2014 OPEN ONLINE HIGHER EDUCATION IN TIME OF ECONOMIC CRISIS: HOW TECHNOLOGY CAN ACHIEVE HIGH QUALITY, WIDE ACCESS AND LOWER COSTS Alessandra Briganti (edited by) Università degli Studi “Gugliemo Marconi” 0 Alessandra Briganti (Ed.) Open online higher education in a time of economic crisis: how technology can achieve high quality, wide access and lower costs Contributions of Università degli Studi Guglielmo Marconi to the VI International Guide Conference 2013 on “The Global Economic Crisis and its consequences on the national educational systems” Athens, 3-4 October 2013 © Università degli Studi Guglielmo Marconi, Rome, Italy January 2014 ISBN 9788897772040 1 Contents Introduction Alessandra Briganti …………...…………………..……………………………………………………… 3 Part I – Higher education in a time of economic crisis The Impact of the crisis on the structure of the higher education systems Andrea Gentile ………….…………………………………………...…………………………………….. 7 Universities: the twin challenges of fiscal austerity and technological change Rainer Masera …………………………………………………………………………………………..... 53 Higher education as a main component of the economic crisis management Carlo Pelanda ............................................................................................................................... 68 Global crisis and higher education worldwide: a synthetic review Lisa Reggiani ............................................................................................................................... 72 Part II – Pedagogical innovation and social networking in open online learning Creativity and transversal skills to raise fair European students in a digital area Ilaria Reggiani ………………………………………………………………………………………….. 96 Learning in virtual worlds for a sustainable learning society: ST.ART Project Arturo Lavalle and Monica Fasciani ……………………………………………………………....… 105 Advanced technologies promise to generate opportunities to future distance learning models Gianluca Gigante …………………...………………………………………………………………..… 114 2 Introduction Alessandra Briganti1 Over 150 experts and researchers representing universities and institutions coming from 38 countries have gathered at the 7th International GUIDE Conference “The Global Economic Crisis and Its Consequences on National Educational Systems”, which was held in Athens, Greece, on October 3-4, 2013. The submitted researches and studies addressed critical issues such as the reform of national higher education agenda, pedagogical innovation in course design and delivery, higher education in a time of economic crisis and social implications of distance learning. The global economic and financial crisis evokes negative impacts on Government organization, while simultaneously generating positive momentum in terms of progress towards an overall reorganization based on the innovation of processes and products. When analyzing the educational system as a part of the economy of a country, particularly higher education as an indication of the future for each and every nation, it is now clear that the economic resources of national governments are no longer capable of bearing the costs of the actual educational system. The current framework, characterized by the effects of the economic and financial crisis on the individual national structures, highlights the need for the reform of the educational system, beginning with the public education reforms that have characterized modern and contemporary history. The massification of higher education has provoked a relentless crisis and universities are unable even to provide a specialized professional preparation. In this context, the technological revolution impacted the cultural structures of nations, namely the regulations, procedures, methods and professional functions, generating an enormous transformation of the internal structures and relationships of market economies. Ultimately, the advancement of the global economy and long-term structural relations between nations has proven essential to the reform of educational systems as a determining factor for the growth of a population. The current obsolescence of the higher education system limits the expression of cultural creativity that leads to national prosperity, resulting in inefficient services and research methods. It is necessary to consider the fact that the education system, only for university training, costs each of the major OECD countries, on average, over 1% of the GDP. In this setting of crisis, these resources are likely to be further reduced, becoming insufficient for the achievement of the desired results in terms of efficiency. 1 Rector, Università degli Studi “Guglielmo Marconi”, Rome, Italy 3 In this perspective, one should question the integration of traditional teaching methods with those supported by technology, leading to a considerable reduction in costs in relation to the enlargement of the range of students, while always promising a specialized professional training. In this context, it is essential to survey the solutions that each nation must develop for adaptation to the requirements set forth by such a monumental transition. As a consequence, the recognition of the role of digital technologies in providing the necessary skills for professional success and in assuring cost-effective equal learning opportunities to the vast audience, should be emphasized. Since the previous edition of the International GUIDE Conference, held in Rome in 2011, online and distance education has continued to grow and expand, as shown by a survey conducted among GUIDE members in August 2013. More and more traditional and open universities have introduced new pedagogical innovations to their courses and have improved their approach to eLearning. Besides, a veritable earthquake has shaken the foundations of online education over the past two years: MOOCs. In spite of their strong impact on digital education, MOOCs are an extremely recent addition and still have to develop a sustainable business and pedagogical strategy. Today, as nations begin to place a strong emphasis on the use of ICT technologies within their education systems, it is our responsibility as professionals in the fields of education and learning, to protect the right to knowledge from the risk of trivializing the arduous processes of learning and teaching. It is our responsibility to combat the risk potentially linked to the standardization of conceptual operations performed through the use of technology. Is that happened, our work would have been in vain, and all our efforts would fall into oblivion. Therefore, today we are called to work even more responsibly in redesigning the various education systems in light of the socio-cultural adjustments to the current global trend. In this perspective, we must intensify the research dedicated to the analysis of knowledge structure in its dynamic relationship with technology application in education. And this means, ultimately, to place first in our work the quality of higher education as a tool for the conservation and development of a common cultural and conceptual heritage, with the knowledge that culture is and always will be the driving force behind our history. The Università degli Studi Guglielmo Marconi was well-represented in the Athens Conference with seven papers presented in the sessions “Higher education in a time of economic crisis” and “Pedagogical innovation and social networking in open online learning”2. In the former, Andrea Gentile addressed the impact of the crisis on structure of higher education systems, identifying the reforms needed in higher education for the improvement of quality and the modernization of 2 I would like to acknowledge also the contributions offered by Laura Ricci, Sergio Rios Perez and Krista Di Eleuterio to the Athens Conference and to the selection and editing of the essays contained in this book. 4 universities in the current economic state. Rainer Masera presented the concept of the “twin revolution” of technological innovation and fiscal austerity catalyzed by the application of ICTs in higher education, and the eventual Schumpeterian Process of “creative destruction” in the revolution of university models. Carlo Pelanda proposed the implementation of a special online Professional Master, offering the solution of ICT-Based Higher Education as a tool for Economic Crisis Management. Lisa Reggiani concluded the session, presenting the worldwide effects of the economic crisis on the higher education system and the relative solutions proposed by some continents, and reiterated the necessity of e-learning and the massive use of ICT in education as the key to overcoming the crisis. In the session “Pedagogical innovation and social networking in open online learning”, Ilaria Reggiani used GENIUS Project to exemplify how, by supporting creativity and promoting transversal skills, an attitude of cooperation and fairness can be fostered among European students in a digital era. ST.ART Project, introduced by Arturo Lavalle and Monica Fasciani, provided yet another example of atypical learning through the combination of elearning and 3-D virtual environments, allowing for a more dynamic teaching and learning model. As President John F. Kennedy indicated, “When written in Chinese, the word ‘crisis’ is composed of two characters. One represents danger and the other represents opportunity”. I hope and trust that the essays by researchers of the Università degli Studi Guglielmo Marconi collected in this ebook - to disseminate information and foster dialogue on the new challenges and perspectives of higher education -can contribute to transform the current time of economic crisis into opportunities for university research and education. 5 PART 1 HIGHER EDUCATION IN A TIME OF ECONOMIC CRISIS 6 The impact of the crisis on the structure of the higher education systems Andrea Gentile3 Higher education systems have a central role in an increasingly globalised environment which is constantly changing and is characterised by strong competition to attract and retain outstanding talent, and by the emergence of the world financial-economic crisis and of new requirements for which they have to cater. How will the world financial-economic crisis impact the structure of higher education systems? How is it possible to modernise the structure of higher education systems and develop a new model of higher education systems? These questions are particularly topical as enlargement draws nearer, considering the frequently difficult circumstances of universities in the accession countries in regards to human and financial-economic resources. Despite a challenging employment climate in the wake of the financial and economic crisis, higher education systems represent a sound choice. Yet, the potential of European higher education institutions to fulfil their role in society and contribute to Europe’s prosperity remains underexploited. Europe is no longer setting the pace in the global race for knowledge and talent, while emerging economies are rapidly increasing their investment in higher education institutions. While 35% of all jobs in the EU will require high-level qualifications by 2020, only 26% of the workforce currently has a higher education qualification. The EU still lags behind in the share of researchers in the total labour force: 6 per 100, compared to 9 in the USA and 11 in Japan. According to the Shanghai Jiao Tong University’s Academic Ranking of World Universities, more than 30 of the highest-ranked 45 institutions are in the United States (as measured by awards and research output). The EU Commission’s proposal for the Multiannual Financial Framework 2014-2020 wants to support a strategy with a significant increase in the budget devoted to financial investment in education, research and innovation. This is because education, and in particular higher education system and its links with research and new technological-scientific innovation, plays a crucial role in individual and societal advancement, and in providing the highly skilled human capital and the articulate citizens that Europe needs to create jobs, economic growth and prosperity. Higher education institutions are thus crucial partners in delivering the European Union’s strategy to drive forward and maintain growth in our society. The new knowledge economy needs people with the right mix of skills: transversal competences, e-skills for the digital era, creativity and flexibility and a solid understanding of their chosen field (such as in Science, Technology, Engineering and 3 Università degli Studi “Guglielmo Marconi”, Rome, Italy 7 Maths). But public and private employers, including in research intensive sectors, increasingly report mismatches and difficulties in finding the right people for their evolving needs. At the same time, higher education institutions too often seek to compete in too many areas, while comparatively few have the capacity to excel across the board. As a consequence, too few European higher education institutions are recognised as world class in the current, research oriented global university rankings. For instance, only around 200 of Europe’s 4000 higher education institutions are included in the top 500, and only 3 in the top 20, according to the latest Academic Ranking of World Universities. And there has been no real improvement over the past years. There is no single excellence mode: Europe needs a wide diversity of higher education institutions, and each must pursue excellence in line with its mission and strategic priorities. With more transparent information about the specific profile and performance of individual institutions, policy-markers will be in a better position to develop effective higher education strategies and institutions will find it easier to build on their strengths. The main responsibility for delivering reforms in higher education rests with Member States and education institutions themselves. However, the Bologna Process, the EU Agenda for the modernisation of universities and the creation of the European Research Area show that the challenges and policy responses transcend national borders. In order to maximise the contribution of Europe’s higher education systems to smart, sustainable and inclusive growth, reforms are needed in the following key areas: - to increase the quantity of higher education graduates at all levels; - to enhance the quality and relevance of human capital development in higher education; - to create effective governance and funding mechanisms in support of excellence; - to strengthen the knowledge triangle between education, research and business. Moreover, the international mobility of teachers, students, researchers and staff, as well as the growing internationalisation of higher education, have a strong impact on quality and affect each of these key areas. The Europe 2020 education headline target stipulates that, by 2020, 40% of young people should successfully complete higher education or equivalent studies. Attainment levels have grown significantly across much of Europe in the last decade, but they are still largely insufficient to meet the projected growth in knowledge-intensive jobs, reinforce Europe’s capacity to benefit from globalisation, and sustain the European social model. Increasing higher education attainment must also be a catalyst for systemic change, to enhance quality and develop new ways to deliver 8 education. Furthermore, while the impact of demographic ageing varies across Member States, the group of school leavers from which higher education traditionally recruits is shrinking. Therefore, Europe needs to attract a broader cross-section of society into higher education, including disadvantaged and vulnerable groups, and deploy the resources to meet this challenge; in several Member States, reducing higher education drop-out rates is also crucial. This increase in aspirations and achievement cannot be addressed at the tertiary level alone: success also depends upon policies to improve earlier educational outcomes and reduce school drop-out, in line with the Europe 2020 target and the recent Council Recommendation on early school leaving. Europe also needs more researchers, to prepare the ground for the industries of tomorrow. To make our economies more research-intensive, reaching the 3% of GDP research investment target, the Union will need an estimated one million new research jobs, mainly in the private sector. In addition to improving the conditions for industry to invest in research and innovation, this calls for more doctoral candidates and equipping the existing workforce with research skills, and for better information on opportunities so that career paths outside academia become a genuine career prospect for early stage researchers. Tackling stereotyping and dismantling the barriers still faced by women in reaching the highest levels in post-graduate education and research – especially in certain disciplines and in leadership positions – can liberate untapped talent. Improving the quality and relevance of higher education systems Higher education systems enhance individual potential and should equip graduates with the knowledge and core transferable competences they need to succeed in high-skill occupations. Yet curricula are often slow to respond to changing needs in the wider economy, and fail to anticipate or help shape the careers of tomorrow; graduates struggle to find quality employment in line with their studies. Involving employers and labour market institutions in the design and delivery of programmes, supporting staff exchanges and including practical experience in courses can help attune curricula to current and emerging labour market needs and foster employability and entrepreneurship. Better monitoring by education institutions of the career paths of their former students can further inform programme design and increase relevance. There is a strong need for flexible, innovative e-learning approaches and delivery methods: to improve quality and relevance while expanding student numbers, to widen participation to diverse groups of learners, and to combat drop-out. One key way of achieving this, in line with the EU Digital Agenda, is to exploit the transformational benefits of ICTs and other new e-learning technologies to enrich teaching, improve learning experiences, support personalised learning, 9 facilitate access through distance learning, and virtual mobility, streamline administration and create new opportunities for research. In meeting the increased demand for knowledge workers, researcher training in higher education institutions must be better aligned with the needs of the knowledge-intensive labour market and in particular with the requirements of SMEs. High quality, industry-relevant doctoral training is instrumental in meeting this demand for expert human capital. Linking funding to the implementation of the EU Principles on Innovative Doctoral Training will allow Europe to train more researchers better and faster. From this perspective, we can outline and point out these key policy issues in higher education institutions: - Encourage a greater variety of study modes (e.g. distance and modular learning, continuing education for adult returners and others already in the labour market), by adapting funding mechanisms where necessary. - Better exploit the potential of ICTs to enable more effective and personalised e-learning experiences, teaching and research methods (eg. eLearning and blended learning). - Promote and increase the use of distance learning and international virtual learning platforms. - Enhance the capacity of labour market institutions (including public employment services) and regulations to match skills and jobs, and develop active labour market policies to promote graduate employment and enhance career guidance. - Encourage the use of skills and growth projections and graduate employment data (including tracking graduate employment outcomes), adapting quality assurance and funding mechanisms to reward success in equipping students for the labour market. - Introduce incentives for higher education institutions to invest in continuous professional development for their staff, recruit sufficient staff to develop emerging disciplines and reward excellence in teaching. - Link funding for doctoral programmes to the Principles for Innovative Doctoral Training. So, in this perspective, the contribution of higher education systems to jobs and growth, and its international attractiveness, can be enhanced through close, effective links between education, research and business: the three sides of the «knowledge triangle». The recent shift towards open innovation has resulted in increased flows of knowledge and new types of co-operation between higher education institutions, research organisations and business. But the capacity of higher education institutions to integrate research results and innovative practice into the educational offer, and to exploit the potential for marketable products and services, remains weak. Working across the boundaries of research, business and education requires in-depth scientific knowledge, entrepreneurial skills, creative and innovative attitudes and intensive interaction between 10 stakeholders to disseminate and exploit knowledge generated to best effect. Public policies which encourage partnership between professional institutions, research universities, business and hightech centres can anchor education in the knowledge triangle, improve the continuum between “basic” and “applied” research, and transfer knowledge to the market more effectively. Improved management of intellectual property will facilitate this process. As centres of knowledge, expertise and learning, higher education institutions can drive economic development in the territories where they are located; they can bring talented people into innovative environments and harness regional strengths on a global scale; they can foster an open exchange of knowledge, staff and expertise. They can also act as the centre of a knowledge network or cluster serving the local economy and society, if local and regional authorities implement smart specialisation strategies to concentrate resources on key priorities and maximize impact. In this perspective, we can identify certain challenges which the Member States and universities must face in order to modernise and restructure higher education institutions and research and compete in the global competition: - Stimulate the development of creative and innovation skills in all disciplines and in all three cycles, and promote innovation in higher education through more interactive learning environments and strengthened knowledge-transfer infrastructure. - Strengthen the knowledge-transfer infrastructure of higher education institutions and enhance their capacity to engage in start-ups and spin-offs. - Encourage partnership and cooperation with business as a core activity of higher education institutions, through reward structures, incentives for multidisciplinary and cross-organisational cooperation, and the reduction of regulatory and administrative barriers to partnerships between institutions and other public and private actors. - Promote the systematic involvement of higher education institutions in the development of integrated local and regional development plans, and target regional support towards higher education-business cooperation particularly for the creation of regional hubs of excellence and specialisation. Improving governance and financial funding Higher education systems require adequate funding, and the Europe 2020 strategy highlights the need to protect the growth-enhancing areas of education and research when prioritising public spending. Yet, while spending levels vary substantially between Member States, total investment in higher education in Europe is too low: 1.3% of GDP on average, compared with 2.7% in the 11 US and 1.5% in Japan. The current pressure for fiscal consolidation has inevitably led Member States to assess the cost-effectiveness of their public investments in higher education and research: while some have reduced spending, others have increased budgets in recognition of the growth potential of spending in these areas. Public investment must remain the basis for sustainable higher education. But the scale of funding required to sustain and expand high-quality higher education systems is likely to necessitate additional sources of funding, be they public or private. Member States are increasingly striving to maximise the value of resources invested, including through targeted performance agreements with institutions, competitive funding arrangements, and channelling finance directly to individuals. They are looking to diversify funding sources, using public investment to lever funds from elsewhere and drawing to a larger extent on private funding; tuition fees are becoming more widespread, particularly at masters level and above. It will be important to monitor and assess the effectiveness and impact of these new developments, including on students from poorer backgrounds, and on equity and mobility. The challenges faced by higher education require more flexible governance and funding systems which balance greater autonomy for education institutions with accountability to all stakeholders. Autonomous institutions can specialise more easily, promoting educational and research performance and fostering diversification within higher education systems. But legal, financial and administrative restrictions continue to limit institutional freedom to define strategies and structures and to differentiate themselves from their competitors. The efficiency of higher education institutions and so the effectiveness of public investment can be enhanced by reducing restrictions: on raising private revenue, on capital investment, on the ownership of infrastructure, on the freedom to recruit staff, on accreditation. Investment in professional management can provide strategic vision and leadership while allowing teachers and researchers the necessary academic freedom to concentrate on their core tasks. From this perspective, we can outline these key policy issues in higher education institutions: - Encourage a better identification of the real costs of higher education and research and the careful targeting of spending, including through funding mechanisms linked to performance which introduce an element of competition. - Target funding mechanisms to the needs of different institutional profiles, to encourage institutions to focus efforts on their individual strengths, and develop incentives to support a diversity of strategic choices and to develop centres of excellence. - Facilitate access to alternative sources of funding, including using public funds to leverage private and other public investment (through match-funding, for example). 