yearbook 07 ASSOCIATION Adria Airways Aer Lingus Air France Air Malta Air One Alitalia Austrian bmi British Airways Brussels Airlines Cargolux Croatia Airlines CSA Cyprus Airways Finnair Iberia Icelandair Jat Airways KLM LOT Lufthansa Luxair Malev Olympic Airlines SAS Scandinavian Airlines Spanair SWISS TAP Portugal TAROM Turkish Airlines Virgin Atlantic Airways OF EUROPEAN AIRLINES AEA Fast Facts A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Member Airlines . . . . . . . . . . . . . . . . . 31 Billion € turnover . . . . . . . . . . . . . . . . 75 Million passengers carried. . . . . . . . 343 Million tonnes of cargo carried . . . . . . 6 Destinations served . . . . . . . . . . . . . 605 Countries served . . . . . . . . . . . . . . . 161 Flights every day . . . . . . . . . . . . . 11,030 Aircraft in fleet . . . . . . . . . . . . . . . . 2,540 Employees . . . . . . . . . . . . . . . . . 375,000 Disclaimer Any views or opinions presented in this Yearbook are solely those of the Association of European Airlines and do not necessarily represent those of individual member airlines. © Association of European Airlines, June 2007 Table of Contents A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Adria Airways Aer Lingus Air France Air Malta Air One Alitalia Austrian bmi British Airways Brussels Airlines Cargolux Croatia Airlines CSA Cyprus Airways Finnair Iberia 3 Chairman’s Welcome 5 Operations & Economics 2006 at a Glance The Global Economic Environment Traffic and Capacity Operating Results Developments in the ‘No-Frills’ Sector 15 The Enviro.aero Initiative 17 Issues Emissions Containment - and Emissions Trading Icelandair EU-US - Agreement at last? Jat Airways The Airline-Airport Relationship KLM Security in an Insecure World LOT Lufthansa Luxair Malev Olympic Airlines SAS Scandinavian Airlines Spanair SWISS TAP Portugal TAROM Turkish Airlines Progress Towards the Single Sky Cargo - A Crucial Part of the Business 27 Spotlight on AEA About AEA Airline profiles Key Statistics 64 Glossary Virgin Atlantic Airways TA B L E O F C O N T E N T S - A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 1 Chairman’s Welcome FERNANDO CONTE | AEA CHAIRMAN 2007 Dear reader of the AEA Yearbook, In inviting you to browse this latest edition of the AEA Yearbook, I invite you also to reflect on the way it is structured. In the first section, you will read that demand for our product has grown faster than supply, we have also halted the decline in unit revenues, and consequently we can report the best consolidated financial result for many years. In the second section, however, it is clear that all the challenges identified three years ago in the AEA Action Plan remain. The Environment – External Aviation Relations – Airports – Air Traffic Control – Safety and Security; all these issues have come a long way since 2004, when the Action Plan was launched, yet all remain as challenging as ever. Of these, the greatest challenge is posed by the way environmental concerns will shape the industry’s future. Moves are in train to incorporate aviation into the EU Emissions Trading Scheme, something which has the potential, at best, to allow the industry to manage its growth in an emissionseffective way, but at worst to wipe out the bulk of the industry’s profits, and consequently the ability to invest in new and greener technologies. At the same time, civil aviation is continually targeted with ill-informed and increasingly extreme criticism of its environmental performance. Regular readers of the Yearbook over the last ten years will be aware of how seriously the industry takes its responsibilities, yet we are very often characterised as being ‘in denial’. Nothing could be further from the truth. I’m very pleased to welcome a new industry initiative, manifested in the website www.enviro.aero, which is aimed at setting the record straight by providing a wealth of facts, viewpoints and case studies illustrating the true scale of the industry’s contribution to climate change, and what it is doing about it. On many of the other important industry issues we are also facing a tipping point. The Single European Sky remains a paper project, albeit a very well documented one, but the need to begin realising its environmental benefits makes it imperative that words are turned into actions without further delay. Similarly, long-overdue legislation concerning the airline-airport relationship has travelled a long way down the drafting process, but good, robust regulatory texts need to be finalised – and implemented. The EU-US agreement has been signed, and we shall shortly begin to see airlines taking advantage of the new market opportunities that it offers. However it did not go as far as European airlines might have wished, and Stage 2 of the agreement is not only legislated for, but deadlines are in place and we must already begin to prepare its content. These and other topics are dealt with in depth in this AEA Yearbook. The extent to which we resolve today’s challenges will shape the future of our industry. I hope that you, dear readers, will follow these narratives with interest through this and future issues of the Yearbook. Fernando Conte Chairman and CEO Iberia AEA Chairman 2007 C H A I R M A N ’ S W E L C O M E - A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 3 At the heart of today’s travel industry Airlines We can help you get the best out of your most important asset ... ... your airline’s schedules OAG is a global flight information and data solutions company for the passenger aviation, air cargo logistics and business travel markets. It brings together buyers and sellers of air travel and transport through the management and distribution of airline product information, the supply of corporate travel planning tools and the promotion of travel and transport products. Data Collection, Verification & Distribution Promotion Schedules for 1,000 airlines fed into 30 distribution systems. Promote your airline connections to business travellers and travel arrangers worldwide. Rely on OAG to ensure your schedules obtain full visibility across multiple channels. 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For further information contact Nick Salter at [email protected] or find out more at www.oagdata.com Operations & Economics A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Adria Airways Aer Lingus Air France Air Malta Air One Alitalia Austrian bmi 6 2006 at a Glance 7 The Global Economic Environment 8 Traffic and Capacity 10 Operating Results 12 Developments in the ‘No-Frills’ Sector British Airways Brussels Airlines Cargolux Croatia Airlines CSA Cyprus Airways Finnair Iberia I l d i O P E R AT I O N S & E C O N O M I C S - A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 5 2006 at a glance Ê Traffic continues to grow Passenger traffic for the most part followed established trends, with good growth in Europe and much lower increases on the North Atlantic. The Far Eastern market, booming for so long, experienced a clear slowdown of growth towards the end of 2006. Traffic RPK% 20 Cross-border Europe North Atlantic Domestic 15 Far East 10 5 0 -5 -10 2000 -15 2001 2002 2003 2004 2005 2006 Source: AEA AEA Passenger Load Factors Moving 12-month average Ê Load factors – is this the alltime high? % 85 Passenger load factors improved for the third consecutive year, to 76.5%, a level unimaginable when the 70% barrier was reached ten years previously. 2007 has begun with still further improvement, but not sustained into early Summer. Has the limit finally been reached? Long Haul 75 65 55 Ê Profitability – still inadequate, but starting to build AEA airlines collectively recorded an operating surplus of € 2.6 billion, continuing the steady upward progression of the previous two years. Nevertheless, an operating margin of just 3.5% is less than half what the industry needs to be genuinely sustainable. Short/Medium Haul 94 95 96 97 98 99 00 01 02 03 04 05 06 07 Source: AEA Profitability Operating margins % 10 target 8 6 4 2 0 -2 -4 6 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 2000 2001 2002 2003 2004 2005 2006 Source: AEA The Global Economic Environment World economies grew strongly in 2006, with all regions performing well. The overall figure was a plus 5.1%, a magnitude comparable to the two previous years. The increase was underpinned by exceptionally strong growth in the emerging and developing markets; China, India and Russia registered growth of 10%, 8.3% and 6.5% respectively. Much lower, but nonetheless strong, growth rates were recorded in the EU and the US, as well as in Japan. The US economy had an uneven ride, starting and finishing the year on a high but with a deceleration in the middle two quarters, to post an annual figure of 3.4%. For the EU, the 2006 growth of 2.8% was the highest this century and 1.0 points higher than in 2005. The improvement was largely thanks to robust performance in the three largest economies, with plus 2.7% in both Germany and the UK and +2.2% in France. The German figure in particular was a spectacular increase over the 0.9% recorded in the previous year. World Economic GDP Growth (constant prices, % change) 2000 2001 2002 2003 2004 2005 2006 2007 World 4.9 % 2.6 % 3.1 % 4.1 % 5.3 % 4.9 % 5.1 % 4.9 % EU 3.9 % 2.0 % 1.3 % 1.4 % 2.4 % 1.8 % 2.8 % 2.4 % USA 3.7 % 0.8 % 1.6 % 2.5 % 3.9 % 3.2 % 3.4 % 2.9 % Japan 2.9 % 0.4 % 0.1 % 1.8 % 2.3 % 2.6 % 2.7 % 2.1 % Source: IMF The Euro remains strong against the Dollar, having ended 2006 11% up compared to a year earlier, and having appreciated further in early 2007. In terms of currency in circulation, the Euro overtook the Dollar during the course of 2006. The strength of the Euro has negative implications for trade, given that the European economy is predominantly export-led, although no detrimental effect is evident so far. OECD, however, has warned that complacency in the current favourable climate should be avoided, and in particular the Maastricht convergence criteria should be more rigorously observed to maintain the stability of the monetary union. Looking ahead, the consensus view is that 2007 will see the peak of the current economic cycle, and worldwide growth will soften somewhat. The process should be a controlled one, the greatest threats being inflationary pressures and unresolved global imbalances, such as the large and growing US deficit. Led by China and India, the global economy should still grow at close to 5%. In Europe, business confidence remains high. With most countries foreseen to maintain growth rates close to 2006 levels, GDP could increase by 2.4% in both 2007 and 2008. EU27 Economic Growth 2005 - 2006 2005 2006 10 8 6 4 2 0 rm any U Fra K nce Ital Sp y Ne the ain rla Be nds lg Sw ium ed Po en la Au nd De stria nm a Gre rk ece Irel a Fin nd l Po and Cz rtug ech al R Ro ep. m Hu ania ng ar S Lux lova y em kia bo Slo urg v Lith enia uan ia Bu lga ria Lat C y vi a p Es rus ton ia Ma lta A variety of indicators pointed to a broad-based economic recovery in Europe. Investment levels continued to strengthen, while private consumption, depressed in recent years, showed a significant increase in 2006. Employment levels were higher and interest rates remained low, while high oil prices failed to make an impression on overall inflation, which remained at 2.3%. GDP% 12 Ge Generally high levels of growth were posted by the economies of Eastern Europe, continuing along an economic catch-up trajectory. Latvia and Estonia enjoyed double-digit growth while Bulgaria and Romania recorded strong increases in advance of their accession to the EU. An increase of almost 6% saw Poland move above Austria as the EU’s 9th largest economy. Source: Eurostat O P E R AT I O N S & E C O N O M I C S 7 Traffic and Capacity For a year in which no significant external events affected traffic, this was a historically low figure. However, this was at least partly a result of capacity restraint on the part of the airlines, who added just 4.5% to seat-kms during the year, following a 4.6% increase in 2005. Consequently, load factors again reached record levels. Individual regions displayed differentiated but consistent trends. The North Atlantic was the weakest of the major flows with just 0.7% of traffic increase. The strongest was Far East/Australasia which recorded a plus 9.8%, although growth was weakening throughout the second half of the year before levelling-out at about 5%. Traffic on the South Atlantic is in an extended boom period which can be traced back to late 2003. The 2006 growth figure was 12.8%, fuelled by strong economic performance in the region, while the AEA airlines’ traffic will have been boosted by the suspension of service by Brazilian national carrier Varig, which formerly had a substantial share in the large Brazil-Europe market. AEA passenger traffic growth rates (12-month moving average) RPK% 25 Far East Cross-Border Europe North Atlantic 20 15 10 5 0 200 5 200 -01 5 200 -02 5 200 -03 5 200 -04 5 200 -05 5 200 -06 5 200 -07 5-0 200 8 5 200 -09 5 200 -10 5 200 -11 5 200 -12 6 200 -01 6 200 -02 6 200 -03 6 200 -04 6 200 -05 6 200 -06 6 200 -07 6 200 -08 6 200 -09 6-1 200 0 6 200 -11 6 200 -12 7 200 -01 7 200 -02 7 200 -03 7-0 4 AEA members boarded 343.4 million passengers in 2006, an increase of 14.4 million over the previous year’s total. In passenger-kilometre terms, this represented an annual growth of 5.4%. 