Consip and SMEs The “Sportello Imprese” Project Laura Carpineti – Research Uniti of Consip Brussels, November 14th 2005 Outline SMEs in the EU The Rationalization Programme Participation of SMEs to the Programme The “Sportello Imprese” Project 2 Small and Medium Enterprises in the European Union The Rationalization Programme on Public Expenditure Participation of SMEs to the Programme The “Sportello Imprese” Project SMEs in the European Union SMEs in the EU The Rationalization Programme Participation of SMEs to the Programme The Small and Medium Enterprises play a crucial role in the European Economy… Relevant data about SMEs in European Union (15)* In 2003 there were more than 19 million enterprises in Europe providing a job for almost 140 million people The “Sportello Imprese” Project By contrast, there are only about 40.000 large enterprises in existence, which account for only 0.2 % of all enterprises The vast majority of enterprises in Europe are SMEs (99.8 %) Within the group of SMEs, over 90 % are micro enterprises, employing fewer than 10 people. 3 *Source: EU,0bservatory of European SMEs: “SMEs in Europe 2003” http://europa.eu.int/comm/enterprise/enterprise_policy/analysis/doc/smes_observatory_2003_report7_en.pdf SMEs in the European Union Italy hosts the highest number of SMEs in Europe (absolute value) SMEs in the EU The Rationalization Programme Participation of SMEs to the Programme The “Sportello Imprese” Project 4 EU 15 Number of SMEs (1000) Austria 270 Belgium 440 Denmark 210 Finland 220 France 2.500 Germany 3.020 Greece 770 Ireland 100 Italy 4.490 Luxembourg 20 Netherlands 570 Portugal 690 Spain 2.680 Sweden 490 UK 2.230 An efficient “Public Procurement strategy” must pay attention to the involvement of SMEs The Rationalization Programme – Objectives and strategies SMEs in the EU The Italian “Rationalization Programme on Public Spending for Goods and Services” aims at reaching 3 main objectives through focused strategies… The Rationalization Programme Focus on quality Participation of SMEs to the Programme Wide range of options within contracts The “Sportello Imprese” Project Service efficiency and quality Exploit economies of scale through demand aggregation and standardization of purchases Systematic service levels assessment Shortening tender process Objectives Competitiveness Cost saving On-line ordering (eprocurement) Process Simplification Close to zero time to market The development of “3-level strategy” is based on full involvement of SMEs 5 The Rationalization Programme - instruments The Rationalization Programme is based on three main instruments SMEs in the EU The Rationalization Programme A Participation of SMEs to the Programme C B FRAME CONTRACTS SUPPORT ON PA SPECIFIC NEEDS MARKETPLACE Electronic Shops On-line Auctions e-Marketplace The “Sportello Imprese” Project Purchases within frame contract Direct Purchases “One to many” approach Features: Large volumes Demand aggregation Standardized Low price volatility Slow obsolescence Development of Frame contracts or ASP towards other administrations Automatic economic and technical tender evaluation Features: Specialized High price volatility Rapid obsolescence Above and Below EU threshold E-PROCUREMENT PLATFORM 6 Purchases below the EU threshold Direct Purchase or RFQ “Many to Many” approach Supplier defined e-Catalogue Features: Low cost Small volumes Below EU threshold Participation of SMEs to the Programme SMEs in the EU In order to involve SMEs in the Programme, Consip designed - up to now several instruments (Technicalities & Initiatives) The Rationalization Programme Technicalities Participation of SMEs to the Programme The “Sportello Imprese” Project FRAME CONTRACTS, through… Splitting the frame contract into lots and using combinatorial auctions; Allowing firms to group together (bidding consortia) … MARKETPLACE, through… A new way to participate to the Public Procurement; Reduction of selling costs (lower intermediation cost); Higher visibility; … Initiatives “SOURCING TABLES”, working groups – between Consip and Trade Unions – on product categories covered by the Programme SEMINARS ABOUT THE PROGRAMME with interested parties “SPORTELLO IMPRESE PROJECT”, it means… …Development of structures that support enterprises in full participating in the Programme …Constant and permanent support across the whole country on Programme’s instruments …Wide cooperation with the Trade Unions and other institutional stakeholders Focus Wide participation of SME’s to the “public expenditure channel” 7 The “Sportello Imprese” Objectives Consequently, the Project aims at reaching 4 main objectives… SMEs in the EU The Rationalization Programme Participation of SMEs to the Programme 1 …To support Small and Medium Enterprises in entering the marketplace Cost saving The “Sportello Imprese” Project 2 …To create a multiplier effect in dispatching information about the marketplace and about the Programme 3 …To facilitate the participation of SMEs to Public Procurement, improving the SMEs familiarity with ICT tools; Service efficiency and quality 4 …To collect different needs and expectations of enterprises; Process