ORGANIZERS Università degli Studi di Parma Anna Maria Tammaro Andrea Zanni Aurora Huan Elena Corradini Fabrizia Bevilacqua Federica Marangio Federico Monaco Nafiz Zaman Ruggero Lancia Sara Piccolo Stefania Piras Fabio Venuda Carlotta Mino Chiara Consonni Federica Re Bob Glass Catherine Westwood Lietta Missaggia Matthew A. Day Peter Wynne Sara Robinson 1 INDEX BOBCATSSS 2010 Team..................................................................... Welcome............................................................................................... Information about Keynote Speakers................................................... Conference Programme........................................................................ Programme: Monday, January 25th....................................................... p. 3 p. 4 p. 5 p. 6 Programme: Tuesday, January 26th....................................................... Programme: Wednesday, January 27th.................................................. p. 9 Practical Information............................................................................ Facts about Parma................................................................................. Guided Tours........................................................................................ Food in Parma....................................................................................... Parma & bike culture............................................................................ BOBCATSSS 2010 Punto Bici Service............................................... Taxi service.......................................................................................... Information about the University of Parma.......................................... BOBCATSSS 2010 Social Events....................................................... List of Speakers and Poster Presenters................................................ Index of Posters................................................................................... Sponsors.............................................................................................. p. 6 p. 14 p. 16 p. 17 p. 19 p. 20 p. 20 p. 20 p. 20 p. 22 p. 25 p. 26 p. 30 p. 32 2 BOBCATSSS 2010 TEAM The Italian and UK Staff already mentioned on the previous page have been helped by the following students. We really thank them all for their contribution to make this conference possible. Adrienn Szejli (Hungary) Ágnes Beneda (Hungary) Andrea Sieber (Austria) Bálint Bereczki (Hungary) Cathrine Lien Elin (Norway) Christin Möllenhauer (Germany) Drahomira Gavranovic (Croatia) Dusko Lakic (Croatia) Espen Nordlie (Norway) Flesvig Marte Stolan (Norway) Franciska Jurisic (Croatia) Hansen Henrik Kolstoe (Norway) Iva Cizmin (Croatia) Ivan Miocic (Croatia) Ivana Moric Filipovic (Croatia) Josipa Basic (Croatia) Krisztina Horváth (Hungary) László Asbóth (Hungary) Lucija Martina Vezic (Croatia) Luka Bratovic (Croatia) Maja Markulic (Croatia) Maja Vukusic (Croatia) Margit Jobban (Hungary) Martina Vrkic (Croatia) Péter Briga (Hungary) Sandra Nestlinger (Austria) Siri Vikse (Norway) Tina Hilde Angelique Øyna (Norway) Veronicha Angeli Bergli (Norway) 3 WELCOME TO THE BOBCATSSS 2010 CONFERENCE Dear Conference participant, We are delighted to welcome you to the 18th BOBCATSSS Conference. The 18th BOBCATSSS Conference is organized in collaboration between the University of Parma, the University of Milano and Manchester Metropolitan University and hosted by the University in Parma, Italy. The Conference is titled: Bridging the digital divide: libraries providing access for all? The theme “Bridging the digital divide” relates to the role of libraries and other information and cultural institutions in actively facilitating the creation of knowledge and sharing information. The value of libraries is demonstrated in supporting lifelong learning, providing the possibilities for people to use increasingly complex technology for accessing information, and as an infrastructure for community building. This role requires creativity and vision, the exploitation of appropriate technologies and competing or collaborating with private sector information providers for best quality services Parma is one of the most historical European towns and a friendly city for modern living. Parma has 170,000 inhabitants and is an ideal size for using a bicycle. Much to see, do, and discover. Of course, we have to remember the three famous foods associated with Parma: Parmesan cheese, prosciutto (flavorful cured ham), and handmade pasta (specifically tortellini, cappelletti and anolini). However, Parma is also home to fantastic espresso, tantalizing pastries, and first-rate eateries. With so many delights to choose from, we had to figure out where to begin. We very much hope that you will enjoy your stay in Parma. Finally, we would like to thank all the volunteers who made this Conference possible. Thanks also to our sponsors for providing financial support without what the Conference could not have taken place. Enjoy the conference! The BOBCATSSS 2010 Organizers 4 INFORMATION ABOUT KEYNOTE SPEAKERS Ellen Tise Prof. Tise is the President of the International Federation of Library Associations and Institutions (IFLA) for 2009-2011. She has served on the Governing Board and Executive Committee of IFLA, the IFLA Free Access to Information and Freedom of Expression (FAIFE) Advisory Board, and the IFLA Africa Section Standing Committee. Paul R. Sturges Professor of Library Studies at Loughborough University (UK). In recent years his teaching and writing has concentrated on legal and ethical issues in library and information work. He has been the Chair of the International Federation of Library Associations (IFLA)’s Freedom of Access to Information and Freedom of Expression (FAIFE) core activity (2003-2009). Ruud Bruyns Prof. Bruyns (Faculty of Economics & Information, Hoogeschool van Amsterdam, The Netherlands) is the founder of the BOBCATSSS Conference, to promote cooperation and understandign between Eastern and Western European countries, after the fall of the Berlin Wall. 5 PROGRAMME MONDAY, JANUARY 25th 2010 08.00 - 09.30 Registration, Welcome coffee and tea Location: University of Parma Aula Magna (Via Università 12) ∗ Registration continues during the Conference. Opening hours: Mon 25th Jan. 12.00 - 18.00 (University of Parma Polo Didattico Borgo Carissimi/Via del Prato), Tue 26th Jan. 8.30 - 18.00, Wed 27th Jan. 8.30 - 12.30 (University of Parma Polo Didattico Borgo Carissimi/Via del Prato) 09.30 - 11.00 Opening Ceremony