12 Months to Middle Eastern traffic grew 6.9% having suffered in mid-year from the closure of Lebanese airports during the conflict period. By year-end, however, strong growth had returned and double-digit increases have carried through into 2007. Source: AEA than economy in Europe, this was not the case on the North Atlantic, where the high yield segment increased 4.9% against a 0.2% decrease in economy travel – following a similar disparity in 2005. Ê Strong growth in Europe At the global level, the AEA passenger growth occurred mainly in the economy cabin, with a 4.6% increase compared with +2.1% in first and business. Premium traffic accounted for 9.6% of the total, compared with 16% as recently as 2001. While premium traffic grew more slowly Within Europe, the cross-border market remained buoyant with a plus 7.1% in passenger-km and plus 6.1% in passenger boardings. Several major country origin/destination markets exceeded this figure, Germany with 7.5%, Spain 7.3% and Italy 6.9%. An exception was the UK with just a 0.6% increase, while France was slightly below average at 4.0% AEA’s major long-haul markets arriving and departing passengers 2006 2005 % United States 23,015,887 22,864,927 + 0.7 India 3,657,061 2,758,597 + 32.6 Japan 3,326,773 3,227,680 + 3.1 Canada 3,219,220 3,217,097 + 0.1 China 3,152,675 2,852,517 + 10.5 Brazil 2,792,735 2,281,971 + 22.4 South Africa 2,250,262 2,132,656 + 5.5 Source: AEA 8 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Of the countries represented by AEA member airlines, strongest growth – 17.1% – was in traffic to/from Romania, followed by Slovenia, Serbia and Turkey, all in double digits. Just below this level, between 9%-10%, were the sizable markets of Switzerland, Denmark and Austria. AEA members’ traffic to/from Russia increased by 14.1% to 3.75 million passengers. AEA members boarded 343.4 million passengers in 2006, an increase of 14.4 million over the previous year’s total. Ê India leads the Asian boom While AEA members’ India and China traffic had grown in 2005 at near-identical rates of over 20%, in 2006 India accelerated still further, to a remarkable plus 32.6%, while the growth in traffic to/from China moderated to 10.5%. A consequence was that India, with 3.66m passengers, overtook Japan (3.33m), Canada (3.22m) and China (3.15m) to become AEA’s second-largest long-haul market, after the USA. Ê Still higher load factors The Middle East and the North Atlantic were the only AEA route groups to experience a downturn in load factors in 2006. Overall, occupancy increased by 0.6pt to 76.5% with all long-haul regions except Africa recording 80% or better. On European cross-border services, load factor improved strongly to 69.3%, and further improvement in early 2007 holds out the possibility of an eventual 70% outcome, which would have been unthinkable even a few years ago – indeed, the 65% barrier was breached for the first time as recently as 2004. Ê Outlook for 2007 on short-haul and 5% on long-haul, amounting to an overall growth of about 5.5%. In the first four months of 2007, load factors continued to improve over previous year, albeit marginally. This, too was a trend which was weakening into April and May, and it remains to be seen whether an improvement can be sustained through the Summer. The growth patterns established in 2006 have continued into the early months of 2007 although some signs of weakening have appeared in late April and May. These may translate into a realignment of the trend lines but for the time being the outlook is for an increase by year-end of about 8% Sweden +8.1% Finland +9.3% Norway +7.3% Iceland +8.8% Denmark +9.3 Ireland +7.6% UK +0.6% AEA intra-european passengers Traffic growth, 2006 over 2005 Source: AEA France +4.0% Netherlands Poland +5.4% +6.4% Belgium Germany +5.3% +7.5 Luxembourg Czech Rep. +2.6% +0.5% Switzerland +9.9% Italy Portugal +4.2% +6.9% Spain Austria +9.1% Slovenia +16.3% Croatia +1.9% +7.3% Hungary +6.8% Romania +17.1% Serbia +12.8% Turkey Greece +4.4% Malta +7.9% +11.8% Cyprus -1.4% O P E R AT I O N S & E C O N O M I C S 9 Operating Results AEA’s consolidated operating results will henceforward be reported somewhat differently, in that figures will be presented in Euros rather than in US dollars. Additionally, results will be shown before interest, to bring reporting into line with industry standards and conventions. Consequently, a reliable timeline can only be established back to 2000, and the intervening results look somewhat different to those which have been displayed in previous Yearbooks. Most notably, the operating losses – after interest – which were reported in 2000 and 2002 are now recorded as small profits. 2001 and 2003 remain as unprofitable years. The 8% margin was achieved – just – in the third quarter of the year, always the most profitable period for the AEA airlines. The early Summer produced a 5.7% margin but the overall figures were depressed by the marginallyprofitable fourth quarter (+2.6%) and the perennially unprofitable Jan-Mar period (-3.4%). Operating Margin by Quarter, 2005 and 2006 % bn On the cost side, the main driver was the continuing high cost of fuel, which effectively showed a 20.6% increase in 2006, following a 37.1% rise in 2005. Consequently, fuel has risen from about 15% of AEA members’ total operating cost to 22.5% in just two years. Fuel & Oil cost per consumed gallon 2005 10 2006 2.0 8 6 1.5 4 1.0 2 AEA Airlines’ Operating Profits, 2000-2007 a slight decrease was recorded in Europe, -1.1% cross-border and -0.7% if domestic is included. 0 0.5 -2 3.0 0.0 -4 2.5 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Source: AEA 2004 2005 2006 Source: AEA 2.0 1.5 Two out of the three components of profitability – yield, unit cost and load factor – showed a favourable development vis-à-vis 2005. Passenger yields rose 3.5% from 9.0 to 9.3 € -cents per passenger-km, while unit cost increased just 1.6%. 1.0 0.5 0.0 -0.5 -1.0 200 6 200 5 200 4 200 3 200 2 200 1 -2.0 200 0 -1.5 Source: AEA Provisional figures show that 2006 was by a substantial margin the most successful year of the decade, with an operating surplus of € 2.6 billion, up from € 1.7bn in 2005. Notwithstanding the improvement, this represented an operating margin of just 3.5%, still below the levels of 1998-9 and far from the notional 8% target which would represent a genuinely sustainable industry figure. 10 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S The yield improvement was generated mainly on the North Atlantic, where the average revenue per kilometre increased 11%. Influencing this figure was the 5% growth in transatlantic premium-cabin traffic, compared with a very slight decrease in economyclass passengers. Although very much a niche, part of this increase will have been realised by full business-class services flown by specialist operators on behalf of AEA airlines; three member airlines are currently offering five daily roundtrips in this segment. Elsewhere, yields on Far East routes improved slightly, by just over 2%, but Another area of cost inflation between 2005 and 2006 was airport charges, which rose 6.2% on a per-passenger basis. This was partly compensated by a slight decrease in the other main infrastructure cost component, enroute navigation charges. The major positive contributor to cost control in recent years, distribution cost, continued to move in a favourable direction, with a 6.0% decrease per tonne-km, following a -14.8% in 2005. Clearly, the economies inherent in internet selling continue to be realised. AEA’s outlook for 2007 is for a further improvement in operating surplus, to slightly better than € 3bn. This projection is very sensitive to a number of factors, which include a slight softening in demand and the prospect that load factors – which in recent years have mitigated the damage from the fuel price explosion – may finally have reached their ceiling. Body to body. AEA AIRLINES IN 2006 W W W. A E A . B E O P E R AT I O N S & E C O N O M I C S 11 Developments in the ‘No-Frills’ Sector The no-frills business model continues to proliferate across the intra-European market. The number of airlines tracked by AEA now numbers 18, and this group increased their production – in terms of peak weekly seats – by 27.3% between Summer 2006 and 2007. More than five points of increase were accounted for by the consolidation under the TUIfly.com banner of HapagLloyd’s charter-type services and city-express services. This creates the third-largest entity within this group, however the sector continues to be dominated by Ryanair (+22.6%) and EasyJet (+12.9%), which together account for almost half the no-frills total. “No-Frills” (in seats per week (m)) Aerlingus.com Easyjet Ryanair 5 Others 4 (15) 3 Ê Long-Haul No-Frills? (17) 2 A constant source of speculation in and around the industry is the prospect of the no-frills product migrating to long-haul routes. Any two industry analysts are likely to have opposing views on the matter. The two largest Central/East European carriers, Wizzair and SkyEurope, have both developed route systems based on multiple bases in different countries in the area, in an attempt to derive critical mass in a fragmented marketplace. The network carriers of the region, still essentially state-owned and with a strong national identity, would have much more difficulty in implementing such a strategy. Ê Ancillary revenue – making all the difference The established no-frills carriers have long been aware of the potential for leveraging their traffic volumes to produce revenues over and above the income from ticket sales. For some, these ancil- 12 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S (11) 1 7 200 6 200 5 200 4 200 3 0 200 Much of the new capacity coming on stream is focused in two market segments: leisure travel to Mediterranean destinations, and Eastern Europe – particularly serving destinations where large expatriate populations have congregated following EU enlargement. National and European legislative initiatives have in 2007 ended the practice of quoting, on billboards and websites, basic fares exclusive of add-on fees. The era of the € 0.01 fare has ended. (15) (12) As a group, these airlines accounted for 25.7% of intra-European seat capacity. This compares with a figure for AEA member airlines of 54.3%. Ryanair in early 2007 have concluded a major new agreement with a global hotel agency, and deals to place advertisements on seat-backs and overhead lockers. It remains to be seen whether the long-heralded introduction of in-flight gambling will materialise this year. Source: OAG-Max/websites lary revenues have become an increasingly important part of their business. Ryanair’s ancillary revenues in their 2006-7 financial year increased by 40% to € 362 million, or 16% of their total revenue. Their passenger count of 40 million represents a great ‘captive audience’ for merchandising, but so does their website with approximately 15 million unique users per month. For EasyJet, the figures are only slightly less impressive. In the first half of their 2007 financial year, it reached £ 77 million, a 32% increase and 11% of the total. EasyJet identify five categories of ancillary revenue sources: In-flight Card fees Change/Rescue/Speedy Boarding Excess Baggage/Sporting Goods Partner Recent developments include the launch, in October 2006, of a daily Hong Kong – London LGW service by Oasis Hong Kong airlines, with one-way prices starting at £75, and a proposal from the CEO of Ryanair to form a new airline, equipped with Boeing 787s, to fly transatlantic routes. Zoom Airlines, a Canadian carrier, is serving several Canada-UK markets and a UK subsidiary has plans to launch a London LGW – New York JFK service in June 2007, with a lead-in price of £129. Contrary to popular perception, longhaul low fare is not new. From the 1950s through to the early 1970s, Loftleidir Icelandic Airlines operated Luxembourg – New York services with an intermediate stop in Iceland, using propeller-driven aircraft, uniquely offering fares lower than the IATA levels. In the late 1970s, Laker Airways introduced its London-New York ‘Skytrain’ service with no reservations and all seats priced at £59/$99. These operations took place against a backdrop of heavily regulated ‘normal’ The number of airlines tracked by AEA now numbers 18, and this group increased their production by 27.3%. fares which were kept artificially high by international agreement. Any current-day new entrant must join a price mechanism which is much more market-driven and compete against established airlines which are much more efficient. The same is true, of course, in shorthaul markets, where no-frills competition is now firmly entrenched. The question is: can new operators find sufficient comparative advantage in their business model to field a credible differentiated product? Several aspects of the competitive advantage which may be available on short-haul will not necessarily translate to long-haul operation. Aircraft and crew utilisation is an obvious example. A roundtrip between Europe and East Coast USA occupies a single aircraft for a whole day and requires two complete crews, one of which will need overnight hotel accommodation – regardless of business model. Fuel – a cost element over which nofrills operators have no more control than do the network airlines – is a much bigger proportion of total costs on long-haul services. For the AEA airlines, it accounted for more than 25% of expenses on North Atlantic routes in 2006, compared with less than 15% on European services. taking into account planning lead times, flight cost as a proportion of total cost, and a possible ‘what-if’ factor weighing the consequences of schedule disruption. as a carrier that ‘ticks all the boxes’, as well as continually inventing new boxes, the distinction between other carriers in this sector continues to be eroded. Add to this the widespread availability of very attractive fares offered by network carriers over a broad spectrum of long-haul routes, both point-to-point and through hub connections, and it is clear that new entrants seeking to bring a no-frills business model to intercontinental markets have substantial obstacles to overcome. While longhaul no frills has yet to materialise and mature, airlines with competitive cost structures are emerging, while new regulatory structures such as EU-US could offer new market opportunities and new forms of cooperation between established carriers and no-frills feeder services. From the no-frills side, carriers have discovered the revenue potential of adding back frills, at a price. These may include such features as assigned seating and priority boarding. At the same time, established carriers, having successfully embraced internet sales and e-ticketing, have also adopted other typical elements of the no-frills model, such as paid in-flight catering. Ê A convergence of business models ? Defining a ‘no-frills’ carrier is a subjective exercise which involves putting imaginary ticks in imaginary boxes alongside a range of product features, both commercial and operational. While Ryanair has for long stood out Savings generated through such initiatives have allowed the network airlines to review their commercial strategy and face the competitive challenges posed by the no-frills sector. Many AEA member airlines have developed low-fare one-way pricing structures across their European networks. One member, Aer Lingus, has reinvented itself with an outright no-frills product on its European routes. Another, Brussels Airlines, has sealed a merger with former no-frills carrier Virgin Express with a radically simplified two-tier pricing structure, offering flexible fares in one cabin and very low prices in the other. Possibly the largest source of cost advantage for no-frills operators in Europe comes from seating density, which is typically around 25% greater than for network airlines. While high-density seating configurations on long-haul widebody aircraft could produce capacity increments of this order, issues of comfort on long sectors could be an important factor in travel decisions. Travel decisions for long-haul journeys are in any case likely to be more carefully considered than for short-haul, O P E R AT I O N S & E C O N O M I C S 13 The Enviro.aero Initiative A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Adria Airways Aer Lingus Air France Air Malta Air One Alitalia Austrian bmi British Airways Brussels Airlines Cargolux Croatia Airlines CSA Cyprus Airways Finnair Iberia Icelandair Jat Airways As global concerns over climate change have gained prominence in the public awareness, the misperception that somehow air transport is largely to blame has gathered momentum. It is not uncommon to hear aviation referred to as “the largest contributor to climate change”, a statement which, while incorrect, is in danger of becoming received wisdom