Laboratorio di Business English A.A. 2013-2014 Laurea magistrale in Comunicazione e pubblicità per le organizzazioni Facoltà di Sociologia – Università degli Studi di Urbino ‘Carlo Bo’ A.A. 2013-2014 Laboratorio di Business English prof. Elizabeth Ferguson Per contatti via e-mail: [email protected] OGGETTO: LM CPO / Lab. Business English Per informazioni, materiale didattico, ecc: BLOG DEL CORSO: http://cpobusinessenglish.wordpress.com/ Calendario lezioni: settembre: mercoledì 30, ore 15-18 ottobre: giovedì 10, venerdì 11, giovedì 17, martedì 22, giovedì 24, giovedì 31, ore 15-18 ore 15-18 ore 15-18 ore 15-18 ore 15-18 ore 15-18 novembre: giovedì 7, martedì 12, lunedì 25, ore 15-18 ore 15-18 ore 9-12 dicembre: lunedì 2, lunedì 9, ore 9-12 ore 9-12 Esame parziale: Lunedì 9 dicembre, ore 11 Argomenti: grammatica di base Language in ads Dal vademecum: OBBIETTIVI FORMATIVI: Per poter operare con successo nell'economia globale, le aziende dovranno utilizzare sempre di più la lingua inglese, non soltanto nella tradizionale corrispondenza commerciale con l'estero ma anche nella stesura di una vasta gamma di materiali promozionali ed informativi spesso sconosciuti ai non addetti ai lavori. Dopo aver preso coscienza della varietà di materiali in lingua prodotti dalle aziende, lo studente sarà introdotto all'analisi del messaggio pubblicitario in lingua inglese e alla comprensione delle norme grammaticali e stilistiche per la stesura di vari tipi di testo (tra cui istruzioni, comunicati stampa, cataloghi, relazioni annuali) per metterlo in grado di comprendere e produrre materiali originali in lingua (signs, sandwichboards, slogans, ads, brochures, leaflets, viral marketing, catalog copy, labels, newsletters, press releases and kits, instructions, ecc.). Programma Partendo da un'analisi del linguaggio della pubblicità e delle particolari caratteristiche dei materiali promozionali ed informativi in lingua inglese, si procederà ad esaminare una gamma di materiali autentici in lingua, tra cui: comunicati stampa ed altri tipi di media resources, relazioni annuali, istruzioni, manuali, materiali multimediali per la formazione del personale, depliant e cataloghi, direct mail, inserzioni pubblicitarie, etichette e cartellonistica. Saranno illustrate le ‘norme' per la corretta stesura di alcuni tipi di testo. Nella discussione dei testi pubblicitari, si evidenzieranno le varie strategie utilizzate, tra cui: PSP, USP, AIDA and benefit-oriented copy; active v. passive verbs; ‘voice', use of sentence types and pronouns; buzz words; polysemy, puns, presupposition; formality, ‘real speech' and ‘everyday talk'; Figurative language (metaphor, simile, synecdoche, metonymy); parallelism; alliteration, assonance, homophones, homonyms; Ellipsis, substitution, associative meanings, connotations Materiale di studio: - Cleary M., Ferguson E. & Taylor J., Behind Business, Editrice Montefeltro, Urbino, 2007 - dispensa: Language of Advertising and Promotion: Glossary, Key Strategies & Grammar Review Presentazioni PowerPoint 5 crediti / 30 ore di lezioni frontali Modalità didattiche Lezioni frontali con utilizzo di supporti audiovisivi, attività di laboratorio. Le parti da approfondire saranno indicate durante il corso. Obblighi Partecipazione ad almeno tre quarti delle ore di lezione. Studio individuale dei testi indicati e preparazione di lavori individuali da portare e discutere in sede di esame orale. Modalità di accertamento Esame scritto e orale in lingua inglese, valutazione del portfolio di lavoro prodotto da ciascuno studente. Note: Studenti con gravi lacune linguistiche sono pregati di mettersi in contatto con il docente ad inizio anno accademico, per concordare un progetto di ripasso/studio individuale che possa permettergli di frequentare con profitto il corso. Argomenti grammaticali di base: tempi verbali: presente, passato, futuro; l’imperativo; frasi ipotetiche; Infinito v. –ing (sarà scaricabile un documento in Power Point) Verbi modali Verbi attivi v. passivi Verbi irregolari Aggettivi & avverbi – forma e posizione Articoli determinativi ed indeterminativi THE IMPERATIVE USES: We use the imperative to give: warnings, orders, strong suggestions, directions & Instructions. FORM: base form of verb (infinito senza ‘to’); no subject! In negative sentences (divieti) : don’t + base form Stop ! Fermati ! Sit ! Siediti ! Seduto ! Shut up ! Stai zitto ! Forget it ! Scordatelo ! Don’t stop ! Non ti fermare ! Don’t sit down ! Non sederti ! PRESENT TENSES The Present Simple I have a shower every morning PRESENT SIMPLE: FORM I – you – we – they work. He – she – it works. Do I – you – we – they work ? Does he – she – it work ? I – you – we – they do not work. He – she – it does not work. USES of the Present Simple: 1. Presenting facts, for ex., facts about company activities Our company employs over 100,000 people, operates in many overseas markets and offers a wide range of hi-tech products for the 21st century. 2. Actions and situations which are generally true Microsoft belongs to Bill Gates. We sell our products on many markets. A good brand guarantees a certain level of quality to customers. Competition brings out the best in products and the worst in people. 