Location: University of Parma Aula Magna (Via Università 12) Moderators: Anna Maria Tammaro, Fabio Venuda (Italy) and Bob Glass (United Kingdom) Welcome Speeches: Prof. Gino Ferretti, Rector, University of Parma (Italy) Prof. Roberto Greci, Dean of Arts and Humanities Faculty, University of Parma (Italy) Tatjana Aparac Jelusic, Chair of EUCLID Introduction to the Conference: Elena Corradini, Chiara Consonni (Italy).and Lietta Missaggia (UK) 11.00-13.00 Keynote speeches Ellen Tise, IFLA President “Bridging the Digital Divide: Libraries Driving Access to Knowledge” Paul Sturges, Loughborough University “Freedom of Access to Information and the Digital Divide: The Answer's in the Palm of Your Hand” 13.00-14.30 Lunch 6 14.30-16.00 Session 1 Location: University of Parma, Polo Didattico in Borgo Carissimi/via Del Prato Parallel Session 1.1 Access & delivery Room 1 (Polo Didattico Borgo Carissimi) Moderators: Christin Möllenhauer (Germany), Henrik Kolstoe Hansen (Norway) “Library 2.0 crossing or burning bridges over the digital divide?” Maria Weman (Sweden) “Digital literacy for amateurs and professionals” Tibor Koltay, Eszter Takacs (Hungary) “Libraries as Bridges Across the Digital Divide: Partnerships and Approaches Used in the US Technology Opportunities Program” Aiko Takazawa (US, Illinois) Parallel Session 1.2 Community support Room 2 (Polo Didattico Borgo Carissimi) Moderators: Stefania Piras (Italy), Espen Nordlie (Norway) “How and why public libraries can, should and do facilitate the use of the Internet by the homeless: a look at the programs, barriers and political climate” - Julie Ann Winkelstein, Edwin-Michael Cortez (US, Tennessee) “The role of libraries in lifelong learning: the case of public libraries in Istria” - Martina Fabris, Samanta Matejcic Cotar, Irides Zovic, Aleksandra Horvat (Croatia) “ LIS students' reading habits analysis: Croatia, Slovenia, and Austria” Luka Bratovic, Nikica Gardijan, Ivan Miocic, Toni Tadic, Srecko Jelusic (Croatia) Parallel Session 1.3 Collection Room 3 (Polo Didattico Borgo Carissimi) Moderators: Shuva Nafiz Zaman (Italy), Andrea Sieber (Austria) “How user friendly are user interfaces of open access digital repositories?” - Radovan Vrana (Croatia) 7 “New media entertainment. The importance of a methodology in a research project based on a survey about reading habits in the academic scope: in concrete the Universidad Europea de Madrid case” - Belén Garcia-Delgado Giménez (Spain) "The access to digital heritage in Italy: trends and issues"- Elena Corradini (Italy) 16.00-16.30 Coffee break 16.30-18.00 Workshops Location: University of Parma, Polo Didattico in Borgo Carissimi/via Del Prato Workshop 1&2 Room 1 (Polo Didattico Borgo Carissimi) “Bridging the gap - Involving new professionals in the international development of our profession in the digital world” - Almuth Gastinger, Sebastian Wilke (Norway / Germany), IFLA SIG New Professionals Workshop 3 Room 2 (Polo Didattico Borgo Carissimi) “ Structuring the web” - Marjolein van den Linden, Henk Magrijn (The Netherlands) Workshop 4 Room 3 (Polo Didattico Borgo Carissimi) “The 21st Century Information Professional” Kathy Ennis, Lyndsay Rees-Jones and Jill Martin (UK) – EBLIDA & CILIP 20.00 - 22.00 Social dinner Trattoria I Corrieri, Via del Conservatorio 1, Parma 8 TUESDAY, JANUARY 26 TH 2010 9.00--13.00: Panel “Education of the 21st century professionals” Location: University of Parma Aula Magna (Via Università 12) Moderators: Anna Maria Tammaro, Ragnar Audunson “Alumni of the Faculty of Communication: career opportunities of librarianship and information science graduates” - Mindaugas Raguotis, Ramune Petuchovaite (Lithuania) “Benefiting from a unique situation: experiences within an Erasmus Intensive Programme at the Berlin School of Library and Information Science” - Gertrud Pannier, Jana Rumler, Heike Wilhelm, Vladimir Drenovski, Michael Greil (Germany) “The impact of Erasmus programme on meeting personal and academic expectations: impressions from Hacettepe University students” - Esin Sultan Oguz, Selda Onderoglu, Bugay Turhan (Turkey) “ Knowledge manager: the success factors” – Federica Marangio (Italy) Communication from facilitators of workshops 1 and 2 – IFLA SIG New Professionals 11.00-11.30 Coffee break “Certification of Library and Information Professionals, the way to go?” - Margriet van Eck Poppe (The Netherlands) “A tiresome exercise, or a first step in library leadership?” - Ian Johnson (UK) “Undergraduate LIS education in the US and Europe: practices and trends” - Charlotte Dugan (US, Missouri) “LIS competencies in the digital age: the US and the EU: two views” Terry Weech, Eve Gaus, Heather Lea Moulaison (US, Illinois) 9 9.30-15.30 Sessions 2, 3, 4 & Workshops 5,6 Location: University of Parma, Polo didattico Borgo Carissimi/via Del Prato 9.30-11.00 Session 2 Location: University of Parma, Polo didattico Borgo Carissimi/via Del Prato Parallel Session 2.1 Leadership & management Room 1 (Polo Didattico Borgo Carissimi) Moderators: Chiara Consonni (Italy), Adrienn Szejli (Hungary) “Intranet for making the life of library staff easier: the case of Lithuanian academic libraries” - Julija Zemcova, Zinaida Manzuch, Edvaldas Baltrunas, Jurgita Rudzioniene (Lithuania) “Information management functions in national economies. An analysis of the information sector in Austria” - Karin Karlics, Robert M. Hayes, Christian Schoegl (Austria) “Panorama: validated information for everybody” - Marjolein van der Linden, Eric Sieverts, Joost Kircz (The Netherlands) Parallel Session 2.2 Community support Room 2 (Polo Didattico Borgo Carissimi) Moderators: Lietta Missaggia (UK), Ágnes Beneda (Hungary) “Libraries for all? Visions, challenges and economic realities in Norvegian libraries” - Froydis Tveter, Tor Sveum (Norway) “Ecological sustainability in libraries as a necessity to overcome the digital divide” - Dierk Eichel, Anastasia Schadt, Anja Skudlarek, Anja Wagner (Germany) “Libraries' contribution to social inclusion: supporting migrants to strengthen their multilingual and ICT skills” - Gullvor Elf, Katrin Sauermann (Germany) 9.30-11.00 Workshop Workshop 5 Room 3 (Polo Didattico Borgo Carissimi) “Library rules and regulations. Existing situation and global experience” - Viktorija Moskina, Kristina Papule (Latvia) 10 11.00-11.30 Coffee break 11.30-13.00 Session 3 Parallel Session 3.1 Leadership & management Room 1 (Polo Didattico Borgo Carissimi) Moderators: Matthew A. Day (UK), Sandra Nestlinger (Austria) “How to survive the recession as a cultural enterpreneur” - Jelke Nijboer (The Netherlands) “Personal