unless the industry makes its environmental performance better known and its arguments better heard. The excellent work which has been carried out by all sectors of the industry to reduce greenhouse gas emissions is not widely known, the true figures are not understood, the hugely positive contributions that aviation makes to today’s society are generally ignored – and the sector has become an easy target for some politicians and NGOs. KLM LOT Lufthansa Luxair Malev Olympic Airlines SAS Scandinavian Airlines Spanair That is because, to date, the industry has failed collectively and successfully to communicate this to the public. Responses have been piecemeal and fragmented – and essentially reactive. The enviro.aero initiative, a global, cross-industry exercise launched in May 2007, aims to remedy this. Its public interface is the www.enviro.aero website, a showcase for aviation’s environmental credentials which, hopefully, will provide balance in the debate about the impact of the sector on the environment. More than a simple repository of facts and viewpoints, it is also intended to be a place where the public and the media can ask questions and interact with industry, thus encouraging proper debate. Through this constantly growing website, the public will have access to reliable and verifiable information on aviation, the environment and climate change, from general information on the infrastructure, operational and technological steps taken in pursuit of emissions containment, to case studies and key statistics. The air transport industry is confident that it is meeting its environmental responsibilities, but up until now it has been less positive that it has been communicating this confidence in an effective manner. The collective effort taken by all sectors of the industry, worldwide, will hopefully reassure travellers that they can fly without guilt, and help to broadcast the message that an entirely sustainable industry is a realistic objective. SWISS TAP Portugal TAROM Turkish Airlines Virgin Atlantic Airways T H E E N V I R O. A E R O I N I T I AT I V E - A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 15 Issues A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Adria Airways Aer Lingus Air France Air Malta Air One Alitalia Austrian bmi British Airways 18 Emissions Containment - and Emissions Trading 20 EU-US - Agreement at last? 21 The Airline-Airport Relationship 22 Security in an Insecure World 23 Progress Towards the Single Sky 24 Cargo - A Crucial Part of the Business Brussels Airlines Cargolux Croatia Airlines CSA Cyprus Airways Finnair Iberia Icelandair Jat Airways KLM LOT Lufthansa Luxair Malev Olympic Airlines SAS Scandinavian Airlines Spanair SWISS TAP Portugal TAROM Turkish Airlines Virgin Atlantic Airways I S S U E S - A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 17 Emissions Containment and Emissions AEA, in cooperation with other industry stakeholders, has developed a comprehensive Emissions Containment Policy in response to the challenge of identifying a sustainable path for industry development in the face of real concerns over climate change. In developing its Emissions Containment Policy, AEA has highlighted a number of areas in which the potential exists for substantial improvements in greenhouse-gas emissions. The way carriers maintain and fly their aircraft plays a large part in environmental efficiency, and the airlines are actively engaged in implementing and promoting best practice in their operations. Technology holds the key to even greater efficiency gains. Airframe and engine manufacturers are constantly enhancing their product range, and every new aircraft type or variant which comes onto the market is invariably more environmentally-efficient than the model it supersedes. The industry is also supporting research into alternative fuels. The third area of potential improvement is in infrastructure. Europe’s airspace, fragmented into countryshaped parcels and dotted with nogo zones reserved for military use, is badly in need of redesign. Aircraft fly circuitous routes, or are assigned to flight levels where they are operating below optimal performance. The rationalisation of European airspace is part of the ongoing Single Sky programme, which offers massive potential to reduce costs, delays and environmental impact. Increasing congestion at major airports can involve aircraft flying round in circles awaiting a landing slot, or waiting in line on the ground for their turn to take off. 18 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Along with technology, operations and infrastructure, the fourth pillar of the AEA’s Emissions Containment Policy allows for ‘market-based solutions’ and in particular the inclusion of aviation into an Emissions Trading Scheme – the issuance, buying and selling of permits to produce greenhouse gases. AEA, along with other industry associations, has consistently embraced the concept of ETS as a useful tool in the drive to manage the industry’s greenhouse gas emissions. In this context, the proposal made by the European Commission to include aviation in the EU ETS constitutes a positive and innovative step. The real advantages of an ETS begin to emerge when it is applied in conjunction with the other emissions-abatement measures in which the aviation sector is actively engaged, acting as a catalyst to enhance their effectiveness by ensuring that resources are directed to where they will do the most good. However, an ETS is a complex machine with many moving parts, and an imperfectly-designed system could have a very detrimental effect on the industry while delivering little environmental benefit. In its present form, the Commission’s scheme raises serious concerns that the proposal is based Trading Airlines contribute enormously to the economic, social and political framework of Europe. on unrealistic assumptions, resulting in a dangerous under-estimation of the wide-ranging repercussions of the scheme on European aviation. When airlines undertake to contribute to emissions abatement, they do so despite the fact that any such contribution will be small, because their share of global emissions is small. As they emit just 2% of global carbon dioxide, an airline ETS will be operating within a very confined area. Airlines contribute enormously to the economic, social and political framework of Europe, and this contribution must be taken into account when evaluating proposals which will fundamentally influence the dynamics of the industry. Any mistakes made at this stage, any heavy-handedness, could have massive repercussions for the industry, for European mobility and competitiveness, for tourism and the regions. The challenge is to create a framework within which the growth of the industry can be sustained while its emissions are contained. In essence, the difference between a ‘good’ and a ‘bad’ ETS could be minimal in climatechange terms, but huge in its impact on an industry which, directly or indirectly, touches all of Europe’s citizens. Ê Taxes and Charges – an alternative to ETS? Whatever the complexity of an emissions trading scheme, its primary feature is the ‘cap’, or emissions target, around which it is designed, since that determines the number of permits which are issued and which can be traded. If the issuing authority decides that the cap should be reduced, then that is what will happen; the reduction will occur either within the industry, or in other industries from whom permits are purchased. An ETS, then, should be capable of being fine-tuned to whatever objective is required. An airline, presented with its permits for a given trading period, can use its own judgement as to how best to use them. It can choose to adjust its capacity provision at points around its network, it can invest in emission-reduction technology or to realise improvements through operational and technical procedures – or it may choose to exceed its target and purchase additional permits. In any case, the success with which it pursues any or all of these strategies will be a measure of effective management. Taxing and charging regimes do not start with clear objectives as regards emissions targets. If airlines pass the costs on to their passengers, demand will be affected in a crude and haphazard fashion. If the airlines absorb the costs themselves – much more likely in a highly competitive marketplace – their profitability, if they have any, will be deeply affected, as will their ability to invest in technical and technological solutions. ISSUES 19 EU-US Agreement at Last On April 30th 2007, on the occasion of the EU-US Summit, a ground-breaking Air Transport Agreement was signed between the two sides, having been drawn up between the European Commission and the US Department of State on March 2nd and ratified by the Council of EU Transport Ministers on March 22nd. It will come into effect on March 30th 2008. This agreement was the culmination of eleven rounds of negotiation spread over more than three years As can be imagined with such an intensively-negotiated outcome, there is not, and there was never intended to be, a clear ‘winner’ between the two sides. In the short term, certain commercial developments now become possible which might have differential impacts on individual airlines. The agreement finally removes the legal uncertainty over the ‘Community Clause’ whereby all EU airlines should have equal access to all EU markets. This has of course been a reality for intra-EU travel for many years, however its application in the EU’s biggest external market is a ground-breaking development. Whether or not Community airlines choose to take advantage of 7th-freedom opportunities to the US, the fact that they can do so is remarkable. While the deal has created a level playing field within Europe for EU airlines serving the US, its critics point out that the same level playing-field will not exist between the EU and the US. Generally speaking, the inequalities of opportunity between the two sides enshrined in the agreement are already in place. An EU airline may be owned 49% by non-EU interests while a US airline must be 75% US-owned. Remedying 20 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S this inconsistency had previously been a precondition for the agreement from the European side. However it became clear that this was a concession the US were not able to offer in the present political climate. Another area of inequality is access to routes beyond the normal 3rd and 4th freedoms. The US domestic market remains firmly closed to European carriers whereas US airlines can fly freely on cross-border routes in Europe. Again, this substantial imbalance on paper is not reflected in reality; US airlines have currently an established portfolio of 5thfreedom opportunities in Europe, but with the exception of the large express cargo carriers, these rights are unused and indeed US 5th-freedom networks have been dismantled as liberalisation has created a much more competitive marketplace in Europe. C l e a r l y, t h e E U - U S a g r e e m e n t has swept away many of the rules governing operations between the two regions. In doing so, it highlights all the more clearly the limits and constraints which remain, particularly regarding operations within, rather than between the two markets. Therein lies the essential difference between the European and the American vision of ‘Open Skies’. Nevertheless, both sides are committed to a second-phase process of extending the agreement further into areas which it was unable to reach this time. A late insertion to the text, insisted upon by the Council, allows for a revocation of rights granted under the agreement if substantive second-stage negotiations are not forthcoming. In the meantime, it is to be hoped that early experience of the agreement will show that opportunities outweigh threats in the new age of EU/US operations. The Airline-Airport Relationship The activities of airlines and airports are complementary in nature, neither can function without the other. However, the airline business is founded on two revenue streams: from the airlines themselves through user charges, and from the airlines’ passengers, through the retail and other services provided to them. AEA believes that revenue gained from passengers brought to the airport by airlines must be factored into the equation and taken into account when airport charges are being established – the so-called ‘single till’ principle. European hub airports are essential components for the cohesion of the Single Market, as well as providing vital links to the rest of the world for both passengers and freight. They enhance Europe’s worldwide competitiveness and function as a building block for achieving the objectives of the Lisbon Agenda. dling at Community airports. AEA has long argued that regulatory proposals need to be developed to address distortions in the aviation value chain. It is encouraging that the Commission now has seriously engaged in a discussion with the airline industry and taken up the regulatory challenge of addressing the value chain issues. Airports must be able to provide efficient hub-and-spoke connectivity, as well as cater for efficient point-to-point services. Simply optimizing the use of current available capacity through technical solutions is not sufficient to accommodate market developments for the years to come. Nor are genuine solutions to be found in combining or substituting transport modes, especially when the surface element is highly subsidised. A key feature of the Package is that it foresees the appointment of an independent regulator in each EU Member State to oversee the airline-airport relationship. This should contribute substantially to improving the transparency of negotiations on charges between an airport and its users. On 24 January 2007 the European Commission adopted the so called “Airport Package” of regulatory proposals. It consists of a draft Directive on airport charges, a Communication on airport capacity and a Report on ground han- Nevertheless, certain measures strongly advocated by AEA are not explicitly specified in the Commission’s proposals. AEA believes that the EU should develop a framework for a national regulation to exclude excessive profits by airports, who should be encouraged to pursue cost reduction and cost-effectiveness through incentive-based economic regulation. To meet future traffic volumes, airports need to continue to increase capacity and adjust their investment plans according to demand and the users’ willingness to pay. Thus adequate user involvement, including user agreement on both the need for and the financing of any investment, should be included in any EU legislation. This ensures that every investment is scrutinized and evaluated based on a clear and realistic business case so that pre-financing will be avoided. As a logical implementation of a European aviation strategy, a harmonised and integrated EU framework on the airline-airport relationship would create a level playing field and rebalance the inadequacies of the aviation value chain. It would address market failures and ensure efficient