Economia dell’Informazione: Competizione tra sistemi Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 1 Yesterday • L’adozione di un bene di rete implica un beneficio sociale maggiore del beneficio privato, cioè eistono esternalità positive. • Esternalità di rete: per il consumatore il valore di un prodotto dipende da quante altre persone fanno parte del network. • Le esternalità di rete conducono a rendimenti crescenti da adozione • A causa dei rendimenti crescenti da adozione I pirmi momenti di vita di un network sono molto importanti • Conseguenze di strategia e marketing Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 2 Today • L’offerta • Il ruolo degli standard • Interlinking • Industrie monopolisitche (uno standard solo) • Industrie oligopoliste (standard diversi in competizione) – Interlinking nel caso di reti fisiche o di telecomunicazioni – Interlinking nel casodi sistemi hardware/software • Conseguenze strategiche Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 3 Supply side Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 4 Chess: the Italian Rules Le regole italiane risalgono alla fine del XV secolo/ metà del XVII quando il centro del mondo scacchistico si spostò dall’Italia alla Spagna. Le regole itliane sono diverse da quelle moderne per il “passar battaglia” e l’arrocco libero. Le regole itliane rimasero in vigore fino alla fine del XIX secolo si ritiene che fu solo con il Terzo Campionato Nazionale di Scacchi tenutosi a Milano nel 1881 che si imposero definitivamente le regole internazionali. Per tutto il XVII secolo, L’Itlia non introdusse lo standard europeo e perse la sua centralità nel mondo scacchistico internazionale. Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 5 Standard: • un sistema di misura (Celsius, inches, two-digit year...) • Una particolare misura (sizes of tapes, disks ...) • the functions that a particular item must perform and the way in which it must perform them (keyboards, spreadsheets, word pr., credit cards) • Parametri di input/output (prese) • We are interested in de facto standard • In molte industri si può ossservare la coesistenza di diversi standard • Se coesistono diversi standard diventa importante il problema della Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n compatibilià 6 Henry Ford: “You can have your model T in any color you want as long as it’s black” “ you can have your VCR of any standard you choose as long as it is VHS” “you can have your broad range of software applications on any operating systems as long as you choose Microsoft Windows” Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 7 Interlinking • Interlinking: termine genercio per esprimere che due nodi di un network sono interconnessiit is a general term to express the idea that nodes in a network are connected • Nelle reti di telecomuniczione l’interlinking èInterlinking means interconnection in communication network • Nei sistemi hardware/software interlinking significa compatibilità • L’Interlinking porta sempre vantaggi per I consumatori • L’Interlinking risolve parzialmente il problema del raggiungimento della a massa critica iniziale Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 8 System competitions: compatibility or not? • Con compatibilità ci sono delle economie di scala • Con compatibilità ci sono esternalità di rete più grandi • Senza compatibilità c’è più varietà • La varietà porta ad aumentare il potere di mercato • I consumatori pagano per la varietà • Senza compatibilità ci può essere una situazione “winner takes it all” • Che fare? Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 9 Compatibility and monopoly Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 10 Monopoly with communication network • Standard economic theory suggests MR = MC • But in network industries it can be useful for the monopolist to sacrifice profits in the short run for at least three reasons: 1. Achievement of critical mass 2. Exploitation of network externalities 3. Exploitation of switching costs Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 11 Monopoly in hardware/software systems • In normal industry a monopolist wants to be a monopolist • Why a vertical integrated monopolist could invite (subsidize) a competitors to enter the market and sell one of the component? Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 12 Compatibility and strategic interaction Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 13 Incentives of suppliers to interlink The case of an incumbent supplier and a new entrant • Incumbent might be reluctant in developing an interlinking…why? • Incumbent wants to retain its advantages • Incumbent should have the power to keep the entrants out of the market (even if the latter has a superior product) Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 14 Incentives of suppliers to interlink The case of two large firms • Interlinking decisions depend on the following three issues: • Demand increase (why?) • Competition increase • The nature of competition Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 15 Incentives of suppliers to interlink Firms can agree to interlink prior to begin competition • It avoids a costly standard battle • Competition to win customers more intense • Agreement depends on: – There is a firm with a clear superior technology? – Start up problem? – When the shake-out is expected? Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 16 Strategic interaction: few famous cases • Excess Momentum • Excess Inertia • The Battle of sex • The Little Pesky brother • Tweedledum and Tweedledee Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 17 • Fear of being incompatible can lead to the inferior Competition and Technical Compatibility Nash Equilibrium • fight Neither switches because the other won’t The overfirm compatibility can leadittothinks poor technical choices overall switch Two possible problems are Excess Inertia and Excess Momentum • Watch out: third competitors can be waiting… Firm 1 Excess Inertia Old Technology Both Firm staying2 New the old technology Technology is an Equilibrium Copyright SDA Bocconi 2005 Old Technology New Technology (5,5) (2, 2) (1, 4) (6,7) Both switching to the new technology is a superior Nash Equilibrium Competing Technologies, Network Externalities …n 18 Again, fear of being incompatible can lead to the Competition Technical Compatibility inferior Nashand Equilibrium In the case of excess inertia, each firm wants to adopt the same technology as its rival but, fearful that the rival won’t switch to the new technology, each wrongly stays with Watch out: market can be not yet mature forthe new old technology (backward compatibility issue) It is also possible that there is Excess Momentum and each wrongly switches to the New Technology Firm 1 Excess Momentum Old Both staying Technology Firm 2 the old technology New is a superior Technology Equilibrium Copyright SDA Bocconi 2005 Old Technology New Technology (6,7) (2, 2) (1, 4) (5,5) Both switching to the new technology is