Information Management strategies in Higher Education” Sarah P. Robinson (UK) Company Information “Developing Ex Libris’ next-generation knowledge framework: helping bridge the digital divide”Alan Oliver – Ex Libris Business Development Director Parallel Session 3.2 Collection Room 2 (Polo Didattico Borgo Carissimi) Moderators: Chiara Consonni (Italy), Tina Hilde Angelique Øyna (Norway) gWhat we talk about, when we talk about digital literature promotion” - Gitte Balling, Nanna Kann-Christensen (Denmark) “Connecting the public with science: comic books and libraries” Arsev Umur Aydinoglu, Suzie Allard (US, Tennessee) “Moodle Learning Management System (LMS) as an example of Web 2.0 platform” - Marta Wontorowska (Poland) 11.30-13.00 Workshop Workshop 6 Room 3 (Polo didattico Borgo Carissimi) “Is gaming effecting you? Developments in gaming and the effects on media literacy education” - Dimitra Panopoulou (Greece), Gerthi Oosting, Marlous Hoogendoorn, Leonie Wijsbeek, Laura ten Have, Anja Brunekreeft (The Netherlands), Gabriel Capriles Flores 13.00-14.00 Lunch 11 13.00 -14.00 Poster official opening (will overlap the lunch) 14.00-15.30 Session 4 Parallel Session 4.1 Access & delivery Room 1 (Polo Didattico Borgo Carissimi) Moderators: Sara Robinson (UK), Federico Monaco (Italy) “Difficulties in accessing information in libraries” - Tihana Pavic, Marinela Smider, Kornelija Petr Balog (Croatia) “Digital divides according to the Swedish Public Library: a case study of the discursive conceptualisation of digital divides in the Swedish public library sphere” - Amanda Glimstedt (Sweden) “Resilience in a cross-context human-information interaction model for digital and physical environments” - Andrea Resmini, Luca Rosati (Italy) Parallel Session 4.2 Collection Room 2 (Polo Didattico Borgo Carissimi) Moderators: Catherine Westwood (UK), Péter Briga (Hungary) “Libraries and the national public information system: bridging the digital divide in the world of e-government” - Mariusz Luterek, Justyna Grzymala, Aleksandra Reda (Poland) “What is worth of digitizing: the selection criteria” - Josipa Basic, Damir Hasenay, Maja Krtalic (Croatia) “Digitalisation of Lps a modern possibility for the music librarians” Balint Bereczki (Hungary) Parallel Session 4.3 Community support Room 3 (Polo Didattico Borgo Carissimi) Moderators: Lietta Missaggia (UK), Siri Vikse (Norway) “Bibliographic Control of Foreign Languages: the Case of Displaying Cyrillic Characters in Online Catalog at the University of Florida Libraries” - Alena Aissing (US, Florida) “ An evaluation on the web page navigation tools in university library websites in Turkey” - Tolga Cakmak (Turkey) 12 “ICT education and access in public libraries: library development program” - Lukasz Kolodziejczyk, Malgorzata Szynkielewska (Poland) 15.30-16.00 Coffee break 16.00-17.30 Posters short presentation (Polo Didattico Borgo Carissimi) 19.00 - 22.00 Reception at the “Circolo di Lettura e Conversazione”, Via Melloni 4, Parma 13 WEDNESDAY, January 27th 2010 09.30-11.00 Session 5 Location: University of Parma, Polo Didattico in Borgo Carissimi/via Del Prato Parallel Session 5.1 Leadership & Management Room 1 (Polo Didattico Borgo Carissimi) Moderators: Federica Marangio (Italy), Matthew A. Day (UK) “Access for all and for how long?” - Claudia Serbanuta, Tiffany C. Chao, Aiko Takazawa (US, Illinois) “Public library promotion in a changing society” - Linda Ashcroft (UK) “Mystery shoppers test the reference service in a public library. Methods and results” - Ingeborg Simon, Maria Bertele, Shirin Konig, Solveig Muller, Ilona Obermeier, Ute Zelch (Germany) Parallel Session 5.2 Collection Room 2 (Polo Didattico Borgo Carissimi) Moderators: Shuva Nafiz Zaman (Italy), Elin Cathrine Lien (Norway) “Books and WWW” - Paul Nieuwenhuysen (Belgium) “Bridging the virtual and the physical space: Kornelia – a chatbot for public libraries” - Eva Dohrmann, Jasmin Hugi, Nicole Scheurer, Angela Trummer, René Schneider, Christine Eggenberg (Switzerland) “Reading by the year 2110: reading behaviour and mobile reading devices” - Diana Marti (Germany) Parallel Session 5.3 Access & delivery Room 3 (Polo Didattico Borgo Carissimi) Moderators: Christin Möllenhauer (Germany), Marte Stolan Flesvig (Norway) gMultilevel system of information literacy education in Latvia: a case study” - Laila Parsova, Liga Krumina (Latvia) 14 “Are users interested in library blogs?” - Mate Tóth (Hungary) “Peer-review innovations in Humanities: how can scholars in A&H profit of the “wisdom of the crowds”?” - Maria Cassella (Italy) 11.00-11.30 Coffee break 11.30-12.00 Keynote speech Ruud Bruyns, Founder of BOBCATSSS “Once upon a time in the West ( and East)” 12.00-12.30 Awards Ceremony Location: University of Parma, Polo didattico in Borgo Carissimi/via Del Prato Moderator: Tatjana Aparac Chair of Euclid EUCLID’s Award for Outstanding Contributions to European Library and Information Science Poster award ceremony 12.30-13.30 Closing ceremony Moderators: Tatjana Aparac Chair of Euclid, Anna Maria Tammaro (Italy), Bob Glass (UK) Slide Show of BOBCATSSS 2010 Introduction of BOBCATSSS 2011 organizers 13.30-17.30 Guided Tours 18.00-20.00 Farewell Reception – Official Pub: “La Dolce Vita”, Via Farini 15 PRACTICAL INFORMATION POLO DIDATTICO BORGO CARISSIMI MAP 16 FACTS ABOUT PARMA The BOBCATSSS 2010 Conference takes place in Parma, Italy. Parma, founded in 183 BC by the Romans led by triumvir Marco Emilio Lepido, was already an important town in the days of the Roman Empire thanks to its strategically-important location along the Via Emilia. In the Byzantine period it was called Crisopoli and was later conquered by the Longobards. During this period new roads and the Parma stretch of the Via Francigena (also known as the Monte Bardone route) were built. It became a city-republic in 1106 and the Cathedral and Baptistry were built in this period. The fall of the city-republics and in-fighting between the more powerful families led to the period of the "signorie" who controlled the city and the territory of today's province as feudal dominions, rich with land and castles. In 1545 Parma became the capital of the Duchy of Parma and Piacenza, ruled by the Farnese family. In this period important landmarks were built such as the Palazzo della Pilotta, S. Giovanni Evangelista, Madonna della Steccata, and flourishing painting schools were founded, most notably those of Correggio and Parmigianino. In the second half of the 1700s with the Bourbon reign, there was a second period of flourishing artistic and cultural activity with a