Rome, September 28 2009 CNR-ISTC Workshop “Telematics and Robotics for the Quality of Life of the Elderly” The impact of Telecardiology in the Italian National Health Service as a tool for resource management in elderly patients The impact of Telecardiology in the Italian National Health Service as a tool for resource management in elderly patients Igino Genuini, MD. Chief of Coronary Intensive Care Unit Scientific Committee Expert of the Lazio Region-Public Health Agency for Clinical -Welfare Pathways in Emergency ________________________________________ Cardiovascular, Respiratory and Morfological Sciences Department, Director: Prof. Francesco Fedele “Sapienza” University of Rome Life span constantly increases in the “Industrialized Countries” ITALIAN POPULATION AGEING: In the last thirty years, thanks to the “healthy industry” input, general mortality decreased of 25-35% in the last twenties and estimated life changed from 40 years, at the beginning of the century, to 80 years at the end of the century. 67% of the Italian population is aged between 15/64 years , 19% over 65 years and 4% between 0 and 14 years. At the regional level is present a higher aging index in the North ………………………………… CHRONIC PATHOLOGIES (Bad quality of life associated….): The extension of the population life expectancy, and the defeat of many infective and acute pathologies, put in evidence, in the nosological case history of the population, the problem of the chronic pathologies. By ISTAT surveys on the health status of the population show that about 35% is affected one or more chronic conditions, essentially about 18 million chronic patients compared to 9 million annual hospitalized acute patients. CONSIP (Concessionaria Servizi Informativi Pubblici) SpA-MEF; Programma di razionalizzazione degli acquisti per le Pubbliche Amministrazioni .Strumenti innovativi e Progetti specifici per la Sanità. “I Servizi di Telecardiologia”, Pietro Lavezzo. Cernobbio, 8 Nov.2005 Sanitary Expense Increase Sanitary expenses are increasing all over the world, which will prepare an economical crisis in the sanitary system of the developed countries. MAIN CAUSES OF EXPENSE TREND 1) 2) ageing of the population and the more need of assistance; inadequate investments in prevention and in homecare; 3) the transition from care of disease to maintaining health status, in search of psychological well-being; 4) high quality service request of the citizens; 5) 6) increase of consumeristic phenomenon and improper utilization of the services; scientific progress, technological innovation and improvement of diagnostic tools. CONSIP SpA-MEF; Programma di razionalizzazione degli acquisti per le Pubbliche Amministrazioni Strumenti innovativi e Progetti specifici per la Sanità. “I Servizi di Telecardiologia”, Pietro Lavezzo. Cernobbio, 8 Nov.2005 Assistance Essential Levels (AEL) These levels run through every phase of the diagnostic-therapeutic process. I° Sanitary collective assistance II° Sanitary basic assistance III° Specialistic and half-residential territorial assistance IV° Hospital assistance V° Sanitary residential assistance for dependent patients CONSIP SpA-MEF; Programma di razionalizzazione degli acquisti per le Pubbliche Amministrazioni Strumenti innovativi e Progetti specifici per la Sanità. “I Servizi di Telecardiologia”, Pietro Lavezzo. Cernobbio, 8 Nov.2005 Resources allocation for the period 2002-2004 and values obtained in the years 2000 2001 2002 Percentage values reference 2002-2004 Percentage values obtained 2000 5 3,6 4,3 4 Total district assistance 49,5 46,6 47,6 49,8 Hospital assistance 45,5 49,8 48,1 46,2 Macro levels of Assistance Sanitary collective assistance in life and work environment Percentage Percentage values values obtained obtained 2001 2002 Hospital-territory integration- Sanitary Planning Filippo Palumbo; Ministry of Health Camogli (GE), June 29-30, 2006 Heart Failure Example : Percentages of Expense for Hospitalization NATIONAL SANITARY PLAN ADDRESSES a) CENTRALITY OF THE CITIZENS : __________ AEL SECURITY INTEGRATION QUALITY b) HEALTH AS DEVELOPMENT DRIVE c) EUROPE Integrazione tra Ospedale e Territorio e Programmazione Sanitaria. Filippo Palumbo; Ministero della Salute. Camogli (GE), 29-30 Giugno 2006 Diagnostic-therapeutic process To change the structure of the