12 - Support the development of strategic and professional higher education leaders, and ensure that higher education institutions have the autonomy to set strategic direction, manage income streams, reward performance to attract the best teaching and research staff, set admissions policies and introduce new curricula. - Encourage institutions to modernise their human resource management and obtain the HR Excellence in Research logo and to implement the recommendations of the Helsinki Group on Women in Science. The landscape of Universities and the international e-learning dimension of higher education systems European universities are characterised by a high degree of heterogeneity, which is reflected in organisation, structure, governance and operating conditions, including the status and conditions of employment and recruitment of teaching staff and researchers. There are some 3300 higher education establishments in the European Union and approximately 4000 in Europe as a whole, including the other countries of western Europe and the candidate countries. They take in an increasing number of students, over 12.5 million in 2000, compared with fewer than 9 million ten years previously. They employ 34 % of the total number of researchers in Europe, with significant variations from one Member State to another (26 % in Germany, 55 % in Spain and over 70 % in Greece). The European Union produces slightly more science and technology graduates than the USA, while having fewer researchers than the other major technological powers. This apparent paradox is explained by the fact that fewer research posts are open to science graduates in Europe, particularly in the private sector: only 50% of European researchers work in the business sector, compared with 83% of American researchers and 66% of Japanese researchers. Despite this, the universities are responsible for 80 % of the fundamental research carried out in Europe. Universities are essentially organised at national and regional levels and seem to have difficulty in finding a truly European dimension. Student mobility, for instance, is still marginal in Europe. In 2000, a mere 2.3 % of European students were pursuing their studies in another European country. However, the EU funds a variety of initiatives to promote research, education and training at both European and international levels. In the area of research, European universities receive around one third of the funding available under the fifth (1998-2002) and sixth (20022006) framework programmes for technological research and development, and particularly the support actions for research training and mobility (Marie Curie actions). As far as education and training are concerned, universities are very much involved in all the actions of the SOCRATES 13 programme, particularly the ERASMUS action. The LEONARDO programme supports projects on mobility between universities and the business sector, involving 40 000 people between 1995 and 2000. Universities are also involved in the eEurope initiative and its «eEurope 2005 Action Plan», which encourages all universities to develop online access (“virtual campus”) for teachers, students and researchers. This cooperation also extends to other regions of the world. Most of the Community Research Framework Programme is open to every country in the world and in particular provides support for cooperation with the countries in the Mediterranean region, Russia, China and the newly Independent States, as well as developing countries. Through the TEMPUS programme the EU supports university cooperation with the countries of the former Soviet Union, south-east Europe and, since its extension in 2002, the Mediterranean region. There are also initiatives covering relations with other geographical areas, e.g. ALFA and Asia-Link. How to modernise the structure of higher education systems Following all these considerations, Universities and higher education institutions are facing an imperative need to adapt and adjust to a whole series of profound changes: - Increased demand for higher education. The low birth rate in Europe coincides with an increased demand for higher education, which is expected to continue in the years ahead, mainly because of the policy adopted by certain governments for increasing the number of students in higher education and also because new needs are emerging in relation to lifelong learning. - The internationalisation of education and research. European universities are attracting fewer students and in particular fewer researchers from other countries than their American counterparts. The former in 2000 attracted some 450 000 students from other countries, while the latter attracted over 540 000, mostly from Asia. However, the USA in proportion attracts many more students from other countries at advanced levels in engineering, mathematics and informatics, and are successful in keeping more people with doctorate qualifications: some 50 % of Europeans who obtained their qualifications in the USA stay there for several years, and many of them remain permanently. European universities in fact offer researchers and students a less attractive environment. This is partly due to the fact that they often do not have the necessary critical mass, which prompts them to opt for collaborative approaches, e.g. creation of networks, joint courses or diplomas. But other factors, outside the university, also play an important role, e.g. the 14 rigidities of the labour market or a lower level of entrepreneurship entailing fewer employment opportunities in innovative sectors. - To develop effective and close cooperation between universities and industry. Cooperation between universities and industry needs to be intensified by gearing it more effectively towards innovation, new business start-ups and, more generally, the transfer and dissemination of knowledge. - The proliferation of places where knowledge is produced. The increasing tendency of the business sector to subcontract research activities to the best universities mean that universities have to operate in an increasingly competitive environment. - The reorganisation of knowledge. This is to be seen in the increasing diversification and specialisation of knowledge, and the emergence of research and teaching specialities which are increasingly specific and cutting edge. It is also seen in the fact that the academic world has an urgent need to adapt to the interdisciplinary character of the fields opened up by society’s major problems, such as sustainable development, the new medical scourges and risk management. Yet the activities of the universities, particularly when it comes to teaching, tend to remain organised within the traditional disciplinary framework. - The emergence of new expectations. Universities must cater to new needs in education and training which stem from the knowledge-based economy and society. These include an increasing need for scientific and technical education, horizontal skills, and opportunities for lifelong learning, which require greater permeability between the components and the levels of the education and training systems. Universities and new challenges in financial-economic resources Excellence in human resources depends largely on available financial resources, but is also affected by working conditions and career prospects. Generally speaking, career prospects in European universities, characterised by the multiplicity of configurations, are limited and shrouded in uncertainty. Traditionally, public funding is the main source of funding for research and education in European universities. Possible alternative financial sources are: - private donations, as in the case of the United States; - the sale of services (including research services and flexible lifelong learning possibilities), particularly to the business sector; - contributions from students, in the form of tuition and enrolment fees. In Europe, these contributions are generally limited or even prohibited, in order to allow democratic access to higher education; 15 - application of the results of research and the creation of spin-off companies. Since the mid-1990s, the number of young technological (“spin-off”) companies created by universities has been on the rise in Europe. Their average density nevertheless is far smaller than it is around the American campuses. A major obstacle to better application of university research results is the way intellectual property issues are handled in Europe. In addition, European universities do not have well-developed structures for managing research results. They are less well developed, for instance, than those of public research bodies. Another contributory factor is the lack of familiarity of many university staff with the economic realities of research, particularly the managerial aspects and issues regarding intellectual property. - Increasing universities’ excellence in research and teaching. This Communication calls on European universities to identify the areas in which different universities have attained, or can reasonably be expected to attain, the excellence judged to be essential at European or at international level, in order to concentrate funding on them to support academic research. The concentration of research funding on a smaller number of areas and institutions will lead to increased specialisation of the universities, which will make it possible to obtain appropriate quality at national level in certain areas, while ensuring excellence at European level. - In addition, to counter the current trend among European universities of recruiting people from the country or region in which they are established, or even within the institution itself, the Communication proposes to strengthen not only intra-European academic mobility, but also mobility between universities and industry, thus opening up new career opportunities for young researchers. - Promote distance learning and opening up universities to the outside world and increasing their international attractiveness. For European universities, a broader international perspective means greater competition with universities on the other continents, particularly American universities, when it comes to attracting and retaining the best talent from all over the world. While European universities host almost as many foreign students as American universities, in proportion they attract fewer top-level students and a smaller proportion of researchers. All in all, the environment offered by the European universities is less attractive. Financial, material and working conditions are not as good, and arrangements with regard to visas and residence permits for students, teachers and researchers are inappropriate and poorly harmonised. - The regions of the EU are therefore called upon to play an important part in strengthening European cohesion through the development of technology centres and science parks, the proliferation of regional cooperation structures between the business sector and the 16 universities, the expansion of university regional development strategies and the regional networking of universities. Modernising universities and new technological-scientific innovation In order for European universities to play a key role in achieving the strategic goal set at the Lisbon European Council, i.e. to make the European Union (EU) the most competitive and dynamic knowledge-based economy in the world, we have to point out the specific role of European universities in the knowledge society and economy. While the birth and growth of the knowledge economy and society rely on the combination of four interdependent elements, i.e. the production of new knowledge, its transmission through education and training, its dissemination through the information and communication technologies and its use through new services or industrial processes, it is Europe’s universities which are the key players in this new process. In this perspective, it is necessary to realise a stronger action at European level to implement the necessary reforms to modernise European universities. As key actors in a knowledge economy and knowledge society, universities face many challenges and have to make the necessary reforms to fully participate in the global market place in the fields of teaching, research and new technological-scientific innovation. These reforms, which seek to restructure universities, concern in particular mobility, recognition of qualifications, autonomy, skills, funding, excellence and partnership with business. With 4 000 establishments, over 17 million students and some 1.5 million staff – of whom 435 000 are researchers – European universities have enormous potential. At the same time, higher education institutions too often seek to compete in too many areas, while comparatively few have the capacity to excel across the board. As a consequence, too few European Higher education institutions are recognised as world in the current, research oriented global university rankings. the potential of European higher education institutions to fulfil their role in society and contribute to Europe’s prosperity remains underexploited. Europe is no longer setting the pace in the global race for knowledge and talent, while emerging economies are rapidly increasing their investment in higher education institutions. In this perspective, we can identify certain challenges which the Member States and universities must face in order to modernise and restructure higher education and research and compete in the global competition: - the standardisation of national university systems and their fragmentation into small structures, which make national, European and international cooperation more difficult and form an obstacle to their diversification and impede their quality; 17 - identical courses offered to similar types of student. Other types of training and other target groups tend to be neglected (conversion courses for adults or transition courses for those who have not followed traditional educational pathways); - inflexible administrative regulations and long-winded academic recognition procedures. The problem of the transferability of scholarships or loans and pension rights is another obstacle to mobility, training, research or employment in another country; - the development of the research environment into one which is open, interactive and competitive, transcending traditional structures; - universities and business still underestimate the benefits of exchanging knowledge with each other or are not adapted to do so; lack of resources to ensure that the quality of higher education and research in Europe is comparable to that at American universities. In this context, European universities are lagging behind in an increasingly competitive market to attract the best researchers and students. However, they need to develop their own potential fully and be able to do so. Even if they share certain values and objectives, it is not necessary to follow an identical model in terms of the balance between education and research, have a similar approach to research or research training or offer similar academic services and subjects. Research must remain a fundamental mission of every education system, but it must be restricted to a limited number of establishments so as to better mobilise resources. Changes and reforms to develop a new model of higher education systems Removing obstacles faced by universities is vital to encourage and speed up mobility, both geographically and between sectors. This relates in particular to researchers. Advantage should be taken of the opportunities offered by mobility, a source of enrichment for study and work, but it must be made simpler by way of student grants and loans which are portable throughout the EU. The full transferability of pension rights and the elimination of all types of obstacles to occupational mobility between countries or between sectors, will also facilitate the mobility of staff and researchers, thus stimulating innovation. Essential reforms for the implementation of the Bologna Process are needed by 2010 throughout the EU. The main aspects are comparable qualifications (short cycle, Bachelor or equivalent, Master, Doctorate); flexible curricula which meet the needs of the labour market; and trustworthy quality assurance systems. These reforms should not only be based on best practices but also be launched by the national authorities to guarantee their implementation. In parallel, the recognition of academic qualifications should be simplified to ensure rapid procedures, following the example of the system for the recognition of vocational qualifications, which has recently been modernised and simplified. 18 Universities must be autonomous and responsible in order to encourage innovation and resist change. This calls for a division of tasks between the Member States and universities. The Member States should establish the general framework (rules, policy objectives, funding, incentives). The universities should establish new governance systems based on strategic priorities and on the professional management of human resources, investment and administrative procedures. They should also reduce the fragmentation of their services and entities and assume responsibility for their results. Incentives to encourage structured partnerships with enterprises will be needed to bring universities closer to the world of business. Beyond their original mission, universities must realise their role as economic actors and be better equipped to meet demand from the market in order to increase the impact of their research. These structured partnerships must strengthen interactions between universities and enterprises (funding, opportunities for researchers, etc.). Incentives will therefore be essential to establish the necessary structures in universities, develop entrepreneurial spirit and management, business and innovation skills. Universities must also provide knowledge and skills geared to the needs of the labour market. In other words, graduates’ qualifications must meet the needs of the labour market. All levels of education are concerned, including adult education. This approach must be in line with the agenda on lifelong learning. Innovative curricula, teaching methods and continuing or refresher training courses combining general and specific skills will help to meet these needs. Universities must also embrace an enterprise culture, and placements in industry must be recognised so that they can be fully integrated into courses. In this context, access to the labour market should serve as an indicator of the quality and performance of universities. This means, for example, that doctoral candidates wishing to work in research must acquire, in addition to their research training, skills relating to the management of intellectual property rights, communication, working in a network, entrepreneurship and team working. University funding must be reformed so that a level of teaching and research excellence can be achieved in accordance with the Lisbon Strategy, the aim of which is to commit 2% of gross domestic product (GDP) to a modernised higher education system by 2010. Moreover, universities should fully assume their role in European research by way of more investment (the objective is to invest 3% of GDP in research and development by 2010). In parallel, the funding of students should be amended to ensure greater fairness between students, in particular those coming from disadvantaged backgrounds, as regards university admittance and chances of success. For this reason, the funding should be results-oriented, rather than resources-oriented. It should also be more diverse and include more private funding, especially for research. A good balance 19 between basic funding and funding resulting from calls for tender or linked to results will therefore be necessary. Moreover, this second category of funding must be based on performance indicators in order to clearly measure the relationship between resources invested (inputs) and results obtained, both economic and social (outputs). In this way, universities will be more responsible for their own financial viability. Interdisciplinarity and transdisciplinarity are vital for universities, which have to adapt to new opportunities and new issues arising from trends in each field. Universities will therefore have to redefine their education and research priorities by focusing more on research fields than scientific disciplines. They must also encourage student, researcher and research team mobility in order to generate more interactions between them. To this end, universities will have to revise their structures and organisations (staff management, evaluation, funding, teaching, etc.). Universities must promote knowledge by achieving greater involvement of all parts of society. In a knowledge-based society, it is vital for universities to step up communication and dialogue with those affected by their activities and with the whole of society, by way of conferences, open days or forums. They will thus gain credibility and attract more investment. They must also offer lifelong learning opportunities. Universities must also concentrate on the development of excellence. The attractiveness of universities will be enhanced by the concentration of resources, mobility and increased competition. However, whilst attracting researchers and students, they must also establish flexible and transparent recruitment procedures, ensure research independence and offer attractive career prospects. Excellence also means favouring certain fields. Excellence encourages the development of networks of postgraduate or doctoral institutions which must meet certain key criteria, such as critical mass, transdisciplinarity and interdisciplinarity, the European dimension, the support of public authorities and enterprises, identified and recognised fields of excellence, a range of post-doctoral studies and a reliable quality assurance system. The creation of the European Institute of Technology and the European Research Council is in line with this strategy. The visibility and international attractiveness of the European higher education area and the European Research Area are essential to strengthen the role of universities and European research in the world. However, to be competitive, their role, openness and quality have to be stepped up. In this context, experience gained by universities in cooperation (consortia, agreements, double degrees), networking and mobility deserve to be further developed beyond Europe. Cooperative ventures should be better structured and supported by appropriate funding and bilateral or multilateral agreements. Openness to the world also means attracting non-European students, teachers and researchers and encouraging European student, teacher and researcher mobility outside Europe. 20 In this context, it is vital to simplify and speed up the administrative and legal entry procedures for students and researchers from outside the EU. The entry and residence of researchers from third countries have already formed the subject of a package of measures for the issue of visas for researchers in 2005. Recognising qualifications is another essential aspect of the global visibility and attractiveness of European higher education and research. Following the example of the recognition of vocational qualifications, the recognition of academic qualifications should also be encouraged. The European qualifications framework and compatible quality assurance systems mark the beginnings of this. Moreover, double degrees and joint degrees issued by consortia of universities could also be extended and built upon. In this perspective, the EU Commission’s proposal for the Multiannual Financial Framework 2014-2020 wants to support a strategy with a significant increase in the budget devoted to economic-financial investment in higher education systems, research and innovation. The EU Commission is providing political backing with the open method of coordination which Member States use. This allows the identification and dissemination of good practices and support for Member States in the pursuit of more effective university systems. The Commission wants to provide funding to step up the quality and performance of universities. This funding includes the programmes for the period 2014-2020 (the 7th framework programme for research and development, the lifelong learning programme, the Competitiveness and innovation programme), the Structural Funds, focusing on the least developed regions, and loans from the European Investment Bank. Moreover, the creation of the European Technology Institute will meet the objectives set out in this communication, in particular because it will be focusing on excellence, interdisciplinarity, networks and cooperation between the academic and business worlds. 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To recall, pure public goods are non-rival and non-excludable (consumption of these goods does not reduce the quantity available for others; nobody can be excluded from consumption, irrespective of whether they pay for them or not). Put it differently, the cost of providing it to a marginal individual is zero. Pure services are perishable and therefore they cannot be stored: university lessons represent in principle a once and for all process. It is already clear that higher education hardly conforms to the strict definition of public goods. In theory, university education may be regarded as a mixed public good. Primary education, which is in general compulsory, may instead be viewed fundamentally as a public good. Other examples of pure public goods, which approximate the theoretical concepts outlined, can be identified as: the democratic trias (Parliament, Government and Judiciary Power – Montesquieu, 1748), national defence, law enforcement, public expenditure on key capital infrastructures, environment preservation (Fig. 1 and Masera, 2013). Market failure justifies public solutions to prevent under allocation of resources and/or under production of goods with respect to social optimum levels. Pure public goods production (as defined above) can be estimated in a range of 5-10% of total GDP in most advanced countries. Public expenditure (including higher education, but excluding transfer payments) ranges between 15% and 25% of GDP (see Tab. 1); total public expenditure ranges between 40% and over 50% (see Tab. 2). 4 Professor of Political Economy and Dean of the Business School, Guglielmo Marconi University, Rome. Email: [email protected]. 53 Fig. 1. Publlic goods: na arrow definiition 54 Tab. 1. Final consumption expenditure of general government (percentage of GDP) geo\time EU (27 countries) Euro area (changing composition) Euro area (17 countries) Belgium Bulgaria Czech Republic Denmark Germany Estonia Ireland Greece Spain France Croatia Italy Cyprus Latvia Lithuania Luxembourg Hungary Malta Netherlands Austria Poland Portugal Romania Slovenia Slovakia Finland Sweden United Kingdom Iceland Norway Switzerland Montenegro Former Yugoslav Republic of Mace Turkey United States Japan 2003 20.8 20.5 20.5 22.9 19.9 22.7 26.5 19.3 18.3 16.1 17.1 17.3 23.8 19.1 19.5 19.8 21.8 19.7 16.4 23.5 19.6 24.5 18.7 18.1 20 19.3 19 20.4 22.1 27.3 20.3 26 22.5 12 26.8 20.3 12.2 15.8 18.3 2004 20.7 20.4 20.4 22.5 19.4 21.5 26.5 18.9 17.6 16.4 17.2 17.8 23.8 19.2 19.7 17.9 19.8 19.3 16.9 22.4 20.1 24.2 18.4 17.6 20.3 16.3 18.8 19 22.2 26.5 20.8 25 21.2 11.8 26.3 19.6 11.9 15.7 18.2 2005 20.8 20.5 20.5 22.7 18.3 21.4 26 18.8 17.2 16.3 18.1 18 23.8 19 20.1 18 17.8 18.6 16.5 22.6 19.1 23.7 18.4 18.1 21.1 17.4 19 18.3 22.5 26.2 21 24.6 19.7 11.6 29.9 18.4 11.8 15.7 18.4 2006 20.7 20.3 20.3 22.4 18 20.7 25.9 18.4 16.2 16.5 17.1 18 23.5 18.8 20 18.4 16.8 19.1 15.4 23 19.4 25.1 18.3 18.3 20.5 16.7 18.8 18.8 22.2 26 21.2 24.4 18.9 11.1 27 18.1 12.3 15.6 18.2 2007 20.3 20 20 22.2 16.7 19.8 26 17.9 16.4 17.2 17.8 18.3 23.1 19.2 19.5 17.5 17.8 17.8 14.8 21.6 18.7 25.2 18 17.9 19.8 16 17.3 17.1 21.5 25.5 20.7 24.2 19.3 10.7 20.1 17.1 12.8 15.8 18.1 2008 20.9 20.6 20.5 23.1 16.6 19.7 26.5 18.3 19.3 19.2 18.1 19.5 23.3 18.8 20 18 20 19.2 15.5 21.8 20.5 25.7 18.7 18.5 20.1 16.9 18.1 17.5 22.5 26.1 21.6 24.8 19.1 10.4 22.6 18.2 12.8 16.7 18.6 2009 22.5 22.3 22.3 24.7 16.3 21.5 29.8 20 22.1 20.4 20.5 21.3 24.8 20.2 21.4 20.1 19.6 21.9 17.5 22.7 20.7 28.6 19.8 18.5 22.1 18.5 20.1 19.9 25.2 27.7 23.2 26.5 22.3 11.2 22.2 19.1 14.7 17.6 19.9 2010 22.2 22 22 24.2 16.2 21.3 28.9 19.5 20.9 19.2 18.3 21.4 24.9 20.1 21.1 20 18.4 20.4 16.7 21.9 20.4 28.4 19.4 18.9 21.6 16.3 20.7 19.3 24.7 26.7 22.7 26 22 11 23.4 19.1 14.3 17.6 19.7 2011 21.7 21.5 21.5 24.4 15.7 20.7 28.4 19.3 19.5 18.4 17.4 20.9 24.5 19.8 20.4 20.1 17.7 18.7 16.4 20.8 20.5 27.9 18.8 18 20 15 20.8 18 24.4 26.4 21.9 25.4 21.5 11.1 22.1 18.3 13.9 17.1 20.4 2012 2013 (f) 21.7 21.8 21.5 21.6 21.5 21.6 24.9 25.1 15.5 16 20.8 20.9 28.6 28.7 19.5 19.9 19.6 19.4 17.6 16.9 17.8 17.2 20.1 20 24.7 25 19.8 19.4 20.1 19.7 20.1 20.1 15.3 15.1 17.6 17.1 16.9 17 20.3 20.3 21.3 21.3 28.4 28.5 18.8 18.8 17.9 17.9 18.3 18.9 15.7 15.5 20.6 20.3 17.6 17.1 24.8 25.2 26.9 26.9 21.8 21.8 25.5 25.3 21.3 21.5 11.2 11.3 21.2 20.1 18.9 18.5 14.8 15.6 16.5 15.9 20.5 20.6 f=forecast Source: Eurostat, data extracted on 2 July 2013. 