considerable French influence. This, together with the subsequent passing of the duchy in 1816 to Maria Luigia of Austria, wife of Napoleon, are the source of the city's elegant and noble appearance. In many ways, Parma today still has the appearance of a small capital, as it was, in fact, for a number of centuries. Its rich cultural heritage is still kept alive today by its University, cultural organizations and the great musical tradition of its people. In fact, let us not forget we are in the home of Giuseppe Verdi and that the Teatro Regio in Parma boasts a public among the most competent but also among the most critical and demanding in the musical field. A friendly city for modern living, busy, but not chaotic; orderly but not a bit boring; beautiful, efficient, appealing. Parma is constantly in the top ranks regarding quality of life in a national survey carried out by the financial newspaper “Sole 24 Ore”. All this is because of the many economic activities, the food industry and the Emilian way of life. The town is surrounded by an as yet uncontaminated countryside. You can breathe the quality of life in the air, in Parma. In this atmosphere, the University plays an active role. There is much to see, do, and discover here. There are about twenty theatres and cinemas. The greatest works by Correggio and Parmigianino. A world-wide famous opera stage: Verdi Festival. The new “Paganini” Auditorium. Jazz music and international theatre festivals. Rock concerts, meetings and art galleries. Teams in the premier leagues of soccer, rugby, volley ball and female basket ball. Just a glance at the shows offered throughout the year is enough to show that here cultural life never stops. The Casa della Musica is housed in the Palazzo Cusani, a former stately residence at the northern end of Parma’s historic centre between the Cathedral and the boulevards of the inner circular road. It was built in the second half of the fifteenth century at the behest of the Parmense branch of the Cusani family (originally from Milan). In the seventeenth century, it became the seat of the university’s Faculties of Medicine and Jurisprudence. During this period, the walls were adorned with frescoes, still partly 17 visible, which alternate allegorical scenes with heraldic coats of arms and inscriptions relating to the university professors. In later centuries, the Palazzo changed its function on various occasions: it was the Mint of the Bourbon dynasty, the Law Court of Maria Luigia of Austria, and finally in the twentieth century it became a school. The statue of “Hercules and Antaeus”, the work of the Flemish sculptor Theodor Van der Struck in 1687 and originally positioned in the Giardino Ducale, was transferred to the cloister in the second half of the eighteenth century. It was later removed to the town hall, but was returned to its current site after the Palazzo had been restored by the muncipal authorities. The Palazzo was reopened in November 2002 as the residence of the Casa della Musica, which began its activities from that date. The Casa della Musica was awarded legal status as an Istituzione of the town council of Parma in 2005. It is managed by a Board of Administration and an Executive Director, who are responsible for defining its cultural direction and programme of activities. Established with the aim of encouraging and diffusing musical culture of all kinds, periods and geographies, the Casa della Musica manages or hosts a number of highprofile musical institutions: the Historical Archives of the Teatro Regio, the University of Parma’s Institute of Musicology and also its Acoustic Research Team, and the International Research Centre for Music Periodicals. The Casa della Musica also provides services designed for broader and less specialist usage, such as the Media Library, the multimedia Museum of the History of Opera in Parma, the Museo Casa natale Arturo Toscanini, and the Casa del Suono (House of Sound Technology). Alongside its numerous activities relating to the research, investigation and dissemination of musical culture, and to the custody and development of its archives and collections, the Casa della Musica also undertakes artistic production (organizing concert performances of early and contemporary music), educational programmes for children, students and adults, and editorial ventures in the form of a series of books and discographies. Museo dell’Opera: “Opera on stage: a journey in music theatre at Parma” When opera first appeared in Parma in 1628 in order to inaugurate the Teatro Farnese, it was a spectacle reserved for an élite audience, designed to celebrate in the most elaborate and memorable way a festive occasion concerning the dominant aristocracy. But the conditions that enabled this rare, exclusive spectacle to be transformed into a public event and genre that would triumph in Italy and abroad during the next three hundred years were already ripening. Parma too, after the sumptuous opening of the Teatro Farnese, conformed to the prevailing tendency with the construction of public theatres, the Teatro Ducale in 1687 and the Nuovo Teatro Ducale, known today as the Teatro Regio, in 1829. The Museum draws on the traditions of Parma in order to chart four centuries of opera history, through the themes and protagonists that have dominated its path from its origins to the present day. Museo Casa natale Arturo Toscanini On 25 March 1867, Arturo Toscanini was born in this house in Oltretorrente: a popular district, passionate about music, proud and politically restless, to whose character Toscanini remained forever faithful. The Casa natale di Toscanini was reopened on 16 January 2007. Comprehensively restored, the house nonetheless maintains unaltered all the characteristics and atmosphere of the old birthplace. Every room and every glimpse of the house recounts aspects of the Maestro’s life and work: “Parma and Toscanini”, “His Life”, “The Image of the Myth”, “His Travelling Companions”, “Toscanini, Recording and Other Media”, “The Years at La Scala” and 18 “Other Recollections”. The Casa natale Toscanini presents itself today as a revitalised, contemporary museum. Dedicated to the memory of the Maestro and at the same time to promoting learning, it is a place in which historical documents and valuable family heirlooms are flanked by the most modern systems of multimedia technology Casa del Suono Sound in its technological dimension is the theme of the Casa del Suono (House of Sound Technology). A pioneering project in both artistic and techological terms, it is the product of a collaboration