore), Soprintendenza Archeologica di Roma Cinzia Ammannato, Dir. Generale per il Patrimonio Storico, Artistico, Demoetnoantropologico Giancarlo Buzzanca, Istituto Centrale del Restauro Chiara De Vecchis, Senato della Repubblica Mario Di Domenicantonio, Ministero dell'Innovazione e delle tecnologie Sara Di Giorgio, Progetto MINERVA Pierluigi Feliciati, Dir. Generale per gli Archivi Marina Fresa, Dir. Generale per per i Beni Architettonici e Paesaggistici Franca Garzotto, Politecnico di Milano Maria Pia Guermandi, Regione Emilia Romagna Luisa Marucci, Consiglio Nazionale delle Ricerche, ISTI, Pisa Oleg Missikoff, CERSI – LUISS Maria Teresa Natale, Progetto MINERVA Sabrina Santangelo, Ministero per i Beni e le Attività Culturali Oreste Signore, Consiglio Nazionale delle Ricerche, ISTI, Pisa – W3C Italia Maurizio Vittoria, Biblioteca Nazionale Marciana, Venezia – Progetto CABI Andrea Vituzzi, CERSI – LUISS Pierluigi Feliciati Berlin, 07042005 MiBAC government experts local auth. university Our starting point Handbook for quality in cultural web sites. Improving quality for citizens Presented and approved during the Parma International conference (21st November 2003) http://www.minervaeurope.org/publications/qualitycriteria1_2draft/qualitypdf1103.pdf • The Handbook was conceived as a work in progress. • The Handbook has been downloaded from more than 4000 users and distributed in 500 printed copies. • The Italian WG5 choosed to continue its acrivity from this point: a model for cultural web planning Pierluigi Feliciati Berlin, 07042005 our main activities 1. Italian edition of the Handbook for quality in cultural web sites. 2. Handbook Dissemination 3. Test bed of the handbook 4. Deepening of some themes, in cooperation with universities and W3C - Language Semantic Web Training and development tools Development of model-sites Web preservation Pierluigi Feliciati Berlin, 07042005 Italian edition (february 04) Definitions • to help stakeholders reading the handbook Principles • to emphasize the necessity of quality Strategic Recommendations • to ensure a quality management now and in the future (cooperation, transparency, coordination, planning control, IPR and privacy issues, interoperability, long-term preservation…) Pierluigi Feliciati Berlin, 07042005 Italian edition - contents A guide to good Web • Introduction to accessibility and usability: the attention to the users and their requirements • A method for good Web planning: the catalogue of patterns A guide to cultural web planning • 12 goals for cultural web • 12 goals for 8 categories Pierluigi Feliciati Berlin, 07042005 Additional contents • • Elements for an history of cultural Web How to use the Handbook? – – – • • • • • • Example # 1 - Planning the website of an Archive Example # 2 - Planning the website of a Library Example # 3 - Planning the website of a Museum Catalogue of Patterns Directory of national rules on Web Applications + the Italian law 4/2004 on accessibility The 10 quality principles WAI WCAG 1.0 Checkpoints Cross References with Minerva Working Groups Glossary, abbreviations, bibliography and references Pierluigi Feliciati Berlin, 07042005 A guide to good web: the language of patterns Patterns represent a different and open approach to the concrete problems of planning for quality Web sites. Using patterns resolves recurring planning problems through consolidated solutions. A. Context B. Problem C. Solution http://www.minervaeurope.org/publications/qualitycriteria1_2draft/appendix2.htm http://www.minervaeurope.org/publications/qualitycriteria-i/indice0402/appendicetre0402.htm Pierluigi Feliciati Berlin, 07042005 Cultural categories and web application goals 8 cultural categories • Archives • Libraries • Heritage diffusedCROS on territory S • Museums • Institutes for administration and safeguarding • Centres for research and education • Temporary exhibitions • Cultural projects 12 cultural web application goals • transparency on the identity • transparency on the application • efficiency in the sector networks • presentation of standards and regulations • spreading of cultural content • support of cultural tourism • offer of educational services • offer of services for scientific research • offer of services to professionals • offer of services for reservations and ecommerce • promotion of web communities Pierluigi Feliciati Berlin, 07042005 Handbook dissemination 8 seminars with 621partecipants Rome, Milan, Turin, Venice, Bologna, Florence, Naples, Bari, … MiBAC 31% Others 16% Government 3% Business 22% Universities, Research, schools 14% Pierluigi Feliciati Berlin, 07042005 local authorities 14% Print, run & download of the Handbook from the Web Print version distributed during Parma Conference 482 Download of English version 4.024 First Italian print edition 3000 Run and download of Italian web version 18.162 TOTAL 25.508 Pierluigi Feliciati Berlin, 07042005 Handbook dissemination Italian Universities where the Handbook was adopted: 1. 