55 Tab. 2 - Government expenditure, EU 27, 2012 (percentage of GDP) Data ranked in descending order Total general government expenditure according to the average of total EU-27 45.4 revenue and expenditure. Euro area 46.2 Source: Eurostat, data extracted on 29 Denmark 55.5 Finland 53.7 France 51.7 Belgium 50.8 Sweden 51.3 Austria 48.7 Greece 44.7 Italy 47.7 Netherlands 46.4 Hungary 46.5 Slovenia 45.0 United Kingdom 42.2 Germany 45.2 Portugal 41.0 Cyprus 40.0 Luxembourg 42.1 Czech Republic 40.1 Malta 40.5 Spain 36.4 Estonia 40.2 Poland 38.4 Ireland 34.6 April 2013. 56 Latvia 35.2 Bulgaria 34.9 Slovakia 33.1 Romania 33.5 Lithuania 32.9 Norway 57.0 Iceland 43.1 Switzerland (2) 34.3 Total public spending on education in advanced countries represents between 5% and 8% of GDP. But, this includes primary education and capital expenditure. University spending in OECD countries amounts therefore to some 1.1% of GDP; private spending is equal to 0.5% (but, in the US, the percentage is 2.8%, compared to 1.5 in the EU). The average conceals significant differences notably in respect of private funding, which is as high as 1.8% in the US compared to 0.3% in EU countries (Table 3). The high proportion of private finance in the US is largely due to student debt financing. Outstanding student loans are over $1 trillion (more that all the credit card debt). The combination of record unemployment of recent college graduates and very high tuition fees led in 2013 default rate on students loans to reach a high of 17% (and this form of debt is not liable to bankruptcy). All this helps explain the acute difficulties of high level education in the US and the interest in open online education (Uvalić-Trumbić and Daniel, 2013). 57 Tab. 3. Expenditure on educational institutions as a percentage of GDP, by source of fund and level of education (2010) Pre-primary education Notes Public (1) 1 Private 2 (2) Total (3) Primary, secondary and post-secondary non-tertiary education Public (4) 1 Private 2 (5) Total (6) Tertiary education Public (7) 1 Private 2 (8) Total all levels of education Total (9) Public 1 Private 2 (10) (11) Total (12) OECD Australia 0.06 0.05 0.11 3.7 0.6 4.3 0.8 0.9 1.6 4.6 1.5 6.1 Austria 0.60 n. 0.61 3.5 0.1 3.6 1.5 0.1 1.5 5.6 0.2 5.8 Belgium 0.62 0.02 0.64 4.3 0.1 4.4 1.4 0.1 1.4 6.4 0.2 6.6 x(4) x(5) x(6) 3.4 0.4 3.9 1.5 1.2 2.7 5.0 1.6 6.6 Canada 3, 4 Chile 5 0.53 0.11 0.64 2.7 0.7 3.4 0.7 1.7 2.4 3.9 2.5 6.4 0.47 0.04 0.51 2.6 0.3 2.8 1.0 0.2 1.2 4.1 0.6 4.7 0.93 0.14 1.08 4.7 0.1 4.8 1.8 0.1 1.9 7.6 0.4 8.0 Estonia 0.45 0.01 0.45 3.9 0.1 3.9 1.3 0.3 1.6 5.6 0.4 6.0 Finland 0.40 0.04 0.44 4.1 n 4.1 1.9 0.1 1.9 6.4 0.1 6.5 France 0.68 0.05 0.72 3.8 0.3 4.1 1.3 0.2 1.5 5.8 0.5 6.3 Germany m m m m m m m m m m m m Greece m m m m m m m m m m m m Hungary 0.70 m m 2.8 m m 0.8 m m 4.6 m m Iceland 0.73 0.23 0.96 4.7 0.2 4.9 1.1 0.1 1.2 7.0 0.7 7.7 Czech Republic Denmark 4 Ireland m m m 4.6 0.2 4.8 1.3 0.3 1.6 6.0 0.5 6.4 Israel 0.66 0.18 0.84 4.0 0.3 4.3 1.0 0.7 1.7 5.9 1.5 7.4 Italy 0.44 0.04 0.47 3.1 0.1 3.2 0.8 0.2 1.0 4.3 0.4 4.7 0.10 0.12 0.22 2.8 0.2 3.0 0.5 1.0 1.5 3.6 1.5 5.1 Korea 0.15 0.12 0.27 3.4 0.9 4.2 0.7 1.9 2.6 4.8 2.8 7.6 Luxembourg 0.75 0.01 0.76 3.4 0.1 3.5 m m m m m Mexico 0.54 0.10 0.64 3.4 0.6 4.0 1.0 0.4 1.4 5.1 1.1 6.2 Netherlands 0.41 0.01 0.42 3.7 0.4 4.1 1.3 0.5 1.7 5.4 0.9 6.3 New Zealand 0.53 0.09 0.62 4.4 0.6 5.1 1.0 0.5 1.6 6.0 1.3 7.3 Norw ay 0.43 0.08 0.51 5.1 m m 1.6 0.1 1.7 7.5 m Poland 0.52 0.14 0.66 3.4 0.2 3.7 1.0 0.4 1.5 5.0 0.8 Japan 4 Portugal m m 5.8 0.41 n 0.41 3.9 n 3.9 1.0 0.4 1.5 5.4 0.4 5.8 0.40 0.08 0.48 2.8 0.3 3.1 0.7 0.3 0.9 4.0 0.6 4.6 Slovenia 0.58 0.15 0.74 3.6 0.3 3.9 1.1 0.2 1.3 5.2 0.7 5.9 Spain 0.69 0.25 0.94 3.0 0.3 3.3 1.1 0.3 1.3 4.8 0.8 5.6 Sw eden 0.71 n 0.71 4.0 n 4.0 1.6 0.2 1.8 6.3 0.2 6.5 Sw itzerland 0.19 m m 3.6 0.5 4.0 1.3 m m 5.2 m Turkey 0.04 m m 2.5 m m m m m m m United Kingdom 0.32 n 0.32 4.8 n 4.8 0.7 0.6 1.4 5.9 0.6 6.5 United States 0.36 0.15 0.50 3.7 0.3 4.0 1.0 1.8 2.8 5.1 2.2 7.3 OECD average 0.47 0.08 0.58 3.7 0.3 4.0 1.1 0.5 1.7 5.4 0.9 6.3 OECD total 0.37 0.11 0.49 3.5 0.3 3.9 1.0 1.1 2.1 5.0 1.5 6.5 EU21 average 0.56 0.06 0.61 3.7 0.2 3.9 1.2 0.3 1.5 5.5 0.5 6.0 Argentina 0.43 0.19 0.62 4.2 0.5 4.7 1.1 0.3 1.5 5.8 1.0 6.8 Brazil 0.44 m m 4.3 m m 0.9 m m 5.6 m m China m m m m m m m m m m m m India m m m m m m m m m m m m Indonesia m m m m m m m m m m m m Slovak Republic 4 m m Other G20 Russian Federation 0.71 0.10 0.81 2.0 0.1 2.1 1.0 0.6 1.6 4.1 0.8 Saudi Arabia m m m m m m m m m m m South Africa m m m m m m m m m m m G20 average m m m m m m m m m m m 58 4.9 m m m 1. Including public subsidies to households attributable for educational institutions, and direct expenditure on educational institutions from international sources. 2. Net of public subsidies attributable for educational institutions. 3. Year of reference 2009. 4. Some levels of education are included with others. Refer to “x” code in Table B1.1a for details. 5. Year of reference 2011. Source: OECD (2013). 2. Public spending: current and capital A relevant distinction in the analysis of public spending is the acquisition of goods and services for current consumption and government acquisition of capital assets (fixed capital formation), such as infrastructure spending and investment in universities of non-recurrent nature. Spending on intangibles (such as education and research facilities) can also be included, provided that the assets acquired have a life of more than 1 year. A distinction the two types of expenditures would require dual budgetary accounting (as adopted in many European countries during the 30’s. In practice, this analytical and accounting separation has been abandoned: recurrent and capital budgets are in general integrated. Accordingly, the statistics to which reference must be made blur the two concepts. A fundamental reason why separate analysis of government expenditures has been abandoned lies in the difficulty of appropriate accounting of the “value” of investment outlays. This is due to inefficiencies, waste, corruption, … (Arslanalp et al., 2011 and Masera, 2013). In spite of these difficulties, the theoretical distinction is of paramount importance and cannot be neglected. Reference can be made to the simple representation of the production possibility frontier. 59 Fiig. 2 - The p production possibility p frrontier P 0, two alteernatives (A and B) are depicted. In n case A, coonsumption today is Starrting from PP privvileged at thee cost of lesss economicc growth tom morrow. Und der B, insteaad, investmeent today becoomes more economic gro owth in the fuuture (an upw ward shift off the PP curve ve). In oorder to achhieve the grrowth potent ntial, it is fu undamental to insure thhe quality of o public inveestment andd hence thee effective (tangible/in ntangible) capital c accum umulation. Available A interrnational eviidence for ph hysical infrasstructure investment show ws that up too 50% of gov vernment outlaays defined as a investmen nt may repressent pure waaste (Arslanalp et al., 20111 and Bancaa d’Italia, 2011). On the other hand, h good capital exppenditures on n education (human caapital), reseaarch and dge triangle””) and innov vation play a crucial rolee not only in i capital deveelopment (thhe “knowled accuumulation, buut also in raising total facctor productiivity (TFP) (H Hulten et al.., 2001). University teaching and fiscal austerrity in “deveeloped” countries 3. U As w was indicatedd above, edu ucation at unniversity doees not fulfil the requireme ments of publiic goods. How wever, in thee post-war peeriod, in all aadvanced cou untries, univ versities becaame social goods and weree largely funnded through the budget. The pressure onn public fin nances, and notably on public debtt sustainabiliity, has led in most n in Eu urope) to graadual, but siignificant cu uts in universsity spending g. At the counntries (and notably sam me time, the social justificcation for uniiversities hass come underr growing sccrutiny. The emphasis e who should therefore has shifted towaards university educationn as a privatee benefit to individuals, w largeely fund theiir high level training. 60 Our societies are therefore facing an important dilemma which requires the solution to a trade-off problem. If the emphasis becomes suddenly and exclusively on reducing cost for university teaching, basic research and support to research and development, there is an evident risk of depriving the system from its ability to achieve sustainable growth. This would ultimately undermine the very objective of debt to income sustainability. The choice between the appropriate level of public spending and an effective process of expenditure reduction becomes crucial. These issues affect also emerging economies. This is not due to unsustainable debt to income ratios, but to the need to contain increases in total government expenditure. Demographic and social forces swell the number of potential university students beyond what are generally regarded as acceptable levels in the short-term. An interesting reference is to the Nigerian experience, where some 2 million prospective students compete for about 200.000 places domestically available5. The competitive environment of university education is also under pressure because of the growing relevance of “excellent” high level training/research centres on a worldwide basis. In this scenario, government expenditure too is increasingly focused on support for world class domestic university/research centres to foster human capital accumulation, and the competitive advantage of the national economy (Capano and Meloni, 2013). These trends – which are common to advanced and top emerging economies – clearly exacerbate funding and cost constraints for “average” universities. 4. University models: ICT and regulation As was argued, total productivity growth fundamentally depends on efficient investment in high level teaching, research, innovation and technological advance. The university models are at the centre of this process of change with the development of online learning. The application of ICT technologies to universities has created new challenges and opportunities and, therefore, new business models for higher education. What must be emphasised is that virtual campuses (see, for example http://www.marconiuniversity.org/) and teaching are a revolution in terms of traditional services and, therefore, university teaching. As indicated in neoclassical economics: “Services pass out of existence in the same instant that they come into it and are of course not part of the stock of wealth” (Marshall, 1920). The essence of e-teaching is instead that the lesson is electronically stored and can therefore be made available to the consumer endlessly and everywhere. The lessons are also subject to a constant critical assessment and review and, 5 The largest number of graduate students belongs to China and India. The total university population of these two countries is expected over the next 5 years to increase to some 60 million (i.e. the total Italian population). 61 therefore, become in some ways part of the stock of knowledge. The change in the mode of transmission creates a new type of non-perishable good. The true issue becomes that of combining the cost/funding pressure and the use of technology to foster efficient models of online and blended learning. Inevitably, the mix between private and public in the provision of university teaching/learning will change. It is not yet completely clear which will be the winning business models. In any event, the public good approach will have to accept the challenges from private profit and from the need to attract increased financial resources from the private sector itself, as is evidenced by the investments already made in tertiary education by private equity funds in the US and the UK. The era of PPP (Private-Public Partnership)6 has begun also in university education (joint public and private partnership, notably in funding)7. As in many other sectors, if the public pulls back from direct provision of certain activities, it is fundamental that it will play a role as intelligent forward looking “regulator” of the system. The rules should be, in so far as possible, simple and should lay the background for a sound competition between the emerging business models. Higher education experiences significant changes, which will be shaped by associated regulatory drivers, with a view to ensuring/preserving the quality of the services provided. As has been correctly underlined: “The regulatory framework impacting e-learning can be viewed as a complex of attempts to balance the promotion of perceived benefits of the new technology with the protection of established forms, provisions, and institutional norms. Regulation is generally driven by public policy goals; in e-learning, as in other fields, these goals frequently collide. For example:” 6 See for instance http://ec.europa.eu/research/industrial_technologies/ppp-in-research_en.html. See Table B2.3., OECD (2013). 7 62 Source: Harley and Lawrence (2007). It must be underlined that the need for new efficient regulation meets with considerable difficulties. “Traditional” public sector university professors and government officials in University Ministries often resist the revolution from online higher education systems. This is not necessarily due to the desire to preserve positions and roles. Bayesian (a priori) probability approaches help explain that subjective probabilities may hinder an objective assessment/evaluation of the new models, their implications and possible developments. 5. Is e-learning a low cost/low quality proposition? Many observers/researchers tend to attribute to e-learning a “low cost, low quality” character. In particular, it is often argued that online teaching/learning models are intrinsically different and necessarily inferior compared to the traditional high quality systems. “Online institutions (…) are best suited to meet the needs of self-directed and adult learners. They do not address the value propositions that meet the needs of younger students or those without substantial educational preparation, and they do not meet any of the research-oriented value propositions of traditional universities” (Rubin, 2013). The corollary of this approach is that good traditional universities are best suited for research and developing new knowledge. In the perspective of an increased importance of online universities, the argument has been advanced that teaching and research should be separated. E-universities should focus on standardised courses aimed at those who want to enter the workforce with quality professional training. Face to face instruction would be instead best suited for students who want to enter 63 universities and research centres (Christensen and Eyring, 2011). The university model would thus be differentiated: relatively few “research” universities would coexist with a large number of “teaching” universities, which would increasingly adopt e-teaching systems. These arguments carry some weight, but they must be carefully assessed before endorsement. First of all, in the new university scenarios blended models may represent a “superior” approach taking into account effectiveness and cost efficiency: the cost structure of efficient e-teaching processes should be fully acknowledged. As to research, the potential of network building is very large in bringing together, in new forms and environments, researchers on a www basis. The current emphasis on promoting and improving research ranking on a university/department basis may well be challenged by an active interplay of researchers in an international/worldwide network. An interesting example in this respect is offered by the European Research Area (ERA) model. ERA represents a unified research area open to the world based on the European single market, in which researchers, scientific knowledge and technology circulate freely. Through ERA, the Union and its Member States should strengthen their scientific and technological bases, their competitiveness and their capacity to collectively address important research challenges8. 6. Conclusions To sum up, cost pressures in advanced economies and demographic factors in the emerging world, together with the quest for excellent research centres, concur in shaping new models (and business models) for universities and colleges. There is an evident need for a redefinition of the roles between the private and the public sector. While “compulsory” education at primary and secondary levels will in general continue to be offered as a public good, university education is increasingly subject to a different combination of fees and public support. Overall, government intervention will decline, but within a process characterised by a shift from direct funding of universities to tax relief, family allowances, grants and low finance cost for students, scholarships. The government sector and/or independent authorities will in any event have an enhanced role in quality preservation. The reduction of the cost of current face-to-face modes of tertiary education is inevitable. The issue becomes that of delivering optimal e-learning solutions by avoiding the dangers of massification. ICTechnology is a crucial enabling factor to shape innovative, effective and efficient responses to the new challenges and to emerging university models. Account must be taken that tertiary education is faced with new complex functions/missions to be performed. For instance, at EU level, the socalled European High Education AREA (EHEA) identifies the following main functions: (i) 8 http://ec.europa.eu/research/era/index_en.htm. 64 formation of human capital; (ii) requalification of existing human capital (permanent training); (iii) production of knowledge through scientific research; (iv) exchange of new knowledge and transfer of research results to the economic system; (v) contribution to the international exchange/accumulation of human capital; (vi) contribution to local development (Education, Audiovisual and Culture Executive Agency, The European Higher Education Area in 2012: Bologna Process Implementation Report). The task of this conference in Athens is to offer ideas and guidelines, looking back at the extraordinary initial models of high level training developed in ancient Greece. The reference to classical Greek civilisation is highly relevant also in the perspective of online college teaching. A well-known, often cited, early example of MOOCs (Massive Open Online Courses) in the US is the course on the Ancient Greek Hero by a senior Professor of Harvard University, Gregory Nagy (Director of the Center for Hellenic Studies). Professor Nagy has taught his course (which includes references to Plato’s Dialogues) at Harvard for over 35 years. In 2013, he decided to launch a pioneering e-learning initiative, Harvardx, through this MOOC platform. His lessons are offered freely to online students. Enrolment exceeded over 30.000 (www.edx.org). Nathan Heller (2013), in a recent paper in The New Yorker, makes another interesting reference to ancient Greek higher education, indeed to Socrates himself, in analysing online college education. Professor Fisher of the Harvard Law Schools runs in parallel his course on a traditional basis and online: “Each week, the law-school class has two Socratic sessions on campus. The online students, meanwhile, have “sections” on the Web, taught by the teaching assistants. Every other week, the whole group convenes, in person or remotely, for an evening session at the law school. Artists, writers, and other copyright holders visit and speak about their legal concerns. The teaching assistants are in the room, but also online with their Web students, who are watching the event through a Webcast. The teaching fellow is monitoring this discussion, participating in it, and then forwarding questions into the room… So in the room there are two screens: one screening questions from the Harvard Law School students, and the other featuring the questions that are curated by the teaching fellows”. As these examples demonstrate, new technologies can bring about a Schumpeterian process of “creative destruction” (Schumpeter, 1942) and revolutionise the existing university models, to create new diversified paradigms of higher education, which extend to society as a whole, as is argued in a companion paper also presented at this GUIDE conference by Gigante (2013). 65 References Arslanalp, S., Bornhorst, F. and Gupta, S. (2011), Investing in Growth, in Finance & Development. Vol. 48, No. 1, Washington, D.C.: IMF Balassone, F., Casadio, P. (a cura di) (2011), Le infrastrutture in Italia: dotazione, programmazione, realizzazione. Seminari e convegni Workshops and Conferences. No. 17, Banca d’Italia, aprile Capano, G. and Meloni, M. (a cura di) (2013) Il costo dell’ignoranza. L’università italiana e la sfida Europa 2020. AREL, Bologna: Il Mulino Christensen, C.M. and Eyring, H. (2011), The innovative university: Changing the DNA of higher education from the inside out. San Francisco: Jossey-Bass Gigante, G. (2013), Advanced Technologies Promise to Generate Opportunities to Future Distance Learning Models. Proceedings of the VI International Guide Conference 2013 on the “The Global Economic Crisis and its consequences on the national educational systems”, Athens, 3-4 October Harley, D. and Lawrence, S. (2007), The Regulation of E-learning New National and International Policy Perspectives. Summary report on the proceedings of a meeting. CHSE, University of California Heller, N. (2013), Laptop U. Has the future of college moved online? The New Yorker, May 20 Hulten, C.R., Dean, E.R. and Harper, M.J. (2001), New Developments in Productivity Analysis: Chapter: Total Factor Productivity: A Short Biography. National Bureau of Economic Research. University of Chicago Press, pp. 1–54 Maryska, M. and Doucek, P. (2013), Tertiary education and the crisis of public finance. Formamente, 1-2/2013, pp.43-65 Marshall, A. (1920), Principles of Economics (Revised Edition ed.). London: Macmillan; reprinted by Prometheus Books Masera, R. (2013), Criminalità, attività illecite nel sistema finanziario, paradisi fiscali e sviluppo economico. Rivista Trimestrale della Scuola di Perfezionamento per le Forze di Polizia. Periodico trimestrale di Dottrina, Legislazione e Giurisprudenza. No. 1-2, pp. 51-72 Montesquieu, Charles-Louis de Secondat, baron de La Brède et de Montesquieu (1748) De l’esprit des lois (Livre XI). Barillot&Fils, Genève Nagy, G. (2013), The Ancient Greek Hero Course, HarvardX. Available at: https://www.edx.org/course/harvard-university/cb22x/ancient-greek-hero/563 66 Organisation for Economic Co-operation and Development (OECD) (2013), Education at a Glance 2013: OECD Indicators. OECD Publishing. doi: 10.1787/eag-2013-en Rahman Ahmad, R., Farley, A. and Naidoo, M. (2013), Funding crisis in higher education institutions: rationale for change. Formamente 1-2/2013, pp. 13-40 Rubin, B. (2013), University Business Models and Online Practices: A Third Way. Online Journal of Distance Learning Administration, Volume XV, Number 1, March 2013. University of West Georgia, Distance Education Center Università degli Studi Guglielmo Marconi, Virtual C@mpus, http://www.marconiuniversity.org/ Uvalić-Trumbić, S. and Daniel, J. (2013), OER and MOOC in a Time of Economic Crisis. Proceedings of the VI International Guide Conference on the “The Global Economic Crisis and its consequences on the national educational systems”, Athens, 3-4 October 67 ICT-based higher education as a tool for economic crisis management Carlo Pelanda9 A crisis - though not all the possible crises - can be defined as an event based on a “cognitive gap”. An economic crisis is a situation exceeding a given (cognitive, communicative, operational, etc.) capacity, i.e. an imbalance between the needed and available knowledge and/or know-how that can be called “cognitive vulnerability”. For instance, in 2007 the international system of financial control was not able to separate a “few” impaired financial products from the good ones for the lack of know-how on how to do it (identification of structured bonds and derivatives containing low quality mortgage-backed securities). The contagion reached the whole global financial system, blocking its processes and igniting the 2008 global crisis. Greedy banks or very vulnerable governance of the financial system? Moralists prefer to blame the first, realists tend to focus on the latter. In general, any disaster happens because a cognitive vulnerability is at work: houses built in earthquake prone areas without knowing it; environmental catastrophes based on the lack of ecological-systemic knowledge; monetary policy failures, e.g. the deflationary reaction to the fall of the stock market in 1929 which generated a depression, etc. Many disasters are unavoidable? Yes, of course, but they are such because there is a cognitive vulnerability. Would it be possible in an ideal world to reduce the cognitive vulnerability to zero? Very unlikely, because the variety of the possible disaster agents is always bigger than the variety of the prevention countermeasures that a system can develop in its internal control devices. In other words, and more in general, the variety of possible stress factors is infinite while a system (and the variety of its internal controls) is finite. On the one hand, it looks pretty sad to identify an absolute limit to the possibility of reducing the vulnerability of a system, with the complication that this limit fits the Second Law of Thermodynamics (Entropy) which entails a bad destiny for all the things. On the other hand, much can be done in order to reduce (systemic, social, organizational, etc.) vulnerability by increasing knowledge and its diffusion. Let me apply here this “Negative-Entropy” approach. 