expenditure of the National Health Service is necessary to move analysis from the individual essential levels of assistance to the diagnostic trial-therapeutic: A detailed analysis of the diagnostic-therapeutic process agrees in fact of to identify: 1) Conditions allow a new planning for the total system 2) Necessary measures to fulfill efficacy and quality Services erogation in the respect of efficiency. The chain of the process value would put evidence of the obvious inefficiency but not quality, so the action does not add value to the patients such as eliminable. Diagnostic-therapeutic process has 4 steps: Prevention Diagnosis Therapy Monitoring The expenditure levels for each phase of the diagnostic-therapeutic process should be different for the type of the patient (such as in emergency, in urgency, chronic and in rehabilitation) and not only one phase of the hospital therapy. CONSIP SpA-MEF; Programma di razionalizzazione degli acquisti per le Pubbliche Amministrazioni Strumenti innovativi e Progetti specifici per la Sanità. “I Servizi di Telecardiologia”, Pietro Lavezzo. Cernobbio, 8 Nov.2005 NATIONAL SANITARY PLAN DIFFERENT LEVELS OF ASSISTANCE INTEGRATION AIMED TO: -PERTINENCE -COORDINATION AND CONTINUITY OF SANITARY ASSISTANCE AND SOCIAL SYSTEMS -EXPEDITE ACCESS AND SUPPLY OF THE SOCIAL-SANITARY SERVICES -KEEP DOWN COSTS -PERMIT PATIENTS AND SERVICES MONITORING THROUGH THE VALUATION OF CLINICAL AND MANAGEMENT RESULTS -IMPROVE PATIENT COMPLIANCE WITH TRAINING AND DISEASE MANAGEMENT Integrazione tra Ospedale e Territorio e Programmazione Sanitaria. Filippo Palumbo; Ministero della Salute. Camogli (GE), 29-30 Giugno 2006 DIFFERENT LEVELS OF ASSISTANCE INTEGRATION CRITICAL COUPLING TERRITORY AND HOSPITAL CONNECTION: TWO SEPARATED REALITIES Integrazione tra Ospedale e Territorio e Programmazione Sanitaria. Filippo Palumbo; Ministero della Salute. Camogli (GE), 29-30 Giugno 2006 - Only 3% of General Practitioners (GPs) is or wants to be involved in the treatment of patients hospitalized/discharged. - 20% receive the report of discharge. - In 38% of cases, the report does not include the results of the examinations. - 66% of GPs treats patient before knowing details of his admission/discharge directories. JAMA, 2007 HOSPITAL PRIMARY TREATMENT INTEGRATION - NATIONAL COLLECTIVE AGREEMENT 2005 -ART.49 : THE GP CAN PARTICIPATE DIRECTLY IN A FAVOR OF THE ACTUAL BENEFICIARY, RECOVERED, IN THE DIAGNOSTIC AND CURATIVE PHASES OR IN REHABILITATION PHASE, OR THROUGH INFORMATIC SYSTEM ACCESS Integrazione tra Ospedale e Territorio e Programmazione Sanitaria. Filippo Palumbo; Ministero della Salute. Camogli (GE), 29-30 Giugno 2006 Essential Requirements of re-balance policy of the sanitary hospital expense : “decentralization” of Public Health functions and Citizen “active participation" • Establishment of “carefulness” to the Territory Models; • Establishment of “welfare continuity” between Hospital and Territory. Expense re-balance policy Two main change directories: Reorganization and integration of territory/hospital services (welfare continuity) Replanning hospital network: “Virtual Hospital” Sanitary Network CONSIP SpA-MEF; Programma di razionalizzazione degli acquisti per le Pubbliche Amministrazioni Strumenti innovativi e Progetti specifici per la Sanità. “I Servizi di Telecardiologia”, Pietro Lavezzo. Cernobbio, 8 Nov.2005 Sanitary Network (1/2) is the results of three interventional areas meeting: information technology, telecommunications and medicine The use of telecommunication and information technology services in the sanitary fields pursues some goals: a) allow better utilization of the different skills of health facilities and knowledge of different specialists, and a rational use of beds b) allow a proper process of training health workers and c) ensure greater accessibility to health services and to specialist advice even by small hospitals scattered throughout the territory d) provide greater assistance to communities throughout the area, and to family doctors to enable the management of patients in urgent care and emergency e) assist the elderly at home and some patients for whom it is possible to avoid and/or reduce the hospital CONSIP SpA-MEF; Programma di razionalizzazione degli acquisti per le Pubbliche Amministrazioni Strumenti innovativi