between the Casa della Musica and the Università di Parma. The Casa del Suono, situated in the enchanting space of the former church of Santa Elisabetta (dating from the mid-seventeenth century), was founded with the aim of reflecting on ways of listening to and understanding music. It is dedicated to a broad public: everyone who today listens to music and sounds transmitted by technological means. The focus of the Casa del Suono is on the history and evolution of such apparatus to the present day (from the phonograph to the gramophone, the radio to the magnetophone, the compact disc to the iPod), with a glance also towards the future. It houses a valuable collection of sound reproduction devices, as well as new innovative sound systems and services dedicated to scientific and artistic research, education and popular access. GUIDED TOURS As announced in the BOBATSSS 2010 blog a tour guide of the city has been organized on January 27th at 3:00 p.m., at the end of the Conference. You can choose between three different tours; each one lasts 2 hours. The reception’s staff will collect the accessions from the first meeting day. 1) Pilotta - Duomo - Battistero – Piazza Garibaldi The classical tour of the town that will take you through the main spots. € 5,00 per person, + € 3,00 to enter the Baptistery 2) Duomo - San Giovanni - Santa Maria della Steccata Correggio and Parmigianino are our two greatest painters and the tour will take you through their frescoes. € 5,00 per person 3) Museo Diocesano - Duomo - Battistero If you are interested in Middle Age history and art, this tour will take you through our most important sites and Antelami’s sculptures. € 5,00 per person, + € 4,00 to enter the Baptistery and Museum 4) Casa della Musica – Casa del Suono For all interested in music and its history, this tour will take you through our most distinguished musicians and their instruments. € 5,00 per person You can also do a virtual tour and know more about Parma visiting the Web site Inparma: < http://www.inparma.it/english/> 19 FOOD IN PARMA Its agricultural tradition and love of the land has allowed Parma to become, from the 19th century up to the present day, the Food Valley of Italy. Concentrated in this area is quality production of tomato, pasta and dairy products and numerous other gastronomic "reservoirs", aided by an alimentary industry that boasts the most up-todate technologies in food processing. First things first; it’s all about the cheese. Parmesan cheese can take on different flavors depending on whether it was produced in the winter, spring or summer. Winter cheeses tend to have a deeper and earthier flavor than their vernal cousins, which are typically lighter. Parmigiano reggiano (the official cheese of Parma) is typically aged between 24-36 months to acquire the distinctive flavor savored by foodies around the world. The cheese and pork industries in Parma are directly linked; the pigs of Parma drink the good whey that is drained from the curds during cheese production. No wonder that ham tastes so good! When it comes to ham in Parma, there are many choices. Culatello is cured, boneless ham produced from the tastiest muscles, the rounds (the top and bottom round of the pig’s hind leg). The piece of meat next to the round is used to make fiocchetto. Authentic Parmesan pancetta (made from pork belly) is made with red wine and garlic, a divine flavor combination. Typical dishes in Parma are: Tortelli, Anolini, Risotto alla Parmigiana, Parmesan souffle, Rose of Parma, Horse meat hash, and so on. We will have the opportunity to taste some of these specialities during the Social Dinner at Trattoria Corrieri and the Reception at Circolo di Lettura e Conversazione. The characteristic wine of Parma is “Lambrusco”: it has a gradation of about 15°, is red and semi-sparkling wine. On the hills surrounding Parma it is produced an other wine, called “Malvasia”, used for aperitive or desserts, with alcoholic content around 10°. BOBCATSSS participants will try Parma wine during the social events and the Farewell reception. Buon Appetito! PARMA AND THE BICYCLE Parma and the bicycle: an absolutely successful couple. Probably the only one case in Italy. As recent influential researches have shown, Parma is at the top of the table for the use of the bicycle within the regional and domestic territory. There are many cycle-lanes, together with programmes of bike sharing, which incentives the use of byke. In order that BOBCATSSS participants can feel to be Parma’s citizens, the BOBCATSSS organizers put at disposal some bykes for the participants asking them. You could easily use this beloved means of transport in Parma. BOBCATSSS’s Punto Bici service is located in the Reception of the Conference. All Italian or foreign people of age can use the service, against presentation of a valid ID document. TAXI Service Taxi stands are located at major intersections and in front of bigger hotels. Passengers can choose from any of the available taxis at a taxi stand. Taxis can be also ordered by phone or hailed on the street. 20 The price list for taxi services is determined by the taxi operator; that is, prices are not uniform for all taxis. In order to avoid misunderstandings, be sure that the approximate cost of the trip to your destination is clear in advance. 21 Information on the University of Parma Università degli Studi di Parma (University of Parma) Via Università, 12 I – 43100 Parma ITALY Operator Tel.: +39 0521 032111 Rector’s Office Tel.: +39 0521 034200 - 4201 Rector’s Office Fax: +39 0521 034357 Toll free number (from Italy only): 800 90 40 84 e-mail: [email protected] GENERAL DESCRIPTION The University of Parma is a State University. As such, it is self-governing and has administrative, organisational, and accountancy autonomy and provides public services to the general public. The centuries-old history of university education in Parma is documented in a 'Diploma', dated 13th March 962, conferred on the Bishop of Parma Uberto by Emperor Ottonian I, which granted the Bishop the power to order and elect legal figures ('eligere et ordinare notarios'). The document is still preserved in the Bishop's Archives in Parma. From the Middle Ages to the present days, the history of the University of Parma has developed over the centuries and the University currently includes ten faculties (Agriculture, Architecture, Economics, Engineering, Humanities, Law, Maths Physics and Natural Science, Medicine and Surgery, Pharmacy, Political Science, Psychology, Veterinary Medicine as well as inter-faculty courses in Medical, Veterinary