9 Professor of Applied Economics & Head of the Ph.D. Program on Geopolitics and Geopolitical Economy at G. Marconi Un., Rome, Italy; Adj. Prof. of Global Studies & Co-Director of The Centre for the Study of Global Issues (GLOBIS) at the University of Georgia, Athens, USA; Member of the Academic and Policy Board of the Oxford Institute for Political Economy (OXONIA), Oxford, UK. See: www.carlopelanda.com 68 Preliminary research has found a differentiated impact of the 2008 – 2013 crisis on the economic actors, based on their access to crisis management instruments and/or information. For instance, many Italian companies have not been able to sell their bad credit and had to write the loss on the balance sheet, failing. Other companies in similar conditions found someone being able to securitize their bad credit, i.e. to sell it to a securitization fund by getting in exchange shares (or bonds) of the fund itself, and to free in this way their balance sheet without the need of using cash. They survived. The difference between the two sets of companies is based on the access to this very special, and other, corporate finance device. This is a case where the disaster for a company and its workers has been caused by the ignorance of the managers and/or their advisors and of the financial institutions in the territory. Similar situations have been observed both in America and in Europe: thousands of companies went bankrupt for the lack of financial, commercial, technical skills and not because the systemic situation was so bad. In relation to these observations we can hypothesize that the dissemination of the proper information and the diffusion of know-how would have been able to reduce that quantity of victims. The paradox is as follows: the market offered/offers solutions that few actors knew/know existed/exist. One the one hand this phenomenon seems to be more frequent in areas with a high density of small business and small companies without the size for putting on the payroll an appropriate skilled management or sound advisors (Southern Europe, small business in America). On the other, the small company & business sectors are relevant parts of the overall economic system. This hypothesis – where the impact of the crisis has been amplified by ignorance or lack of informational access and basic knowledge - leads to the search for more diffusion of both emergency management information and skills and general knowledge for the small companies and business. In other words, the informational asymmetry for the small economic entities is not reduced by market processes, i.e. by the normal advertising of resources activated from the supply side. Probably this happens because many emergency financial tools are part of the operations of big entities and because the normal actors and local banks which offer advice to the small entities are not used to extraordinary or sophisticated solutions, though the access to them has not impossible costs. In general, the lack of a general cognitive background in corporate finance and management tends to be a precursor of specific cognitive vulnerability in case of a crisis. This specific cognitive vulnerability transforms a sudden change in the market conditions into a crisis. 69 In non-war situations the responsibility of failure tends to be more on the side of the economic actor in trouble than on the side of the systemic situation. This truth is hard to communicate because the failed economic actors do not like to take responsibility for their failure and they tend to blame the system. The political actors follow this wave in order not to lose consensus and for this reason the analysis of the causes of a crisis tends to forget the cognitive vulnerability as the main factor (not necessarily of the problem, but certainly of the solution or the lack of it). But this phenomenon cannot be modified by rationality, i.e. by telling a business actor that he/she went south because of his/her ignorance. For that reason the “information” referring to the already existing solutions in the market has to be conveyed through instruments that are part of an education system, i.e. something which can be accepted with more consensus. But the main reason for exposing the economic actors to continuing education and special systems is that to run a business in the present and in the future requires more and more advanced skills, among which the capacity of handling more abstraction. The idea is simple: To use the already developing ICT-Based Education System for improving the know-how and the capacity of handling abstractions of a wide number of economic actors. With an addition: the same connectivity, in case of a crisis, should be used to disseminate information on the crisis management solutions. The new system, not far from what is already possible and acceptable by the users, should pursue the following objectives: (a) to provide economic actors with a special online Master, not necessarily based on previous education levels, organized through modules offered in reference to the capacity of the user, after a test; (b) the special Master, that can be called “Professional Master”, should imply a continuing update and a periodical testing of the users; (c) the same system offering a variety of “Professional Masters” should be organized also for disseminating (pre-competitive) information about crisis management resources. On the demand side I do not see many problems as long as the cost for accessing the online Professional Master is kept low and the perceived quality of the cognitive offer remains high. I see more problems on the supply side, in particular the capacity of the sources of know-how for packaging a good product fitting the cognitive needs of millions of economic actors, billions in the future. But only a pre-feasibility study on how to reorganize the ICT-Based Higher Education for the new mission, at a global level, will be 70 able to allow an assessment of this problem and the identification of the possible solutions. Let me conclude by recommending that some audacious university should pave the future way, and play a pivotal role, by activating an innovative Professional Master in which academic quality and effective know-how are combined. It will be a revolution. It has been a honor for me to be part of its ignition phase, here in the “cognitive friendly” Athens. 71 Global crisis and higher education worldwide: a synthetic review Lisa Reggiani10 At no time in history has it been more important to invest in Higher Education as a major force in building an inclusive and diverse knowledge society and to advance research, innovation and creativity.(UNESCO World Conference on Higher Education, July 2009) Global crisis and education: widespread effects and some operational proposals The outstanding progresses made in the field of education in the last few decades in all the countries, both developed and developing ones, are seriously threatened by global economic crisis, which has burst in 2008 and is still on going. To this day, the most palpable widespread effect - by now stable -, which can be noticed in the majority of the countries, is represented by families and governments decreasing power of investing in education. Moreover, a survey conducted in forty-three countries between 2008 and 2009 – which means right after the outbreak of the crisis – “on the impact of the Global Economic Crisis on education”, hinged on “education funding, infrastructure, human resources and official development assistance” (EI, 2009), shows that: - the most serious effects of the largest proportions can be seen in those countries that mainly depend on international aids; - also the countries that have experienced an extremely fast economic development in the last decade have suffered from the crisis, because their development immediately and severely sustained the effects of the system financial collapse; - on the contrary, the most prosperous countries, whose economic system is built on more solid foundations, not only better resist to the impact of the crisis, but they also succeed in keeping targeted and wide-ranging education policies and in achieving the greatest benefit throughout large-scale initiatives aimed at boasting the sector. Nevertheless, also their education and training systems suffer from the negative effects of the crisis, especially from the general decrease of the tax revenues and from the corresponding increase of the welfare spending. 10 National Research Council, Rome, Italy 72 In 2010 UNESCO’s Education for All. Global monitoring report, highlighting how much the current crisis emphasizes its global nature and the mutual interdependence between the economies of different countries, worriedly states that the achievement of 2015 education goals is more and more remote, under the weight of a widespread poverty, economic stagnation and the severe budgets shrinkage adopted by governments, called to face the growing needs of the welfare. In the poorest countries and more indigent classes the education level is in danger and the school desertion rate grows at a hectic pace: among the main causes, family poverty, decline in state support and lack of good schools have to be underlined. Many international studies agree that letting education and learning decline in time of crisis, especially in the developing countries, could jeopardize in an irreversible way a country’s ability to be competitive again or to become so when the economic recovery starts in an In the past, indeed, the countries that reacted more actively to the crisis, with sharp programs of development and enhancement of the skills focused on the unemployed and young people, are those which quickly gained the greatest benefits from the following recovery. Moreover, in previous crises it became evident worldwide - without any important differences between the several countries - that the better educated workers can better react to crisis repercussions for what concerns both the employment rate and the annual income, “because they are generally more able to adapt to the changing demands of the labour market and to the use of new technologies, and they are more able to use information to find jobs or other source of income during the recovery”. On the contrary, less educated workers turned out to be weaker, because their skills are unsuitable, in addition to the fact that their reconversion and professional requalification is really very hard to put into practice (Barrera et al., 2009). In order to optimize the commitment in the field of education during recession, which always means a lack of resources, a close cooperation is needed between all the moving forces, both at national and international level – especially between developing and donor countries – aimed at coordinating and combining efforts and investments, defining a rigorous scale of priorities. Therefore, the attention to the effectiveness and the efficiency of actions and investments becomes a priority. The crisis could even represent an opportunity in order to improve education and training systems performance, reducing the dispersion and cutting the waste of resources, increasing the effectiveness and efficiency of aid, by making all the involved institutions feel responsible, as schools, political and administrative organizations. In the past, some social policies already proved to be exceptionally effective when put to the test, on both the demand side and the supply side. 73 Among the first, conditional cash transfer programs (CCT), scholarships and academic insertion programs have to be pointed out. The second ones, aimed at protecting and increasing the quality of education and schooling as much as possible, include non-repayable grants directed to schools and interventions aimed at assuring the teachers not only the ordinary payment of their wages, but also considerable incentives so that they actively devote themselves to teaching . Therefore, while the recession goes on, it seems essential to keep investing in human resources development, just considering the crisis as a chance to carry out some key reforms, as: - improving education sector mid- and long-term performance; - improving teacher performance and teaching/learning quality; - increasing systems efficiency and effectiveness; - promoting and supporting the updating, enhancement and improvement of the labour force skills; - giving a constant support to policy makers, so that their action can be based on quality data and information, always up-to-date, reliable and deriving from tangible reality (Barrera et al., 2009). Global crisis and higher education: an overview In the last twenty years HE has experienced a fast and unbroken expansion, playing a crucial role in globalization, at the same time acting both as a cause and an effect: sure enough it has remarkably contributed to the integration in the global picture of developing and emerging countries. The economic crisis, therefore, befell on a sector that was experiencing a steady growth for a long time prior and was going through an advanced stage of strengthening at international level. In such a way it: - cast doubt on working and career prospects of graduated people, which were more favourable and steady compared to other social clusters with a lower education level; - sensibly reduced the available resources intended for the HE, since both governments and private funds had been drastically cut down, as well as the wealth of the families that, due to a general decrease of their incomes and due to unemployment, less invest in education and training; - caused the impoverishment of many universities, which lost their investments due to the bank collapse, often riskily running into debts; 74 - jeopardized and, sometimes, even compromised the means of helping the students (loans, scholarships, grants) due to providers bankrupt; - caused significant cuts to international aid, especially made by bilateral and multilateral agencies, together with a clampdown on programs and personnel recruitment. Furthermore, in the most severely affected countries, radical wage cuts, programs closing and merging were witnessed, till the entire restoration of the HE system. From a brief evaluation of the researches done specifically on the impact of the crisis on HE, besides some persistent criticalities, everywhere concrete indications showing the dynamism and the vitality of the sector emerge. Two reports of the 2009 - both written under the aegis of the UNESCO - are enlightening. The Quick Survey on education underlines how the crisis has favoured the birth of new models of university financial autonomy, based on a marked diversification (cost sharing, cost recovery, tuition fees, loans for students, fund raising, etc.), able to make university less dependent on government budgets. In Varghese’s opinion (2009) its fast growth in the wider context of globalization just made the HE desert the traditional government monopoly, becoming “a market-determined process” in an irreversible way. Indeed, a widespread awareness still persists and even strengthens theconvictions of all institutions, civilized society, families and individuals - that HE and research represent a keybulwark against the crisis, giving their crucial contribution to the growth and to the economic competitiveness. In this way “higher education is now seen as part of the solution and is being included as an element in recovery plans and stimulus packages” (Varghese, 2010). Nevertheless, the global crisis didn’t alterthe main current changes and trends, but only accelerated them. In the global market, the increase of employment opportunities for the tertiary educated and the general demand for highly skilled labour forces caused the HE standardization, characterized by private sector success and transnational scale achievement, both expressed by four different elements: e-learning, institutional mobility, studentmobility and teacher mobility. Today in university, most of all, who produces skills that are useful in the global labour market is generally recognised and, for this reason, almost everywhere, a reorientation of HE systems is ongoing, aimed at adapting them to the market’s new requirements, focusing now on more usable branches of learning, such as engineering, ICTs and English. In this way, especially in an international scenario of long lasting crisis, the competition between education providers, both public and private, both national and international, has become violent. 75 The public sector stepping back is understandable, not only because of the massive slashing of governments funds, but also because it is reluctant to focus on industry and economy needs. So, financing is increasingly guided by demand. This trend in practice means that, on the one hand, students’ freedom to choose study programs is growing and, on the other hand, the role played by the private and industrial sector in financing is becoming more and more crucial. Therefore, the private sector rise and the growing role played by transnational HE must be considered critical and deeply interlaced phenomena, which, on the one hand, are intensified by the ongoing crisis, but, on the other hand, greatly suffer the consequences of it. So the urgent need is felt for vigorous action on HE taken by the State, that has to plan and regulate the sector no longer as a simple financer - prevalent or exclusive - or as a controller, but as a facilitator or supervisor. Just so, on many sides the need for the governments to establish roles and set up a regulatory framework at a national, local, and international level is felt, in order to guarantee a suitable reshaping of the whole sector during the standardization process, as well as a harmonious development of private and transnational segments, HE quality and fairness, by expanding the access from a structural point of view and by preventing the risk of an exacerbation of imbalances and inequalities. As a consequence, just in conjunction with the crisis, the State, as a financer, should concentrate its limited resources on the support of the most underprivileged groups and on definite critical areas, making greater efforts to regulate the whole sector, without dangerously leaving it at the mercy of market law. Public responsibility has indeed increased since HE became the greatest driver of growth and innovation in the knowledge economy. Many studies on the subject all agree in stating that considerable investments in human resources, which especially means in education and HE, still produce remarkable benefits both at individual and social level, even during a great recession time. On a personal basis, they assure higher profits and better professional prospects for life. From both an individual and a social point of view, on a whole, among those who received a better education, a higher welfare can be noticed, as well as greater savings and consumption, together with a better health, and lower expenses for the sanitary assistance. At last, at a social level, a long-term connection between HE and social and economic development can be found, with a significant rise of competition. 76 Symmetrically, university dropout costs turned out to be fairly high, both on a personal and family base and on a society as a whole base. Main trends Standardization, privatization and the problem of financial support Generally, despite the current crisis, the demand for HE is going to further increase: the enrolments at university keep on rising everywhere indeed, both in Europe and in Asia, because the students and their families consider university education a safe investment in difficult times. So, an outstanding increase of HE is expected, especially in Asian and Pacific regions, for several reasons: the ceaseless demographic pressure and a continuous development of secondary education; better job opportunities and a higher income for graduates. But the expansion of the tertiary education will unavoidably mean higher costs. And, because of the decreased availability of state resources, first of all this will imply a further rise of university taxes. Already remarkably increased in Asia, these taxes are spreading and quickly establishing themselves in all of Europe, also in public universities. At the same time, the private sector will gain importance in HE services supply. Therefore, the impending danger is represented by an extreme dependence on the market, which could produce and/or worsen problems of costs, quality and equity, all exacerbated by government resources slenderness. So, there are two core issues in the international discussion about HE: how should it be financed? Which role should the State and private sector play? Based on the experience made during the previous financial crisis in Asia (1997), some essential advices stressing the main cruxes of the matter have been formulated: financing models sustainability; diversification of income flows and, therefore, of financing sources; a suitable allocation of costs; the support (subsidies, loans, etc.) to poor and more vulnerable students; the strategies – national, regional, interregional – aimed at attract international students; a tighter connection between academy and business. In general terms, the rise of tuition fees for the most appealing courses - the most demanded by the market - critically penalize all those disciplinary sectors that could be useful from a cultural and social point of view (ex. liberal arts, anthropology), but that are totally outside the market logic and the industry interests. Also here, therefore, the government is called to take part in order to heal the greatest disciplinary imbalances. 77 Universities, for their part, have to adopt a new way of financing, based on an adequate and reliable public financing and on a strong diversification of the income structure, in order to mitigate the risks of sudden unilateral changes. In the logic of financing sources diversification, the above mentioned options have become vital; therefore, what grows is the importance of private financing (especially fund raising) and of the services that represent valid complementary sources of financing, that is to say lifelong learning (LLL) and vocational education and training (VET), both pillars of the future and contemporary knowledge society. In the modern pervading learning dimension, indeed, HE tends, on the one hand, to pass uninterruptedly to LLL, creating and strengthening a long-lasting relationship with students, and, on the other hand, to merge with VET, becoming an economic growth main instrument and establishing a privileged relationship with the world of production. In order to protect the weak segments, the introduction and/or the increase of tuition fees have to become part and parcel of the general restoration of the system, ensuring the support to students through a full range of solutions (loans, grants and scholarships), shaped according to the type of study and social backgrounds. In all the countries, concerning the students’ loans, the toughest problems are those related to cost recovery. Australian model represents a good practice; on the contrary, the “graduate tax” proposal – a lifelong surtax on graduates’ income – is a great matter of discussion, because the “repayment black hole” risks causing emigration and brain drain. In order to be successful, new kinds, methods and organizational financial structures anyway need universities to benefit from a greater governance and decision-making autonomy, which let them manage fixed costs, still high, without being too strict, and remodulate funds allocation in a flexible and evolutionary way, together with the essential budget arrangements. In fact, in front of the significant reduction of the state funds intended for universities and in front of the traditional financing deficiency, some global trends can be noticed: the increasing diversification of financing sources, together with research and development activities aimed at generating earnings (counselling, patenting, entrepreneurial and commercial initiatives); the focus on transparency and efficiency; the performance orientation; more accountability, hiving off and autonomy needs; the entrepreneurship enhancement and the attention to the market. Consequently, it is now clear why, among the main strategies adopted by HE institutions, we can found, as already seen, the introduction of university taxes, a greater commercialization of university services, policies deregulation, the search for alternative financing sources. The most reliable new methods of financing all use more transparent financing models, product-oriented 78 processes and methods, based on performance indicators and on market led mechanisms. Concerning financing tools, in the developed countries many reforms are in progress, and, besides the traditional fees payment system, new ways based on performances are becoming popular. In the developing countries the reforming process seems to be more turbulent, chaotic and traumatic, going with a persistent worry for the quality of teaching and research. In the first, therefore, either hybrid systems - where funds come at the same time from public and private sector (UK) - are gaining ground, or systems consisting of many different components, due to government-university agreement grants, together with university taxes; they are partially based on performances and partially deriving from competition (Australia). In the second, instead, governments keep on acting as the main financing source, if not the only one, which is something that causes big troubles, especially in Africa: for example a great number of enrolments, the lack of funds and the poor quality of education. Some extreme trends are spreading, as an exaggerate politicization of the policies on HE (as in Malaysia) and an increasing privatization of education. In Asia, especially Eastern Asia, the number of students is rising at a hectic pace. In the Arab countries great deficits are reported: lack of researching expertise, heavy genre discriminations and an awful use of resources. In South Africa the drastic state funds cut corresponds to a large scale introduction of university taxation (Ahmad et al., 2012). Ultimately, market-friendly and customer-provider models, nowadays rising, represent key challenges for the typical core features of traditional HE, which has a mainly public origin: academic freedom and accountability, quality and access, certainty of funding streams and sustainability (UCU, 2011). In this framework, the State has to play the crucial role of guarantor, trying to balance the two HE prevalent trends, standardization and privatization, paying a great attention to quality and to its social facet, as public responsibility and equity. Above all, broadly speaking, territorial, socio-economic and disciplinary equity - the most penalized issue in the market - should be essential in public policies: governments, indeed, have to guarantee the access to HE to underprivileged students from a socio-economic or territorial point of view, helping study fields that are not supported by the market and monitoring the quality and the efficiency of all HE institutions, both public and private (Varghese, 2009). 