e Progetti specifici per la Sanità. “I Servizi di Telecardiologia”, Pietro Lavezzo.Cernobbio, 8 Nov.2005 Sanitary telematics (2/2) The goals pursued by Sanitary Telematics could be reached through its different applications regrouped into three interventional areas: management, social and sanitary. SANITARY TELEMATICS APPLICATIONS: TELEHEALTH SOCIAL TELEMATICS TELEMEDICINE Area of health intervention: is on diagnostic and therapeutic processes and therefore it relates the development and testing of telematic systems for use both within the hospitals, both patients monitoring on the territory and for the extra-hospital treatment. This area includes all the enabling technologies for monitoring patients in their homes. CONSIP SpA-MEF; Programma di razionalizzazione degli acquisti per le Pubbliche Amministrazioni Strumenti innovativi e Progetti specifici per la Sanità. “I Servizi di Telecardiologia”, Pietro Lavezzo.Cernobbio, 8 Nov.2005 TELEMEDICINE Use of electronical communication nets to transfer -real timemedical data (clinical informations, diagnosticinstrumental data) from one station to another “move information , NOT patients” Telemedicine: application fields 23% 26% 3% 12% 36% Home Care Diagnosis and Remote Consultations ECG Trasmission Data Trasmission Clinical Record Teledidactics and Research A special field of application is Cardiology TELECARDIOLOGY CHEST PAIN AND ACUTE CORONARY SYNDROME (ACS) Chest pain for ACS is often ascribed to gastritis, indigestion, rheumatism,odontopathy (if localized at jaw level) One over two italian people with heart failure arrives late in the hospital (more than 2 hours after symptoms beginning) ANMCO-ISTAT Data 235.000 deaths/year for cardiovascular diseases (ACS; HF; Other causes.) First mortality cause ANMCO-ISTAT Data TELECARDIOLOGY: Italian experience 1: J Telemed Telecare 1996;2(3):132-5 Related A\rticles, Links Telecar: an Italian telecardiology project. Bertazzoni G, Genuini I, Aguglia F. Medical Emergency Department, La Sapienza University, Rome, Italy. The Telecar (tele-assistance cardiology) project was an example of tele-assistance between health centres of the Regione Lazio in Italy. The project was approved by the Ministry of Health, financed with 500,000,000 lire and carried out by an operative station within 'La Sapienza' University (Rome). About 40 of the health centres in Lazio that did not have cardiologists or electrocardiography (ECG) equipment were provided with telematic instruments (Cardiophone and fax). With this equipment, they were able to transmit ECG signals and receive copies of ECG reports. The 40 health centres included first-aid clinics, 'guardia medica' surgeries and community centres. The project was carried out between 1989 and 1992. During these three years the health centres transmitted a total of 4807 ECGs, 2057 (43%) of which were routine, the remaining 2750 (57%) being suspected emergencies. Of the suspected emergencies, 681 cases (25%) had a confirmed abnormality. We can confirm that telematic aids are very important for an operative station, where all kinds of emergencies must be dealt with. TELECARDIOLOGY: Application AREAS STEMI DIAGNOSIS PRECOCIOUS ACTIVATION OF THE EMERGENCY SYSTEM AND THE HEMODYNAMIC SERVICE • PRE-HOSPITAL INTERACTION BETWEEN • INTRA-HOSPITAL HOSPITALS OF DIFFERENT • POST-HOSPITAL OF ASSISTANCE TECHNOLOGICAL LEVEL TELECONSULT GP AND SPECIALIST CARDIOLOGIC HOMECARE ARRHYTHMIA DIAGNOSIS Scalvini S, Glisenti F -J Telemed Telecare. 2005;11(7):325-30 TELECARDIOLOGY: Application AREAS STEMI DIAGNOSIS PRECOCIOUS ACTIVATION OF THE EMERGENCY SYSTEM AND THE HEMODYNAMIC • PRE-HOSPITAL SERVICE • POST-HOSPITAL TELECONSULT GP AND SPECIALIST CARDIOLOGIC HOMECARE ARRHYTHMIA DIAGNOSIS PRE-HOSPITAL AREA: Acute Coronary Syndromes STEMI Guidelines AHA/ACC 2004 TeleECG -Pre-hospital ECG interpretation Staff on board + Automatic reading + Transmission to CO 118 / CICU Primary Triage : -organizational delay reduction -intra-hospital delay reduction Regional Network Experiences Clinical Welfare Path in EmergencyAcute Coronaric Syndromes Stefania Cardo, Anna Patrizia Barone, Nera Agabiti, Cesare Greco*, Tom Jefferson, Gabriella Guasticchi, a nome del Gruppo di Lavoro Multidisciplinare PCAE-Sindromi Coronariche Acute (vedi Appendice 1) Agenzia di Sanità Pubblica del