Gianni Davico Tesi & testi S.a.s. Respect vs. Money: Successful LSPFreelancer Relationships A word about me Tesi & testi The book Turin, Bologna, Rome, Santiago de Chile Please be patient with my English! Gianni Davico 2 Topics 1. 2. 3. 4. 5. Respect vs. Money Features that make a translator a REAL pro A real life example Features that make a TC owner a REAL pro A possible solution Gianni Davico 3 Bologna – September 24, 2004 Gianni Davico 4 1. Respect vs. Money That is: features vs. benefits “We are intellectuals” o “I recently did a telephone interpretation [...] and have not been paid. I cannot get through to them neither by telephone nor by e-mail. [...] My previous job with them was not adequately compensated when one takes into consideration the humongous job I did for them.” Gianni Davico 5 Gimme a break! 2. Features that make a translator a real PRO IT aptitude Promptness in delivery Professionalism and courtesy Treat each customer differently Give feedback! Gianni Davico 7 3. A real life example: DE>IT patent translation Priorities: Deadlines Quality (a given) Price (not decisive) Gianni Davico 8 4. Features that make a TC owner a real PRO “Ho guardato il nemico negli occhi, ed ero io” 1. Entrepreneurship 2. Problem solving 3. Staying informed Gianni Davico 9 5. A possible solution TCs as the real “translators” I want to pay translators MORE, not LESS Excellent service o List of resources Gianni Davico 10 Any questions? Gianni Davico 11 Thank you! Gianni Davico [email protected] http://brainfood.tesietesti.it/ Skype: gianni.davico Gianni Davico 12