MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
CAP & European Emergency Response Capacity
Control Centre interoperability
Stefano Marsella & Marcello Marzoli
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Overview
• Italian National Fire Corps (CNVVF)
• Interoperability btw CNVVF and emergency stakeholders Control Centers
• side effect: Interoperability within CNVVF branches
• Case 1: cooperative search for missing people in hostile environment
• Case 2: public warning to evacuate WUI for an approaching forest fire
• Case 3: Response to L’Aquila earthquake (April 2009)
• European Emergency Response Capacity
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Italian National Fire Corps
Ministry of Interior
Italian National Fire Corps
18 Regional Directorates
100 Provincial HQ
700 Fire Stations
35.000 Firemen
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Interoperability btw Control Centers
The 100 CNVVF Control Centers cooperate and exchange
info daily with a large number of other first responders’ C&C
selected on the basis of:
type of incident
location /jurisdiction
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Common Operational Picture
Since the first calls, each Control Centre try to collect as much data as possible from the
calling citizens to assess type and scale of the event
Notwithstanding the effort, the op. pictures remain confuse, incomplete, contradictory
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
COP & Unified Control Centre
To solve the issue, many push for one only Control Room able to coordinate the others
and build up one only operational picture
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
COP and unified control center
Even though a unified control room can solve
the coordination problem btw the rescuers’
directly involved
It is almost impossible to include all the cooperating organisations (e.g.)
Local Police
RN Squads
Technical Services
CB Squads
Local Volunteer Fire Brigades
Bomb Squads
Local Volunteer ambulance serv.
Emergency Assistance Numbers
Not only for ‘improper’ mutual competition
But because they often need to have access to a different set of info
and cannot share all of their data with the others
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
COP and multilateral data exchange
Each rescuers’ Control room need a different perspective of the same operational picture
Where a unified control room is implemented,
firstly it build up the common picture, then
filters are applied to build the customised
picture to fulfill each rescuers needs
But filtering is a tricky process, valuable info
can be cut off, whereas other info passed on
could
reveal
itself
unnecessary
then
confusing
It is wiser to take a step back:
 avoid to centralise all the available info
 enhance the exchange of info between the existing control rooms
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Data exchange: present situation
Control Centers use
sophisticated IT systems,
but different ones
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Data exchange: present situation
One C&C collect info from
the citizens
call the other C&C to pass the
info
input data into their system
who input again data into his
system
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Why not to exchange data too?
&
Using voice as the only “communication device” seems ineffective
Cons: Time and accuracy lost in spelling names, roads, numbers
Plus: Consolidated procedures? Legal basis? Traceability?
Only one real plus: it is the only “channel” fully interoperable
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
The REACT project
• Funded by the EC under FP6
• 2.5 years, 10 partners
• Trials in Italy, Germany, UK
• Scope: improving emergency
management through data
sharing by defining open data
Protocols and a distributed architecture scalable from local
level up to European level
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
After REACT: residual challenges
Aiming at an actual adoption of the REACT concept in real
operations, the main organizational challenges for Emergency
Services were:
•To get authorization by all decision makers of the organisations
willing to share data; such authorization should take the form of
an agreement defining operational procedures, IT security and
compliancy levels with in-force regulations and laws
•The agreement on common operational procedures for sharing
data and information on events
•The integration of interoperability functionalities with existing
legacy systems operating in command and control rooms
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Org. challenges: CAP adoption by CNVVF
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Org. challenges: CAP adoption by CNVVF
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Org. challenges: Open standards
Non-proprietary standards allow all emergency Services
to adopt them without costs for licensing or special
tools:
•CAP (Common alerting Protocol) used for
structuring information in an XML file
•Italian CAP Profile for the further definition of
additional information fields
•ATOM FEED as distribution mechanism of CAP
messages in a many-to-many distributed architecture
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
CAP Protocol
CAP example
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
CNVVF CAP Profile
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
ATOM Feed published by CNVVF
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Authorization & common operational
procedures : approved agreement
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Integration: legacy system SO115 rule settings
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Integration: REACT-VF architecture
• A web application (CAPGenerator) for creating CAP
messages.
• An access to a Routing application (CAPRouter) for
creating and distributing ATOM FEEDs with
CNVVF
• A web application (CAPRetriever) for retrieving
ATOM FEED and storing CAP messages on DB
• A web application (CAPReader) visualising CAP
messages available on DB in text format (no
integrated map available)
All of the above now installed on CNVVF servers
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Integration: REACT-VF web-interface
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Side effect: internal interoperability
• Real-time transmission of interventions
for forest fires to a new System for forest
fires’ video surveillance and remote
sensing
• Real-time transmission of
interventions for forest fires
from the 100 CNVVF HQ to
regional and National
Control Centers to calculate
number and total area of burnt
scar during the fire season
2014
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Side effect: internal interoperability
For the internal interoperability only the Fire Corps system settings
include 377 OIDs exchanging data over 1,455 (unidirectional) channels
(through a central repository – without publishing feeds)
As OIDs the CNVVF has
provisionally adopted the
certified e-mail, as provided
by the Directory of Italian
Public Administrations
(Indice delle Pubbliche
Amministrazioni – IPA http://www.indicepa.gov.it/d
ocumentale/english.php),
which was set up on purpose
to supports the
interoperability among
public administrations.