79 Transnational mobility Concerning the impact of the crisis on transnational mobility, students’ international mobility keeps on rising, a constant trend since the beginning of the millennium: USA and Western Europe (UK, Germany, France e Holland) are still the favourite destinations, now together with Japan for the Asian area. China, the “giant”, still remaining the main sender of international students, today successfully favours the return mobility and, thanks to Chinese and medicine, increasingly attracts foreign students, setting itself up as a regional and global education hub. Also Korea, thanks to its strategy aimed at internationalizing teachers at home, is successfully increasing return mobility. Nevertheless, student mobility flows are still quite unbalanced, from Asia to Europe and, more generally, from the South to the North of the world: once again the crisis didn’t changed this trend, but only strengthened it. Students’ mobility worldwide gives rise to a real competition aimed at attracting the best students, becoming part of that “global war for talent” that represents a fundamental constituent of globalization. Moreover, the long since ongoing “battle for brains” has helped the large-scale adoption of rules for visa concession and, more generally, of immigration policies that make the skilled workers admission easy. Student mobility also represents an excellent way of raising HE quality. In addition to students’ physical mobility, some competing kinds of transnational mobility are increasing and their programs (with distance education) and institutions (thanks to the establishment of foreign campuses branches)11 successfully cross the national borders. The English-speaking countries of Asia and Pacific (Australia, Malaysia, Singapore and Hong Kong) set themselves up as regional hubs for HE. Moreover, in India new universities are opening at a hectic pace, in order to keep young people within the country. To the increase of students’ transnational mobility corresponds a predictable rise of scholarships and government grants demand. Symmetrically, university dependence on international students rises, both in order to meet the need of an increasing internationalization and due to economic reasons, so to say, due to fee payments. In order to ensure a well balanced transnational mobility in the long term, some policies seems essential; on the one hand, policies meant to promote it by favouring visa 11 In Asian countries, for example, since many years ago several USA and UK branch campuses have been establishing 80 concession and, on the other hand, the ones conceived to avoid the brain drain, guaranteeing the sustainability of the aids destined to the students with a most disadvantaged backgrounds (Varghese, 2009) (Asia-Europe Foundation, 2010). HE worldwide: lessons learnt and experimental solutions USA, the acknowledged leading country As many other countries, due to the crisis, USA experienced an impressive fiscal contraction, which led to a dramatic and long lasting decrease of public budgets, both at a single states level and at a federal level. As a result, the funds devoted to HE have been radically cut down. HE has been subjected to heavy cuts and still is, because universities anyway have the chance of recovering funds, thanks to the introduction and the increase of their services fees, which is an option that would be impossible for other public intervention areas. Currently, since state incomes are experiencing a slight increase, the prospects seems improved, even if only a little; however, it is going to take many years for the state financial availability to reach pre-recession levels. The future HE horizon will always bear the marks of current transformations, in an irreversible way, permanently taking a totally different shape compared to the past. Most likely, state allocations will not rise in the short and medium term. Sure enough, the harsh competition for the meagre available resources, far-back already in progress, will not fail, because social state most pressing needs are going to last for a long time, caused by the crisis going on: on the one hand, there is an increasing sanitary and pension expense that will not be financed anymore; on the other hand, we found the objective difficulty to further rise taxes, which have been incessantly growing since 2008. For this reason, the typical HE financing model seems unsustainable (Eckl & Pattison, 2010). From USA comes a loud call to “combat the ‘Culture of can’t’”, addressed to all the people who hold key positions in education and HE world, as principals, managers, reformers and policy makers. Inaction, indeed, is often justified by “statutory, regulatory and contractual barriers”, which would not allow really incisive reforms. In fact, the real enemy is a mindset that hinders the change; on the contrary, the education leadership power is remarkable and could be effectively enhanced by two different means: adopting a successful legal strategy, thanks to a steady collaboration with lawyers, and establishing a tight cooperation and partnership with wide sectors of the most active and dynamic 81 part of the civilized society: national networks, local business communities, philanthropic organizations, etc. (Hess & Downs, 2013). Asian and Pacific countries, the emergent leaders While local contexts are very different, in Asian and Pacific countries the impact of the global economic crisis on HE has generally been much less heavy compared to other countries. The reasons of their greater resistance are manifold. First, lessons learnt during the Asian financial crisis of the late 90s have been successfully exploited. In fact, the past Asian crisis favoured radical reforms within national HE systems, so that as from 2000 their structures and organizations have been gradually adapted to the globalization process, based on: - the reduction of State role in HE and the increasing resource diversification; - a market-friendly approach and a considerable stress on private sector’s growing importance. Therefore, these policies made HE systems less dependent on government budgets, emphasizing their autonomy. Second, since 2008, among the three options for financing HE public systems in time of crisis – reducing public funds, raising them, keeping them unchanged – Asian and Pacific countries for the most part have chosen to increase government funding through stimulus packages, in order to powerfully enhance education, HE, research and innovation; or, more rarely, they have chosen to maintain their previous levels of funding. In fact, it is thought that only in this way the most inauspicious consequences of the economic crisis can be avoided. “Thus… higher education is now seen as part of the solution and is being included as an element in recovery plans and stimulus packages” (Varghese, 2010). The amount of the fiscal stimulus packages for 2009 is (in US dollars): Australia 26 billion, China 795 billion, Indonesia 6.1 billion, Japan 125 billion, Malaysia 1.9 billion, New Zealand 290 million, Philippines 6.5 billion, Singapore 13.7 billion, Thailand 3.3 billion, Vietnam 1 billion (UNESCO Bangkok, 2009; 2012). Thereby, it was chosen to focus resolutely on investments in HE, as common strategy to effectively combat the crisis, recognizing that HE is integral to economic competitiveness. In 2009, in order to promote cooperation on tertiary education policy issues among eight countries that widely share “trends and discontinuities, commonalities and diversity, challenges and 82 opportunities, successes and failures, as well as ongoing undertakings and experiments in various systems of education”, the Educational Research Institutes Network in the Asia-Pacific (ERI-Net) was established by UNESCO in China, Hong Kong, Japan, Korea, Malaysia, New Zealand, Philippines and Thailand (UNESCO - Bangkok, 2012). The first research studies on the impact of global crisis on higher education of the region carried out by ERI-Net confirm, both generally and in detail, the trends outlined above. In China government financing has been and still is the most funding for HE, because this is considered a key priority for the country. Here, the crisis at the same time has represented a challenge and an opportunity for HE system: thanks to its pressures national education landscape started to be modernized through a medium to long term reform program and a development plan 2010-2020. Public funding for HE will continue to grow, but it will be tried to give room to private sector, encouraging private donations. While Hong Kong and Malaysia present similar features, since within them repercussions of the world recession on HE have been weak, Japan shows a characteristic dichotomy: the impact of the international crisis is very severe on national economy, nevertheless HE seems to suffer very little from it in the three essential areas (funding, enrolment and graduate employment). The Korean HE policy is certainly the most paradigmatic in the whole region: in fact, the beginning of the crisis immediately gave rise to an incisive government action to support HE, due to the rise of scholarships and student loans, the massive introduction of job creation programs, and a large scale fee reduction to meet lower household resources. In the face of a future oversupply of HE places, the Korean government continues to work on several front lines: a further increase in public intervention, an effective organizational restructuring of universities (mergers), quality improvement and access enlargement to marginalized people. New Zealand has been characterized by high public funding to universities and polytechnics until 2008. The crisis has rapidly made HE more selective and expensive: as from 2010, the focus of government financing has been concentrated not only on enrolments, but also on results; greater selectivity in funding student support services has been introduced and enrolments of foreign students have been actively promoted. In the Philippines the recent exaggerated growth of private component – that lives for the most part on university fees – is observed. A considerable drop of public funding, mainly addressed to public HE institutions, has been noted since 2010. The Philippines still count substantially on remittances; however, in order to produce high skilled workers, it is urgent to upgrade national higher education offerings to international standards and to enable graduates to compete in the 83 global labour market. To that end, there’s the need to adequately finance HE, substantially increasing public funding. Finally, among the varied range of HE institutions in Thailand, the private sector clearly prevails. In 2010 funding for HE significantly decreased: once again, the crisis has highlighted the necessity of an overall structural reform of tertiary education, which considers both education quality and administration efficiency issues. Europe 2020 and the EHEA: the difficult way of European Union The crisis has hit the European Union hard, right after the most audacious enlargement in its history, condemning it to a decline which, up to the present, would seem unstoppable. For a long time, within EU documents the key role which HE can play in the European redemption has been stressed and the need to intervene in education and training – and in HE in particular – redesigning and renewing them, and making a significant long-term financial commitment to them, has been repeatedly underscored; in this respect, EUROPE 2020 - A strategy for smart, sustainable and inclusive growth (2010), an agenda aimed at achieving in the Old Continent “a smart, sustainable and inclusive [social market] economy delivering high levels of employment, productivity and social cohesion”, is exemplary. In order to provide a smart growth, i.e. “strengthening knowledge and innovation as drivers of […] future growth” within the wider global economy, it recommends to act promptly on education and training, through measures coordinated at the European level. At the basis there is full awareness of the crisis severity and the bitter realization that “a quarter of all pupils have poor reading competences, one in seven young people leave education and training too early. Around 50% reach medium qualifications level but this often fails to match labour market needs. Less than one person in three aged 25-34 has a university degree compared to 40% in the US and over 50% in Japan. According to the Shanghai index, only two European universities are in the world’s top 20.” More in detail, within the “Flagship Initiative: Innovation Union” the critical importance of the connection among education and training, research and entrepreneurial world is underlined, together with a commitment, stated by the European Commission, “to promote knowledge partnerships and strengthen links between education, business, research and innovation”. Moreover, within the “Flagship initiative: Youth on the move”, intended “to enhance the performance and international attractiveness of Europe’s higher education institutions and raise the overall quality of all levels of education and training in the EU”, Europe 2020 reaffirms the urgency: 84 - to promote the European dimension of HE and its internationalization; - to modernize the entire sector; - at last, to support and bolster the recognition and validation of non- formal and informal learning, youth employment and business initiatives. At national level, the member States are requested to ensure adequate investments in education and training, to enhance their quality and the relationship between education, training and the labour market, and to foster the entrance of young people into the world of work. Although the current crisis has frustrated all the efforts and progresses made since the middle of ‘90s until 2007, cancelling them completely de facto, the Europe 2020 Strategy represents the last stage of a long path, started in 1998, aimed at strengthening, qualitatively improving, and homogenizing the varied universe of EU education and training in a European perspective. The Recommendation on European cooperation in quality assurance in higher education(1998), targeted “to enable higher education institutions to implement their plans for improving quality and for integrating graduates into the labour market more effectively”, was the starting point, preliminary to the Bologna Declaration, made in the following year. The Bologna Declaration set off the Bologna Process, “designed to introduce a system of academic degrees that are easily recognisable and comparable, promote the mobility of students, teachers and researchers, ensure high quality teaching and incorporate the European dimension into higher education”, and thus founded the European Higher Education Area (EHEA). In line with the Lisbon Strategy, aimed at making the European Union “the most competitive and dynamic knowledge-based economy in the world”, at the beginning of 2003 a Communication from the Commission recommended to adequately invest in education and training, “an imperative for Europe”, where States have to ensure sufficient resources for the whole sector, substantially increasing funds and managing them in the most effective way. In the same year another Communication from the Commission is focused on the heterogeneity of the European university landscape and on the impelling urgency that it acquires a steady and unitary character, coping with the new challenges: the growing demand for higher education and training; the internationalization of knowledge, i.e. of education, research and innovation; a closer and more proactive cooperation between academy and industry; the multiplication of places of knowledge production; the two opposing and complementary current tendencies in scientific knowledge, i.e. diversification and specialization on one side and disciplinary hybridization, convergence and contamination on the other; the rise of new expectations in a knowledgeeconomy and -society. 85 In the wake of this document, the Communication from the Commission of 20 April 2005 stated again the following needs: - to substantially raise the quality and the attractiveness of European universities, overcoming the fragmentation of the academic system, its isolation from business and then the gap which separates it from the labour market; - to guarantee to European universities autonomy in preparing programs, and in administration and resource management, in order to carry out a real governance reform, essential to their modernization beyond the excessive national regulations; - to provide the sector with sufficient long-term funds. Therefore the development line of the European policies seems unitary. Also in the Old Continent the crisis has only made more pressing the reform of HE and, more generally, of the education and training universe, greatly heavy with rigidities and divisions inherited from the past. OECD voice in the middle of the crisis The outbreak of the crisis immediately produced, between 2008 and 2009, a dramatic increase of unemployment rates within the OECD countries. Nevertheless, in the OECD studies – relative to the previous years and published in 2009 – it was already pointed out that among persons with tertiary education the employment rates held high and their earnings generally remained much stronger, compared to people with lower levels of education. In fact, between 2008 and 2009, in just one year, in most OECD countries among individuals with a poor educational background the risk of becoming unemployed – already high – rose on average more than 2 percentage points, from 2.8% to 5%. On the contrary, in 2009 across the OECD countries the average employment rate among the 2564 years-old graduates (83%) was higher by 27.6 percentage points compared to people without an upper secondary education (56%) and by 9.5 compared to individuals with an upper secondary or post-secondary education (74.2%). Moreover, during the crisis the earnings advantage for tertiary educated people has steadily remained high. Within 14 OECD countries with comparable data their average earnings had been much higher compared to average earnings of persons with an upper secondary or post-secondary education: in 2008 by 56% and in 2009 by 57%. Conversely, the average earnings for people without an upper secondary education in 2008 and in 2009 had been constantly lower by 23%. 86 The OECD more recent (2012) data confirm these trends: the crisis even seems to have aggravated the gap. That is to say the impact of the crisis on individuals’ living standards clearly depends on their educational levels. Thus HE seems to ensure a definite competitive advantage, to mostly provide a more stable employment and a higher income, also and above all in the long-lasting economic uncertainty and financial instability. Evidently, for persons with higher educational levels – especially tertiary education – it is much easier to match their skills and competencies with the demands of an increasingly liquid labour market: they are more protected compared to other weaker groups. Simultaneously, in the last decade an extraordinary expansion of higher education can be noted, especially in the rapidly-developing G20 countries. The “global talent pool” has been radically changing, with a crucial shift in the distribution of shares of young graduates: compared to the past decades – dominated by the United States and developed countries – in 2010 China was the first with 18% of 25-34 years-olds with a tertiary degree; in the second place there were the USA with 14%, in the third place the Russian Federation and India each with 11%, and Japan followed with 7%. Therefore, the share of graduates from Europe, USA and Japan has fallen consistently and the fastest-growing countries have made the greatest gains. Based on the most recent estimates, the number of HE/tertiary graduates will continue to grow until 2020 across most OECD and G20 nations and the rapidly-developing countries will continue to increase their shares. Besides, the role of these countries “will continue to expand over the next two decades” (World Bank, 2013). In fact, according to OECD, “China and India will account for 40% of all young people with a tertiary education in G20 and OECD countries by the year 2020, while the United States and European Union countries will account for just over a quarter” (OECD, 2012a). The present and future growth of the “global talent pool” is motivated not only by the main HE incentives for individuals and families mentioned above, i.e. the higher employment rates and the larger earnings premiums; but also by the global knowledge economy, constantly expanding to the detriment of traditional national economies built on mass production. In fact, the global labour market, as dominated by the knowledge economy, probably will continue to absorb the increased supply of higher educated workers, due to the strong and stable demand for human resources highly skilled and educated in science and technology fields. This trend has been continuously increasing for the last decades and it can be reasonably expected to increase also in the future (OECD, 2012a; 2012b). 87 From e-learning to MOOCs: the technological answer to the crisis The e-learning and, more generally, the massive use of ICT in education and in knowledge spreading, on the one hand represent an extraordinary opportunity to guarantee to universities a real internationalization and transnational mobility; on the other hand, by allowing great savings, they also allow a real democratization of culture and education. European Union, for example, in order to overcome the sector weaknesses, actively took part in elearning and ICT with E-learning 2004-2006 program, “for the effective integration of information and communication technologies (ICT) in education and training systems in Europe”. All the more, during a crisis, e-learning and ICT represent a versatile and effective solution to deal with the increasing deficiencies and structural difficulties, first of all financial ones. Starting from the Eighties, the development guiding principle goes from virtual to networked university to open one: “for all, and for the whole life, without discriminations, without walls, integrated, technologically advanced, cooperating with several different society economic actors, public and private, as a consortium and in network” (Baldazzi, 2009). Distance education universities represent the first stage of this extremely rapid transformation: open universities able to offer HE, to train professional skills, to produce knowledge and to spread digital culture in an aware perspective of international cooperation. Then, thanks to Web 2.0, the wiki-ized university was born, “half encyclopaedia and half cognitive platform”, an utopia at hand, open to all those people who want to learn thanks to an informal learning without credits (Staley, 2009) Last link in the evolutionary chain, in the open educational resources perspective, today seems to be represented by MOOCs (Massive Open Online Courses), online courses of mass higher education, free of charge and open to everybody. The current economic crisis predictably decreed its success, first in USA and then in Europe. Popular since 2011, they want to introduce a new teaching/learning model and, at the same time, a revolutionary economic paradigm, rapidly rising in the world - alternative if compared to the traditional one, residential and academic - able to exploit the internet resources, its universal and equalitarian vocation, its open and flexible nature. Their diffusion seems to be irresistible; indeed, they are adopted by universities of excellence all over the world: in USA, by Khan Academy of Salman Khan in Coursera, connected to Stanford University, by Udacity, and by edX, created by Massachusetts Institute of Technology and Harvard University; talking about Europe, in 2013 a 88 Roman university, La Sapienza, joined Coursera12 network and a German start-up, Iversity, is importing the model into community countries, by means of a competition that also has Siena University among its protagonist competitors,. European Commission, as far as it is concerned, supports the first pan-European MOOCs initiative, OpenupEd13, which the EADTU (European Association of Distance Teaching Universities) launched in 2013, together with 11 partners, mostly open universities: it offers a wide range of MOOC, covering many subjects, in 12 languages. This “silent revolution in HE”, exactly because connects many universities – often top universities – to a very large demand by learners all around the world, builds a bridge from informal learning to formal education systems14. MOOCs allow the access to free online courses and prefigure a further decisive development: the access to complete and free online curricula, that could allow to get a degree by recognised institutions15. Most likely, the certification will keep on being with fee, but the way of getting it could soon become totally free (Mazoue, 2013). The MOOC model, for its no-limits scalability, tries to combine the low cost with an extremely wide access opening. Nonetheless, there is not only light. Sure enough, despite recent progresses, teaching/learning quality still represents the real crux of the model. And this seems to have an inextricable connection to other severe criticalities, still unsolved. In the first place, there is the extremely high percentage of dispersion, so, against a great number of enrolled students, about the 97% permanently leave the courses16; moreover, learners have no obligations and no fixed middle steps are scheduled, which is something that obviously raises quite important doubts on the assessment and consequently on the possible title certification. In the second place, poor relationships also count, and not only the lack of communication and dialogue, so to say the “Socratic method” between teachers and learners, but also the lack of a cultural exchange, as well as collaboration and sharing among the students. And some more, the univocity of teaching relationship, which exacerbates the limits of the traditional frontal lesson, 12 http://www.lastampa.it/2013/02/26/cultura/scuola/la-sapienza-corsi-online-per-diffondere-nel-mondo-leeccellenze-dell-universita-italiana-kVDhCxbXslATJxBzbdkxxK/pagina.html 13 http://www.openuped.eu/ 14 http://www.openuped.eu/ 15 In spite of several criticisms and some public dissent, for a few months the California State has been moving in this direction; it is carrying out a reform in order to extend to MOOCs the same credit recognition granted for courses with fees. 16 http://www.repubblica.it/scuola/2013/04/22/news/universit_online_usa_contestate-57269429/?ref=search 89 often making the teacher a sort of star of the web, in practice jeopardizes the effectiveness and the innovation approach of the courses: the educational contents – mostly videos – are one-way supplied, by one single teacher to thousand or even million students. In such a way, learners and virtual learning communities vanish from sight: what is totally missing is the web social dimension, the involvement and the active participation of the learners to the learning process and to contents creation, together with interaction, adaptivity, personalization and individualization of educational paths (Jacobs, 2013). In other words, socio-constructivism main achievements are totally missing, together with 2.0 didactics, that defines the e-learning of our time. In prospect, MOOCs, once the initial enthusiasm has faded, could carve out a relevant, long lasting niche and an important role in the knowledge democratization perspective, more than in the field of HE and e-learning in the strict sense of the word, within the scientific and cultural diffusion and outreach. Probably, giving up extremisms and the easy euphoria towards technological innovations, at a global level, a mixed solution will prevail, a solution that should integrate HE traditional model with the galaxy of technology enhanced learning, in a well balanced way; a solution that, at the same time, will be highly flexible, which means able to work at a local level in a plurality of ways and practices, dynamically adapting to the needs and peculiarities of each single State, or of the widest supranational region. References Ahmad Abd Rahman et al. (2012), Funding crisis in higher education institutions: rationale for change, “Asian Economic and Financial Review”, V. 2, n. 4, pp. 562-576 Asia-Europe Foundation (2010), Asia-Europe Education Report. The 1st Asia-Europe Education Workshop 25 – 26 March 2010: The impact of the financial crisis to higher education. Manila, the Philippines, Asia-Europe Foundation Baldazzi Anna (2009), Il nuovo umanesimo di rete: i modelli di open university e la ricerca di strumenti per una trasmissione innovativa del sapere, in Basili Carla (Ed.), Sinergie invisibili. Ricerca e Informazione scientifica nell’Economia della conoscenza, Roma, Consiglio Nazionale delle Ricerche, pp. 307-338 90 Barrera Felipe et al. (2009), Safeguarding education during economic crisis, in World Bank, Averting a human crisis during the global downturn. policy options from the world bank’s human development network. [Conference Editions]. 