and Pharmaceutical Biotechnologies). In all it offers instruction for 58 three-year degree courses, 6 one-cycle degree courses, 44 two-year Postgraduate Teacher Training courses, 33 Masters, 46 PhD’s, and 45 Specialisation courses. The ideal size of the University of Parma (30,000 students, with more than 5,000 graduates per year, 1.100 lecturers, and 1000 technical and administrative employees), and the living conditions in Parma attract a large number of students from all over Italy and abroad. The University various campuses allow students to study in comfortable, efficient structures, near green areas. The University’s strong points include the Campus in Via Langhirano, a 77-hectare area south of the city that accommodates the 5 scientific faculties (Agriculture, Architecture, Pharmacy, Engineering, Sciences), 10 departments, modern and well-equipped lecture halls, comfortable study areas, technologically advanced laboratories, and a CNR centre, as well as several sports facilities, a conference centre, and a canteen. This significant combination of structures and people is absolutely unique on the Italian university scene. In the heart of the city, the University’s central building houses the rector’s office, administrative offices and the Law Faculty. The Faculty of Medicine and Surgery is also in the city, in the Hospital, while the Faculty of Economics and the Faculty of Political Sciences are next to the Parco Ducale and the Faculties of Arts and Philosophy and Psychology have their campuses in the old city centre. The Faculty of 22 Veterinary Medicine is located in the immediate north-western outskirts of the city. The University of Parma activities and facilities attract the participation of an evergrowing number of students and include the information and career counselling services to help students with their university-related choices, good relations are maintained with foreign universities, and there is a lively exchange of ERASMUS students in terms of community programmes, and there are many scholarships available. Then there are the libraries and their services: • 36 Libraries of faculties and departments • Integrated Library System, OPAC, and Open Search • Digital Library: 4812 Current e-Journals, • 10000 Digitised Periodicals, 70 Data Banks, 130 e-books, e-dictionaries, etc. • Repository DSpaceUniPr: Doctoral and MSc theses, Congress Proceedings, Serials, Preprints, Learning materials, Research reports Many facilities are available to the students to enhance the quality of their studies and university life. Some of these are the free e-mail service, ad hoc services for disabled students, language courses at the Foreign Language Centre, and many opportunities for sport, run by the University of Parma CUS, with courses in all disciplines in a host of structures - swimming pool, athletics track, tennis courts, football pitches, golf yard, basketball courts, rugby pitches, etc. The University of Parma website is constantly updated and has a high number of visitors (more than 8,000 accesses per day), it offers students the ideal interface for communicating with the University and receiving a lot of information. Students can also sign up for exams via the Internet, download administrative forms, or access personal e-mail supplied to each student by the University, thus creating a fast, accurate channel of communication. LIS Courses in Parma The first Institute of Library Science and Paleography was opened in 1970. The Institute, which was inside the Arts and Humanities Faculty, had been offering the Corso di laurea in conservazione dei beni culturali (Degree Course for Conservation of Cultural Heritage) until 2000: this was a 4 year course with a specific path of studies intended to provide a wider and more intensive training in the field of preservation and exploitation of cultural heritage, with particular regard to library patrimony. With the Higher Education reform in 2000, a new course has been started together with Communication and Journalism: this is a Bachelor degree (180 credits = 3 years of study) in “Written and hypertextual communication”: <http://www.unipr.it/ects.php? info=Guidaateneo&tipo=corso0809&ID=0244&lang=en> The learning objectives of this course are: • Understand the problems related to legal, social, economical and technological issues affecting the digital publishing. • Assess the quality and value of digital publishing . • Develop their information skills, writing skills, group working and presentation skills. • Identify different types of electronic publishing available on the Web and their different functions. 23 Following the internationalisation process of the Italian Higher Education system, two international Master courses have been started: - the International Master in Information Studies, joint course with Northumbria University, by distance: < http://www.unipr.it/arpa/benicult/biblio/masterold/> - the International Master DILL Digital Library Learning, joint course with Oslo University College (coordinator) and Tallinn University. DILL is a Master Programme under the European Union's Erasmus Mundus Programme: <dill.hio.no> The Italian coordinator of the DILL International Master is Anna Maria Tammaro. LIS R&D activities have been devoted to the Digital Library and Digitisation applied research, with particular emphasis on Curriculum development, Learning and Digital Library, Electronic publishing 24 BOBCATSSS 2010 SOCIAL EVENTS Social Dinner at Trattoria “I corrieri”, Strada del Conservatorio, 1/a Tel. +39 0521/234426 You will find good interiors, great food and a convivial atmosphere. Traditional dishes include warm “Torta fritta” where to put a slice of prosciutto di Parma inside. Tortelli are hand made with great care. RECEPTION at the Circolo di Lettura e Conversazione, Via Melloni 4, Parma Tel. +39 0521/287101; 0521/282533 On February 22, 1858 Luisa Maria of Borbone, widow of Carlo III and governing on behalf of the young son Robert, opened the "Società di Lettura e Conversazione” (Reading and Talking Society). The mission statement was to give a space to people “wishing to learn about the most recent knowledge advancements from scientific journals”. The first building was in Via Farini (Palazzo Pettorelli) belonging to the marquis Filippo Linati, a strong advocate of the annexation of Parma to Italy State. This is also a sign of the political involvement of the Society since its beginning in the Italian Risorgimento (Resurgence) with a strong ideological orientation. The Society moved eight years later to the present building, more