Simplification Sportello imprese Project = “Info-Gate” on Programme activities 8 Business Model SMEs in the EU The business model involves the institutional actors of the market, each of them with a defined role The Rationalization Programme • E-mail, call center Participation of SMEs to the Programme LOCAL REPRESENTATIVES - INFO GATES - CONSIP The “Sportello Imprese” Project • Training • Updating and supporting SMEs • Training • Catalogues Management • Development Plan • Development Plan • Looking after • Marketing & Communication NATIONAL TRADE UNIONS • Marketplace priority access 9 www.acquistinretepa.it Relationship Model Role and responsibilities (1/2) SMEs in the EU The Rationalization Programme Player Participation of SMEs to the Programme Role Coordinates the Project/Info-Gates Trains people working at the Info-Gates Contacts the Trade Unions and cooperates with them for the promotion The “Sportello Imprese” Project Supervises the set up and the activity of the Info-Gates Consip Informs the Trade Unions and the Info-Gates about updates of the Programme (e.g. performance of the marketplace) Defines data and/or information to be requested to the Info-Gates Promotes the Info-Gates initiative in the marketplace web site Supports the Info-Gates training activities Cooperate in promoting and developing the Project/Info-Gates Looking after the opening and the correct functioning of the Info-Gates Trade Unions Update their web page with news about the project (if available) Inform Consip about events organized in their territorial area Share data and information about the involvement of enterprises 10 Relationship Model Role and responsibilities (2/2) SMEs in the EU The Rationalization Programme Player Participation of SMEs to the Programme Role Contact enterprises and promote the Rationalization Programme Support enterprises in obtaining the qualification to enter the marketplace; The “Sportello Imprese” Project Info-Gates Organize training courses and seminars for enterprises; Periodically inform Consip about this activity; Provide data if requested by Consip. Receive assistance from the Info-Gates in terms of: − information about the Rationalization Programme; SMEs − specific support for entering the marketplace; − Adoption of the marketplace (qualification and on line catalogue); 11 Set-up process SMEs in the EU The Info-Gate “Opening Date” follows 3 main steps, involving several actors and different activities… The Rationalization Programme Participation of SMEs to the Programme Start Up Training Go-Live! ACTORS The “Sportello Imprese” Project Consip Consip Consip National Trade Unions Local Representatives/ Info Gate National Trade Unions Local Representatives/ Info Gate ACTIVITIES Enterprises and PP.AA. 12 Sharing of objectives Training to Info-Gate personnel Developing Plan Training to pilot enterprises Continuous assistance Kick Off event Results SMEs in the EU Since December 2004, around 80 Info-Gates have been set up, homogeneously distributed within the country…. Other actions in the short term! The Rationalization Programme Up to now… Short Term Participation of SMEs to the Programme 5 12 6 16 The “Sportello Imprese” Project 4 3 Consip HQ In course of development other contacts with new Trade Unions (UnionCamere) to increase the number of Info Gates 2 2 Increasing visibility of the Project on the Programme’s website (in terms of number of Info-Gate active and contact details) 4 5 3 6 DataBase setting up to collect and analyse qualitative and quantitative data about the involved actors 6 5 7 34 68 III Q 2004 IQ 2005 II Q 2005 81 121 3 “Confartigianato” Info Gates “Confcommercio” Info Gates “CAN” Info Gates “CONFCOOPERATIVE” Info Gates 13 “CCIAA” Info Gates III Q 2005 IV Q 2005 N° of Info Gates Results SMEs in the EU Up to now, the Info gates contacted around 150 enterprises. Around 60 enterprises obtained the qualification to the e-marketplace. The Rationalization Programme Participation of SMEs to the Programme 145 56 The “Sportello Imprese” Project 23 9 57 10% of the total of enterprises that requested qualification to the marketplace…. …have obtained it through the “Info-Gate” 14 The Info-Gates increased the participation of SMEs to Public Procurement! Next Steps SMEs in the EU The success of the Project - up to now observed - suggests to “extend” the initiatives’ content along 3 main directions… The Rationalization Programme Participation of SMEs to the Programme The “Sportello Imprese” Project 15 1 …To Increase the support provided to the SMEs, with particular focus on other Programme instruments: (1) electronic auctions, (2) legal consultancy, etc. 2 …To Involve in the initiative also the Public Administrations: up to now they are only invited to the launch of a new Info Gate 3 …To Evolve the initiative from “Info-Gate approach” to “e-Procurement approach”, in terms of high focused competence center, characterized from a wide portfolio of services provided (360° consultancy services for the enterprises and PPAA) SMEs in the EU The Rationalization Programme Participation of SMEs to the Programme The “Sportello Imprese” Project THANK YOU! 16