functioning of the airport market. The sustainable profitability of European aviation and a healthy airline-airport relationship will heavily depend on efficient and viable airports and airlines that can compete in an open and competitive market with equitable cost structures. ISSUES 21 Security in an Insecure World Security of the aircraft and its passengers has been a priority for airlines ever since the industry was first targeted by hijackers and political activists. The intensity of the security effort has increased immensely since 11th September 2001, and subsequent threats - real or perceived - have maintained the impetus of escalating measures. Amongst the more evident and controversial of these measures have been the installation of armoured cockpit doors, transfer of passenger data required by US authorities, and limits on the carriage of liquids in hand luggage. Unfortunately, the airlines have reason to suspect that some new rules are knee-jerk measures not properly thought through, or applied to address perceptions (‘something is being done’) rather than actual threats. Others may address perceived threats without taking account of the level of risk, which may be infinitesimally small, or of the measures already implemented. Once in place, there is no mechanism for review and ultimate relaxation of rules which have been shown to be unnecessary. Refreshing the rules in this way could bring substantial savings without any adverse effect on security, AEA believes. This saving will accrue to the airlines and, ultimately, their passengers, because present security measures are almost entirely industry-funded. AEA has long argued that 9/11-style terrorist actions are aimed at societies, civil populations and political institutions, and that States should fund at least part of the consequent security activity. In recent months, AEA and the airports association ACI-Europe have been collaborating on an initiative to build an efficient and simplified framework for European aviation security. AEA believes that a review of the 9/11-era rules can eliminate costly duplications and redundancies by focussing on the main risks and on what is really necessary to enhance security. This initiative, known as ESPAS (European Strategic Partnership for Aviation Security) has the broad support of the EU regulatory authorities. This view is shared by the European Parliament, although Member States still refuse to establish any mechanism which would oblige them to pay even a small fixed part of the costs incurred. The second half of 2007 will see the conciliation phase of the revision to the EU security regulations, with the Commission acting as mediator between the divergent positions of the Parliament and the Member States. Passenger screening at airports has become a much more intensive and intrusive process requiring greatly expanded facilities and staffing. Unauthorised access to operational areas at airports has been rigorously eliminated, although surveillance of aircraft on turnarounds and nightstops remains a requirement. Network airlines relying for a significant part of their business on transfer traffic have concerns in maintaining their product quality when passengers from outside the EU, transiting EU airports, are subject to re-screening, or face conflicting rules. A typical example would be passengers carrying liquids in hand luggage on their flight into the EU, for example duty-free goods, which could become liable for confiscation at the EU transit point. Clearly, the airlines are prepared to take whatever action is appropriate to protect themselves and their customers. However, they are also entitled to question the appropriateness of the measures to which they are subjected, either at the time the measures are imposed or after they have had a chance to demonstrate how they may materially improve security. 22 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Progress Towards the Single Sky The European Air Traffic Management (ATM) system has suffered from fragmentation for decades and its inefficiencies are well-known and documented. The annual bill to the airlines of € 9.5bn for European ATM could be approximately € 3.3bn lower if the system were operated at maximum efficiency. As well as this huge potential cost saving, safety would be enhanced and the impact on the environment would be significantly reduced. Furthermore, the current ATM system will be unable to cope with the projected increase in traffic demand. Since the adoption of the Single European Sky (SES) legislation in 2004, some progress has been made, although substantial challenges remain. To overcome these challenges, major operational improvements are required along with political action for the institutional reform of European ATM. tion to reaalise the full implementation of the Single Sky well before 2020. Changing the governance of ATM is essential to make progress on the Single Sky. The airlines, as clients of ATM services, need to have some control over objectives, business-plans, budget and resources. The de-fragmentation of European airspace implies that the number of Air Navigation Service Providers should be reduced, and the number of Area Control Centres be adapted strictly to operational needs. Simplification of the system and less burdensome workload will not automatically lead to job losses, although current controller workforces should be able to handle increased traffic at a more manageable level of task intensity. AEA’s vision of a true single European sky consists of a few Functional Airspace Blocks, developed on the basis of operational needs. Key objectives should be safety, flight efficiency, cost efficiency and capacity. Improved flight efficiency would automatically lead to a reduction in the environmental impact of aviation, benefits which would be sustained through the provision of adequate capacity. ATM services should, wherever feasible, be performed in competition or after a transparent tender procedure. Where this is not possible, mandatory independent economic regulation should be put in place. Ancillary ATM services, such as Meteorological Services, Communication, Navigation and Surveillance are more susceptible to market-based provision and should be unbundled from the core Air Traffic Control function, offering the prospect of more cost-effective service in a competitive environment. The SESAR project, which is the technical and operational blueprint for European ATM for 2020 and beyond, is supposed to address the longer term objectives of modernizing ATM. As such, it is a genuinely pan-European project deserving of EU support and funding as a Public-Private Partnership, in the same way as other initiatives in rail and shipping. However, SESAR alone is not enough since further institutional reforms are needed now which require urgent political ac- Eurocontrol’s role has to be rethought in the context of a Single European Sky. In particular, there is a need for clear separation between service provision and regulatory tasks. Eurocontrol is well-placed to continue to deliver expertise to the EU in the context of SESAR and the other Single Sky initiatives, but there is a need for greater transparency regarding its role and how it should be funded. At present, Eurocontrol’s huge budget is not commensurate with the services it delivers and the airlines have called for a mandatory budget reduction programme to deliver greater cost efficiency. Since Europe now has a safety regulator in the shape of the European Aviation Safety Agency, it makes sense that this should become the single regulator for all aspects of safety in the aviation value chain, including ATM and airports. This would be a natural complement to the EU common aviation market. The current system of one National Supervisory Authority (NSA) per EU State is unsustainable. In the interest of safety, interoperability and operational efficiency, overseeing how the rules are implemented should be carried out by a limited number of NSAs in order to guarantee a seamless application of the rules and a common level of services. Clearly, the reform of European ATM has a strong political component alongside the technical and operational elements. The programme offers some glittering prizes – for the airlines and their customers, for the environment and for European technology. It is simply too important to be sidetracked or derailed. ISSUES 23 Cargo A Crucial Part of the Business While 2% of international trade, measured in tonnes, is transported by air, this represents 40% of the value of inter-regional trade in manufactured goods. As the EU increasingly focuses on its high-value industry sectors, air freight becomes crucial – the key European commodities, value-wise, are transported by air. modern and efficient aircraft available. Some of their competitors choose to operate already-depreciated equipment with low ownership costs. Some passenger airlines operate their cargo business as a separate profit centre while others treat cargo as a marginal product, and sell space at marginal costs. Aviation is essential for the movement of hi-tech products such as lap-top computers, automotive components and machinery parts, chemicals and pharmaceuticals. The sector is indispensable for the transport of urgent or time-sensitive goods, such as post, packages and newspapers. Speed is also the essence when it comes to trade in fashion consumer goods, fruit and flowers. In short, everyone in Europe is a customer for air freight. Access to infrastructure can have a strong competitive element. Air cargo operates mostly as a round-the-clock business for which night flights are an important consideration. Many European airports have night curfews or punitive night movement fees, while non-European competitors may be operating through unconstrained Air freight is important for European citizens, and for European airlines. AEA airlines earn about € 9 billion from cargo yearly, representing about 13% of total revenues. This proportion rises to about 23% for long-haul operations and as high as 34% on Far Eastern routes. Air Cargo features some particular characteristics which distinguish it from the passenger business, notwithstanding that over half the traffic on AEA airlines is carried in the holds of aircraft operating passenger services. The structure of competition within the sector is somewhat different. The product has particular needs in infrastructure provision. Most importantly, between the end-user (the consignor) and the airline there is an intermediary in the form of the forwarder or consolidator, with huge market power. Some all-cargo airlines, such as AEA member Cargolux, operate the most 24 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S hubs, allowing higher aircraft utilisation and consequently lower costs. Airport fees are often structured in such a way as to penalise freight operations, which do not use and do not need much of the passenger-oriented infrastructure. In today’s security-conscious environment, air freight has particular needs. AEA strongly believes in the need to secure the whole supply chain rather than applying security measures at the last point before uplift, namely the airport. Only in this way can bottlenecks be avoided and trade facilitated. It would also distribute responsibilities among airlines, forwarders and customers. AEA airlines earn about € 9 billion from cargo yearly, representing about 13% of total revenues. Bottlenecks are also produced by a lack of harmonisation in security regulation. While European standards are high, they are not uniform. The EU is uniquely placed to implement and enforce a framework of cross-border standards which will not only serve the internal market but could also achieve mutual recognition internationally, leading to ‘one-stop security’, where a shipment secured in one country will be recognised as such in transit countries which have equivalent standards, and not subject to further checks. For European airlines to compete effectively, and deliver Lisbon Strategy objectives of ‘more and better jobs in a more dynamic, innovative and attractive Europe’, the drive towards more efficiency and lower costs must be collectively addressed between the airlines, forwarders, airports, the EU and national authorities. Administrative controls, whether for security or for customs, agricultural, veterinary and other purposes, is a constant headache for the air cargo business; a consignment can only travel as fast as the trail of paperwork which accompanies it. Harmonisation of rules, elimination of duplication and the streamlining of data flows are a prerequisite for a more efficient air cargo network. This is especially true for the airlines’ road feeder networks, which are an integral part of the distribution system, but are subject to their own – often unharmonised – set of rules. As air transport edges towards liberalisation on a global scale, cargo is often in the forefront of the process. Unilateral advances should not involve disbenefits for the European air freight industry, but should be based on reciprocity and equal opportunities. Countries outside Europe have been able to realise the potential of a growing global air-freight market. Asian and Middle East airports, in particular, have recognised the importance of air cargo in airport development; their resident airlines, often with large all-cargo fleets, compete with European airlines not only regionally but globally. ISSUES 25 Keeping your customers loyal is becoming more and more challenging Knowing your customers better, their preferences, and meeting their needs is key to staying competitive... …and MasterCard’s airline co-brand programmes can help you enhance loyalty, sales and profitability: MasterCard offers strong support in fully capturing your co-brand programme’s potential by leveraging: • MasterCard’s unique sponsorship assets (e.g. EURO 2008, PGA and Universal Studios) and attractive ready-to-use promotions across various themes (e.g. wellness, gastronomy and wine) which can boost co-brand card acquisition and usage. • MasterCard’s innovative payment solutions such as One Smart™ PayPass™ and Prepaid which enhance the customer experience (e.g. contactless payment). • MasterCard’s data mining capabilities in order to refine your customer segmentation and tailor your product and marketing offers. • MasterCard’s unsurpassed acceptance across the world which allows your customers to benefit from the card at more than 24 million locations. MasterCard has a proven track record in co-branding. We welcome the opportunity to work with you in creating a successful programme for your customers. To learn more about Co-Branding trends across Europe - Join us at the MasterCard Co-Branding Conference in Florence, Sept 20-21, 2007 or contact us at [email protected] Spotlight on AEA A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Adria Airways Aer Lingus Air France Air Malta 29 About AEA 30 Airline profiles 62 Key Statistics S P O T L I G H T O N A E A - A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 27 Association of European Airlines Order your copy now! AEA Technical