2. 3. 4. 5. 6. 7. 8. 9. Bari Macerata - Fermo Modena e Reggio Emilia Pisa Scuola Normale Superiore Rome I “la Sapienza” Rome LUISS “Guido Carli” Rome III Siena Torino Pierluigi Feliciati Berlin, 07042005 The handbook test bed • The Italian WG on quality, during dissemination seminars, proposed a testing activity, to check the handbook “on the run” • Almost 30 private and public cultural institutions and companies choosed to be involved Pierluigi Feliciati Berlin, 07042005 The handbook test bed The test bed has been done through a questionnaire where the responsible of web site with the support of the technical and editorial staff, has annotated all the aspects of their Web project, on the base of the model offered in the Handbook. The questionnaire was conceived as a diary: more versions were produced and distributed in the WG. The case studies annotated also the utility and the problems of the Handbook during their activity. Pierluigi Feliciati Berlin, 07042005 The handbook test bed Archives • • Archivio Centrale dello Stato – Rome ADA - Archaeological Data Archives (Rome) Libraries • • • • Biblioteca Marciana, Venezia Library and Documentation Centre of Communications Minister Library ‘Luigi Chiarini’ of Public Cinema School in Rome CILEA Virtual Library Pierluigi Feliciati Berlin, 07042005 The handbook test bed Cultural heritage diffused on territory • Network of regional botanical gardens - Lombardia • National Parks of rupestral incisions Museums • Etnological Museum Luigi Pigorini – Rome • National Museum of arts and folk - Rome • Napoleonic Museum - Rome • Museum System of Sabbia Valley - Lombardia Pierluigi Feliciati Berlin, 07042005 The handbook test bed Cultural projects • Bronze Monument Conservation Conference • Pierreci, Services for art and culture • Zone Attive – go.card project (Rome) Institutes for administration and safeguarding • Cultural Soprintendenza of Sardegna • Cultural Soprintendenza of Basilicata • Soprintendenza for art, architecture and landscape – Cagliari and Oristano (Sardinia) • Soprintendenza for art, architecture and landscape Basilicata • Region Marche, cultural sector • Autonomous Region Valle d’Aosta, cultural sector • Soprintendenza for archeology of Etruria region and Villa Giulia Etruscan Museum Pierluigi Feliciati Berlin, 07042005 The handbook test bed Institutes for administration and safeguarding (./.) • MiBAC, General Directorate for architecture and landscape • MiBAC, General Directorate for contemporary art and architecture • MiBAC, General Directorate for archeology Centres for research and education • Foundation Querini Stampalia (Venice) • UNESCO - ICCROM (International Centre for the Study of the Preservation and Restoration of Cultural Property) Pierluigi Feliciati Berlin, 07042005 The case studies MiBAC local auth. 7% foundations and others private comp. 18% 54% 21% Pierluigi Feliciati Berlin, 07042005 Why do test the handbook? review 7% new site others 20% 73% Pierluigi Feliciati Berlin, 07042005 main objectives declared 22% 50% information, education research tools others 28% Pierluigi Feliciati Berlin, 07042005 What do you think the users want? informations i don't know others 50% 36% 14% Pierluigi Feliciati Berlin, 07042005 Target users 33% 16% 8% 8% 19% 16% Pierluigi Feliciati Berlin, 07042005 scholars all users students professionals turists others Case studies: Excellence and critical points • A generalized sensibility to the quality of contents • A brand new attention to accessibility but… • Lack of organisational planning • Problems on interoperability issues • Complex information flow • Difficult dialogue between ICT professionals and content manager Pierluigi Feliciati Berlin, 07042005 The second Italian edition (june 05) • • • Updating of chapter 2 (technical quality) Updating of national rules directory More original contents: – – – – – – – – – Scientific communication in the Web era Handbook Testing results The handbook for education The Museum&Web kit IPR and copyright state of the art Networks and portals: what’s the matter? “Semantic Web” seminar papers For the web conservation Words on the Web Pierluigi Feliciati Berlin, 07042005