Lazio, *Area Emergenza-Urgenza ANMCO-Lazio We present an evidence-based diagnostic and therapeutic pathway for the treatment of subjects with suspected acute elevated ST-segment myocardial infarction (STEMI). The pathway was developed to aid the reorganization of the emergency service (ES) of the Lazio Region of Italy. Pathway development followed several phases: a) setting up of a multidisciplinary panel comprising all professional figures involved in the management of STEMI subjects; b) drafting of a list of important research questions with a particular focus on areas of clinical and organization uncertainty; c) systematic searches for relevant international scientific evidence to answer research questions; d) assessment, synthesis and classification of identified evidence according to the quality of evidence; e) formulation of management recommendations by their strength according to the methods used by the national guidelines program; f) presentation of draft findings and recommendations; g) external peer review of the draft document; h) editing the final version of the document. Our document identifies possible action scenarios (community, emergency room, major accident and emergency departments) and the following critical points: 1) quick diagnosis and individual risk definition; 2) rapid transmission of the electrocardiogram and vital parameters to the ES control center or to the competent coronary care unit (CCU) depending on where the event took place; 3) a direct link between the ES control center and the competent CCU; 4) the structuring of the regional CCU into a Hub & Spoke model; 5) electronic communication of data between ambulance, ES control center and the competent CCU. Our document also defines Hub regional reference centers and local Spoke centers. …………………………………………………… Ital Heart J 2005; 6 (Suppl 6): 27S-40S (Appendice 1) Gruppo di Lavoro Multidisciplinare PCAE-Sindromi Coronariche Acute N. Agabiti, F. Balzani, C. Barletta, S. Cardo, G. Casali, A. Carbone, M. Conte, M. Costa, F. Fedele, G. Ferraiolo, I. Genuini, N.Gentiloni, M. La Sala, E. Giovannini, C. Greco, T. Jefferson, G. Lamberti, P. Mamone, M. Mazzone, G. Monteforte, F. Musumeci,Q. Piacevoli, L. Pietrangeli, C. Pristipino, G. Richichi, R. Ricci, F. Romeo, P. Tasciotti, A. Zaffiro, L. Zulli Società Scientifiche rappresentate AAROI - Associazione Anestesisti Rianimatori Ospedalieri Italiani ANMCO - Associazione Nazionale Medici Cardiologi Ospedalieri ANMDO - Associazione Nazionale Medici di Direzione Ospedaliera SICI-GISE - Società Italiana di Cardiologia Invasiva SIC - Società Italiana di Cardiologia SICCH - Società Italiana di Chirurgia Cardiaca SICUT - Società Italiana di Chirurgia d’Urgenza e del Trauma SIGO - Società Italiana Geriatri Ospedalieri SIMEU - Società Italiana di Medicina d’Emergenza-Urgenza …………………………………………………….. Less intervention time: door-to-needle Time; door-to-balloon Time Most suitable structure identification: CICU/HEMODYNAMIC LABORATORY Less wrong diagnosis, Less useless hospitalizations Less bed confinement time: NHS COSTS TELECARDIOLOGY: Application AREAS STEMI DIAGNOSIS PRECOCIOUS ACTIVATION OF THE EMERGENCY SYSTEM • PRE-HOSPITAL AND THE HEMODYNAMIC SERVICE • POST-HOSPITAL TELECONSULT GP AND SPECIALIST CARDIOLOGIC HOMECARE ARRHYTHMIA DIAGNOSIS POST-HOSPITAL AREA: Telecardiology-Home Care CHRONIC PATHOLOGIES General Practitioner (phases: pre-post/acute; acute) Hospital Cardiologist (phases: acute; pre-post/acute) HEART FAILURE first Mortality and Morbility cause high hospitalization level human, logistic and economic resources expenditure multidisciplinary diagnostic-therapeutic approach Heart Failure Example : Excess of Hospitalization?