Specifications 2007 Edition ATB | Self-Service Kiosk | BTP | BGR The story: Compatibility: ACCESS AMT Datasouth ARINC Datalogic DESKO EPSYS F+D Feinwerk Fujitsu IER Intermec Unimark Vidtronics The product: The AEA ATB, BTP and BGR specifications detail the message exchange method beThe joint initiative by European tween applications and the printers / readers used in the airlines has allowed AEA to airport and airline travel enviadopt a standard approach to The Automated Ticketing & the machine printing and read- ronment. The "how" you get the Boarding pass with the maging of ticket information as well data to hardware and the netic stripe technology was as being the leaders in launch- "what" the responses must look launched, first in common exing a new technology, based on like. perimentation and later with the existing industry standard and The data content itself is dereal-time introduction of a new designed in conjunction with fined by IATA or ICAO in the generation of printer/reader/ airlines and vendors. corresponding resolutions and encoder machines. recommendations and technical AEA specifications are now Throughout its development recognized worldwide as indus- rules are established by ISO experts from all AEA member standards. try standard for ATB, BTP and airlines were involved in decid- BGR equipment. ing and defining the hardware In the early 1980s European airlines, members of the AEA, took an important decision in driving a new technology in the field of ticketing and check-in. One of many AEA compatible ATB printers: Unimark XP and software/firmware specifications, linking the airport based ticket processes with the airline’s own host computer. What is new in the 2007 Edition? ATB Amendments Read Configuration (RC) AEA Version (AV) Bin Status (BS) Configuration status request (RC) Barcode Contrast per Bin (BC) Hard Coded Transaction Code (CT) Barcode printing more detailed, 1D & 2D barcode handling separated, QR barcode added BGR Amendments BCRI# for BCR input as BGR New timer value added for light indicator on Cut Command (CC) New timer value added for coupon eject command (CE or CB) BTP Amendments AEA Version (AV) Bin Status (BS) Barcode Contrast per Bin (BC) Hard Coded Transaction Code (CT) RFID support Who should buy the AEA Technical Specifications? Vendors who wish to offer their hardware product (printers, readers, scanners, etc.) with AEA compatibility to airport, airline, shared systems providers and other transport business related clients. IT companies / system integrators who wish to integrate airport, airline and other transport business related hardware to conform to AEA standards. Airlines and handling agent IT departments who have to certify hardware or have to understand or explore the technical "hows" of the business. AEA – the Association of European Airlines – brings together 31 major airlines, and has been the trusted voice of the European airline industry for over 50 years. Adria Airways Aer Lingus Air France Air Malta Air One Alitalia Austrian bmi British Airways Brussels Airlines Cargolux Croatia Airlines CSA Cyprus Airways Finnair Iberia Icelandair Jat Airways KLM LOT Lufthansa Luxair Malev Olympic Airlines SAS Scandinavian Airlines Spanair SWISS TAP Portugal TAROM Turkish Airlines Virgin Atlantic Airways AEA - Technical Specifications 2007 Buy online at www.aea.be Association of European Airlines About AEA A V E N U E LO U I S E 3 5 0 | 1 0 5 0 B R U S S E L S | B E L G I U M W W W. A E A . B E The Association of European Airlines is an industry organisation representing 31 major European airlines, with a collective turnover of 75bn, carrying more than 343 million passengers and 6 million tonnes of cargo in 2006. AEA airlines operate 11,030 flights daily with a fleet of more than 2,540 aircraft, serving 605 destinations in 161 countries, with a combined staff of just over 375,000. The membership of AEA includes European scheduled and charter, passenger and all-cargo carriers, operating domestic, European and international services. AEA is a non-profit making association. It operates for, and is represented jointly by all its members, actively engaging with the institutions of the European Union and relevant international and governmental organisations. AEA strives to shape the industry’s future with its members and, wherever possible, works in partnership with other members of the aviation value chain to ensure the sustainable growth of the European airline industry in a global context. In this role, AEA is relied upon by European regulators, the media and other stakeholders as a trustworthy contributor to the debates around the decision-making process. AEA is governed by the full Assembly of Presidents of its member airlines. The Presidents elect a Chairman to represent and support the AEA for a period of one year, assisted by the Presidents’ Committee, which is composed of the past and present Chairmen and up to nine other Presidents elected by the Assembly. Chairman 2007 Fernando Conte, Iberia Presidents’ Committee Jean-Cyril Spinetta, Air France Willie Walsh, British Airways Ivan Misetic, Croatia Airlines Wolfgang Mayrhuber, Lufthansa Jukka Hienonen, Finnair Peter Hartman, KLM Mats Jansson, SAS Fernando Pinto, TAP Portugal Steve Ridgway, Virgin Atlantic Airways AEA Secretariat Ulrich Schulte-Strathaus, Secretary General Nathalie Mulleners, Personal Assistant to SG and Manager Admin/Events Political Communications Team Fabio Gamba, Deputy Secretary General Françoise Humbert, General Manager Communications Athar Husain Khan, General Manager Infrastructure Le Thi Mai, General Manager Environmental Affairs Vincent De Vroey, General Manager Technical & Operations Araceli Cal García-Noblejas, Manager Technical & Operations Lena Hamann, Manager Political Communications David Henderson, Manager Communications Marie-Caroline Laurent, Manager Security and Cargo Ann Flynn, Senior Management Assistant Yvonne Hopkins, Management Assistant Elodie Aelen, Administrative Assistant Market Research Team Sue Lockey, General Manager Market Research Dario Spila, Manager Research & Analysis Stefan Bruehlmann, Manager Strategy & Statistics IT Team Mario De Smedt, IT Manager Anne-Marie Weirauch, Information Base Manager Didier Poriau, Publishing Manager Administrative Team Seya Immonen, General Manager Finance Jozef Swalus, Specialist Printing & Dispatch The AEA Secretariat, with at its head the Secretary General, is located in Brussels and has a staff of twenty-two. SPOTLIGHT ON AEA 29 Adria Airways ˇ E V A 7 | 1 0 0 0 L J U B L J A N A | S LO V E N I A KUZMIC W W W. A D R I A - A I R W A Y S . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 96.8% 3.2% Scheduled RTK per Region (2006) Europe 100% Alliances Owned by ... 55.80% 20.00% 9.74% 7.15% 4.88% 0.76% 1.66% Slovenian Pension Fund Slovenian Restitution Fund Zvon dva holding NFD Holding Infond i.d. Individa d.o.o Employees and others Fleet (at 31 Dec 2006) in fleet on order A Regional Star Alliance Member. Airbus A320 Boeing 737-500 Canadair CRJ 200 Ê Total Various code-share agreements, including with Aeroflot, Austrian, Croatia Airlines, LOT, Lufthansa, Montenegro Airlines and SWISS. 3 1 7 11 0 Owner of ... – Management Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 1 30 2004 552 2005 543 2006 6111 711 1.5 707 (0.6) 773 9.4 1 Jan 2004 31 Dec 2004 133 3.8 1 Jan 2005 31 Dec 2005 135 (3.3) 1 Jan 2006 31 Dec 2006 159 0.9 At 31 March 2006. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Tadej Tufek President of the Board Aer Lingus P. O . B O X 1 8 0 | D U B L I N A I R P O R T | D U B L I N | I R E L A N D W W W. A E R L I N G U S . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo - - Data not available Scheduled RTK per Region (2006) Owned by ... Alliances 25.35% State ownership 12.59% Employee Share Ownership Trust 0.76% Approved Profit Sharing Scheme 61.30% Others Fleet (at 31 Dec 2006) Code-share agreements with American Airlines, British Airways and KLM. in fleet on order Airbus A320-200 Airbus A321-200 Airbus A330-200 Airbus A330-300 22 6 3 4 2 1 1 Ê Total 35 4 Owner of ... 20% Futura International Airways Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] Management 2004 3,906 2005 3,475 2006 3,556 11,291 10.9 12,563 11.3 13,367 6.4 1 Jan 2004 31 Dec 2004 906.8 107.0 1 Jan 2005 31 Dec 2005 1,002.7 76.0 1 Jan 2006 31 Dec 2006 1,115.8 81.4 Dermot Mannion CEO SPOTLIGHT ON AEA 31 Air France 4 5 R U E D E PA R I S | 9 5 7 4 7 R O I S S Y C D G C E D E X | F R A N C E W W W. A I R F R A N C E . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 64.9% 35.1% Scheduled RTK per Region (2006) Far East 27.8% North Atlantic 23.1% Latin America 20.1% Africa 13.5% Jean-Cyril Spinetta Chairman Europe 13.2% Middle East 2.3% Alliances Owner of ... Member of SkyTeam alliance. Franchisees: Régional, Brit Air, CityJet, CCM Airlines. Various code-share agreements, including with Aeroflot, Aeromexico, Air Caledonie, Air Europa, Air Seychelles, Air Tahiti, Alitalia, Austrian, CCM, China Eastern Airlines, China Southern Airlines, Continental Airlines, CSA, Delta Airlines, Finnair, JAL, KLM, Korean Air Lines, Luxair, Malev, Middle East Airlines, Northwest Airlines, Qantas, Royal Air Maroc, Taca International, TAROM and Tunisair. 100% 100% 100% 51% 11.95% 7.70% 7.48% 5.60% 3.57% 3.17% 2.87% 2.09% 1.5% 1 Brit Air CityJet Régional All Africa Airways1 CCM Airlines Air Mauritius Air Tahiti Tunis Air Cameroon Airlines Air Madagascar Royal Air Maroc Air Calédonie Austrian Owned by ... Air France is 100% owned by Air France-KLM Group, which is: 65.8% Public Float 18.6% State ownership 14.1% Air France employees 1.5% Treasury stock Fleet (at 31 Dec 2006) in fleet on order Stake in holding company, 76.42% owner of Air Ivoire. Key Figures Employees (at FY end)1 Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill]1 EBIT [EUR mill]1 1 32 2004 102,077 2005 102,422 2006 103,050 107,313 8.3 115,863 8.0 123,336 6.4 1 Apr 2004 31 Mar 2005 19,467 553 1 Apr 2005 31 Mar 2006 21,448 936 1 Apr 2006 31 Mar 2007 23,073 1,240 Refers to Air France-KLM Group. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Airbus A318 Airbus A319 Airbus A320 Airbus A321 Airbus A330-200 Airbus A340-300 Airbus A380-800 Boeing 737-500 Boeing 747-200F Boeing 747-400 Boeing 747-400F Boeing 777-200 Boeing 777-200F Boeing 777-300 Ê Total 16 45 67 13 16 19 2 1 3 7 10 7 7 16 5 25 5 17 10 258 33 Air Malta H E A D O F F I C E | L U Q A L Q A 0 5 | M A LTA W W W. A I R M A L T A . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 94.8% 5.2% Scheduled RTK per Region (2006) Europe 98% Africa 2% Owned by ... 97.9% 2.1% State ownership Private investors Alliances Fleet (at 31 Dec 2006) Various code-share agreements, including with Aeroflot, Brussels Airlines, CSA, Emirates Airlines, Libyan Arab Airlines, Lufthansa, Olympic Airlines and Qantas Airways. in fleet on order Airbus A319 Airbus A320 Boeing 737-300 Ê Total 5 5 2 2 12 2 Owner of ... – Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 2004 1,787 2005 1,744 2006 1,547 2,552 17.4 2,292 (10.2) 2,385 4.1 1 Jan 2004 31 Mar 2005 128.9 (11.7) 1 Apr 2005 31 Mar 2006 206.0 (14.8) 1 Apr 2006 31 Mar 2007 Management Management Lawrence Zammit Chairman Joe Cappello CEO SPOTLIGHT ON AEA 33 Air One V I A C E S A R E G I U L I O V I O L A , 2 7 | 0 0 1 4 8 R O M E | I T A LY W W W. F LY A I R O N E . I T Routes Scheduled RTK by Business (2006) Passenger Cargo 100% 0% Scheduled RTK per Region (2006) Europe 100% Owned by ... 99.9% 0.01% Alliances Toto S.p.A. Private ownership Fleet (at 31 Dec 2006) Various code-share agreements, including with Aegean Airlines, Air Canada, bmi, Croatia Airlines, Darwin Airline, Lufthansa, Spanair, TAP Portugal and US Airways. Owner of ... 95% Air One International Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 1 34 2004 1,381 2005 1,449 2006 1,549 3,278 7.1 3,153 (3.8) 3,380 7.2 1 Jan 2004 31 Dec 2004 502 22.2 1 Jan 2005 31 Dec 2005 485 14.8 1 Jan 2006 31 Dec 2006 5701 26.01 Estimate. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S in fleet on order Airbus A320 Avro RJ70 Boeing 737-200 Boeing 737-300 Boeing 737-400 Canadair CRJ 900 2 1 2 6 22 6 38 Ê Total 39 42 4 Management Management Carlo Toto President Lino Bergonzi CEO Alitalia V I A L E A L E S S A N D R O M A R C H E T T I 1 1 1 | 0 0 1 4 8 R O M A | I T A LY W W W. A L I T A L I A . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 70.7% 29.3% Scheduled RTK per Region (2006) Europe 30.1% North Atlantic 25.5% Far East 24.4% Latin America 12.2% Africa 4.6% Middle East 3.2% Owned by ... 49.9% 40.9% 4.9% 2.3% 2.0% State ownership Private investors Newton Investment Management Ltd TT International Norges Bank Owner of ... 100% 100% 1.63% Alitalia Express Volare Air France-KLM Alliances Member of SkyTeam alliance. Fleet (at 31 Dec 2006) Various code-share agreements, including with Aeroflot, Aeromexico, Air Alps, Air China, Air Europa, Air France, Brussels Airlines, Bulgarian Air, China Airlines, Continental Airlines, CSA, Cyprus Airways, Delta Airlines, JAL, Jat Airways, KLM, Korean Air Lines, Kuwait Airways, Luxair, Malev, Meridiana, Northwest Airlines, PGA Portugalia Airlines, Qatar Airways, TAROM and Ukraine International Airlines. Ê Total Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill]1 EBIT [EUR mill] 1 In accordance with Italian GAAP. in fleet on order Airbus A319 Airbus A3201 Airbus A3211 ATR 722 Boeing 737-300F Boeing 767-3001 Boeing 777-200 Boeing (Douglas) MD-11F Boeing (Douglas) MD-82 Embraer RJ1452 Embraer RJ1702 2004 20,575 2005 11,174 2006 11,430 34,366 10.0 37,244 8.4 37,740 1.3 1 Jan 2004 31 Dec 2004 4,245 (535) 1 Jan 2005 31 Dec 2005 4,803 (47) 1 Jan 2006 31 Dec 2006 4,724 (266) 12 14 24 10 1 15 10 5 75 14 6 6 186 6 1 Including aircraft operated by Volare. 2 Operated by Alitalia Express. Management Maurizio Prato President SPOTLIGHT ON AEA 35 Austrian F O N T A N A S T R A S S E 1 | P. O . B O X 5 0 , 1 1 0 7 V I E N N A | A U S T R I A W W W. A U S T R I A N A I R L I N E S . C O . A T Routes Scheduled RTK by Business (2006) Management Passenger Cargo 76.5% 23.5% Scheduled RTK per Region (2006) Far East 55.8 % Europe 22.3% North Atlantic 16.7% Middle East Alfred Oetsch CEO 4.1% Africa 1.1% Owned by ... Alliances 48% Free float 39.8% OIAG Austrian Privatisation Agency 10.2% Austrian institutional shareholders 2% Austrian Airlines Owner of ... 100% 100% 62% 22.5% Member of Star Alliance in fleet on order Various code-share agreements, including with Aeroflot, Air Dolomiti, Air France, Bulgaria Air, Egypt Air, El Al, Jat Airways, Royal Jordanian, SWISS and TAROM Lauda Air Tyrolean Airways Slovenske Aerolinie a.s. Ukraine International Airlines Key Figures Employees (year avg) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill]1 EBIT [EUR mill]1 1 36 2004 7,662 2005 8,468 2006 8,582 17,520 20.5 18,842 7.5 19,890 5.6 1 Jan 2004 31 Dec 2004 2,224.7 74.4 1 Jan 2005 31 Dec 2005 2,485.8 (100) 1 Jan 2006 31 Dec 2006 2,662.8 (89) Refers to Group figures. