UNIVERSITÀ DEGLI STUDI DI PAVIA FACOLTÀ DI LETTERE E FILOSOFIA, SCIENZE POLITICHE, GIURISPRUDENZA, INGEGNERIA, ECONOMIA CORSO DI LAUREA MAGISTRALE INTERFACOLTÀ IN COMUNICAZIONE PROFESSIONALE E MULTIMEDIALITÀ MOBILE WEBSITE VS MOBILE APP: STRATEGIE DI PROGETTO E SCENARI APPLICATIVI Relatore: Prof. Marco Porta Correlatore: Prof. Massimo Cellario Tesi di Laurea di Eleonora Campi Anno Accademico 2011/2012 THE MOBILE WORLD The social is made up of a set of intense relations between individuals in close physical proximity John Urry, The New Mobilities Paradigm: mobile communication technologies have enabled the proliferation of connections at a distance, which are crucial for social life Mobile computing means accessing data without constraints on the physical location or on the equipment involved HOMO MOBILIS MOBILE DEVICES Features: personal always avaliable immediacy of use always connected customisation interaction location VARIETY OF MOBILE DEVICES Tablet E-book reader Smartphone Play station Portable PC Navigation system Media player THE HISTORY History: Brick Era CandyBar Era Feature Phone Era Smartphone Era Touch Era Smartphones’ features: organization of personal activity functions of PC media functions telecommunication functions Internet services GPS software Wireless or Bluetooth connectivity THE MOBILE ECOSYSTEM Operators manage their networks Platforms are: licensed proprietary open Operating systems are between the platform and applications Application frameworks are used to create applications MOBILE OPERATING SYSTEMS A mobile operating system, also referred to as mobile OS, is the operating system that operates a smartphone, tablet or other digital mobile devices Modern mobile OSs add to the features of a personal computer’s operating system the capability to work with touchscreens, Bluetooth, WiFi, GPS, video camera, voice recorder, music player, … Standard parts are: kernel file system virtual memory scheduler user interface Mobile OSs are: Symbian OS Android Os iOs Windows Phone SYMBIAN OS WINDOWS PHONE ANDROID OS iOS THE MOBILE WEB… The mobile web refers to the access to the World Wide Web, that is the use of browser-based internet services from a mobile device connected to a mobile network or other wireless networks Features: smaller view more suitable for fast contents geolocalized a Consortium takes care of the standardization large development …THE MOBILE WEB Mobile web 2.0: geolocalization offline navigation social networking activity contextual advertising on-demand streaming video touch and multitouch HTML5, CSS3, Javascript Mobile websites can be: Derived: PC version adapted to mobile Dedicated: specially designed for mobile PC desktop website Derived website Dedicated website APPLICATIONS An application is a computer program designed to help people perform an activity. Depending on the activity, it can manipulate text, numbers, graphics Apps: applications for mobile devices Two ideal requirements for apps: adaptability portability Three types of apps: web apps native apps hybrid apps WEB APPS OR NATIVE APPS? A native application: is specifically designed to be run on a mobile device is developed for specific devices A web application or webapp: is avaliable through a web browser it can be used by all devices that can access the web Features: Features: performance distribution and market visibility streamlined support full access to GPS, camera, etc. app data stored locally languages: C, C ++, Objective-C, Java interoperability and vendor independence streamlined maintenance based on open web standards faster development languages: HTML5, CSS, Javascript HYBRID APPS The hybrid model is introduced to solve the limitations of the two models above, in response to the requirements of portability and adaptability Ability to access the functions of the device No need to write specific code for each device/platform Phonegap Some software tools are designed to create hybrid apps: Titanium mobile Sencha Touch CASE STUDIES What is better? Mobile website or mobile app? I have considered four apps. The purpose of the analysis is to figure out which of the two alternatives offers better functionalities GOOGLE MAPS mobile website mobile app The Maps app has more functions and related apps: Navigator Google Earth Offline maps Google Local 3d The mobile site has a simpler interface The mobile site’s basic functions are easy to use The app is more suitable complex operations The app is more integrated with the device YouTube mobile website mobile app The YouTube app offers: channel management possibility to record videos with the integrated camera There are not substantial differences The interface changes slightly For watching videos, both possibilities are good For managing your own channel, the app is better FACEBOOK mobile website mobile app The Facebook app offers: chat possibility to take and upload photos with the integrated camera There are not substantial differences The interface changes slightly FB developers are focusing more on the mobile site because it is cross-platform For the chat feature, the app is the best solution EBAY mobile website mobile app The eBay app offers: possibility to use the integrated camera acoustic signal for any news The mobile site is very similar to the app Differences are minimal A buyer can use both versions A vendor may prefer the app because of the the camera use IN CONCLUSION… Surveys have shown that users prefer apps because they are: more convenient faster easier to browse better from the user experience point of view easier to buy …IN CONCLUSION Mobile web apps are not integrated in the devices but they are cross platform Apps are not cross-platforms Mobile apps must be accessed through the web browser Apps are of immediate use because an icon is on the screen Your customers dream of a happier and better life. Don’t move products. Enrich lives [Cit. Steve Jobs]