and more becoming similar to a Club, but maintaining the active participation to the civil society, for example during tragic events as Messina earthquake in 1908 and Africa war in 1911. Nowadays it is reserved to members of the Circolo and opened sometimes to public for concerts and other cultural events. You will have a short introduction to the Circolo and will enjoy a concert. Antonio De Vanna presents his repertoire of Chopin music, also songs that are not yet so played-out. Ramona Peter will sing traditional classic music in arrangements that perfectly suit our modern world. Farewell Reception - Via Farini OFFICIAL PUB – “La Dolce Vita” You are welcome to the official pub of BOBCATSSS 2010, “LA DOLCE VITA” which is the Fellini-like pub in Parma. You will try the most traditional way to start a dinner in Parma: with the Aperitif and Malvasia wine. We have a special ticket for you. Ask more from our Information Desk! 25 LIST OF SPEAKERS AND POSTER PRESENTERS Aissing, Alena: Session 4.3 Alkan, Nazli : Poster Session Allard, Suzie: Session 3.2 Anaraki, Leila Nemati: Poster Session Aparac Jelušic, Tatjana: Introduction, Closing Session Ashcroft, Linda: Session 5.1 Audare, Diana: Poster Session Audunson, Ragnar: Panel “Education of the 21st century professionals” Aydin, Aynur: Poster Session Aydinoglu, Arsev Umur: Session 3.2 Balling, Gitte: Session 3.2 Balode, Liena: Poster Session Baltrunas, Edvaldas: Session 2.1 Bašic, Josipa: Session 4.2 Bereczki, Bálint: Session 4.2 Bertele, Maria: Session 5.1 Bognár, Noémi: Poster Session Bosancic, Boris: Poster Session Bratovic, Luka: Session 1.2 Briga, Péter : Session 4.2 Brunekreeft, Anja: Workshop 6 Bruyns, Ruud : Keynote speech Buckles, Christina : Poster Session Cadovska, Ivana: Poster Session Capriles Flores, Gabriel Workshop 6 Çare, Begüm: Poster Session Cassella, Maria: Session 5.3 Chao, Tiffany T.: Session 5.1 Cizmin, Iva: Poster Session Consonni, Chiara: Introduction, Session 2.1, 3.2 Corradini, Elena: Introduction, Session 1.3 Cortez, Edwin Michael: Session 1.2 Coyle, Joe: Poster Session Csobán, László: Poster Session Ðakovic, Biljana: Poster Session Day, Matthew A.: Session 3.1, 5.1, Poster Session Dohrmann, Eva: Session 5.2 Dragija Ivanovic, Martina: Poster Session Dugan, Charlotte: Panel “Education of the 21st century professionals” Dzerkale, Katrina: Poster Session Eggenberg, Christine: Session 5.2 Eichel, Dierk: Session 2.2 Elf, Gullvor: Session 2.2 Ennis, Kathy: Workshop 4 Fabris, Martina: Session 1.2 Fava, Ilaria: Poster Session Ferko, Martina: Poster Session Ferretti, Gino: Welcome Speech Gardijan, Nikica: Session 1.2 26 Gastinger, Almuth: Workshop 1&2, Panel “Education of the 21st century professionals” Gaus, Eve: Panel “Education of the 21st century professionals” Gavranovic, Drahomira: Poster Session Gilliland, Anne: Poster Session Giménez, Belén García-Delgado : Session 1.3 Glass, Bob: Introduction Glimstedt, Amanda: Session 4.1 Greil, Michael: Panel “Education of the 21st century professionals” Groener, Marijke: Poster Session Grünvald, Alexandra: Poster Session Grzymala, Justyna: Session 4.2 Hasenay, Damir: Session 4.2, Poster Session Hayes, Robert M.: Session 2.1 Heidari, Azadeh: Poster Session Hoogendoorn, Marlous: Workshop 6 Horvat, Aleksandra: Session 1.2 Huemmer, Florian: Poster Session Jelušic, Srecko: Session 1.2 Johnson, Ian: Panel “Education of the 21st century professionals” Juhnevica, Ella: Poster Session Jurišic, Franciska: Poster Session Jurkowski, Rafal Jerzy: Poster Session Kann Christensen, Nanna: Session 3.2 Karlics, Karin: Session 2.1 Kircz, Joost: Session 2.1 Knostenberga, Margareta: Poster Session Kokorevics, Arturs: Poster Session Kolodziejczyk, Lukasz : Session 4.3Koltay, Tibor Koltay, Tibor: Session 1.1 Kozma, Zsófia: Poster Session Krtalic, Maja : Session 4.2, Poster Session Krumina, Liga: Session 5.3 Lakic, Duško: Poster Session Lefose, L. A Makgahlela: Poster sesison Luterek, Mariusz: Session 4.2 Magrijn, Henk : Workshop 3 Maleja, Sanita: Poster Session Manžuch, Zinaida: Session 2.1 Marangio, Federica: Panel “Education of the 21st century professionals”, Session 5.1 Markulic, Maja: Poster Session Marti, Diana: Session 5.2 Martin, Jill : Workshop 4 Matejcic Cotar, Samanta : Session 1.2 Michailovskyte, Giedre: Poster Session Miocic, Ivan : Session 1.2 Missaggia, Lietta: Introduction, Session 2.2, 4.3, Poster Sesison Moric Filipovic, Ivana: Poster Sesison Moskina, Viktorija: Workshop 5 Moulaison, Heather Lea: Panel “Education of the 21st century professionals” Mozaffari, Tahereh: Poster Session 27 Mozulcika, Gunita: Poster Session Navarro, Ana Bellés: Poster Session Nieuwenhuysen, Paul : Session 5.2 Nijboer, Jelke: Session 3.1 Norbutaite, Neringa : Poster Session Obermeier, Ilona: Session 5.1 Oliver, Alan: Session 3.1 Onderoglu, Selda: Panel “Education of the 21st century professionals” Oosting, Gerthi Workshop 6 Pannier, Gertrud: Panel “Education of the 21st century professionals” Panopoulou, Dimitra: Workshop 6 Papule, Kristina: Workshop 5 Parsova, Laila: Session 5.3 Pavic, Tihana: Session 4.1 Pederson, Anna: Poster session Petr Balog, Kornelija: Session 4.1 Petuchovaite, Ramune : Panel “Education of the 21st century professionals” Pimanova, Anna: Poster Session Piotrowski, Dominik Miroslaw: Poster Session Raguotis, Mindaugas: Panel “Education of the 21st century professionals” Rasmussen, Laurits: Poster Session Reda, Aleksandra: Session 4.2 Rees-Jones, Lyndsay : Workshop 4 Resmini, Andrea: Session 4.1 Rijnierse, Paul: Poster Session Robinson, Sara: Session 3.1, 4.1 Rosati, Luca: Session 4.1 Rubinic, Dora: Poster Sesison Rumler, Jana : Panel “Education of the 21st century professionals” Salamon, Thomas: Poster Sesison Sauermann, Katrin: Session 2.2 Schadt, Anastasia: Session 2.2 Scheink, Rogier: Poster Sesison Scheurer, Nicole : Session 5.2 Schloegl, Christian: Session 2.1 Schneider, René: Session 5.2 Serbanuta, Claudia: Session 5.1 Shuva, Nafiz Zaman : Session 1.3, 5.2, Poster Session Sieber, Andrea: Session 1.3, Poster Session Sieverts, Eric: Session 2.1 Simon, Ingeborg: Session 5.1 Skudlarek, Anja: Session 2.2 Šmider, Marinela : Session 4.1Smith, Matthew Somogyi, Tina: Poster Session Sturges, Paul: Keynote speech Suhanenkova, Silva: Poster Session Sultan-Oguz, Esin: Panel “Education of the 21st century professionals”, Poster Session Sundström, Emelie: Poster Session Sveum, Tor: Session 2.2 Szynkielewska, Malgorzata : Session 4.3 28 Tadic, Toni: Session 1.2 Takács, Eszter : Session 1.1 Takazawa, Aiko: Session 1.1, 5.1 Tammaro, Anna Maria: Introduction, Panel “Education of the 21st century professionals” ten