… NO NEED FOR HOSPITALIZATION OF ELDERLY PATIENTS WITH HEART FAILURE In Italy, the ELDERLY PATIENTS with “symptomatic” Heart Failure annually hospitalized are about 640,000. The number includes the patients who are in the Classes II, III and IV according to the Classification of the NYHA, that divides all the typologies of patients in 4 Classes: Cl I: No symptoms in daily activity; Cl II: Small limitation of the daily activity. They can support also light physical efforts; Cl III: Strong limitation of the daily activity. They are well when they rest; Cl IV: should be stay at rest, in the bed or sitting position; cannot support some physical efforts and have troubles also at rest. -The Class I patients do not need of hospitalization -The Class IV patients (3%) require hospitalization -The Class II (69%) and the Class III (28%) patients (620,000 patients in total) can be cared for at home and be hospitalized only for real emergency causes “ Goals: • Realization of a “virtual hospital “ assuring the • • • • • continuous assistance and a high standard level care ; Hospitalizations reductions (filter activity); Quick identification of the precipitating factors; Improvement of the organization and of the synchronization of the involved structures and figures; Multidisciplinary potential approach; Integration of specialistic competences (overcoming of the individual specialistic sector) Telecardiology-Home Care “Hospitalization”and “home assistance”, meaning the transfer to the territory of some typical hospital activities, are one of the main key factors supporting sanitary and clinical efficacy increase strategies. Home cares are a whole of sanitary, medical, nursening and rehabilitative activities aiming at the patient care at his own home, where he can keep his natural affections, his environment and his customs. Telecardiology-Home Care Clinical and instrumental informations, medical directions Patient or family member Clinical and instrumental informations, medical directions GP SERVICE STATION Specialistic Physicians (CARDIOLOGIST RESPONSIBLE FOR THE SERVICE) Intervention demand REFERTATION Information exchange Hospital staff (no physicians) DATA STORAGE 1: Am Heart J. 1998 Mar;135(3):373-8. Prevention of hospitalizations for heart failure with an interactive home monitoring program . Shah NB, Der E, Ruggerio C, Heidenreich PA, Massie BM. 1: Am Heart J. 1999 Oct;138(4 Pt 1):633-40. Effect of a home monitoring system on hospitalization and resource use for patients with heart failure. Heidenreich PA, Ruggerio CM, Massie BM. 1: Eur J Heart Fail. 2003 Oct;5(5):583-90. A systematic review of telemonitoring for the management of heart failure. Louis AA, Turner T, Gretton M, Baksh A, Cleland JG. 1: BMJ. 2007 May 5;334(7600):942. Epub 2007 Apr 10 . Telemonitoring or structured telephone support programmes for patients with chronic heart failure: systematic review and meta-analysis. Clark RA, Inglis SC, McAlister FA, Cleland JG, Stewart S. What monitoring? ECG Vital parameters (AP, weight, water balance, saturimetry...) Blood Tests Instrumental Tests POST-HOSPITAL AREA: : …….. Also Arrhythmias diagnosis 1: Int J Cardiol. 2005 Feb 15;98(2):215-20. Incidence of atrial fibrillation in an Italian population followed by their GPs through a telecardiology service. Scalvini S, Piepoli M, Zanelli E, Volterrani M, Giordano A, Glisenti F. “In Italy, many patients, in particular the elderly, with AF are followed by their GPs on a routine basis; a telecardiology service may provide a useful tool in the home management of chronic AF and in the first detection of new cases of AF.” Other applications 1: Pacing Clin Electrophysiol. 1995 May;18(5 Pt 1):1032-6. Accuracy and clinical utility of transtelephonic pacemaker followup. Gessman LJ, Vielbig RE, Waspe LE, Moss L, Damm D, Sundeen F. “This study found transtelephonic pacemaker monitoring TTM follow-up testing to have a sensitivity of 94.6%, specificity of 98.5%, positive predictivevalue of 93.3%, and negative predictive value of 98.8%. The study also documents the clinical utility of TTM in identifying various modes of pacemaker malfunctions and instances of significant arrhythmia.” 1: J Interv Card Electrophysiol. 2004 Oct;11(2):161-6. Remote interrogation and monitoring of implantable cardioverter defibrillators. Joseph GK, Wilkoff BL, Dresing T, Burkhardt J, Khaykin Y. Remote ICD interrogation provides frequent, convenient, safe and comprehensive monitoring.Device and patient related problems were reliably detected and reduced the frequency of outpatient visits. Patients were highly satisfied with the convenience and ease of use of the system. Telecardiology-Home Care Project “NET-ROME, HEART CITY” The electronic medical record The management, at home, of patients (age over 65 years) with chronic, post-ischemic heart failure is registered with the principal vital parameters to a electronical clinical file which is installed in the Coronary Intensive Care Unit of the Cardiovascular and Respiratory Sciences Department of the "Umberto I” Hospital. Project Net Goals : • Improvement and increase of the “Sanitary Culture” in the population; • Quality of life improvement of patients and their families; • Contribution to the reorganization and modernization of the National Health Service rationalizing human, economic and logistic resources; • Fight back to the “Sudden Death” (home defibrillation). Sudden Death: where? 