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Paris, OECD OECD (2008), Higher education to 2030: what futures for quality access in the era of globalization? Paris, OECD Schneller Chripa, Golden Sean (2010), The Impact of the Financial Crisis to Higher Education. Singapore, Asia-Europe Foundation (AEF) Staley Davis J. (2009), Managing the Platform: Higher Education and the Logic of Wikinomics, “EDUCAUSE Review”, V. 44, n. 1 (January/February 2009), pp.36-47, http://www.educause.edu/ero/article/managing-platform-higher-education-and-logic-wikinomics United Nations Educational, Scientific and Cultural Organization (UNESCO) (2010), Education for All. Global monitoring report. Paris, UNESCO UNESCO (2009a), The Impact of the Crisis on Public Expenditure on Education: Findings from the UNESCO Quick Survey. 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Bangkok, UNESCO Bangkok Union of Colleges and Universities (UCU) United Kingdom (2011), “Draft Resolution on Higher Education and Research and the Global Financial Crisis”, in Congress Book 5: Draft Congress Resolutions, Education International 6th World Congress. Brussels, Education International Varghese N. V. (2010), Running to stand still: Higher education in a period of global economic crisis. [Research papers IIEP]. Paris, UNESCO-International Institute for Educational Planning (IEEP), http://www.iiep.unesco.org/fileadmin/user_upload/Info_Services_Publications/pdf/2010/Running _to_standstill.pdf Varghese N. V. (2009), Globalization, economic crisis and national strategies for higher education development. [Research papers IIEP]. Paris, UNESCO-IEEP, http://unesdoc.unesco.org/images/0018/001864/186428E.pdf Varghese N. V. (2001), Impact of the economic crisis on higher education in East Asia: Country experiences. 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Washington, DC, World Bank Websites The Bologna Declaration of 19 June 1999, http://www.bologna-bergen2005.no/Doc/00main_doc/99071BOLOGNA_DECLARATION.PDF 93 The Bologna Process, http://ec.europa.eu/education/higher-education/bologna_en.htm Bologna Process European Higher Education Area, http://www.ehea.info/ OECD, Higher education and adult learning - Education Indicators in Focus, http://www.oecd.org/edu/skills-beyond-school/educationindicatorsinfocus.htm Education International, http://www.ei-ie.org/en/ Online learning: eLearning Programme (2004-06), http://europa.eu/legislation_summaries/information_society/strategies/c11073_en.htm OpenupED http://www.openuped.eu/ UNESCO- Higher Education, http://www.unesco.org/new/en/education/themes/strengtheningeducation-systems/higher-education/ The World Bank, Data & Research - Prospects, http://web.worldbank.org/WBSITE/EXTERNAL/EXTDEC/EXTDECPROSPECTS/0,menuPK:4 76941~pagePK:51084723~piPK:51084722~theSitePK:476883,00.html 94 PART II PEDAGOGICAL INNOVATION AND SOCIAL NETWORKING IN OPEN ONLINE LEARNING 95 Creativity and transversal skills to raise fair European students in a digital era Ilaria Reggiani17 Introduction Thanks to the fast and overwhelming Innovation Progress in particular concerning the telecommunication technologies and the widespread use of Internet and World Wide Web sources of information, didactics, as well as the learning process and in-class dynamics have been widely changed. The powerful mobile phones, the reduced costs of Internet services have allowed the students to easily have plenty of information freely available on the WEB. The lack of information about copyrights and different licences, as well as the high expectations of teachers or parents, associated with a mounting lack of time, issues of low self-esteem and, in some cases, laziness and carelessness, have caused the raise of Plagiarism Phenomenon in class. Education environments such as schools are not separated and distinguished from the “adult world” such as the labour market, the economic environments and their social dynamics. These young minds are both the present, and the future, and they are the main actors for the development of a fair progress. GENIUS plagiarism or creativity: teaching innovation versus stealing18 is a two year project funded by the European Commission, started in October 2011, aimed to foster the transversal skills of students undermined by the unstoppable quick diffusion of digital devices, Internet large use, online sources, social software and Social Networks. GENIUS project thus meets the priorities of European Commission concerning Education enhancing digital and language skills, developing sense of initiative, entrepreneurship, intercultural dialogue, ethic behaviour, creativity and innovation. GENIUS’s main goal is to fight against consolidated habits, which reflect on the “Copy and Paste from the Web” technique. For this, it decided to spread a message, supporting the settlement of key transversal skills to students, and all Education stakeholders. Almost at its conclusion, it is proud to have provided interesting results, processed during the Research and Analysis Phase, and to have had an unexpected success demonstrated by Teachers and Students during the Experimentation Phase. 17 Università degli Studi Guglielmo Marconi, Rome, Italy, [email protected] GENIUS plagiarism or creativity: teaching innovation versus stealing website Available at www.geniusproject.eu 18 96 What do we know about plagiarism? Most of the desk? physical research encompasses papers and articles, retrieved on internet and in newspapers. European, in particular Italian, Scientific literature doesn’t have many examples about plagiarism phenomenon in secondary schools, thus the Research Phase carried on by GENIUS partners has represented an indisputable added value. A Documentary, and a Field Work Research have been carried out in each country, in order to build up an evidence of both teachers’ and students’ behaviours, learning needs, schools dynamics, and actual backgrounds. This kind of field research has been carried out to Italian secondary schools through two different questionnaires; one for teachers and one for students. The questionnaire for students tried to explore this phenomenon, its occurrence, the awareness about sanctions and its legal aspects, and how to hinder it through creativity and reinforcement of transversal skills. The questionnaire for teachers has explored their perception on this phenomenon, connected to their experiences and their approaches to fight it. GENIUS Research19 has finally involved over 170 Teachers and 334 Students. Research has represented the basis to develop didactic material tailored on learning needs. The results stemming from the Research, in fact, stress the most urgent lacks and needs of the situation. The Italian Field Work Research carried out by Italian GENIUS partners has highlighted the relevance of plagiarism among teachers and students, and the arising awareness about its illegality. Plagiarism is not easy to detect and most sanctions linked to cheating are not well defined, often hey result only in a warning . Internet and Information Technology (IT) devices foster plagiarism since information is always easily accessible. Several innovative approaches or prizes contribute to stimulate teachers’ and students’ involvement, so as to improve their creativity and their entrepreneurial spirit. The Research has analysed the strategies to reduce plagiarism in schools, underlining the importance of teachers’ ICT competences. In regards to school behaviours and dynamics, the results have pointed out that plagiarism is a common action among students, and they often act on it without any feelings or emotions. Cheating could be a relevant element that reduces creativity and innovation, especially at high levels of secondary schools. Teachers, on the other hand, often tolerate plagiarism, and are not able to prevent cheating phenomena or to educate their pupils on a fair use on internet sources. 19 GENIUS partnership, 2012, GENIUS Comparative Report, Avaliable at www.genius-project.eu 97 We will introduce in depth the most interesting answers of the Italian Field Work Research’s results20 taking into account both teachers and students’ perspectives. When asked to give a definition of plagiarism, all teachers mentioned the students’ lack of selfconfidence, expressing their concern about the ‘diffused illegality’ that this practice entails. Teachers completely share the argument that student plagiarizes because: - A lot of material is easily accessible through the internet and can be copied and pasted (90%); - Students do not see plagiarism as a matter (reason for) of concern (100%); - (Extremely) Easy access to technologies that provide material that can be plagiarized e.g. mobiles, computers (95%); - Students are lazy and not able to manage their time properly, and are not interested in the subjects given to them to study (both 95%); - Students are not confident in their own opinions and arguments (95%). In order to comply with the objective of preventing plagiarism, teachers believe that much can be done by the students and their families, in particular if: - The pressure to get good grades could be reduced (42% agree + 58% completely agree); - The students would be more confident of their opinions and impressions (33% agree + 66% completely agree); - The students would be able to manage time more properly and effectively (72%completely agree + 28 % agree). As concerns the Students’ point of view, they admitted to plagiarize especially because: - They know they won’t be discovered (53% agree, 42% totally agree); - They feel pressure to obtain better marks (57% agree, 31% totally agree); - Most material is easily accessible through the internet, and can be copied and pasted (42% agree, 48% totally agree); - They are lazy or not able to manage time properly (42% totally agree, 51% totally agree); - They do not see plagiarism as a concern (77% totally agree, 15% totally agree); - They do not feel confident of their own opinions (53% agree, 31% totally agree); - Heavy workloads assigned (33% agree, 48% completely agree). In particular, when they come to gather information to do home/coursework, 62% of students admit copying rarely a huge amount from books or Internet, but a relevant 46% admits to 20 Università degli Studi Guglielmo Marconi, 2012, Italian Desk Research, Avaliable at www.geniusproject.eu 98 sometimes copying work from another student. In the same stage, they declare to never (24%) or rarely (44%) download an essay from a website or essay bank on the Internet but to sometimes (64%) work together with another student on essays that are meant to be individual. A remarkable 93% of students thinks that plagiarism often goes undetected, a relevant percentage believes that work is sometimes copied and pasted from internet (95%) or from a book (75%), while 95% of students says that they have never been caught copying homework. It stands to reason that Plagiarism is strictly connected either to technology progress, in relation to the digital era, high pressure or expectations or to vulnerability such as a lack of self-esteem in young students. The art of copying is a learning and socialisation process that starts at primary schools, develops during the overall school path and gets to its apex during the last year of secondary school. It doesn’t involve only techniques, but also emotions and feelings are strictly linked to the phenomenon. In order to have a comprehensive overview, an Italian Documentary Research has been carried out. Italian report mainly focuses on the study conducted by Prof. Marcello Dei, a sociologist at Università di Urbino21, who recently published an interesting book about cheating in classrooms. Plagiarism in Italian secondary schools is a widespread phenomenon and is often ignored by school authorities, by pedagogues, sociologists, due to the fact that copying is not considered a problem more significant than Bullying, or violence among students. The attention of media usually focuses on the latter, regarding cheating at school as a minor problem, not strictly linked with abnormal behaviours (deviant) whose consequences produce more visible effects. Besides, intellectuals, public opinion and policy-makers are realising that copying is a structural weakness of the Italian school system, which goes together with the low level of learning, integration, and socialization processes. This Challenging plagiarism phenomenon could contribute to help young people to improve their sense of citizenship, the respect of rules in society, and help them to feel more responsible. According to research results obtained by the sociologist Prof. Marcello Dei of Università di Urbino, copying in classroom is a behaviour encompassing the following features: - Firstly, it is a common kind of behaviour: 2 out of 3 students admit to copying often or sometimes; 21 DEI, M. Ragazzi, si copia, Collana “Contemporanea”, Bologna, Il Mulino, 2011 99 - 85% of students thinks that copying is not very condemnable; - Copying is a routine act, done without feelings. Plagiarism phenomenon is very relevant in the University system as well. According to the survey conducted at University of Pisa by COMPILATIO22, an Italian company for the detection of plagiarism on internet, half of graduation thesis and dissertations contains 15% of web-contents, and only 20% has less than 5%. “Copy-and-paste” is a common behaviour among University students, but also among professors and their assistants. During the drafting of the thesis dissertation, students are instructed by their professors on the importance of proper use of sources, the meaning of quoting, on the difference between quoting and paraphrasing, and the importance of notes as a tool for recognition of their intellectual debts. Most universities are focusing on the importance of making students aware of plagiarism and a fairer use of intellectual property. It must be clear that cheating and plagiarizing during exams and are activities which damage themselves. These activities e don’t allow them to have an adequate preparation for the goals they want to achieve. On the other hand, universities have a social commitment towards society’s expectations to receive people which will be prepared to contribute the cultural, economic and political life of the country. Several universities in Italy provide students with relevant information about plagiarism and its sanctions. Discovering plagiarism is becoming easier for professors due to several search engines or softwares that allow to compare students’ production with books’ contents and web materials. Other universities put some private companies in charge of discovering plagiarism in graduate thesis. In case of plagiarism, one of the sanctions could be a suspension of many months from academic activities. Aware of all lessons learnt from GENIUS research, a specific learning path which focuses on increasing awareness for a web fair use has been created., The main goals achieved by GENIUS, and its learning process, so far have been the fostering and increasing of students’ self-esteem, their sense of initiative, and the importance of communication. Genius at the mirror GENIUS plagiarism or creativity: teaching innovation versus stealing (www.genius-project.eu) is a two year European project, started in October 2011 and funded by the Education, Audiovisual and Culture Executive Agency (EACEA). It belongs to Comenius sub-programme since the 22 Sorveglianza e rilevamento del Plagio su Internet, 2013, Available at http://www.compilatio.net/it/ 100 activities and strategies are addressed to the Secondary Schools. The project aims at strengthening the transversal skills of students undermined by the unstoppable quick diffusion of digital devices, Internet’s large use, online sources, social software and Social Networks. Fig.1. GENIUS project website www.genius-project.eu Aware of students and teachers’ requirements coming up from the Research, the transnational Consortium has developed an online course for Teachers of Secondary Schools and an online course for Students available in English, Greek, Italian, Spanish, Portuguese, Romanian and Turkish increasing the quality of communication, enlarging the Target Group base as well as the project’s impact. Teachers and Students of Secondary Schools, as core beneficiaries, have benefitted from a personalised Multilingual online course on Copyrights, Plagiarism, WEB Fair use, Open Source concepts, Pedagogical Methodologies to support creativity, and Creative writing tailored on their specific learning needs. As a second stage of the learning process, a transnational students’ competition, the “Battle of Minds” has been launched in the online Platform. All students coming from different partner organisations have been divided into different teams in order to detect Plagiarism of the rival. Students have thus improved learning skills, social and civic competences, sense of initiative, cultural awareness and expression, English and Digital 101 skills. Online course and Transnational Battle of Minds Competition have been carried on GENIUS online Platform based on Chamilo open source model. Fig.2. GENIUS online Platform http://project.unimarconi.it/genius_lms/index.php Moreover, in order to increase the attractiveness of the GENIUS learning pathways, additional outcomes have been developed in order to support teachers and students towards creativity against plagiarism, personal and professional growth - “My Myths” collection, a database of the most popular biographies of people who work hard to think up genius innovations; - “Code to be Genius” an ethic code addressed and shared by partners and beneficiaries, a sort of reference model behaviour for fair European citizens; - “Open Educational Resources Database”, a repository with free educational resources available on the web at a local and at an international level. Particular attention goes to the “My Myth” Best Practice Database, which is a summary of the most famous and popular people who have used or are still using their mind, their study and hard work to think up great inventions. The Collection was aimed at encouraging Students in understanding the value of ownership, the hard work behind the best ideas, importance of citing without fear, the added value of recognizing, citing and re-phrasing. A truly cross cultural selection of examples for young people will be able to inspire students to be creative and innovative. 102 The Core strength of the project is represented by the Partnership, an extraordinary synergy of 7 partner institutions coming from Italy, Greece, Spain, Portugal, the United Kingdom, Romania and Turkey. GENIUS European project has in fact benefited from: - Deep experience in Secondary Education, students behaviours, learning methodologies ensuring a direct impact on target groups through 3 Schools: EPAL AXIOUPOLIS, Norwich City College and Technical College “Mihai Bacescu”; - Academic expertise, dissemination in Scientific Publications and Academic environments through Università degli Studi “Guglielmo Marconi” and Faculdade de Filosofia da Universidade Católica Portuguesa; - Powerful networks with high mainstreaming and multiplication effects in project impact and exploitation of results through Confederación Española de Centros de Enseñanza and Istanbul Milli Egitim Mudurlugu, a Local Turkish Public Authority. - Different kinds of organisations through their differences in expertise, experience, networks and daily activities have deeply increased the quality of first project outcomes and the efficiency of management. Conclusions Creativity, Self Esteem, Sense of Entrepreneurship as well as a web fair use will help students to build up a great future full of opportunities and to become fair European citizens. Students have to remember that building on others’ ideas is good! Students could be able to develop future Innovations by understanding and building on the works created by breaking through thinkers of the past. As Bernard of Chartres perfectly explains in a metaphor, in 12th century “we are like dwarfs on the shoulders of giants, so that we can see more than they, and things at a greater distance, not by virtue of any sharpness of sight on our part, or any physical distinction, but because we are carried high and raised up by their giant size”23. GENIUS project wants to support students to believe in their minds and talents, using the past to create something unique, personal but always acknowledging the value of giants. In order to effectively guide students, GENIUS asked for help from teachers of Schools involving them in a specific learning pathway, tailored to share with them core aims of the project, its mission and the key competencies regarding Plagiarism, copyrights, Web fair use and didactic methodologies to support creativity in class. 23 The Metalogicon of John Salisbury. University of California Press. p. 167 103 Over 357 teachers and 381 students of secondary schools are attending the distance learning pathways, increasing awareness of plagiarism, copyright, innovative methodologies to enhance creativity in class, and new phenomenon such as cyber- bullism. Through GENIUS learning path, teachers are increasing their awareness on Plagiarism Phenomenon, its typologies and features as well as tools and methods on how to detect it. Most of all teachers will thus be able to confront with “digital natives” students. Despite the generational gaps, they will be able to look beyond the belief - Plagiarism is an always existed phenomenon, accepted as habit and part of the human being nature. It is true that this habit has always existed, but society, economic scenarios, dynamics, the entire world is deeply changed and the reasons beneath the phenomenon could be definitely linked to the digital era. References DEI, M. (2011), Ragazzi, si copia, Collana “Contemporanea”, Bologna, Il Mulino GENIUS plagiarism or creativity: teaching innovation versus stealing website www.genius-project.eu GENIUS partnership, GENIUS Comparative Report 2012, www.genius-project.eu Salisbury John, Metalogicon, University of California Press. p. 167 Sorveglianza e rilevamento del Plagio su Internet, http://www.compilatio.net/it/ Università degli Studi “Guglielmo Marconi” (2012), Italian Desk Research, www.genius-project.eu 104 Learning in virtual worlds for a sustainable learning society: ST.ART Project Arturo Lavalle, Monica Fasciani24 Introduction The relationship between theory and practice has been topic of discussion for many years. It’s necessary to develop a new paradigm for education, that can grasp the complex processes of learning. Most advanced education systems are focusing in an increasing way on flexibility, risktaking, creativity and problem solving, through modern methods of teaching, also through so called “atypical” forms of learning, such as co-operative learning, and through the use of multilateral clusters, community networks, and ICT in teaching. The breakthrough of cognitive and constructivist approaches shifted the focus of education reforms from teaching to learning. According to this paradigm, intended outcomes of schooling emphasize a greater conceptual understanding, problem-solving, emotional and multiple intelligences and interpersonal skills, rather than the memorization of facts. Innovation is a process that can be characterized as a complex or even chaotic self-organisation25. This means that knowledge and skills that are related to innovation are attained through active construction, rather than direct instruction. Therefore, both teaching and learning (processes) in schools should be viewed as systemic ones, that rely on principles of active participation, social interaction, dialogue and reflection. Constructivism views each learner as a unique individual with unique needs and backgrounds, and also as a complex and multidimensional individual. The responsibility of learning needs resides increasingly with the learner26 who is actively involved in the learning process, unlike in previous educational systems where the responsibility rested with the instructor to teach and where the learner played a passive, receptive role. The teachers are actually more like facilitators who help the learner to get to his/her own understanding of the content. In this scenario the learner plays an active role in the learning process. The role of the teachers is thus different, they should no more lecture form their desk but provide guidelines and create the environment for the learner to arrive at his/her own conclusions, moreover they should be in continuous dialogue with the learners27. 24 Università degli Studi “Guglielmo Marconi”, Italy, [email protected] and [email protected] Hirooka, M. (2005). Nonlinear dynamism of innovation and business cycles. In U. Cantner, E. Dinopoulos & R. Lanzillotti (Eds.), Entrepreneurships, the new economy and public policy (pp. 289–316), New York, Springer. And Prigogine, I. (1997). End of certainty, New York, The Free Press. 26 Glasersfeld, E. (1989), Cognition, construction of knowledge, and teaching, Synthese, 80 (1), pp. 121140. 27 RHODES, L.K. (1999). Choices and consequences in the renewal of teacher education, Journal of Teacher Education, 50(1), pp. 17-25. 