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Fleet (at 31 Dec 2006) Airbus A319 Airbus A320 Airbus A321 Airbus A330 Airbus A340 Boeing 737 Boeing 767 Boeing 777 Canadair CRJ 100 De Havilland DHC-8-300 De Havilland DHC-8-400 Fokker 70 Fokker 100 Ê Total 7 8 6 4 2 9 6 3 14 12 10 9 13 1 103 1 bmi W W W. F LY B M I . C O M D O N I N G T O N H A L L , C A S T L E D O N I N G T O N | D E R B Y, E A S T M I D L A N D S D E 7 4 2 S B | G R E A T B R I T A I N Routes Scheduled RTK by Business (2006) Passenger Cargo 84.1% 15.9% Scheduled RTK per Region (2006) Europe 62.4% North Atlantic 18.2% Far East 10.9% Middle East 4.7% Latin America 3.9% Owned by ... Alliances 50% plus 1 share Sir Michael Bishop 30% minus 1 share Lufthansa 20% SAS Owner of ... 99% British Mediterranean (BMED) Fleet (at 31 Dec 2006) in fleet on order Member of Star Alliance Various code-share agreements, including with Adria Airways, Air Canada, ANA, Air New Zealand, Asiana, Austrian, Blue1, Croatia Airlines, LOT, Lufthansa, SAS Scandinavian Airlines, Singapore Airlines, South African Airways, Spanair, SWISS, TAP Portugal, Thai Airways, US Airways and United Airlines. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [GBP mill] 1 EBIT [GBP mill] 1 1 Refers to Group figures. 2004 4,621 2005 4,509 2006 4,219 8,339 - 8,832 5.9 8,652 (2.0) 1 Jan 2004 31 Dec 2004 830 (3.2) 1 Jan 2005 31 Dec 2005 869 5.5 1 Jan 2006 31 Dec 2006 905.4 10.2 Airbus A319-100 Airbus A320-200 Airbus A321-200 Airbus A330-200 Embraer RJ135 Embraer RJ145 10 11 4 3 3 13 Ê Total 44 0 Management Management Sir Michael Bishop CBE Chairman Nigel Turner CEO SPOTLIGHT ON AEA 37 British Airways W A T E R S I D E , P. O . B O X 3 6 5 | H A R M O N D S W O R T H U B 7 0 G B | G R E A T B R I T A I N W W W. B R I T I S H A I R W A Y S . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 68.1% 31.9% Scheduled RTK per Region (2006) North Atlantic 39.7% Far East 27.0% Europe 13.4% Africa 11.2% Latin America Willie Walsh Chief Executive 4.6% Middle East 4.1% Owned by ... 100% Alliances Publicly quoted company Member of OneWorld alliance. Fleet (at 31 Dec 2006) in fleet on order Franchisees: British Mediterranean, Comair (South Africa), GB Airways, Loganair (UK) and Sun-Air Scandinavia (Denmark). Owner of ... 10.8% 10% ComAir (South Africa) Iberia Various code-share agreements, including with American Airlines, Brussels Airlines, Cathay Pacific, Finnair, Iberia, JAL, LAN Airlines and Qantas. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [GBP mill] EBIT [GBP mill] 38 2004 47,370 2005 46,841 2006 44,645 106,501 6.1 110,960 4.2 114,896 3.5 1 Apr 2004 31 Mar 2005 7,772 556 1 Apr 2005 31 Mar 2006 8,213 694 1 Apr 2006 31 Mar 2007 8,492 602 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Airbus A319 Airbus A320 Airbus A321 Avro RJ100 Boeing 737-300 Boeing 737-400 Boeing 737-500 Boeing 747-400 Boeing 757-200 Boeing 767-300 Boeing 777 British Aerospace 146 De Havilland DHC-8 Embraer RJ145 Ê Total 33 26 7 10 5 19 9 57 13 21 43 4 7 28 10 4 282 14 Brussels Airlines W W W. B R U S S E L S A I R L I N E S . C O M T H E C O R P O R AT E V I L L A G E | D A V I N C I L A A N 9 | 1 9 3 5 Z A V E N T E M | B E L G I U M Routes Scheduled RTK by Business (2006) Passenger Cargo 84.6% 15.4% Scheduled RTK per Region (2006) Africa 51.5% Europe 48.5% Owned by ... 100% SN Airholding Owner of ... – Alliances Fleet (at 31 Dec 2006) Various code-share agreements, including with Alitalia, American Airlines, Air Malta, Air Senegal, British Airways, Bulgaria Air, Croatia Airlines, CSA, Cyprus Airways, El Al, Etihad Airways, Finnair, FlyLAL, Hainan Airlines, Iberia, LOT, Malev, Malmo Aviation, Pulkovo Airlines, Royal Air Maroc, Sun-Air, SWISS, TAP Portugal, TAROM, Ukraine International Airlines and Virgin Express. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 1 in fleet on order Airbus A319 Airbus A330-300 Avro RJ85 Avro RJ100 Boeing 767-300 British Aerospace 146 3 3 14 12 1 5 Ê Total 38 0 Management 2004 2,133 2005 2,170 2006 2,5311 4,556 15.1 4,560 0.1 4,851 6.4 1 Jan 2004 31 Dec 2004 610.0 10.1 1 Jan 2005 31 Dec 2005 8501 12.91 1 Jan 2006 31 Dec 2006 8921 14.51 Data refers to joint operations of the now merged airlines SN Brussels Airlines and Virgin Express. Philippe Vander Putten Chief Executive Officer SPOTLIGHT ON AEA 39 Cargolux LU X E M B O U R G F I N D E L A I R P O R T | L- 2 9 9 0 LU X E M B O U R G | G R A N D D U C H Y O F LU X E M B O U R G W W W. C A R G O L U X . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 0% 100% Scheduled RTK per Region (2006) Far East 64.1% North Atlantic 19.6% Africa 9% Latin America 5.5% Middle East 1.9% Owned by ... 34.9% 33.7% 31.1% 0.3% Alliances Luxair Receiver of SAir Lines Luxembourg financial institutions Others Fleet (at 31 Dec 2006) Various agreements, including with Aeromexpress, AZAL (Azerbaijan), China Airlines, China Cargo Airlines, Finnair Cargo, Oasis Hong Kong Airlines, Nippon Cargo Airlines and South African Airways. in fleet on order Boeing 747-400F Boeing 747-800F 14 2 10 Ê Total 14 12 Owner of ... – Key Figures Employees (at 31 Dec) Traffic Scheduled RTK [million] RTK [% growth] Financial Financial Year from Financial Year to Revenues [USD mill] EBIT [USD mill] 40 Management 2004 1,323 2005 1,403 2006 1,475 4,849 14.8 5,292 9.1 5,270 (0.4) 1 Jan 2004 31 Dec 2004 1,213.3 128.9 1 Jan 2005 31 Dec 2005 1,449.5 123.7 1 Jan 2006 31 Dec 2006 1,551.5 109.4 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Ulrich Ogiermann President & CEO Croatia Airlines HEAD OFFICE | RUZYN W W W. C Z E C H - A I R L I N E S . C O M AIRPORT | 160 08 PRAGUE 6 | CZECH REPUBLIC Scheduled RTK by Business (2006) Passenger Cargo 97.1% 2.9% Scheduled RTK per Region (2006) Europe 97.6% Middle East 2.4% Owned by ... Alliances 94.77% Republic of Croatia 2.15% State Agency for Deposit Insurance and Bank Rehabilitation 1.46% Privredna banka Zagreb d.d. 1.62% Others Owner of ... – Fleet (at 31 Dec 2006) in fleet on order A Regional Star Alliance Member. Various code-share agreements, including with Air Bosna, Air One, Alitalia, Austrian, Brussels Airlines, CSA, Lufthansa, LOT, SWISS, TAP Portugal and Turkish Airlines. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] Airbus A319 Airbus A320 ATR 42 Ê Total 4 4 3 11 0 Management 2004 1,080 2005 1,037 2006 1,026 941 8.1 973 3.5 1,005 3.2 1 Jan 2004 31 Dec 2004 179.7 13.8 1 Jan 2005 31 Dec 2005 189.5 4.5 1 Jan 2006 31 Dec 2006 183.7 (2.1) Ivan Mišetic̀ President & CEO SPOTLIGHT ON AEA 41 CSA H E A D O F F I C E | R U Z Y N Ě A I R P O R T | 1 6 0 0 8 P R A G U E 6 | C Z E C H R E P U B L I C W W W. C Z E C H - A I R L I N E S . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 92.7% 7.3% Scheduled RTK per Region (2006) Europe 64.5% North Atlantic 25.6% Middle East 6.9% Radomir Lasak President, Chairman of the Board Far East 1.8% Africa 1.2% Owned by ... Alliances 56.92% Ministry of Finance of the Czech Republic 34.59% Czech Consolidation Agency 4.33% Ceska pojistovna a.s. 2.94% City of Prague 0.98% City of Bratislava 0.24% National Property Fund of the Slovak Republic Owner of ... Member of SkyTeam alliance. Various code-share agreements, including with Aeroflot, Aeromexico, Aerosvit Airlines, Air France, Air Malta, Alitalia, Belavia Belarussian Airlines, Brussels Airlines, Bulgaria Air, Delta Air Lines, Finnair, Iberia, Jat Airways, KLM, Korean Air Lines, Malev, Olympic Airlines, TAROM, Turkish Airlines and Ural Airlines. – Key Figures Employees (year avg) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [USD mill] EBIT [USD mill] 42 2004 4,861 2005 5,303 2006 ~5,000 5,703 19.2 6,394 12.1 6,388 (0.1) 1 Jan 2004 31 Dec 2004 783.0 35.4 1 Jan 2005 31 Dec 2005 931.0 (5.8) 1 Jan 2006 31 Dec 2006 1,042.0 (1.5) A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Fleet (at 31 Dec 2006) in fleet on order Airbus A310-300 Airbus A319-100 Airbus A320-200 Airbus A321-200 ATR 42-300 ATR 42-500 ATR 72-200 Boeing 737-400 Boeing 737-500 4 5 2 1 7 4 12 15 Ê Total 50 6 3 9 Cyprus Airways W W W. C Y P R U S A I R W A Y S . C O M 2 1 A L K E O U S T R E E T | 2 4 0 4 E N G O M I | P. O . B O X 2 1 9 0 3 | 1 5 1 4 N I C O S I A , C Y P R U S Routes Scheduled RTK by Business (2006) Passenger Cargo 85.5% 14.5% Scheduled RTK per Region (2006) Europe 97.1% Middle East 2.9% Owned by ... 69.62% State ownership 30.38% Private shareholders Owner of ... Alliances Fleet (at 31 Dec 2006) Various code-share agreements, including with Aeroflot, Aerosvit Airlines, Alitalia, Brussels Airlines, El Al, Gulf Air, KLM, LOT, Olympic Airlines, Royal Jordanian, Saudi Arabian Airlines and Syrian Arab Airlines. in fleet on order Airbus A319-100 Airbus A320-200 Airbus A330-200 Ê Total 2 7 2 11 0 – Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 2004 1,965 2005 1,794 2006 1,220 3,421 2.1 3,187 (6.9) 3,267 2.5 1 Jan 2004 31 Dec 2004 247 (77.7) 1 Jan 2005 31 Dec 2005 245 (31.4) 1 Jan 2006 31 Dec 2006 271 (23.0) Management Management Kikis N. Lazarides Executive Chairman Christos Kyriakides General Manager SPOTLIGHT ON AEA 43 Finnair P. O . B O X 1 5 | 0 1 0 5 3 F I N N A I R | F I N L A N D W W W. F I N N A I R . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 72.7% 27.3% Scheduled RTK per Region (2006) Far East 57.3% Europe Jukka Hienonen President & CEO 33.8% North Atlantic 8.9% Owned by ... 55.78% 2.43% 1.72% 0.75% 0.52% Alliances State of Finland Odin Norden Tapiola Group Swedbank Nordea Nordic Small Cap Fund Owner of ... 100% 49% Member of OneWorld alliance. in fleet on order Various code-share agreements, including with Aeroflot, Air France, American Airlines, British Airways, Brussels Airlines, Czech Airlines, FinnComm Airlines, Iberia, JAL, Malev, Qantas, Sun Air and Ukraine International. FlyNordic (Sweden) Aero Airlines (Estonia) 1 44 2004 9,522 2005 9,447 2006 9,598 10,476 21.2 11,174 6.7 12,653 13.2 1 Jan 2004 31 Dec 2004 1,683 31 1 Jan 2005 31 Dec 2005 1,871 82 1 Jan 2006 31 Dec 2006 1,990 (11) Refers to Group figures. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Airbus A319-100 9 Airbus A320-200 12 Airbus A321-200 6 Airbus A340-400 1 Airbus A350-900 ATR 721 7 Boeing 757-200 7 Boeing (Douglas) MD-11 7 Boeing (Douglas) MD-802 8 Embraer RJ170 10 Embraer RJ190 1 Ê Total Key Figures Employees (year avg) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill]1 EBIT [EUR mill]1 Fleet (at 31 Dec 2006) 1 Operated by Aero Airlines. 2 Operated by FlyNordic. 4 9 9 68 22 Iberia C A L L E V E L A Z Q U E Z 1 3 0 | 2 8 0 0 6 M A D R I D | S PA I N W W W. I B E R I A . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 81.4% 18.6% Scheduled RTK per Region (2006) Latin America 51.9% Europe 33.6% North Atlantic 9.6% Africa 3.5% Fernando Conte Chairman & CEO Middle East 0.8% Far East 0.6% Owned by ... Alliances 63.43% Privately held 26.62% Banks and various companies 9.95% British Airways and American Airlines Holdings Owner of ... 20% Clickair Member of OneWorld alliance. Fleet (at 31 Dec 2006) in fleet on order Various code-share agreements, including with American Airlines, Avianca, British Airways, Brussels Airlines, Cathay Pacific, Comair, CSA, El Al, Finnair, GB Airways, JAL, LAN Airlines, Mexicana, Royal Air Maroc, Royal Jordanian Airlines, SWISS, Syrian Arab Airlines, TACA, TAROM, TAM and Ukraine International. Airbus A319-100 Airbus A320-200 Airbus A321-200 Airbus A340-300 Airbus A340-600 Boeing 757-200 Boeing (Douglas) MD-87 Boeing (Douglas) MD-88 Ê Total 11 56 18 18 13 4 18 12 13 10 1 150 24 Key Figures Employees (year avg) 1 Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] 1 EBIT [EUR mill]1 1 2004 24,993 2005 24,348 2006 23,901 45,765 9.1 49,019 7.1 52,658 7.4 1 Jan 2004 31 Dec 2004 4,792.5 181.1 1 Jan 2005 31 Dec 2005 4,946.3 116.6 1 Jan 2006 31 Dec 2006 5,464.5 122.0 Refers to Group figures. SPOTLIGHT ON AEA 45 Icelandair REYKJAVIK AIRPORT | 101 REYKJAVIK | ICELAND W W W. I C E L A N D A I R . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 92.1% 7.9% Scheduled RTK per Region (2006) Europe 56% North Atlantic 44% Owned by ... Owner of ... Fleet (at 31 Dec 2006) – Icelandair is 100% owned by Icelandair Group, which is: 32.00% langflug ehf 14.81% naust ehf 11.11% Fjárfestingafélagið Máttur ehf 42.08% Others (<10%) in fleet on order Boeing 757-200 Boeing 757-300 Boeing 767-300 Alliances – Ê Total Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [ISK mill] EBIT [ISK mill] 1 46 2005 1,800 2006 2,7471 3,702 23.4 4,308 16.4 4,254 (1.3) 1 Jan 2004 31 Dec 2004 29,057 385 1 Jan 2005 31 Dec 2005 31,463 296 1 Jan 2006 31 Dec 2006 56,1431 3,3261 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 11 0 Management 2004 1,020 Refers to Group figures. 9 1 1 Jón Karl Ólafsson President & CEO Jat Airways BULEVAR UMETNOSTI 16 | 11000 BEOGRAD | SERBIA W W W. J A T. C O M Routes Scheduled RTK by Business (2005) Passenger Cargo 95.8% 4.2% Scheduled RTK per Region (2005) Europe 81.1% Middle East 13.4% Africa 5.4% Owned by ... 100% State ownership Alliances Fleet (at 31 Dec 2006) Code-share agreements, including with Aeroflot, Air France, Alitalia, Austrian, CSA and Lufthansa. Owner of ... – in fleet on order Airbus A319-100 ATR 72-200 Boeing 727-200 Boeing 737-300 Boeing 737-400 Ê Total Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [YUN mill] EBIT [YUN mill] 8 4 2 8 2 16 8 Management 2004 3,525 2005 2,065 2006 1,095 5.2 959 (12.4) 1,095 14.1 1 Jan 2004 31 Dec 2004 11,921 (1,188) 1 Jan 2005 31 Dec 2005 12,193 (1,966) 1 Jan 2006 31 Dec 2006 Nebojsa Starcevic President SPOTLIGHT ON AEA 47 KLM P. O . B O X 7 7 0 0 | S C H I P H O L A I R P O R T 1 1 1 7 Z L | T H E N E T H E R L A N D S W W W. K L M . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 59.6% 40.4% Scheduled RTK per Region (2006) Far East 40.9% North Atlantic 19.7% Latin America CAPITAL PHOTOS - Ruud Taal 13.2% Africa 11.3% Peter F. Hartman President & CEO Europe 10.3% Middle East 4.6% Owned by ... Alliances KLM is 100% owned by Air FranceKLM Group, which is: 62.7% Public float 18.6% State ownership 16.3% Air France employees 2.4% Treasury stock Member of SkyTeam alliance Transatlantic Joint Venture with Northwest Airlines. Various code-share agreements, including with Aer Lingus, Air Europa, Alaska Airlines, China Southern Airlines, Comair, Cyprus Airways, Gulf Air, Kenya Airways, Lithuanian Airlines, Malaysia Airlines, Malev, Meridiana, PGA Portugalia Airlines, TAM and Ukraine International. Owner of ... 100% 100% 50% 26% transavia.com KLM UK/cityhopper Martinair Holland Kenya Airways Key Figures Employees (at FY end)1 Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill]1 EBIT [EUR mill]1 1 48 2004 102,077 2005 102,422 2006 103,050 63,113 11.6 68,322 8.3 71,769 5.0 1 Apr 2004 31 Mar 2005 19,467 553 1 Apr 2005 31 Mar 2006 21,448 936 1 Apr 2006 31 Mar 2007 23,073 1,240 Refers to Air France-KLM Group. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Fleet (at 31 Dec 2006) in fleet on order Airbus A330-200 Boeing 737-300 Boeing 737-400 Boeing 737-800 Boeing 737-900 Boeing 747-400 Boeing 747-400 Combi Boeing 747-400F Boeing 737-700 BBJ Boeing 767-300 Boeing 777-200 Boeing 777-300 Boeing (Douglas) MD-11 Fokker 50 Fokker 70 Fokker 100 Ê Total 6 14 13 14 5 5 17 3 1 4 13 4 11 1 2 4 10 14 21 20 160 22 LOT UL.17 STYCZNIA 39 | 00-906 WARSZAWA | POLAND W W W. L O T. C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 87.6% 12.4% Scheduled RTK per Region (2006) North Atlantic 67.8% Europe Piotr Siennicki CEO 30.3% Middle East 1.9% Owned by ... Alliances 67.97% State ownership 25.10% Receiver of SAir Lines 6.93% Employees Member of Star Alliance Fleet (at 31 Dec 2006) in fleet on order Owner of ... 