Have, Laura: Workshop 6 Tise, Ellen: Keynote speech Tomic, Marijana: Poster Session Tóth, Máté : Session 5.3 Trummer, Angela : Session 5.2 Turhan, Bugay: Panel “Education of the 21st century professionals” Tveter, Frøydis: Session 2.2 Udre, Dace: Poster Session van der Linden, Marjolein: Session 2.1, Workshop 3 van Eck Poppe, Margriet: Panel “Education of the 21st century professionals” Vangals, Andis: Poster Session Velagic, Zoran: Poster Session Venuda, Fabio: Introduction Versluis, Pieter: Poster Session Vežic, Lucija Martina : Poster Session Vibane, Laisve: Poster Session Vrana, Radovan: Session 1.3 Vranješ, Tihomir: Poster Session Vrkic, Martina: Poster Session Vukušic, Maja: Poster Session Wagner, Anja: Session 2.2 Weech, Terry: Panel “Education of the 21st century professionals” Weman, Maria: Session 1.1 Wijsbeek, Leonie: Workshop 6 Wilhelm, Heike: Panel “Education of the 21st century professionals” Wilke, Sebastian: Workshop 1&2 Willer, Mirna: Poster Session Williams, Kate : Poster Session Winkelstein, Julie Ann: Session 1.2 Witty, Lotte: Poster Session Wontorowska, Marta: Session 3.2 Zelch, Ute: Session 5.1 Zemcova, Julija : Session 2.1 Zovic, Irides: Session 1.2 Zrilic, Josipa: Poster Session 29 INDEX OF POSTERS 1. Access and Delivery: The Latest Preservation Possibilities for Future Generations in Europe - Arturs Kokorevics, Anna Pimanova 2. Access, preservation and digital divide - Emelie Sundström 3. Alleviating Digital Divide through Information and Communication Technology (ICT): Experiences from Bangladesh - Nafiz Zaman Shuva 4. Beyond Access, Beyond Literacy: Peer Mentors as Agents of Change in a Juvenile Detention Center Library - Joe Coyle 5. The Beytepe Campus Map - A Mashup Application - Müge Akbulut, Begüm Çare 6. Bridging the digital divide: libraries providing access for all?– Also the sign language users - Laurits Rasmussen 7. Building virtual community places - Noémi Bognár, László Csobán, Alexandra Grünvald, Zsófia Kozma 8. Cultural institutions in Osijek map by OpenStreetMap Project - Biljana Ðakovic, Martina Ferko 9. Digital heritage of Istanbul, the European Capital of Culture 2010 - Esin Sultan Oguz 10. Equality of Access to Information: Access to Libraries for People with Disabilities - Diana Audare, Liena Balode 11. Evaluating Performance in Evidence-Based Library and Information Practice (EBLIP) – Nazli Alkan 12. InfoSkills at Manchester Metropolitan University, Information Skills provision by an Academic Library in the UK - Matthew A. Day, Lietta Missaggia 13. Instutute of Open Sources Contents Management Systems in libraries on example BIBLIOTEKI.UMK.PL: information-library system Nicolaus Copernicus University - Dominik Miroslaw Piotrowski 14. Latvian University Information System - Gunita Mozulcika, Silva Suhanenkova 15. Libraries as Bridges Across the Digital Divide: Partnerships and Approaches Used in the U.S. Technology Opportunities Program - Anna Pederson, Kate Williams 16. Libraries Designed for Users : Nowadays Concept of Library Architecture and Interior - Ella Juhnevica, Dace Udre 17. Library and Publishing House: a Fortunate Couple: how libraries and publishing houses can work together - Marjo Aries 18. A library for Bukoba, Addressing the divide in Tanzania – Christina Buckles 19. The Market Potential for Enterprise Search Software in Austria — methodological questions and findings of an online survey - Florian Huemmer, Thomas Salamon, Andrea Sieber, Tina Somogyi 20. Metadata for life-cycle management of information objects in ALM settings Lucija Martina Vežic, Josipa Zrilic, Anne Gilliland, Mirna Willer 30 21. A model of online chat reference services in the central libraries of university of Tehran and university of Qom - Jafar Ebad-Allah, Tahereh Mozaffari 22. Modernization of the Latvian Library for the Blind within the Public Library Development Project of Bill and Melinda Gates Foundation - Sanita Maleja, Andis Vangals 23. The new book temples: new university library buildings in Split and Zadar Martina Dragija Ivanovic, Ivana Moric Filipovic, Franciska Jurišic, Dora Rubinic 24. New Technologies, New Possibilities, New Roles of Librarians: Example of Vilnius University Library (Lithuania) - Jelena Saikovic 25. Open Access bridging the Digital Divide, Providing access to LIS in developing countries - Ilaria Fava 26. Organising Media Events in the Public Library - Marijke Groener, Paul Rijnierse 27. “Private library collection Pavle Tekavcic” - solutions for efficient preservation management and use - Maja Markulic, Maja Krtalic, Damir Hasenay, Martina Vrkic 28. Promoting the image and strengthening the value of public libraries in Lithuania Giedre Michailovskyte, Neringa Norbutaite, Ugne Rutkauskiene 29. Role of ICT in information retrieval behavior of the faculty members of the state universities of Qom in use of internet and databanks - Jafar Ebad-Allah 30. The Role of Libraries and Librarians in Diminishing the Digital Divide through Equality of Access to Information - Leila Nemati Anaraki, Azadeh Heidari 31. Sense the Library : Library from the Aspect of Visually Impaired and Blind Readers - Katrina Dzerkale, Margareta Knostenberga, Laisve Vibane 32. Stress Management at the University of Florida Libraries – Alena Aissing 33. Students' Copyright Protection in Institutional Repositories - Boris Bosancic, Ivana Cadovska, Tihomir Vranješ 34. Students' of information science and book studies websites as library-around community platforms - Rafal Jerzy Jurkowski, Pawel Wroblewski 35. Towards the subject guide 2.0: a proposal for an academic wiki in Psychology Ana Bellés Navarro 36. Transmedia & Education. Serving generation copy-paste - Rogier Scheink, Pieter Versluis, Lotte Witty 37. The use of Digital Libraries in bridging the digital divide in rural villages in South Africa: Limpopo Province - L. A Makgahlela Lefose 38. Web Accessibility for the Visually Disabled University Students. Evaluation of University Library Home Pages in Turkey - Aynur Aydin 39. Where did those books come from? - Iva Cizmin, Drahomira Gavranovic, Duško Lakic, Marijana Tomic, Zoran Velagic, Maja Vukušic 31 THE ORGANIZIGN COMMITTE WISHES TO THANK ITS SPONSORS: Università degli studi di Parma Università degli studi di Milano Manchester Metropolitan University DILL – International Master in Digital Library Learning DILL is a Master Programme under the European Union's Erasmus Mundus Programme. IFLA - The International Federation of Library Associations and Institutions Ex Libris Italy, www.exlibrisgroup.com La Tecnica viale Degasperi, 122 – 38023 Cles (TN) – Italy 32