Virtualizzazione e Unified Communications
nell'evoluzione delle soluzioni Mitel
Networks
Lionel Hovsepian
European Sales Director
[email protected]
Cesare Bracchi
Italy Country Manager
[email protected]
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Who is Mitel ?
Over 80 offices worldwide, including major offices in:
– United States, Canada, Mexico, Brazil, United Kingdom, France,
Germany, the Netherlands, Milan, Madrid, Dubai, Saudi Arabia, South
Africa, China and Australia
Coverage in over 90 countries
Over 1500 channel partners
~2500 Employees
Main shareholders
Mitel was founded in 1972
Terry Matthews (chairman & founder)
Francisco Partners & Morgan Stanley
More than 300.000 systems and 20
millions of phones are used in the world
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Mitel – Revenue and EBITDA
6%
growth
Revenues $M US



800
700
600
500
400
300
200
100
0
6% revenue growth in FY09
EBITDA > 10%
FY10 revenue not public yet
EBITDA $M US
100
FY05
FY06
FY07
FY08
FY09
80
60
40
20
0
-20
FY05
FY06
FY07
FY08
FY09
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Mitel – Initial Public Offering in April 2010

NEW YORK, May 4, 2010 (GlobeNewswire via COMTEX
News Network)


The NASDAQ OMX Group, Inc. (Nasdaq:NDAQ), the
world's largest exchange company, announced that the
trading of Mitel Networks commenced April 22 on The
NASDAQ Stock Market. Mitel Networks trades under the
ticker symbol (Nasdaq:MITL). Mitel Networks is now at
approximately $649 million in market capitalization
Successful IPO (Initial Public Offering) in April 2010
 147m$ cash collected
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Mitel Global Market Share
“#2 United States Sub-1000
Converged Lines Q2 2009”
(Q2, 2009 Report)
“#2 Global IP Telephony
Share Gain, 2006 to 2009”
(Q3, 2009 Report)
“#1 United Kingdom
Sub-100 Lines, Q2, 2009”
(Q2 2009 Report)
“#2 Canada Telephony Lines Q2
2009” (Q2, 2009 Report)
“#2 UK IP Telephony Lines
Q2, 2009” (Q2, 2009 report)
“#1 Netherlands Sub-250 IP
Telephony Lines Q2, 2009”
(Q2, 2009 Report)
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Market Share – Global
Enterprise IP Telephony Ports Shipped,
2nd
3rd Quarter
Quarter 2008
2009
Siemens
13.9%
NEC
9.7%
Aastra
6.9%
Other
8.8%
Mitel
5.8%
Avaya
16.0%
AlcatelLucent
8.0%
6.6%
Norte
12.3%
l
Cisco
18.6
%
Source: Q2 2009 Enterprise VOIP WW
Market Shares, Synergy Research Group
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
The market players
•
The traditional players
•
•
•
•
New players
•
•
•
•
Focus on Carriers and Enterprise
Hybrid Telephony solution with large installed base
Aastra/Matra/Ericsson, Alcatel/Lucent, Avaya/Nortel, Gore/Siemens
Strong footprint in the Enterprise market
IT & networking solution
Cisco, Microsoft, Google, IBM
“Evolution” player  Mitel Networks is now a software company
•
•
Traditional player who has moved 100% of its business to IP and
software
Growth based on Innovation in the Unified Communications market
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Mitel Business Communications
Leadership
Developing the Future
SW Based
Call Control
Desktop
Virtualization
Data Center
Virtualization
Industry
HW Support
RT O/S to
Open O/S
TDM to
VOIP
 Transition from TDM PBX switching to IP
 Real Time O/S to Open O/S (Linux)
 Support for Industry std Server HW (SUN, IBM, HP)
 Development of SW based call control platform (MCD)
 Virtualization leadership (Desktop & Data Center)
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Mitel è una società di software
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Scenario “full software”
PSTN - IP
SIP-T
Carrier Network
Small Branch
Office
Branch
Office
Softphones
Softphones
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Breaking Down Barriers Between
the Telecom Closet & the Data Center
Consolidation of voice
and non-voice
applications
Capital cost savings
due to a reduction in
server hardware
and real estate
Operational cost
savings due to
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Consolidation of real-time
voice
and non-voice applications
Data center virtualization
benefits now extended to
include voice:
–
Capital cost savings due to a reduction in server
hardware
and real estate
–
Operational cost savings due to reduction in
power and server provisioning costs
–
Efficiencies in data centre management such as
time savings
for provisioning servers
–
One business continuity /disaster recovery plan
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Mitel and Virtualization
•
•
•
•
•
•
•
From PBX vendor to communications applications vendor
Shift towards pure software model, leveraging industry standard
computing
Experience gained through development of proprietary platform
based virtualization. Mitel Multi Instance Communications Director
(MiCS)
Use of virtualization in our own data center with ESX/ESXi 3.5
Early adopter of V-Sphere 4.0 for voice applications
Embracing data center virtualization as a key product strategy
Mitel@Mitel initiative underway to re-engineer global
communications network (showcase installation) for centralized data
center deployment on vmWare
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
The Basics of Virtualization
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
La parola d’ordine: Comunicazioni Unificate
“Le aziende e la pubblica amministrazione guardano
ormai con sempre maggiore interesse ai servizi di
comunicazione unificati (Uc), integrati tra loro e con i
servizi di collaborazione (Ucc), come importante leva
strategica per competere con efficacia in un mercato in
rapida evoluzione. Si tratta, secondo IDC, di soluzioni
che nei prossimi anni avranno una forte diffusione: il
mercato è previsto passare, a livello mondiale, da 4.8
miliardi di dollari nel 2007 a 17.4 miliardi di dollari nel
2011, con un tasso di crescita medio nel periodo
superiore al 38%”
Fonte: IDC
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
Portafoglio di Applicazioni
Mitel Speech
Auto-Attendant
Semplicità
Mitel Teleworker
Solution
•
Singole portale di accesso
Flessibilità
Mitel NuPoint
Unified
Messaging™ (UM)
Standard Edition
Mitel®
Applications
Suite
Mitel Unified
Communicator® (UC)
Mobile
•
•
Scelta
•
Mitel Audio
& Web
Conferencing (AWC)
Mitel Customer
Service Manager
Mitel
Business
Dashboard
Scalabile fino a 1000 utenti
Vasta gamma di applicazioni
•
•
Piattaforma IP PBX
(3300 ICP: Cx, Cxi, MXE,
MXE server)
Software only
(Sun, IBM®, HP, Dell®)
MAS Small Business
Appliance
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
IP Phone Mitel: Leadership nel Design e nelle
Funzionalità
ONC SPRING 2009 – LA PRIMAVERA DELLE COMUNCAZIONI
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