100% EuroLot 100% CentralWings Various code-share agreements, including with Air Canada, ANA, Asiana, Austrian, bmi, SAS, South African Airways, Spanair, TAP Portugal, Thai Airways and United Airlines. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [PLN mill] EBIT [PLN mill] ATR 421 ATR 721 Boeing 737-400 Boeing 737-500 Boeing 767-200 Boeing 767-300 Boeing 787-800 Embraer RJ145 Embraer RJ170 Embraer RJ175 9 10 4 Ê Total 51 1 2004 3,788 2005 3,398 2006 5,861 7.9 6,223 6.2 6,720 8.0 1 Jan 2004 31 Dec 2004 2,914.2 (14.3) 1 Jan 2005 31 Dec 2005 2,771.7 91.9 1 Jan 2006 31 Dec 2006 2,761.4 13.0 5 8 3 6 2 4 7 7 Operated by EuroLot. SPOTLIGHT ON AEA 49 Lufthansa 2 - 6 V O N - G A B L E N Z - S T R A S S E | 5 0 6 7 9 C O LO G N E | F E D E R A L R E P U B L I C O F G E R M A N Y W W W. L U F T H A N S A . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 58.1% 41.9% Scheduled RTK per Region (2006) Far East 38.1% North Atlantic 31.2% Europe 15.7% Latin America 6.5% Wolfgang Mayrhuber Chairman & CEO Africa 5.5% Middle East 3.0% Owned by ... Alliances 100% Free float Member of Star Alliance Fleet (at 31 Dec 2006) Owner of ... 100% 100% 100% 49% 49% 30% 25% 14.44% 10% in fleet on order Member of WOW cargo alliance with JAL Cargo, SAS Cargo and Singapore Airlines Cargo. Franchisee: LH Regional (Air Dolomiti, Augsburg Airways, CityLine, Contact Air and Eurowings). Various code-share agreements, including with Aegean Airlines, Air China, Air India, Air Malta, Air One, Jade Cargo International, Luxair, SAA, Shanghai Airlines and SWISS. Lufthansa Cargo Lufthansa City Line Air Dolomiti SWISS Eurowings bmi Jade Cargo International Luxair Condor Key Figures Employees (at 31 Dec)1 Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 1 50 2004 90,673 2005 92,303 2006 94,510 109,471 13.3 112,794 3.0 114,672 1.7 1 Jan 2004 31 Dec 2004 16,965 872 1 Jan 2005 31 Dec 2005 18,065 1,0692 1 Jan 2006 31 Dec 2006 19,849 1,2992 Refers to Group figures. - 2 Wthout profit from discontinued operations of Leisure Travel Segment. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Airbus A300-600 Airbus A319 Airbus A320 Airbus A321 Airbus A330-300 Airbus A340-300 Airbus A340-600 Airbus A380 ATR-42-500 ATR-72 Avro RJ85 Boeing 737-300 Boeing 737-500 Boeing 747-400 Boeing (Douglas) MD-11F Boeing 747-800 British Aerospace 146 Canadair CRJ 100/200 Canadair CRJ 700 Canadair CRJ 900 De Havilland DHC-8-300 De Havilland DHC-8-402 Ê Total 13 18 36 26 10 28 14 25 5 5 10 15 13 15 18 33 30 30 19 20 19 43 20 12 5 5 407 80 Luxair F I N D E L A I R P O R T | 2 9 8 7 LU X E M B O U R G W W W. L U X A I R . L U Routes Scheduled RTK by Business (2006) Passenger Cargo 99.6% 0.4% Scheduled RTK per Region (2006) Europe 100% Owned by ... 25.2% 23.1% 13.4% 13.2% 13.0% 12.1% Owner of ... Banks State ownership State-owned bank Luxair Group and others Lufthansa Panalpina World Transport Fleet (at 31 Dec 2006) 34.88% Cargolux in fleet on order Alliances Various code-share agreements, including with Air France, Alitalia, Austrian and Lufthansa. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] Boeing 737-500 Boeing 737-700 Bombardier Q400 Embraer RJ135 Embraer RJ145 Ê Total 1 3 3 2 8 14 3 Management 2004 2,190 2005 2,210 2006 2,190 573 4.4 566 (1.2) 515 (9.0) 1 Jan 2004 31 Dec 2004 306.0 3.9 1 Jan 2005 31 Dec 2005 325.6 3.2 1 Jan 2006 31 Dec 2006 333.5 4.3 Adrien Ney President & CEO SPOTLIGHT ON AEA 51 Malev K Ö N Y V E S K Á L M Á N K R T. 1 2 - 1 4 | 1 0 9 7 B U D A P E S T | H U N G A R Y W W W. M A L E V. H U Routes Scheduled RTK by Business (2006) Passenger Cargo 93% 7% Scheduled RTK per Region (2006) Europe 64.7% North Atlantic 23.8% Middle East 7.1% Far East 3.0% Africa 1.4% Owned by ... Alliances 99.95% Airbridge Zrt. 0.05% Private shareholders and other organisations Member of OneWorld alliance. Various code-share agreements, including with Aeroflot, Aerosvit Airlines, Air Europa, Air France, Alitalia, American Airlines, Brussels Airlines, Bulgaria Air, Carpatair, CSA, Finnair, Hainan Airlines, Iberia, JAL, KLM, LOT, Moldavian Airlines, SWISS, TAP Portugal and TAROM. Owner of ... 100% Fleet (at 31 Dec 2006) Malev Express Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [HUF bn] EBIT [HUF bn] 52 2004 3,050 2005 1,787 2006 1,670 3,584 8.0 3,806 6.2 4,140 8.8 1 Jan 2004 31 Dec 2004 124 (2.9) 1 Jan 2005 31 Dec 2005 121 (8.5) 1 Jan 2006 31 Dec 2006 123 (14.0) A S S O C I AT I O N O F E U R O P E A N A I R L I N E S in fleet on order Boeing 737-600 Boeing 737-700 Boeing 737-800 Boeing 767-200 Canadair CRJ-200 Fokker 70 Ê Total 6 7 5 2 4 5 29 0 Management Management Boris Abramovich Chairman Lloyd Paxton CEO Olympic Airlines WWW.OLYMPICAIRLINES.COM ATHENS INTERNATIONAL AIRPORT, BLDG 97 | 5TH KM SPATA-LOUTSA AVENUE | SPATA 19019 | GREECE Routes Scheduled RTK by Business (2006) Passenger Cargo 89.7% 10.3% Scheduled RTK per Region (2006) Europe 59.6% North Atlantic 28.4% Africa 9.1% Middle East 3.0% Owned by ... 100% State ownership Alliances Fleet (at 31 Dec 2006) Various code-share agreements, including with Aerosvit Airlines, Air Malta, CSA, Cyprus Airways, Egyptair, Gulf Air and Kuwait Airlines. Owner of ... – Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 2004 1,810 2005 1,781 2006 1,830 6,788 6.4 7,340 8.1 7,042 (4.1) 1 Jan 2004 31 Dec 2004 643.8 (87.1) 1 Jan 2005 31 Dec 2005 1 Jan 2006 31 Dec 2006 in fleet on order Airbus A300-600 Airbus A340-300 ATR 42-300 ATR 72-200 Boeing 717-200 Boeing 737-300 Boeing 737-400 De Havilland DHC-8-100 1 4 6 7 2 3 13 4 Ê Total 40 0 Management Management Ilias Karantzalis Chairman Leonard Odysseas Vlamis CEO SPOTLIGHT ON AEA 53 SAS Scandinavian Airlines FRÖSUNDAVIKS ALLÉ 1 | 19587 STOCKHOLM | SWEDEN W W W. F LY S A S . C O M Routes Scheduled RTK by Business (2006) Management Passenger Cargo 80.6% 19.4% Scheduled RTK per Region (2006) Europe 51.6% North Atlantic 26.5% Mats Jansson President & CEO Alliances 21.8% Owner of ... Member of WOW cargo alliance with JAL Cargo, Lufthansa Cargo and Singapore Airlines Cargo. Various code-share agreements, including with airBaltic, Air China, Austrian, Blue1, bmi, Estonian Air, LOT, Lufthansa, Skyways, Spanair, SWISS, Thai Airways, United Airlines, Wideroe and with Star Alliance members. SAS AB, parent company of SAS Scandinavian Airlines, is owner of: 100% Scandinavian Airlines Denmark 100% SAS Braathens 100% Scandinavian Airlines Sverige 100% Scandinavian Airlines International 100% Wideroe (Norway) 100% Blue1 (Finland) 95% Spanair (Spain) 95% Aerolineas Baleares (Spain) 49% Estonian Air 47.2% airBaltic Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [SEK mill] EBIT [SEK mill] Far East 2004 9,254 2005 8,244 2006 7,588 24,050 4.5 27,724 15.3 27,506 (0.8) 1 Jan 2004 31 Dec 2004 35,673 (763) 1 Jan 2005 31 Dec 2005 36,859 617 1 Jan 2006 31 Dec 2006 38,631 1,903 Owned by ... SAS AB, parent company of SAS Scandinavian Airlines, is owned by: 21.4% Swedish State 14.3% Danish State 14.3% Norwegian State 50.0% Private interests Fleet (at 31 Dec 2006) in fleet on order Airbus A319-100 Airbus A321-200 Airbus A330-300 Airbus A340-300 Boeing 737-400 Boeing 737-500 Boeing 737-600 Boeing 737-700 Boeing 737-800 Boeing (Douglas) MD-81 Boeing (Douglas) MD-82 Boeing (Douglas) MD-87 Bombardier Q400 Fokker 50 Ê Total 54 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S 2 8 4 7 4 13 26 15 13 2 34 8 23 6 2 2 165 5 Spanair W W W. S P A N A I R . C O M E D I F I C I O S PA N A I R , A P D O C O R R E O S 5 0 0 8 6 | 0 7 6 1 1 PA L M A D E M A L LO R C A | S PA I N Routes Scheduled RTK by Business (2006) Passenger Cargo 97.9% 2.1% Scheduled RTK per Region (2006) Europe 99.4% Africa 0.6% Owned by ... 94.9% 5.1% Alliances SAS Group Teinver Owner of ... – Fleet (at 31 Dec 2006) in fleet on order Member of Star Alliance Various agreements, including with Adria Airways, Air Canada, Air New Zealand, ANA, Asiana Airlines, Austrian, Blue1, bmi, Croatia Airlines, Estonian Air, LOT, Lufthansa, SAS Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Thai Airways, United Airlines and US Airways. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 2004 2,962 2005 3,287 2006 3,442 5,107 12.2 6,225 21.9 7,493 20.4 1 Jan 2004 31 Dec 2004 828.9 2.4 1 Jan 2005 31 Dec 2005 949.2 13.4 1 Jan 2006 31 Dec 2006 1,155.4 31.4 Airbus A320 Airbus A321 Boeing 717 Boeing (Douglas) MD-82 Boeing (Douglas) MD-83 Boeing (Douglas) MD-87 16 5 5 10 15 8 1 Ê Total 59 10 3 6 Management Management Gonzalo Pascual Arias Executive President & Chairman of the Board Lars Nygaard CEO SPOTLIGHT ON AEA 55 SWISS P. O . B O X | 4 0 0 2 B A S E L | S W I T Z E R L A N D W W W. S W I S S . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 66.9% 33.1% Scheduled RTK per Region (2006) North Atlantic 32.2% Far East 23.9% Europe 19.4% Africa 10.6% Middle East 7.5% Latin America 6.4% Owned by ... 100% 49% 51% Alliances Swiss-based AirTrust AG company, which is: Lufthansa Swiss-based Almea Foundation Owner of ... 100% Swiss European Air Lines Fleet (at 31 Dec 2006) in fleet on order Member of Star Alliance Various code-share agreements, including with Adria Airways, Air Canada, ANA, Austrian, Blue1, Cirrus Airlines, Croatia Airlines, Darwin Airline, LOT, Lufthansa, Malaysian Airlines, Qatar Airways, SAS Scandinavian Airlines, Spanair, TAP Portugal, Thai Airways, Ukraine International Airlines, United Airlines and US Airways Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [CHF mill]1 EBIT [CHF mill]1 1 56 2004 5,967 2005 5,472 2006 5,212 20,598 (14.9) 20,473 (0.6) 27,506 (0.8) 1 Jan 2004 31 Dec 2004 3,642 (122) 1 Jan 2005 31 Dec 2005 3,732 (55) 1 Jan 2006 31 Dec 2006 4,153 231 Refers to Group figures. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Airbus A319 Airbus A320 Airbus A321 Airbus A330 Airbus A340 Avro RJ85 Avro RJ100 Embraer RJ170 Embraer RJ190 7 15 4 11 9 4 20 Ê Total 70 37 2 2 3 15 15 Management Management Rolf Jetzer Chairman of the Board Dr. Christoph Franz CEO TAP Portugal A PA R TA D O 5 0 1 9 4 | 1 7 0 4 - 8 0 1 L I S B O N | P O R T U G A L W W W. F LY T A P. C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 83% 17% Scheduled RTK per Region (2006) Latin America 43.0% Europe 39.4% Africa 11.6% North Atlantic 6.0% Owned by ... 100% Alliances Fleet (at 31 Dec 2006) State ownership in fleet on order Member of Star Alliance Owner of ... 40% 20% 1 Air Sao Tomé e Principe Air Macau1 Indirect participation through SEAP holding company, in which TAP holds 60%. Various code-share agreements, including with Air One, Austrian, bmi, Brussels Airlines, LAM, Lufthansa, LOT, Malev, PGA Portugalia Airlines, SATA, Spanair, SWISS, TACV, United Airlines and Ukraine International Airlines. Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [EUR mill] EBIT [EUR mill] 2004 5,683 2005 5,664 2006 13,198 13.3 14,394 9.1 16,649 15.7 1 Jan 2004 31 Dec 2004 1,237 (10.6) 1 Jan 2005 31 Dec 2005 1,359 (9.5) 1 Jan 2006 31 Dec 2006 1,654 30.3 Airbus A310-300 Airbus A319-100 Airbus A320-200 Airbus A321-200 Airbus A330 Airbus A340-300 Airbus A350 6 17 15 3 3 4 Ê Total 48 11 5 6 Management Management Manuel Pinto Barbosa Chairman Fernando Pinto CEO SPOTLIGHT ON AEA 57 TAROM 2 2 4 F C A L E A B U C U R E S T I LO R , T O W N O F O T O P E N I | I L F O V C O U N T Y | R O M A N I A W W W. T A R O M . R O Routes Scheduled RTK by Business (2006) Passenger Cargo 96% 4% Scheduled RTK per Region (2006) Europe 83.2% Middle East 15.1% Africa 1.8% Owned by ... Alliances 95% State ownership 2.58% Henri Coanda International Airport 2.18% Romanian Air Traffic Services 0.15% Muntenia (private financial investment fund) 0.09% Romanian Civil Aviation Authority Fleet (at 31 Dec 2006) Associate member of SkyTeam alliance. Various code-share agreements, including with Aeroflot, Air France, Air Moldova, Alitalia, Austrian, Brussels Airlines, CSA, Iberia, LOT, Malev and Syrian Arab Airlines. in fleet on order Airbus A318-100 ATR 42-500 Boeing 737-300 Boeing 737-700 Ê Total Owner of ... – Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [USD mill] EBIT [USD mill] 1 58 2004 2,323 2005 2,326 2006 2,317 1,329 (14.1) 1,448 8.9 1,537 6.1 1 Jan 2004 31 Dec 2004 259.2 17.6 1 Jan 2005 31 Dec 2005 280.8 2.9 1 Jan 2006 31 Dec 2006 300.2 5.01 Preliminary figure. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Management Gheorge Birla President & CEO 2 7 5 4 2 18 2 Turkish Airlines W W W. T U R K I S H A I R L I N E S . C O M G E N E L M Ü D Ü R L Ü K B I N A S I | ATAT Ü R K H AVA L I M A N I | 3 4 8 3 0 Y E S I L K Ö Y | I S TA N B U L | T U R K E Y Routes Scheduled RTK by Business (2006) Management Management Passenger Cargo 84.3% 15.7% Scheduled RTK per Region (2006) Europe 55.5% Far East 26.5% North Atlantic 9.8% Middle East 5.7% Candan Karlitekin Chairman of the Board Owned by ... Alliances 49.12% State-owned Privatisation Administration 50.88% Other shareholders Owner of ... 50% SunExpress Africa Temel Kotil CEO 2.5% Fleet (at 31 Dec 2006) Membership of Star Alliance accepted and to become effective in 2008. Various code-share agreements, including with Air China, Air India, Air Astana, American Airlines, Croatia Airlines, CSA, Egyptair, Kenya Airways, Kuwait Airlines, Japan Airlines, Lufthansa, LOT, Pakistan Airlines, Royal Air Maroc and SunExpress. in fleet on order Airbus A310-200 Airbus A310-300 Airbus A310-300F Airbus A319-100 Airbus A320-200 Airbus A321-100 Airbus A321-200 Airbus A330-200 Airbus A340-300 Boeing 737-400 Boeing 737-800 Ê Total 1 5 1 2 15 2 7 5 7 16 41 13 10 8 102 31 Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [TRL mill] EBIT [TRL mill] 2004 10,956 2005 11,121 2006 10,324 17,382 15.5 19,629 12.9 24,335 24.0 1 Jan 2004 31 Dec 2004 2,176 106.2 1 Jan 2005 31 Dec 2005 2,340 62.9 1 Jan 2006 31 Dec 2006 2,881 52.9 SPOTLIGHT ON AEA 59 Virgin Atlantic Airways T H E O F F I C E M A N O R R O YA L | C R A W L E Y | W E S T S U S S E X R H 1 0 9 N U | G R E AT B R I TA I N W W W. V I R G I N - A T L A N T I C . C O M Routes Scheduled RTK by Business (2006) Passenger Cargo 71.3% 28.7% Scheduled RTK per Region (2006) North Atlantic 57.2% Far East 23.6% Latin America 9.0% Africa 8.4% Middle East 1.9% Owned by ... 51% 49% Alliances Virgin Group Singapore Airlines Fleet (at 31 Dec 2006) Various code-share agreements, including with Air China, ANA, bmi, Continental Airlines, Singapore Airlines, South African Airways and Virgin Blue. in fleet on order Airbus A340-300 Airbus A340-600 Airbus A380 Boeing 747-400 5 19 13 Ê Total 37 6 Owner of ... 