25 105 Knowledge and innovation are, for these reasons, the main sources of progress in modern knowledge-based economies. Indeed, knowledge plays a key role in increasing human capital, which is one of the main drivers of economic progress and sustainable development in knowledge societies. The new Lisbon objectives increase the focus on environmental technologies and innovations that facilitate long term sustainability, such as in the areas of resource use, energy and transport efficiency. The education area should be also taken into account since innovation and new technologies are more and more used in this field also as a consequence of the new learningcentered approach. Recent studies agree that ICT can play a significant role in the construction of a more sustainable knowledge society. Nowadays, the development of technological infrastructure is an invitation to build environments that are “more and more synchronous” for the mediated communication. The use of new technology marks a trend, even in the teaching sphere, towards a more “complete” communication through the sharing of writing tools – such as blogs and wikis – and working tools – such as the multimedia whiteboard, a programme through which it is possible to share multimedia files, working on them simultaneously. Figure 1. Interrelation between new technologies and sustainable development New technologies offer a great opportunity for dematerializing exchanges, and they are one of the keys to a new form of empowerment, making it possible for society as a whole to be involved in the choices of a more responsible world. Sustainable development requires that the web society is broadly spread but at the same time remains accessible to everyone. 106 ST.ART project Information and communication technologies have great potential for knowledge dissemination, effective learning and the development of more efficient education services. The Information and communication systems, whether networked or not, serve as specific media to implement the learning process28. The main aim of ST.ART project is to have students (16 to 18 year old students in secondary school, especially in art schools) understand the difference between aesthetics, street art forms and vandalism, and how different choices can lead to different consequences. Its aim is also to produce innovative learning materials which deal with curricular topics but exapnd more on details, merging together theoretical and practical aspects. The project intends to develop pedagogical tools: attractive and fun contents delivered in virtual environments (i.e. e-learning platform and 3D virtual world). The pedagogical tools are represented in a different way from most of the exercises and pictures found in textbooks. It’s important to accustom students to use acquired knowledge in less structured lectures. Within this context the ST.ART project (Street Artists in a Virtual Space, a two year project funded by the Lifelong Learning Programme) aims at providing an innovative learning platform as a laboratory where contemporary art works can be carried out by young students of secondary schools. The ST.ART project creates a Virtual Learning Environment that is the result of the combination between the e-learning environment and the 3D virtual environment. The first one uses the common tools of web 2.0 inside a modular learning platform to favour students’ content sharing and learning. The second one allows to elaborate contents in a practical laboratory using the competences acquired. ST.ART project focuses on a trans-disciplinary and inter-discursive approach, an orientation towards self-organisation. Most of the time, teaching methods are criticized as poorly matched with the dynamics of human cognition and school structures are said to have failed to adapt to the increased diversities of the populations they serve and the mounting dynamism of their contexts and ICT tools. Training path At methodological level, the objective of the ST.ART project is to put school teachers in a position to pursue a flexible way of teaching, using appropriate resources and completely (easy/simple) technology. The teaching is flexible if it is able to adjust better to the learning levels of students, in order to allow them to activate a cognitive complexity appropriate to their actual potential. 28 Tavangarian D., Leypold M., Nölting K., Röser M.,(2004), Is e-learning the Solution for Individual Learning? Journal of e-learning, 2004 107 The educational objectives of ST.ART project are to improve students’ basic and transversal skills as for example: 1. students’ basic life skills such as communication in English with their peers; 2. students’ transversal skills such as digital, social and civic competencies, sense of initiative and entrepreneurship, cultural awareness and expression; 3. students’ creativity thanks to the development of the art project work in Open sim. 4. In order to achieve these objectives the project develops two Virtual Learning Environments: 5. an E-learning environment with a training area 6. A virtual 3D world (based on the Open Sim environment) where art works are performed and a social area where students can have open discussions. The learning process is implemented in three different and parallel sessions: the first one is the elearning environment where the students have access to the theoretical information about the relevant topic, street art. The lectures are mediated by the teachers who can apply several methods to keep the students actively involved in the course All learning objects (included audio lessons and lecture notes) are in English and this makes these educational tools usable as interdisciplinary material for English language and art teachers. Within the learning platform, a forum area is foreseen, where teachers can access to exchange ideas, opinions or talk about different learning methodologies with their peers in other European countries involved in the project. In the 3D virtual world, which is the second session, students carry out a project artwork. As first steps they have to create their own avatar and go around the city, Metropolis. The access to the 3D virtual world is autonomous but the students can also choose to work in small groups with their classmates. They have to learn how to use all the tools that the 3D virtual world provides them with, and start working on the practical art work project. The activities in the city foresee some synchronous lectures to be held by the Mayor of the city. The lectures are mainly discussion groups through which the Mayor gives students insights for discussion about correct behaviour in the city, a draft legislation, how to perform street art legally. Based on the knowledge previously acquired, and on their own experiences they undergo a process in which they build up and improve their own knowledge thanks to the active and practical participation in the activities of the virtual world. Open Sim is a 3D world that tries to reproduce the real one, including the development of new rules. Students are represented by avatars and they communicate through voice and written text. This virtual world has the potential to develop a simulation of “real life” 108 skillls and comppetencies. Itt can enhannce an expeeriential learning througgh activities such as simuulations. The third sessioon is represented by thhe social areea, within th he 3D Virtuual world, where w the nge ideas, oppinions, view ws, teach studdents can interact with peers, in a coollaborative way, exchan eachh other and leearn from eaach other. In the social arrea and 3D virtual world training sesssions, the studdents are enggaged in an active learniing process which is stu udent-centereed, and guided by an expeert of contennt (as moderrator/mentor)) who interaacts with thee students. T This kind off learning allow ws an activee development of compeetencies baseed on eviden nce as studennts actively construct c new w knowledge as they interract with otheer people. hnological model m Tech Clarroline is the E-Learning E platform p thatt we use for the t delivery of online couurse. This platform is suitaable for the delivery off distance leearning, in particular p th hrough Internnet. The plaatform is distrributed underr the GPL liccense which is the standaard licence fo or Open sourrce software. As ffor the 3D Virtual V world d, Open Sim mulator, often n referred to as Open Sim m, is an opeen source servver platform that hosts viirtual worldss. While it is most recog gnized for coompatibility with the Secoond Life clieent, it is also capable of hhosting alterrnative world ds with differring feature sets with multtiple protocools. 109 ows users to connect witth one another and to The friendly inteerface of thee technologiccal tools allo he skills idenntify themseelves with their own aavatars, to increase mottivation, to reinforce th prevviously acquuired, and to enhance thheir overall learning l experience. Thee use of gam me-based systeems format is i more effecctive than traaditional learrning29 sincee it engages tthe young geeneration mucch more and speak their own languaage. Position ning students in the role of the main learning charracter can strike s their interest, i andd at the sam me time, caan lead them m to have a deeper engaagement witth the conten nt. The schoool teachers play togeth her with the students, siince it is esseential for thhe teachers to engage themselves in the virttual worlds too. They need to com mmunicate wiith students through t a coommon langu uage in orderr to be able tto still lead and a shape studdents’ learninng. As teacchers play, tthey help th he narrative unfold, mootivate studeents with apprropriate feeddback and hig ghlight key cconcepts emb bedded in thee virtual scennario. 29 W Wood, N. T., Soolomon, M. R., R Marshall, G G. W., Lincoln n S. (2010), Co orporate Traiining Goes Virrtual: A Hybrrid Approach to Experientia al Learning Inn Virtual Enviironments for Corporate Edducation, Emp ployee Learrning and Soluutions, pp. 284 4-301. 110 The collaborative environment of Virtual worlds30, provides synchronous communication and interaction among students. This social interaction and the relationships that are thus developed, in this immersive virtual reality, between students and among students and others, create a community of learners31. Virtual worlds promote a greater in-depth knowledge of the content, process, and applications, facilitating an authentic learning experience. The experiential learning processes involve a higher level of interaction, which evolves as student and teacher participate in discussions, collaborations, feedback, and shared content knowledge32. In addition to creating an enjoyable experience, virtual worlds provide students with scaffolded spaces that can support practical experimentation, critical thinking, and other information literacy skills. Results The main result of our project it to have produced an innovative learning and teaching methodology that merges together theoretical and practical aspects i.e. the contents that integrates the latest art trends with current art curricula, and an innovative technological system which creates a new Virtual Learning Environment. This new methodology can not only have a huge impact on curricula of High school of Art but can also help creating a more sustainable knowledge society. Our main aim is to create teaching and learning materials that can be used in High school and that can, at least, partially replace text books. The functionalities of the technological system are designed to facilitate the pedagogical model implementation in a wide range of educational settings both formal and informal. The content can be updated without affecting the sustainability of the products. The range of 30 A virtual world is a genre of online community that often takes the form of a computer-based simulated environment, through which users can interact with one another and use and create objects. Virtual worlds are intended for its users to inhabit and interact, and the term today has become largely synonymous with interactive 3D virtual environments, where the users take the form of avatars visible to others graphically. These avatars are usually depicted as textual, two-dimensional, or three-dimensional graphical representations, although other forms are possible (auditory and touch sensations for example). Some, but not all, virtual worlds allow for multiple users. 31 L. S. Vygotsky (1978), notes that learning is a social process: Mind in Society: The Development of Higher Psychological Processes, ed. Michael Cole, Vera John-Steiner, Sylvia Scribner, and Ellen Souberman (Cambridge, Harvard University Press); Thought and Language, trans. and ed. Alex Kozulin (Cambridge, MIT Press, 1986). Karen Swan and Peter Shea believe (2005), this process is primarily found in the interaction within groups: The Development of Virtual Learning Communities, in Starr Roxanne Hiltz and Ricki Goldman, eds., Learning Together Online: Research on Asynchronous Learning Networks (Mahwah, N.J., Lawrence Erlbaum), pp. 239-260. 32 Hilary Perraton (1983), A Theory for Distance Education, in David Sewart, Desmond Keegan, and Borje Holmberg, eds., Distance Education: International Perspectives (1983, reprint, New York, Routledge 1988), pp. 95-113. According to Jean Lave and Etienne Wenger (1991), the concept of learning is not simply internalizing information and knowledge but is a personal transformation defined by participation in a social community that fosters communication and interaction: Situated Learning: Legitimate Peripheral Participation (Cambridge, Cambridge University Press). 111 applications used to support these chosen topics demonstrate an interest to cross subject boundaries and take learning beyond the classroom. The didactic environments involve the users with user-generated contents, transforming people from content readers into publishers, thus participating in the knowledge construction. Furthermore, students are also involved in a deep interaction process within the 3D virtual worlds, which implies a low level of travels and a high level of interaction. Conclusions In conclusion the ST.ART project embraces the best of the new possibilities offered by modern technologies as a support to education, in order to break down the barriers between formal and informal education, helping to create a more sustainable knowledge society. Allowing the users to have a voice and to actively participate in the learning process is a very powerful way to keep them engaged and to have them reflect upon what they are constructing, and eventually learning. The educational model offered by the project is in fact based on synchronous as well as asynchronous tools with a specific and dedicate focus on group activities. The latter offers a great opportunity for social interaction, showing how cooperation can produce amazing results. Discussions and brainstorming are also the easiest active training techniques to incorporate into training models, and thanks to the use of highly innovative technologies, we can apply these techniques and at the same time dematerialise exchanges. The current global situation requires new ways of thinking and acting in order to find sustainable solutions. From an educational point of view we have to consider two main possibilities. The first is related to innovation, due to the new global challenges, only genuinely new ideas and innovations will be sufficient in providing alternatives that lead to a more sustainable path of development. This will require investing in development and innovation in the key areas of technology, social organizations and ecology, especially related to the education field. The second possibility is more related to relevant skills, the key competences needed in the future have to reflect more than before, flexibility, risk-taking, creativity and innovation. This is a challenge for formal education in general and lifelong learning in particular. References Hirooka, M. (2005). Nonlinear dynamism of innovation and business cycles. In U. Cantner, E. Dinopoulos, R. Lanzillotti (Eds.), Entrepreneurships, the new economy and public policy (pp. 289–316), New York, Springer 112 Lave, J., Wenger, E., (1991), Situated Learning: Legitimate Peripheral Participation, Cambridge, Cambridge University Press Perraton, H. (1983), A Theory for Distance Education, in Sewart, D., Keegan, D., and Holmberg, B. (Eds.) (1983), Distance Education: International Perspectives (reprint), New York, Routledge 1988 Prigogine, I. (1997), End of certainty, New York, The Free Press Swan, K., Shea, P. (2005), The Development of Virtual Learning Communities, in Hiltz, S.R., Goldman, R. (Eds.), Learning Together Online: Research on Asynchronous Learning Networks, Mahwah, N.J., Lawrence Erlbaum Tavangarian D., Leypold M., Nölting K., Röser M. (2004), Is e-learning the Solution for Individual Learning? Journal of e-learning Vygotsky L. S. (1978), Mind in Society: The Development of Higher Psychological Processes, Cole, M., John-Steiner, V., Scribner, S., and Souberman, E. (Eds.), Cambridge, Harvard University Press Vygotsky L. S., (1986), Thought and Language, trans. and ed. Kozulin, A., Cambridge, MIT Press Wood, N. T., Solomon, M. R., Marshall, G. W., Lincoln, S. (2010), Corporate Training Goes Virtual: A Hybrid Approach to Experiential Learning In Virtual Environments for Corporate Education: Employee Learning and Solutions, pp. 284-301 113 Advanced Technologies promise to generate opportunities to future distance learning Gianluca Gigante33 Introduction The complexity of today’s global educational system is subject to an evolving process with the final objective to respond to current and future challenges of cultural, political, social and technological changes as well as the emerging demand coming from developing countries and the continuous evolution of the social behaviors in the way individuals collaborate and interact with each other. “The pressure on public finances, and notably on public debt sustainability, has led in most countries (and notably in Europe) to gradual, but significant cuts in university spending. At the same time, the social justification for universities has come under growing scrutiny. The emphasis has shifted towards university education as a private benefit to individuals, who should therefore largely fund their high level training” (Masera, 2013). Such scenario makes the actual education system inadequate and unsustainable, which requires the implementation and use of appropriate learning models and supporting tools. Many of the identified forces are making pressures to the same existence of traditional institutions in the education space and opening, at the same time, to unprecedented innovating process which brings new players and learning elements in the complex education scenario, like MOOCs (Massive Open Online Courses) (Beldaglia, Adiguzela, 2010). This paper addresses the continuous and rapid evolution and expansion of the boundaries and interdependences of the global education system with the objective to provide useful indications and contribution to the understanding and evaluation of the current and future context as well as perspectives of the education system and how the actual technologies are an essential enabling factor to future state. These challenges can be taken on by developing innovative and dynamic learning models (adaptive learning) to be successfully implemented and delivered by using appropriate enabling technologies (Lowendahl, Harris, 2013). 2. Technology as the enabling factor to future education Adaptive learning is considered an alternative learning model to the traditional one - inspired by the “one-size-fits-all” philosophy - which encourages the development of dynamic learning models. This is characterized by the diversity where a formative content thought for some users 33 Collaborator of Marconi University, Italy 114 may not be appropriate for others and for the tool or the communication channel being used to deliver it (interactivity). The learning process in adaptive learning requires that the customized contents are accessed through an advanced web-based environment and where docents play a role of mentorship when required (Wang, Huang, 2008). The repository of Big datasets will be fed by data collection processes from disparate sources and will be extended by data analytics solutions (Business Intelligence) which will allow for the development of customized adaptive learning models with a more “learner-centric” approach. The information about learners and other individuals who share similar personal attributes or live in the same environment or have similar experiences will be gathered and analyzed and - based on the outcome of such work - advanced distance learning models, making use of the “digitized learning”, will be developed, allowing the technology to bring added value to the learning models. The term “digitization” often refers to the conversion of analog processes to digital processes while the term “digitalization” refers to the creation of a Business value from the digital assets. The “digitization” is the first-order effect of technology while the “digitalization” is the second and third-order effect. The digitalizing processes will bring a real “disruption” to the traditional educational institutions from both a learning model and organizational perspective: - We’ll assist to the creation of extended and open community in the education, thanks to Social Media technologies. - New knowledge will be created about the student’s learning needs and expectations with the support of Big datasets fed by diverse and new data sources. - New learning paths will be developed as the distance learning strategies are defined, based on the new information generated (Big Data). - There will be new roles and skills defined for docents, where the approach will change from a more didactic to a more pedagogical one, with a role of tutor, mentor and coach of students. The docents will be the consumer of the information generated by the student activities rather than the managers of such data. - More flexible and sustainable learning models will be developed through the use of enabling technologies. - The institutions themselves will become more focused on the individual (learner-centric) in order to meet the future learning needs by implementing adaptive learning models. The institutions will have to understand that the competitive context will be reviewed in consideration of the new learning models. They will have to be ready to consider new models of distance learning where the education can be made outside of traditional places and constraints. 115 The institutions and organizations that will not have taken appropriate actions and sufficiently realized the digitalization of contents and on-line education as well as properly used technologies and data analytics solution which facilitate the development of such adaptive learning models, will remain excluded from such transformation and from the future competition in the education space. The public education system will leverage the distance learning through the adoption of alternative models – pure e-learning or blended – customizing then the offer for the students and enabling them to work in a collaborative way although individually evaluated (Lowendahl, Harris, 2013). Distance learning promises to resolve the problem of the scalability of education at a reasonable cost. Considering the global scale to which distance learning models refer to, MOOCs can become an additional and great opportunity of development and, at the same time, a competition war. Few Universities like Harvard University, State University of New York, University of Tennessee, Tennessee Board of Regents, University of Colorado system, University of Houston system, University of Kentucky, University of Nebraska, University of New Mexico, University System of Georgia, West Virginia University System or- on the opposite side of the globe National Taiwan University and Chinese University of Hong Kong have stated to have extended their offering - or are in the process of – by adopting and integrating MOOCs within their courses to better understand how students learn on-line. Marconi University too has recently added MOOCs to their offering, recognizing the students with credits for the enrolment in a University Degree course. Such an interesting approach allows potential students to try the e-leaning model free-of-charge and familiarize themselves with it, getting rid of it in the case of further enrolment (see: mooc.unimarconi.it). Such new learning models will become even more dynamic as the institutions and players in the education field will establish strategic alliances to develop a common knowledge which is instrumental to support decision-making processes and take appropriate actions towards a more effective and sustainable education. Organizations which deliver same learning content, in a similar way and in different places, will be able to reach larger number of individuals, expanding their presence and opportunities. The institutions that will implement a “standardized” learning path, at least for the first year, will enable a higher mobility of students between different Universities for instance, fostering, at the same time, the adoption and development of adaptive learning models (Rust, Weiner, Harris, 2012). By 2025, the demand of education will be much higher than current capacity and 8 million of students are expected to move to other places, States, Countries to study, more than three times today’s level (Davis, Mackintosh, 2012). 116 By 2016, 50% of K-12 learning paths won’t require the docents to assign specific activities to the students. By 2016, the governments will require the education institutions to completely review the student’s curricula based on Big Data. By 2015, more the 25% of the universities will introduce a “chief content officer” in their organizations (Rust, Weiner, Harris, 2012). The “disruption” process will impact the entire actual educational ecosystem. The education industry is always more driven by global forces and the institutions, which have historically been driven by independent internal forces, but is now becoming much more dependent from external tools and services. The “education inflation” can be either the enabler or disrupter to the institutions with the potential of generating an explosion in the business of the education. “First, a job that once required a secondary education now demands a bachelor’s degree, and what required a bachelor’s degree now requires a master’s degree, and so on. Second, global demand for higher education is exploding, up 68%, from 80 million students in 1995 to 135 million in 2005 and another 17% increase from 2005 to 2008 (a total of 158 million students). In the U.S. alone, the demand went up by 34% from 1994 to 2008, and is projected to increase another 17% by 2019 (and this in a mature market)” (Lowendahl, 2012). The financial and economic pressures are creating a new normal condition. The cost containment is in today’s agenda of every institution and organization because of the higher attention to the ROI, even in the public sector, and the increasing regulations and level of transparency required. The institutions are not exempt from that transformation, being in the process of understanding and evaluating the impact on costs and revenue. They will have to look at generating significant savings where, certainly, the budget for technology shouldn’t be reduced but rather preserved or extended as it is an enabling element to other opportunities. Cloud Computing technologies will be essential to the achievement of such objectives. The constant and continuous reduction of public funds allocated and/or the increase of private contribution to the public education highlights how the politicians, in different places in the world, are passing the responsibility and future of the education to the market forces. However, “as in many other sectors, if the public pulls back from direct provision of certain activities, it is fundamental that it will play a role as intelligent forward looking regulator of the system” (Masera, 2013). It should be clear by now that education –higher education particularly - is being transformed in a new area of Business, globally. The future challenge will be around the 117 “consumerization” of education - which is based on the “anytime, anywhere” principles (on-line education) and the predictive analysis of consumer needs (Big Data analytics) - and how the institutions will deal with the problem of the scalability of the educational system in order to meet the increasing demand generated by the education inflation. The distance-death of on-line learning will give the institutions the opportunity to operate on a much wider scale and – on the MOOC philosophy - to do it for hundreds of thousands of participants. The described evolutionary scenario will be made possible and real by the use of key enabling technologies: Social Media, Big Data and Cloud. Technology will offer the opportunity to successfully move from traditional learning to more scalable and sustainable models. 