70% 66% 60% 50% 40% 30% 17% 20% 10% 0% 11% 2% 4% Home Office Public places Ambulances Other places Home defibrillation Specific Training: Anxiety Stress Rest = Security Confidence BEST EVENT MANAGEMENT SUDDEN DEATH *McDaniel CM et al:Automatic External Defibrillation of Patients after Myocardial Infarction by Familiar Members: Practical Aspects and Psychological Impact of Training. Pace 1988; 11 (Part II):2029-2034. “Home defibrillation: a feasibility study in myocardial infarction survivors at intermediate risk of sudden death” Sanna T, Fedele F, Genuini I, Puglisi A, Azzolini P, Altamura G, Lobianco F, Ruzzolini M, Perna F, Micò M, Roscio G, Mottironi P, Saraceni C, Pistolese M, Bellocci F Am Heart J. 2006 Oct;152(4):685.e 1- 7 Project RESULTS (1) Today the obtained results make us feel optimistic for what concerns: The decreasing of the health expenses: the mean duration of the hospitalization period is decreased as 8 days, the re-hospitalization tax is attested to 3%. The enhancement of the therapy quality: a. b. c. d. e. Guaranteed continually medical presence; Improved management of the therapy out of the hospital; Early assessment of changes of the clinical conditions; Reduction of the times of intervention; Potential reduction of the death incidence (BLSD-AED) Project RESULTS (2) Patient’s life quality improvement,estimated by the Minnnesota Living with Heart Failure Questionnaire, before and after the telecardiology program (-11,3%): - enhancement of the symptoms; - possible benefits of the domestic ambient’s advantages; - serious psychological protection. Project RESULTS (3) Checking, through specific questionnaires, the acceptability or the unacceptability of the telecardiology system between the medical staff and patients, shown how patients accepted enthusiastically the system, and how telecardiology is going to spread over the medical staff as an everyday methodology, after the first mistrusts. The cultural sanitary level increase of both patients and their families members, through the on going long distance training. O.A.S.I. 2007 Report The idea of a Health Corporation in Italy Institutional endorsement and quality improvement: many approaches for a common goal di Manuela Brusoni, Loredana Luzzi, Luca Merlino e Anna Prenestini ……………………………… Se da un lato il livello regionale di governo della sanità ha un fondamento nell’autonomia e nel decentramento, dall’altro, su un piano tecnico-gestionale, erogare buoni servizi sanitari non dovrebbe essere declinabile su base geografica, ma rispondere a criteri scientifici, manageriali e di equità sociale condivisi a livello di più ampia comunità professionale, non solo nazionale, ma internazionale. Non è da trascurare, infatti, che l’accettazione e il consenso sulla rilevanza e il significato di uno standard di buone prassi cliniche e gestionali si fonda su evidenze raccolte su larga scala, raramente nazionale, ormai quasi sempre sovranazionale. Non è altresì da trascurare che l’esperienza cumulata derivante dalla messa in atto e dalla verifica di standard di qualità su vasta scala, una sorta di break-even tecnico e applicativo, conferisce credibilità e robustezza alle prassi raccomandate e maggiore accettabilità ai conseguenti giudizi di rispondenza e idoneità. ……………………………… Collana CE.R.G.A.S. (Centro Ricerche sulla Gestione della Assistenza Sanitaria Sociale). Conclusions Telecardiology Impact assure a high level sanitary presence on the territory identify real emergencies and reduce intervention time assure the therapeutic continuity obtain the adhesion to the diagnostic-therapeutic programs and the optimization of therapy early detection worsening clinical conditions, fighting back and reducing hospitalizations reduce the length of stay enact “psychological” protection” reduce sanitary expense. thanks