49% Key Figures Employees (at 31 Dec) Traffic Scheduled RPK [million] RPK [% growth] Financial Financial Year from Financial Year to Revenues [GBP mill] EBIT [GBP mill]1 1 60 6 Virgin Nigeria Airways 2004 7,479 2005 8,500 2006 8,400 30,223 12.2 32,103 6.2 35,279 9.9 1 Mar 2004 29 Feb 2005 1,630 20.1 1 Mar 2005 28 Feb 2006 1,912 41.6 1 Mar 2006 28 Feb 2007 Refers to Group figures. A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Management Management Sir Richard Branson Chairman Steve Ridgway Chief Executive Key Statistics Traffic by route area 2006 1 Domestic 2 Cross-border Europe [%/pt] Passengers (000) Passenger Kilometres (mill) Share in Tot. Sched. AEA Traffic (%) Seat Kilometres (mill) [%/pt] 3 Europe North Africa [%/pt] 4 Europe Middle East [%/pt] 5 North Atlantic [%/pt] [%/pt] 109 181.3 1.5 158 744.9 6.1 267 926.2 42 4 206 4 8.6 6 858.6 3.9 27 509.9 0.5 59 654.6 2.4 166 992.4 7.2 226 647.0 5.9 8 025.4 6.7 23 695.2 9.6 187 996.3 0.7 8.1 22.7 30.8 1.1 3.2 25.5 88 803.2 0.0 241 051.7 4.8 329 855.0 5.9 11 709.0 4.1 33 433.1 13.8 230 548.8 2.0 67.2 1.6 69.3 1.5 68.7 1.6 68.5 1.7 70.9 -2.7 81.5 -1.1 Total Freight Tonnes Carried (000) 180.1 -2.1 547.0 -4.8 727.1 -4.2 63.7 3.0 234.1 8.3 1 501.0 4.7 Total Freight Tonne-Kilometres (mill) 138.2 -4.2 759.9 -3.9 898.1 -4.0 174.3 1.4 979.3 -1.0 10 116.6 2.3 Passenger Load Factor (%) % Freight on Passenger Services 81.5 80.9 81.0 95.8 87.2 68.1 Total Revenue Tonne-Kilometres (mill) 5 697.1 1.7 16 657.0 6.5 22 354.1 5.3 939.5 5.0 3 295.3 3.6 28 381.4 1.1 Available Tonne-Kilometres (mill) 9 431.8 -1.1 27 169.9 4.3 36 601.7 2.8 1 427.2 1.9 5 129.3 7.5 40 103.5 1.7 Overall Load Factor (%) 60.4 1.7 61.3 1.3 61.1 1.4 65.8 2.0 64.2 -2.4 70.8 -0.4 Average Seats per Aircraft 141 124 128 161 201 275 Average Stage Distance (km) 450 902 724 1 707 2 851 6 532 6 Mid Atlantic 7 South Atlantic 8 Europe Sub Saharan Africa 2006 [%/pt] Passengers (000) Passenger Kilometres (mill) Share in Tot. Sched. AEA Traffic (%) Seat Kilometres (mill) Passenger Load Factor (%) Total Freight Tonnes Carried (000) Total Freight Tonne-Kilometres (mill) % Freight on Passenger Services [%/pt] 9 Europe Far East/ Australasia [%/pt] 1-9 Total Scheduled [%/pt] NonScheduled [%/pt] [%/pt] 6 438.1 2.6 4 834.4 14.0 7 682.7 4.1 17 775.8 11.3 343 400.8 4.4 8 606.2 -12.3 49 900.6 2.8 41 509.1 12.8 51 430.4 3.5 147 522.0 9.8 736 952.3 5.4 20 260.7 -10.2 6.8 5.6 7.0 100.0 20.0 60 812.9 2.5 48 104.2 7.9 65 962.1 3.4 182 857.1 8.4 963 615.1 4.5 24 979.8 -13.8 82.1 0.2 86.3 3.8 78.0 0.0 80.7 1.0 76.5 0.6 81.1 3.3 181.8 5.8 242.1 3.3 449.0 3.5 2 022.3 5.7 5 421.9 3.8 28.9 -43.1 1 542.1 5.6 2 229.3 6.3 2 999.4 -3.5 17 406.8 6.8 36 347.0 4.0 235.0 -28.6 80.6 Total Revenue Tonne-Kilometres (mill) 6 248.3 Available Tonne-Kilometres (mill) 58.9 3.3 6 157.8 61.8 54.9 39.7 9.9 7 874.2 0.6 31 867.2 8.0 107 139.3 2.5 4.6 2 097.0 -13.6 9 017.9 2.8 8 232.4 5.6 11 317.3 -1.4 43 930.7 8.4 155 792.4 4.0 3 112.8 -12.8 Overall Load Factor (%) 69.3 0.3 74.8 2.9 69.6 1.3 72.5 -0.3 68.8 0.4 67.4 -0.6 Average Seats per Aircraft 329 293 271 286 197 176 6 574 6 952 5 079 6 925 1 281 1 858 Average Stage Distance (km) 62 1+2 Total Europe A S S O C I AT I O N O F E U R O P E A N A I R L I N E S Total Scheduled - Passenger & All-Cargo Services Passengers Revenue Passenger Kilometres 2006 Available Seat Kilometres Load Factor Freight Tonnes Carried Freight Tonne Kilometres Revenue Tonne Kilometres Available Tonne Kilometres Overall Load Factor [000] [%] (mill) [%] (mill) [%] (%) [pt] [000] [%] (mill) [%] (mill) [%] (mill) [%] (%) [pt] 850.0 12.2 772.9 9.4 1 216.4 3.0 63.5 3.7 4.2 40.4 3.4 29.4 71.8 8.4 133.0 6.0 54.0 1.2 Air France 49 348.8 4.7 123 335.6 6.4 155 409.7 5.6 79.4 0.6 784.4 5.2 5 854.9 6.0 17 103.3 6.1 23 741.9 4.7 72.0 0.9 Air Malta 1 478.7 7.8 2 385.3 4.1 3 495.2 4.8 68.2 -0.5 7.5 -1.3 11.9 -4.4 214.7 4.1 370.9 2.4 57.9 0.9 Air One 5 662.6 7.6 3 380.4 7.2 5 849.5 6.8 57.8 0.2 0.0 0.0 0.0 0.0 304.2 7.2 526.5 6.8 57.8 0.2 Alitalia 24 090.8 0.2 37 739.9 1.3 51 283.9 -1.7 73.6 2.2 215.1 8.4 1 513.0 10.8 5 287.9 3.6 7 727.2 3.7 68.4 -0.1 Austrian 8 773.0 9.3 19 889.9 5.6 26 814.2 5.3 74.2 0.2 97.1 7.0 587.1 6.5 2 708.0 5.9 3 737.7 5.6 72.5 0.2 bmi 9 655.3 -3.4 8 652.0 -2.0 12 495.0 -0.4 69.2 -1.2 33.1 21.1 144.8 36.0 925.9 2.2 1 737.8 23.4 36 086.9 1.6 114 896.4 3.5 150 700.8 2.7 76.2 0.6 694.5 -0.7 4 733.2 -0.7 15 182.5 2.2 23 172.8 1.5 65.5 0.5 3 415.9 6.4 4 850.7 6.4 7 503.9 3.7 64.6 1.6 14.4 -6.9 75.4 -7.1 516.0 4.0 886.3 4.7 58.2 -0.4 - - - - - - - - 707.9 2.6 5 180.4 1.5 5 180.4 1.5 7 128.8 -1.7 72.7 2.3 Croatia Airlines 1 370.2 2.1 1 004.5 3.2 1 657.9 -1.7 60.6 2.9 3.5 -9.9 2.1 -12.1 93.1 2.9 181.6 -1.7 51.3 2.3 CSA 4 668.9 3.9 6 387.9 -0.1 9 161.2 -2.4 69.7 1.6 19.2 4.4 39.4 1.5 620.0 0.0 1 019.6 -1.4 60.8 0.9 Cyprus Airways 1 601.7 1.2 3 267.5 2.5 4 474.9 0.0 73.0 1.8 17.8 -1.0 46.5 -0.3 344.2 2.0 560.1 0.6 61.5 0.8 Finnair 6 427.6 6.9 12 652.8 13.2 17 476.8 7.3 72.4 3.8 73.8 8.6 408.4 15.6 1 554.5 13.6 2 819.2 9.5 55.1 2.0 Iberia 27 227.6 0.8 52 658.3 7.4 66 030.3 3.8 79.7 2.7 189.7 0.2 1 025.8 7.8 5 823.1 7.5 9 168.4 3.3 63.5 2.5 Icelandair 1 536.2 0.5 4 253.8 -1.3 5 591.5 0.8 76.1 -1.6 9.8 -4.7 28.9 7.4 393.1 -6.5 681.7 11.1 57.7 -10.9 Jat Airways 1 098.5 19.6 1 094.5 14.1 1 963.9 9.6 55.7 2.2 3.2 -6.8 4.1 -10.1 102.9 12.7 223.7 11.9 46.0 0.3 KLM 22 366.2 3.9 71 768.8 5.0 85 697.9 4.7 83.7 0.3 594.6 3.6 4 703.4 1.1 12 043.9 3.1 15 083.2 3.0 79.8 0.1 LOT 3 701.4 4.2 6 719.7 8.0 9 061.3 7.8 74.2 0.1 16.8 10.6 80.1 12.4 742.5 8.1 1 226.9 9.7 60.5 -0.9 51 194.3 4.6 114 671.8 1.7 145 931.2 1.6 78.6 0.0 1 197.1 5.7 8 090.6 5.3 19 897.1 3.3 27 121.5 1.9 73.4 1.0 Luxair 818.1 -3.9 515.4 -8.9 929.2 -9.7 55.5 0.5 0.1 -51.1 46.4 -9.5 83.8 -9.6 55.4 0.1 Malev 2 921.2 6.8 4 139.9 8.8 6 151.6 7.8 67.3 0.6 9.5 19.2 24.5 14.2 400.7 8.9 807.1 6.1 49.6 1.3 Olympic Airlines 5 642.2 -2.4 7 041.8 -4.1 10 243.1 -2.0 68.7 -1.5 26.5 5.8 64.4 12.0 734.1 -2.7 1 295.0 -6.2 56.7 2.0 25 098.8 0.3 27 505.5 -0.8 36 970.9 -3.9 74.4 2.3 106.7 -7.1 605.8 -4.3 3 398.3 -1.6 4 730.7 -3.4 71.8 1.4 Spanair 8 211.4 19.9 7 492.6 20.4 11 015.7 13.2 68.0 4.0 10.2 6.4 13.9 4.0 674.3 17.1 991.4 3.6 68.0 7.8 SWISS 10 637.5 10.2 22 075.9 7.8 27 675.2 5.6 79.8 1.6 181.8 -9.1 1 039.0 -6.4 3 276.6 2.8 4 798.3 2.9 68.3 -0.1 TAP Portugal 6 890.9 5.0 16 648.7 15.7 22 870.7 14.9 72.8 0.5 60.6 13.4 282.7 26.2 1 805.2 17.0 3 068.0 17.9 58.8 -0.4 TAROM 1 282.4 7.7 1 536.7 6.1 62.3 1.3 3.1 -2.0 4.9 -3.8 5.8 440.3 7.9 32.7 -0.6 Turkish Airlines 16 437.1 20.6 24 334.5 24.0 35 209.6 29.5 69.1 -3.1 155.7 10.9 446.9 10.7 2 902.8 17.2 4 666.9 23.2 62.2 -3.2 Virgin Atlantic 4 906.9 8.6 35 278.5 9.9 48 267.0 12.0 73.1 -1.4 183.9 16.2 1 331.6 15.1 4 647.8 11.3 7 662.2 11.4 60.7 0.0 343 400.8 4.4 736 952.3 5.4 4.6 155 792.4 4.0 68.8 0.4 Adria Airways Aer Lingus British Airways Brussels Airlines Cargolux Lufthansa SAS AEA 2 466.5 963 615.1 3.8 4.5 76.5 0.6 5 421.9 0.1 -46.1 3.8 36 347.0 144.0 4.0 107 139.3 53.3 -11.0 S P O T L I G H T O N A E A - K E Y S TAT I S T I C S 63 Glossary AAPA Association of Asia Pacific Airlines, with headquarters in Kuala Lumpur. Air Freedom Rights The liberalisation of European air transport, started in 1988 and completed in 1997 with the so-called ‘Third Package’ of measures included rights of market access, which are defined as follows. First freedom: to overfly one country en-route to another; Second freedom: to make a technical stop in another country; Third freedom: to carry passengers from the home country to another country; Fourth freedom: to carry passengers to the home country from another country; Fifth freedom: to carry passengers between two countries by an airline of a third on a route with origin/destination in its home country; Sixth freedom: to carry passengers between two countries by an airline of a third on two routes connecting in its home country; Seventh freedom: to carry passengers between two countries by an airline of a third on a route outside its home country; Eighth freedom or cabotage: to carry passengers within a country by an airline of another country on a route with origin/ destination in its home country; Ninth freedom or Stand-Alone cabotage: to carry passengers within a country by an airline of another country; True domestic: to carry passengers by an airline in its home country. Association of European Airlines (AEA) A non-profit association for the European airline industry with following members: Adria Airways (JP), Aer Lingus (EI), Air France (AF), Air Malta (KM), Alitalia (AZ), Austrian (OS), bmi (BD), British Airways (BA), Brussels Airlines (SN), Cargolux Airlines International (CV), Croatia Airlines (OU), CSA Czech Airlines (OK), Cyprus Airways (CY), Finnair (AY), Iberia (IB), Icelandair (FI), JAT Airways (JU), KLM 64 A S S O C I AT I O N O F E U R O P E A N A I R L I N E S (KL), LOT Polish Airlines (LO), Lufthansa (LH), Luxair (LG), Malev Hungarian Airlines (MA), Olympic Airlines (OA), SAS (SK), Spanair (JK), SWISS (LX), TAP Portugal (TP), TAROM (RO), Turkish Airlines (TK), Virgin Atlantic Airways (VS). ATC. Air Traffic Control. Available Seat-Kilometres (ASK) The total number of seats available for the transportation of revenue passengers multiplied by the number of kilometres which those seats are flown. Available Tonne-Kilometres (ATK) The total number of metric tonnes available for the transportation of passengers, freight and mail multiplied by the number of kilometres which this capacity is flown. Breakeven Load Factor (%) The load factor at which operating revenues will cover operating costs. Unit cost divided by yield. CAA Civil Aviation Authority. CFMU Central Flow Management Unit, of Eurocontrol. CODA Central Office for Delay Analysis. Code-sharing A marketing practice by which several airlines put their two-letter code on one flight. Computer Reservation System (CRS) A system for reserving seats on commercial flights electronically by a travel agent. DGCA Directorate General of Civil Aviation. Distances Airport-to-Airport great circle distances are used. ECAC European Civil Aviation Conference, with headquarters in Paris. ECOFIN Directorate General for Economic and Financial Affairs of the European Union. EU European Union. The following countries joined, in 1958 Belgium, France, Germany (west), Italy, Luxembourg, Netherlands; in 1973 Denmark, Ireland, United Kingdom, (from 1981), Greece; in 1986 Portugal, Spain; in 1995 Austria, Finland and Sweden, in 2004 Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, the Slovak Republic and Slovenia and in 2007 Bulgaria, Romania. Eurocontrol European Organisation for the Safety of Air Navigation. Geographical Regions For reporting related to the air transport operations of member airlines the following regions are identified: 1) Domestic: within a country which is the main place of business of the reporting carrier. In the case of SAS, which covers three countries, domestic refers to services within each of the three countries, but not services between those countries; 2) Geographical Europe: cross-border services within the geographic area Europe, including Russia up to 55°E; 3) Middle East: to/from the Middle East; 4) North Africa: services to/from Algeria, Egypt, Libya, Morocco, Sudan and Tunisia; 5) Sub-Saharan Africa: services to/from African countries not included in North Africa; 6) North Atlantic: services to/from USA and Canada; 7) Mid Atlantic, services to/from Central America; 8) South Atlantic: services to/from South America.; 9) Far East/ Australia: services to/from points East of the Middle East. All of the above relate to scheduled services only. Aggregate non-scheduled or charter services are reported separately. Calculated regions include: a) Europe Total: 1+2; b) International Short/Medium Haul: 2+3+4; c) Total Longhaul: 5 to 9; d) Total International: 2-9; e) Total Scheduled: 1-9. IACA International Air Carrier Association: worldwide membership of leisure (nonscheduled) air carriers. IATA International Air Transport Association, with headquarters in Geneva and Montreal. ICAO International Civil Aviation Organisation, with headquarters in Montreal, Canada. OAG Official Airline Guide, includes scheduled timetables for most airlines. OECD Organisation for Economic Co-Operation & Development. Operating Ratio The relationship between operating revenues and operating expenses. The latter may be inclusive or exclusive of net interest. Overall Load Factor % The percentage of total capacity available for passengers, freight and mail which is actually sold and utilised. Computed by dividing total revenue tonne-kilometres actually flown by total available tonne-kilometres. Passenger Load Factor (PLF %) The percentage of seating capacity which is actually sold and utilised. Computed by dividing revenue passenger-kilometres flown by available seat-kilometres flown on revenue passenger services. Non-scheduled services Are defined as ‘Non-scheduled services’: charter flights and special flights performed for remuneration on an irregular basis, including empty flights and blocked-off charters, other than those reported under scheduled services. Blocked-off charters: when the whole capacity of an aircraft is reserved for charter sale on flights published as scheduled but carried out as charter flights on the same or similar routing and timetable. Revenue Freight All freight counted on a point-to-point basis (in metric tonnes) covered by air waybills for which remuneration is received. Freight carried on trucking services is not included. Revenue Passengers Carried A passenger for whose transportation an air carrier receives commercial remuneration. This includes, for example, (i) passengers travelling under publicly available promotional offers (for example “two-for-one”) or loyalty programmes (for example redemption of frequent flyer points); (ii) passengers travelling as compensation for denied boarding; (iii) passengers travelling at corporate discounts; (iv) passengers travelling on preferential fares (government, seamen, military, youth, student etc). Are excluded, for example, (i) persons travelling free; (ii) persons travelling at a fare or discount available only to employees of air carriers or their agents or only for travel on the business of the carriers; (iii) infants who do not occupy a seat. Revenue Passenger-Kilometres (RPK) One fare-paying passenger transported one kilometre. RPK’s are computed by multiplying the number of revenue passengers by the kilometres they are flown. Revenue Tonne-Kilometres (RTK) One tonne of revenue traffic transported one kilometre. Revenue tonne-kilometres are computed by multiplying metric tonnes of revenue traffic (passenger, freight and mail) by the kilometres which this traffic is flown. Passenger tonne-kilometres are calculated using standard weights (including baggage) which may differ between airlines and between domestic/short/long-haul. Scheduled Services Flights scheduled and performed for remuneration according to a published timetable, or so regular or frequent as to constitute a recognisably systematic series, which are open to direct booking by members of the public. Extra flights occasioned by overflow traffic from scheduled flights and preparatory revenue flights on planned air services are also considered to be scheduled services. Unit Cost The average operating cost incurred per available tonne-kilometre. Yield. The average amount of revenue received per revenue tonne-kilometre. Passenger yield: passenger revenue per RPK. S P O T L I G H T O N A E A - K E Y S TAT I S T I C S 65 AV E N U E LO U I S E 3 5 0 | 1 0 5 0 B R U S S E L S | B E L G I U M T E L . + 3 2 ( 0 ) 2 6 3 9 8 9 8 9 | FA X . + 3 2 ( 0 ) 2 6 3 9 8 9 9 9 A E A . S E C R E TA R I AT @ A E A . B E | W W W. A E A . B E ASSOCIATION OF EUROPEAN AIRLINES