3. When social media meets distance learning: benefits and a few implementation cases In order to develop a modern and agile learning environment, the institution should look at the wide spectrum of Social Media technology options. Starting from their actual information system, the institutions will need to select and add new technology elements and components to develop new capabilities and functionalities as a response to students and docents needs. Incorporating such new technologies within the current learning ecosystem will require a clear understanding of main industry trends in the ICT and, at the same time, a progressive involvement of students and docents in the development of the new learning environment (Harris, 2012). In fact, through their involvement, it can be made a more pedagogical use of existing technologies - like blogs or wikis – before adding any new technology. For many institutions this will be the starting point. Unfortunately, most of the members of the actual institutions are too busy or worried about the technology to fully understand the opportunity that the technology offers them. The result has been a limited use of alternative learning environments where, rather, many of the technology elements – which are available and paid already - were never used. In the future, the institutions will have to make sure that students best use the available learning environment even though the faculty itself does not. For example, as soon as a course is published, a certain number functionalities or services such as virtual collaboration tools –forum, blogs, chat, etc. – should immediately be made available to students without any intervention from faculty members. For example the LMS platform of Marconi University makes immediately available to students an internal forum and messaging as well as a virtual room tool to interact with the docent and students in real-time (see: virtualcampus.unimarconi.it). In other words, if and when the learning environments will replicate the characteristics of a Social platform – a 118 Social Network – students will feel comfortable with using such environment and limiting any learning curve. A good example of a learning environment fostering the involvement of students is the implementation of Purdue University - Indiana, USA - of the Mixable platform which uses realtime collaboration tools leveraging Social Collaboration knowledge of students in the context of their classrooms (see www.purdue.edu/mixable). The well-known Google Plus service also was used in the education field. Kadir Has University - Istanbul – successfully used it for the development and delivery of interactive courses and thanks to virtual collaboration capability of Google Plus - a cross-course communication was effectively fostered (Rust, 2013). Another good example is what the University of Limerick – Ireland – has made using the Social Network (Facebook) to realize a 6-weeks welcome plan to new students, based on the fact that 73% of Europeans between the ages of 18 and 24 use the Social Network to interact and communicate and the student’s dependency on the Internet is 82% and rapidly increasing (Diggins, Dìsquez, Murphy, 2011). Università di Genova – Italy – used a Social Network platform to support a language course for a group of Erasmus students to teach the Italian language. In this course, in addition to the traditional classroom activities, a Social Network platform (Ning) was used for synchronous (chat) and asynchronous (form, email, blog) communication and content (pictures, documents, video) sharing, fostering then the interaction and practice of the language, verbal and written. The student’s feedback was absolutely positive where more than 80% of interviewed stated they had significant benefit from the experiment in terms of learning progresses when compared with traditional classroom learning activities (Cotroneo, 2011). If the institutions will not provide such capabilities to students, the students will find them themselves outside the learning environment, reducing the ability of institutions to interact with students in a controlled and regulated way (Harris, 2012). A group of students from the University of Barcelona Institute for Lifelong Learning – Spain – realized an informal initiative of knowledge sharing using Social Network technology. The mentioned university – which offers professional and post-graduated course in either pure elearning and blended models – focused on the course of “Community Management and Social Media” where a group of students have autonomously and successfully applied acquired knowledge on Social Media by using most popular Social Network platform – Facebook, Linkedin and Twitter – to create an external collaboration environment where to share experience and learn collaboratively. Students who used that environments stated what they exchanged and learned on the Social Networks was helpful to integrate what they learned through the university’s e-learning system (LMS) (Rubio Carbò, Serrat Antolì, 2011). 119 A final decision on which model to use as a reference will have to be evaluated by taking into account additional elements. In fact, the existing experiences about use of Social Media and Social Network platform to higher education are still far to support any absolute conclusion. However, they indicate that an appropriate use of them – which will require a good strategy and execution - can surely help creating a stimulating environment where students can interact openly and spontaneously and learn better and more. 4. Opportunities and barriers to the integration of social media with distance learning A significant trend in the IT industry is the increasing number of technology options available today. Different technologies are combined together creating a second and third-order effect. A good example is the public network infrastructure – Internet - which can be considered as the first-order effect of the technology and on which a Social Network platform is based, for instance, as the second-order effect and which provides digital contents, services and other functionalities as the third-order effect (Lowendahl, Rust, 2012). The “consumerization” of the technology and the penetration of mobile devices in the consumer market have significantly contributed to the creation and diffusion of large-scale Social Media applications and services and the Social presence on the Internet. Facebook alone grew of 250 million users – from 350 to 500 – during the 2012 only and reached 1 billion users at the end of the 2012. Collaborative tools are not new, rather they have been existing for a long time already. However, Social Collaboration technologies like crowdsourcing, ideation, activity steams, wikis and blogs are enabling technology on larger scale. They enable hundreds of thousands - even million – of users to collaboratively create content, share experiences, build new relationships and knowledge. Social technologies are different from other kinds of software in their intrinsic ability to create mass participation facilitating a scalable collaboration. The capability to allow individuals to participate - anytime, anywhere – in a project, content, discussion, sharing of experience is what makes Social technologies unique. Social Networks – and more in general Social Collaboration – count on the capitalization of the mass participation to generate Business value (Wilson, Bradley, 2013). Facebook, the most popular Social Media platform as of today, is representative of the characteristics that other platforms have; Facebook, just like others such as Linkedin, Twitter, Youtube and more, should be taken as an example rather than as the absolute reference. Each of them, in fact, may offer some opportunities of same or different target of individuals, even the education field like students and docents. In other words, these platform should be 120 considered for what they do and as a real case of what can be done rather than as the absolute target point. The strategy should be to understand, list and apply a series of Social Media general principles which make sense for the education initiative, using the terminology and characteristics acquired from the Social Network platforms that are already making use of them and considering such platforms as an instance of the general principals. What are then the major benefits coming from the integration of the Social Network and Distance Learning? - The opportunity to leverage the magnitude and widespread diffusion of the phenomenon. The Web offers unique opportunities of expansion and build of social networks in terms of new type of relationships established among individuals. This offers a privileged channel to convey communications and facilitate interactions to build new knowledge. - The opportunity to consolidate information about individuals and their social network and knowledge through unique profiles, avoiding the fragmentation and dispersion of information in different sources and the inability to build relationships on them. - The ability to share and build knowledge, openly, with students and docents of the single courses. This allows them get in touch each other and create new communities where communicate and collaborate. - The ability to make it happen quickly, in real-time potentially. Such advanced environment will expand the communication, collaboration and knowledge over the traditional boundaries of Universities or other institution, becoming available and accessible everywhere. - The capability of customizing contents, tools and the learning environment to set-up a personal and customized environment for the individual, improving his/her personal experience. Also, Social Media technologies and the Social Network platforms can be leveraged to develop diverse innovative learning models and which might be applied to specific situation or context; examples are the Learning by doing, Learning by problem, Learning by project and in general the Cooperative Learning where the individuals learn by doing different activities related to a job, problem or project. The “gamification” is a new frontier of the Social Media technologies - and the Social Network which implement it – when applied to on-line education. With the term “gamification” one intends the application of videogame characteristics and design for the development of on-line games to be used in non-game contexts. It has been used successfully in many web based 121 businesses to increase user engagement and it seems to have high potential when applied to students in the context of on-line education as well. “[...] gamification can have a great emotional and social impact on students, as reward systems and competitive social mechanisms seem to be motivating for them. Reward systems suppose an innovative, fun and encouraging way to represent progress within an online educative experience.” (Domínguez, Saenz-de-Navarrete et al., 2013). Depending from the final objectives and the community of users being targeted, there are different categories of enabling Social Media technologies or platforms: - Enterprise collaboration tools, to be used internally the organization or institution to facilitate the collaboration. The limitation is often their ability to build mixed social networks where external contributors can join, interact and collaborate. - Social Media technologies, to be openly used from the individuals like blogs, wikis, idea generation tools and more. Such tools, although usable without any specific constraint, remain under the control of the organization or institution, ensuring the effective and appropriate use for the original purposes. - Access to public Social Networks like Facebook, Linkedin, Twitter and others, mainly as a public channel to communicate with stakeholders or institutions which have presence on them. Appropriate policies, terms and conditions may be developed and applied to this cases. The strategy will not be to prescribe the use of a particular technology or platform to a specific target of users - like the students – but rather to support docents and administrators to build a Social environment which is compatible with their roles and activities (Harris, 2012b). As described, the potential offered from the application of Social Media or Social Network to distance learning becomes interesting. But, undoubtedly, it’s not sufficient. Just like any big transformation, it requires the right people at the right place to understand it and support it to become part of it. In short, the technology alone is not sufficient to innovate, rather the human factor is crucial. The path to get there is not easy and the adoption of such technologies is exposed to many resistances. A Gartner research highlights the significant lack of understanding of the opportunities offered by the Social Media and Collaboration tools while confirms the readiness of technology and technical competencies to make it. 122 The main barrier to adopting Social Collaboration tools in higher education is then the lack of a clear strategy. The institutions will have to understand the generated value from such initiatives with respect to the traditional business and that Social Media shouldn’t be seen as the objective but rather as the means to expand the collaboration within the education ecosystem (Harris, 2012b). The advancing of mobile technologies represent an additional engine and opportunity to develop innovative learning models. “Mobile learning” leverages mobile technology for a facilitated “everywhere learning” (Herrington & Herrington, 2007). The use of mobile devices in distance learning enables better integration of contents in the context of where it’s used and where the student is located, which is usually outside the traditional environment in mobility. Also, by accessing the learning platform in mobility and using the Social Media technologies specifically adapted for mobile devices, students can efficiently and effectively communicate and interact by sharing experiences and knowledge in a Collaborative Learning environment. Using such technologies, that interaction can be enriched with the power of the Instant Messaging tools – like short messages, pictures and video, micro-blog – and the integration with Social Network platforms that students and docents can use to extend learning opportunities (Gikas, Grant, 2013). 5. Big data analytics and Cloud Computing as an essential technological support for the success of future education Big datasets and analytics are based on our lifestyle, behaviors, preferences and the activities we perform daily - using Facebook or a Learning Management System for instance - and how any related information is tracked and stored. The analysis of the aggregation of such a large amount of correlated data, “Big datasets”, allows for the generating of new knowledge and statistic 123 meaning. As an example, a CRM system can provide strategic information on where and when to start a specific education project for a particular target of individuals. The Big Data trend will bring interesting dynamics in the education ecosystem globally; in fact, in order to be effective, it will require a huge amount of data to be managed and stored, much more any institution can do alone (Lowendahl, Rust, 2012). The data about students and docents activities managed by elearning platforms will be collected and analyzed by Big Data analytics; the outcomes will support the definition of algorithms to be used with innovative adaptive learning models. The most promising adaptive learning uses meta-data associated to contents, learning activities and the information related to their use and effectiveness in the context of the on-line learning path. This “empiric” adaptive learning offers an alternative approach to the one where adaptive learning algorithms and data analysis outcomes are used instead. The adaptive learning models will adopt them in the appropriate proportions as the number of participants grow. Adaptive learning will become then a strategic asset in education. The mentioned meta-data – qualitative data – and the statistics on the use of the learning environment components – quantitative data – will be strategic data for the institutions that will want to expand their presence and activities on a large-scale o just optimize their internal costs. Also, Big Data analytics can contribute to higher education problem of “student retention”, generating valuable information to develop personalized learning paths and giving the students useful information to make right choices at right time for their educational career. “By 2016, adaptive learning data will be hard currency, creating open online education wars (and coalitions)” (Rust, Weiner, Harris, Lowendahl, 2012). A good case is the WICHE Cooperative for Educational Technologies’ (WCET’s) - a USA based institution – which has made alliances with many Universities in the USA with the common objective of developing effective e-learning programs, openly and collaboratively. The nationalization of student’s data for Big Data analysis will most likely start with primary and secondary education because of their public nature in most of the Countries. However, in the places where the Public institutions control the entire education system, the demand will come from the Governments directly (Rust, Weiner, Harris, Lowendahl, 2012). Producing evidence of an increase or decrease in interest of a specific content, service, capability or course is a way to weigh the effectiveness of using Social Media and to support decision-making processes on further investment. For the “bottom-up” nature of the Social Network, it’s quite hard today to establish clear and accurate quantitative objectives and create appropriate metrics. Therefore, it will be necessary to get metrics to evolve overtime and once accomplished there will be a much clearer correlation between the use of Social Media and the learning and Business impact (Harris, 2012b). 124 In order to successfully create a flexible, scalable and sustainable future education system, the institutions will need to embrace and implement required enabling technologies by switching from the “tools” approach to the “services” approach which is often generalized with the term “Cloud”. The Cloud Computing is the set of technologies used to offer application in the form of flexible, scalable and sustainable services. There are a few interesting applications in the market already which promise to effectively and efficiently help institutions and students to take better decisions. “Civitas Leaning” is an interesting option of a Cloud-based Big Data analytics tools which promises to support students, faculty and administrator to take better decisions by generated statically-valid outcome from the analysis of large datasets. The fully Cloud service model ensures no on-premises system to manage and reasonable cost of use (Lowendahl, Weiner, Harris, Rust, 2013). The Cloud can dramatically contribute to the reduction of investments and recurring cost of technology used for distance learning and offering, at the same time, the opportunity to dimension the investments and costs to real needs of the organization. Implementing a “services” approach also means adding external service providers into the education ecosystem. This can happen by outsourcing the internal information systems – passing from internal managed “tools” to external managed “services” – or by doing something more articulated like Moodlerooms does (see: www.moodlerooms.com), which uses Opensource application components in a Dell Cloud all offered with SaaS model – Software as a Service – hence a Business model where application services are provided to customers based on customers need and where customers pay for what they get, without making any capital investment upfront – and with the flexibility to get more as soon as they need more (scalability). Other “disruptive” model comes from 2U Inc. which offers all-in-one educational services, including Cloud on-line learning platform, to transform a traditional education institution in a distance learning model (see: www.2U.com). Then, the Cloud defines a new industry paradigm, the “flexible and scalable consumerization of the technology”. This can happen through the purchasing of managed technology services – and not of hardware and tools – in the form of IaaS (Infrastructure as a Service), PaaS (Platform as a Service) or SaaS (Software as a Service) where systems are hosted outside in distributed data centers data and applications are available in the Public Cloud, Private Cloud or Hybrid Cloud, ensuring the proper level of services and security of data according to the Institution needs. The new paradigm will allow the Institutions to make focused and better dimensioned investments to actual needs as well as reduce fixed and recurring costs of the technology infrastructures while keeping the ability to easily scale up the technology as the Business grows. In the mature markets the Cloud business is reporting a double digit growth. The School of Management of the Politecnico di Milano – Italy – predicted that, although the huge contraction 125 of investments in Italy – the 2013 allocated budget by Companies and Institutions for Cloud projects has increased of 11% on average at least, and will much higher – up to three times – in developing Countries. Cloud Computing will be then the enabling technology to make Big Data, Social Media as well as basic ICT services – like email – sustainable and scalable to future needs. “In the 2011 CIO agenda, 64% of higher education CIOs expected to move more than 50% of their infrastructures into the cloud before year-end 2015. The corresponding number for software as a service (SaaS) was 49%. In this year’s higher education sourcing survey, we find that 49% of institutions are already involved in some type of cloud sourcing, and 67% expect to be by yearend 2012” (Lowendahl, 2012). Although the result is not statistically significant because of the small sample - 1% only of the entire education institutions - it represents anyway an indicator of the increasing attention and understanding of Cloud technologies applied to the education fields. However, the institution will have to approach the Cloud within their sourcing strategy instead of taking uncontrolled actions in order to plan for getting bigger benefits and savings from its implementation. Also, legal and regulatory aspects will have to be sorted out, especially in the domain of the data privacy. Cloud services are today truly flexible in that sense and will have to gain trust from the institution before they can really been seen a big opportunity. 6. Conclusions and recommendations The expanding education ecosystem is creating the condition for the disruption of traditional learning models and a substantial switch of the instructional role from a didactic support to a more facilitation, mentoring and coaching role. Some institutions will embrace the changes, other will resist and fail (Oberer, Erkollar, 2012). Resistance to change is certainly not a new thing. Anticipating them will surely cut down on surprises and prepare the institution to move forward more quickly and efficiently. In order to make it happen, the institution will have to embrace enabling technologies as well, as a strategic partner for them to shape and implement future state of education. Technologies will be an essential enabling element for the effective and efficient implementation of innovative and sustainable qualitative-alternative learning models which are based on the distance-death principal. Thus, distance learning models, together with blended models, will give the traditional education institution the opportunity to establish a more sustainable, open, effective and on larger-scale education programs through the adoption of adaptive - student-centric – learning models. Governance, budgets and campus polices as well as National governments and education institutions are, in most cases, not ready nor aligned yet to consider the future learning environment. Despite this it may be concluded that the Public must keep a central role in the future education environment as a “regulator” in order to ensure fear competition and qualitative education services delivery to students (Masera, 2013). In other 126 words, although it will be a crucial ingredient of future education, the technology alone won’t surely generate any positive impact without the firm belief of Public in such “disruption”. The same MOOC phenomenon will require at a certain point a regulatory function in order to incorporate them into the student learning path. Major enabling technologies will be Social Media, Big Data analytics and Cloud Computing, with the support of Mobile technologies. These technologies will give the institutions the opportunity to develop efficient and effective customized learning models on the specifications of the students through adaptive learning models by making largely use of predictive analytics software tools and service-based technologies. Although some interesting real-case example of implementation of such technologies, substantial use of them are foreseen to happen in the very near future. It will not come by itself but rather will require the institution to deeply analyze technology trends and lean from other applications around their effective use before making any significant investment on it. In other hand, the institution will have to define a clear vision and strategy around designing and implementing sustainable and innovative alternative – distance learning – models, ensuring proper investment in the enabling technologies will be required for the specific case. This may also mean starting experimenting with adaptive learning now to gain experience with the strategies and processes, and to determine where it is applicable. Establishing strategic alliances among institutions - where it will make sense – will help them to leverage the experience and contributions of each partner with minimal competitive risk – just like the GUIDE association promoted by the Marconi University does effectively - and make experiments to understand the feasibility, sustainability and effectiveness of such technologies when applied to innovative learning models (Rubio Carbò, Serrat Antolì, 2011). 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