a Nash Equilibrium Competing Technologies, Network Externalities …n 19 Competition and Technical Compatibility STRATEGIES: Assume there are two technologies, Firm 1’s technology 1 and build an early lead by establishing a large Firm 2’s technology 2 installed base; and convince the suppliers of In Battle of the Sexestofirms stillyour agreepreferred that there should be a complements adopt technology common standard but each wants its own technology to be the standard Battle of the Sexes Old Firm 1 choosing Technology Firm 2 technology 1 and New Firm 2 choosing Technology technology 1 is the Nash Equilibrium SDA Bocconi 2005 preferredCopyright by Firm 1 Firm 1 choosing Firm 1 technology 2 and Firm 2 choosing Old New Technology Technology technology 2 is the Nash Equilibrium preferred by firms 2 (8,12) (5,4) (6,5) (10,7) Competing Technologies, Network Externalities …n 20 Competition and Technical Compatibility similar technology to before:1 and Again, assumeSTRATEGIES there are two technologies, technology 2,installed but technology 2 ispreferred probablytechnology better with your name build a large base of the it; and make and sureTweedledee, that you havethe lined up want suppliers of complements InonTweedledum firms to differentiate their products strategies but each wants to be so that you areby thechoosing one who different gets to adopt that technology the one with the superior technology 2 Tweedledum and Tweedledee Old Firm 1 choosing Technology Firm 2 technology 1 and New Firm 2 choosing Technology technology 2 is the Nash Equilibrium Copyright SDA Bocconi 2005 preferred by Firm 2 Firm 1 choosing Firm 1 technology 2 and Firm 2 choosing Old New Technology Technology technology 1 is the Nash Equilibrium preferred by Firm 1 (3,3) (8, 5) (6, 7) (2,2) Competing Technologies, Network Externalities …n 21 There is no Nash Equilibrium (in pure strategies) Competition and Technical Compatibility Firm 2 may frequently change or update its technology to In Pesky Little Brother, Firm 2 is the dominant firm (big lose its “little brother” brother) that wants to limit competition from Firm 1 (little brother) by adopting a different technology. Firm 1 always Firm 1 should not be annoying wants compatibility Pesky Little Brother Old Technology If Firm chooses Firm 22 technology NEW New then Firm 1 wants Technology to use technology NEW, as well Copyright SDA Bocconi 2005 If Firm 2 chooses Firm 1 technology OLD Old New then Firm 1 Technology Technology wants to adopt technology OLD, (12,4) (16,2) too (15,2) (10,5) Competing Technologies, Network Externalities …n 22 Systems Competition and Industry Standards • The Excess Inertia, Excess Momentum and the Battle of Sexes cases apply to market settings where the network gains from compatibility and “connectedness” is large: – both firms want to adopt a common technology – Difficulty in agreeing which technology both should use • Sometimes firms do not have a preference to make their technology the common standard, but they generally prefer either compatibility or incompatibility – Again the trade-off between increase in demand and in competition – Firm size matters! Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 23 Interlinking with hardware/software systems Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 24 Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 25 Case 1: reciprocal compatibility • Reciprocal compatibility increases demand… • …but it increase competition as well Which effect is going to prevail? Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 26 Case 2: asymmetries in compatibility choice with vertical integrated firms • There can be the case when one firm wants compatibility, while the other prefers incompatibility; • If there is a conflict we expect incompatibility to win (why?); • But is incompatibility is that good the best strategy? Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 27 Case 3: Compatibility and variety Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 28 Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 29 Compatibility and variety • Consider the previous figures • Firms A1 and A2 are producing two brands of a good • Firms B1,…,Bn produce a complementary good • If A1 and A2 do not have compatibility B firms has to develop two versions of the good • This means higher fixed costs • Higher fixed costs means less variety of B goods • What A1 and A2 are going to do? Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 30 Strategic variables I • Cost reduction gained from compatibility • Type of competition • Increase in demand • Increase/ decrease in variety Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 31 Strategic variables II • Losses from reduced monopolistic power • Your relative technological position • Your relative size • Your reputation Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 32 Personal Computers • The rise and decline of IBM PC • The role of misjudgements "I think there is a world market for maybe 5 computers." [Tom Watson, Founder of IBM] • Microsoft vs. Apple • Unbundling of software and hardware • Pricing strategies Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 33 North vs. South in Railroad gauges • Different widths of rail tracks (gauges) – North standard (smaller) vs. South standard • Railroad gauges standardization faced 3 obstacles: – Costly – Each group wanted the others to make the move – There where workers gaining from this incompatibility • How standardization was achieved (1890)? – Institutional factors Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 34 Lessons from this case study • Incompatibilities arise by accident and can persist for many years • Network markets tend to tip towards the leading standard • Seceding from the standard-setting process can leave you in a a weak market position • A large buyer can have crucial influence • Those left with less popular technology should develop an adapter or write off assets and join the bandwagon Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 35 RCA vs. CBS (Color television) • In 1941, RCA leader of B/W sets • CBS was developing a color tv system but… • FCC adopted CBS as standard • RCA fighted: – Sell as many B/W sets as possible – Criticize CBC to slow adoption – Strong R&D efforts • Historical events: Korean war Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 36 • 1953 RCA won the war: RCA technology was the standard (back-ward compatible) but… • …by 1963 only 3% of TV households had colour set: a $130 million investment showed no profit What was wrong? Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 37 Lessons • Adoption of a new technology can be slow if price/performance ratio is unattractive • First mover advantage need not to be decisive • Victory in a standard war often requires building an alliance • A dominant position in one generation of technology does not necessarily translate into dominance in the next generation Copyright SDA Bocconi 2005 Competing Technologies, Network Externalities …n 38