Servizio Turismo
Via della Lirica n. 11 - 48122 Ravenna
Tel. 0544 506020
[email protected]
MODULO PER LA SEGNALAZIONE DEI RECLAMI
REKLAMATI ONSBERI CHT- FORMULAI RE POUR LA SI GNALI SATI ON DES RECLAMATI ONS- CLAI M FORM
SOGGETTO RECLAMANTE:
Data: ____/____/________
(Reklamant - Personne qui dépose la réclamation - Claimant)
Nome
(Datum - Date - Date)
Cognome
(Vorname - Nom - First Name)
(Familienname - Prénom - Surname)
Indirizzo
C.A.P.
(Adresse - Adresse - Address)
(Postleitzahl - code postal - postcode)
Telefono (Telefon - Téléphone - Telephone)
Città
Fax
Provincia
(Stadt - Ville - Town)
(Staat - Etat - Country)
E-mail
STRUTTURA RICETTIVA OSPITANTE:
(Gast bei
- Structure réceptive - Accomodating Facilities)
Denominazione e Indirizzo (Name/Feriendomizil - Nom/Adresse de l'hôtel - Name/Address of the hotel)
Stanza n.
Periodo del Soggiorno
(Zimmer n. - Chambre n. - Room n.)
(Ferienaufenthalt vom/bis - Periode de vacances de/à - Holiday period from/to
Trattamento:
(Bewirtung - Traitement - Treatment)
Pensione Completa
Mezza Pensione
(Vollpension - Pension complète - Full board)
(Halfpension - Demi-pension - Half board)
Pernottamento
nur Übernachtung - seulement nuitée - only bed
Pernottamento e
Prima Colazione
Übernachtung und Frühstück - Nuit et
petit déjeuner - accomodation and
breakfast
Prenotazione scritta
Prenotazione verbale
(schriftliche Reservierung - Réservation écrite - Written booking)
(mündliche Reservierung - Réservation verbale - Oral booking)
Caparra:
Prezzo pattuito al giorno ________________________
(Anzahlung - Arrhes - Deposit)
(vereinbarter Preis pro Tag - Prix convenu par jour - fixed price per day)
sì (Ja - Ouì - Yes)
URO___________,____
Prezzo pattuito per l'intero soggiorno ______________
no
(vereinbarter Preis für den gesamten Aufenthalt - Prix convenu pour tout le séjour - fixed price for stay)
MOTIVO DEL RECLAMO
(Grund der Beschwerde - Motif de la réclamation - Reason for complaint)
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
Provincia di Ravenna
Servizio Turismo
Via della Lirica n. 11 - 48122
Ravenna
Modello
Modulo Reclami
Pagina 1 di 2
Servizio Turismo
Via della Lirica n. 11 - 48122 Ravenna
Tel. 0544 506020
[email protected]
Firma del reclamante
(Unterschift des Reklamanten - Signature de la personne
qui dépose la réclamation - Signature of the claimant)
_______________________________
MOTIVO DEL RECLAMO
(Grund der Beschwerde - Motif de la réclamation - Reason for complaint)
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
Firma del reclamante
(Unterschift des Reklamanten - Signature de la personne
qui dépose la réclamation - Signature of the claimant)
_______________________________
Provincia di Ravenna
Servizio Turismo
Via della Lirica n. 11 - 48122
Ravenna
Modello
Modulo Reclami
Pagina 2 di 2