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 1: cooperative search for missing
people in hostile environment
• When (daily…) persons are
reported missing (e.g. in mountain
area) rescuers are many and
belong to several areas:
– National , regional, municipal
government, public service
providers
• Now: agreement on the spot:
CNVVF distribute locally
terminals to each team to collect
their data
• From now on: agreements to exchange data with other rescuers
CC (first one signed with the Municipality of Venezia)
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 1: cooperative search for missing
people in hostile environment
The internal procedure to regulate such agreements will be issued next
October (today one only ‘experimental’ agreement is in force).
But many others will come (all feeds with CAP attached).
E.g. today the Control Center of
CNVVF Venezia HQ exchange (by
phone) location-wise information
with:
2 neighbouring Fire Corps provincial HQ,
1 National Police (Carabinieri) provincial
HQ,
• 8 local branch of National and
regional organizations and
1 Medical rescue district service,
•86 local organisations
1 National Police (Polizia) provincial HQ,
1 Coast Guard provincial HQ,
1 Civil Protection regional authority,
1 Environmental regional authority,
43 Municipal Police authorities,
If you multiply per 100…
43 Civil Protection municipal authorities
…beekeepers...
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 2: public warning to evacuate WUI
for an approaching forest fire
• By the Law, CNVVF cannot issue a Public Warning
• However those who can (e.g. Prefectures), rely on information
from the field and expert advise which easily involve CNVVF
- today some CNVVF CCs have the task to trigger some
warning systems (sirens) too when ordered by the Prefect –
• CNVVF is going to keep the Prefectures up-to-date with the
event evolution through a CAP flow originated by CNVVF
Control Centers
• The Prefectures will have then to forward a tailored CAP
message to public warning systems
reason why CNVVF is so interested into the Public Warning Design
Guidelines for FIA Messaging
Concept to be demonstrated into the
EU FP7 R&D integration project
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 3: Response to L’Aquila earthquake
6th April 2009
Within the first day, more than 1.000 responders of the
National Fire Corps reached the city and the towns around
Aquila, working on 24 hours shifts to save the most of lives.
The emergency life-saving operations have been performed
until every missing person has not been found.
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 3: Response to L’Aquila earthquake
Within the third day after the earthquake, the CNVVF has deployed:
•nearly 2.300 firemen
•1.111 vehicles
•3 Satellite Communication Vehicles
•5 helicopters
•92 Special teams
•24 Search teams with dogs
•7 Base camps
•20 local command units
•100 engineers to assess the safety conditions of buildings
•8 engineers/architects to assess safety conditions of monuments
•1 medical team
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 3: Response to L’Aquila earthquake
In the first days after the earthquake, the Department has deployed:
• 5.434 tents
• 44.852 beds
• 9.851 cots
• 107.289 blankets
• 7.663 heaters for tents
•
36 assembly tents
•
96 electrical plants
•
58 power units
•
5 mobile refectories
•
216 toilets - shower units
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 3: Response to L’Aquila earthquake
This kind of response was possible because in the first phase CNVVF was the
only responsible and is organized as a National, hierarchical organization…
What kind of interoperability
tool was possible to apply
afterwards, when needed?
Solution the Italian
Civil Protection had
to adopt to allow
interoperability
between all the actors
during the L’Aquila
earthquake.
L’Aquila Earthquake 6th April 2009
DICOMAC - Direzione Comando e Controllo
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Case 3: Response to L’Aquila earthquake
The CAP-enabled system used to manage daily emergencies could
easily be extended to the management of large emergencies inside or
outside the National borders when hosting or bringing international aid.
Using CAP, the hosting Nation can assign tasks to - and receive reports
from - the supporting teams seamlessly and respecting the chain-ofcommand of each team - cutting down drastically activation times so
high to often leave the hosting Nation alone during the most critical
phase.
This concept will be demonstrated in Greece next November in the
framework of a multilateral exercise organized by the project
Interoperability of data and procedures in largescale multinational disaster response actions
(EU FP7 R&D integration project – on going)
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
European Emergency Response Capacity
Since 1 January 2014 is in force the new European Decision on a
Union Civil Protection Mechanism
The Decision call for a more efficient European response based on
interoperable emergency response capacities committed by Member States.
Most of the effort will aim at
physical interoperability
between fire hoses, power
plugs, etc…
But CNVVF is going to push
to extend the concept to the
emergency data exchange
between rescuers…
…based on CAP!
Negombo, 16 June 2014 – CAP Implementation Workshp
MINISTERO DELL’INTERNO
DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Negombo, 16 June 2014 – CAP Implementation Workshp