3. Verbs used only in the present simple (and NOT in the present continuous). These verbs usually refer to: mental states: believe, doubt, forget, imagine, know, realise, recognise, regret, remember, suppose, think, understand likes and dislikes: admire, wish want, dislike, hate, like, love, possession: belong to, contain, have, include, own, possess appearance: being: appear, look like, resemble, seem be, consist of, depend, exist perception: hear, see, smell, taste 4. Saying HOW OFTEN you or other people do things We usually use the present simple with frequency adverbs: I never smoke at work. He plays golf every Sunday morning. I often take work home at the weekend. When she gets to the office she always checks her e-mail first. 5. Asking for and giving directions and instructions “How do I get to your office?” --“first you turn left at the station, then you cross the bridge and it’s the second building on your right.” 6. Talking about timetables and scheduled events (future meaning) The bus leaves at 8:35 am. The trade fair opens on January the 25th. The academic year starts in October. 7. Newspaper headlines and press releases The use of the present simple creates a sense of dramatic impact Governor wins election in landslide Markets collapse as investors panic Serial killer escapes prison in dramatic break-out 8. “Doing by saying” We use the present simple with certain verbs that say what their function is. When we say them, we “perform” the action. For example, saying “I promise I’ll meet you at the airport” is making a promise. Other examples: I resign ! I apologise. I admit I was wrong. I suggest you contact Mr. Rossi. 9. Providing a summary at the beginning of a report: “The first section of this report provides introductory comments, focuses on important new developments and highlights some recent developments in our European branch office. The second section analyses the results of the company as a whole. The final section addresses our financial situation. The report concludes by pointing out the need for new investments.” 10. In Mission Statements, describing the aims and goals of a company or organisation: See also : Behind Business, “Shell”. The aims of the “Slow Food” movement include increasing consumer awareness of food quality, fostering environment-friendly tourism, promoting high quality gastronomic production, protecting artisanal manufacturing methods and vegetable and animal varieties in danger of extinction, and providing “taste education” to stave off the increasingly aggressive advance of food and cultural standardization. THE PRESENT CONTINUOUS Where are the children ? They’re playing in the garden. PRESENT CONTINUOUS: FORM You- we - they are working. You- we - they are working. He- she - it is working. You- we - they are not working. You- we - they are not working. He – she - it is not working. Am I working ? Are you – we- they working ? Is he – she - it working ? USES: 1. Talking about an event in progress at the moment of speaking “What are you doing ?” --“I’m trying to find a file.” “I’m afraid Mr. Jones can’t see you now. He’s interviewing someone.” We also use this tense with verbs of movement when the action has just started: “I’m leaving. See you tomorrow ! “Can I speak to John, please ?” --“Sorry, he’s out of the office at the moment. No—hold on—he’s just coming down the corridor.” 2. Describing current situations and ongoing projects. The time reference is at (or around) “now”, before and after the situation referred to. N.B.: the situation may not be literally in progress at the exact moment of speaking. “We’re waiting for permission to go ahead with the project. “The Italian government is thinking about changing the school system. 3. Describing temporary situations When the present progressive is used in this way, the situation described is NOT permanent. “They are staying at the Waldorf Hotel until the end of the week. “He’s working in Libya on a 6-month contract. “They are offering a 20% discount for the duration of the trade fair.” 4. Changing, developing situations We use the present progressive to describe changes that have not yet finished: “The number of people using the Internet is growing. “The Amazon rainforest is disappearing at an alarming rate. “Consumers in the industrialized world are becoming more interested in healthy living.” 5. Personal arrangements and plans We use the present progressive to refer to future time when talking about arrangements and fixed plans made before the time of speaking. N.B.: we often use a time expression to make it clear that we are talking about the future: “I’m meeting Mr. Rossi at 10 o’clock tomorrow morning. “I’m taking our client to the best restaurant in town this evening.” What are you doing on Saturday evening ? --I’m meeting Sarah. “She’s got a new job, so she’s leaving the firm in November.” We also use this tense with verbs of movement to talk about actions which are just beginning: “It’s 1 o’clock. I’m going to the canteen for lunch. Are you coming ?” 6. Talking about repeated actions: “My daughter is taking driving lessons. “His wife is always telling him not to work so hard. N.B.: If we describe repeated situations using the present progressive with always, the situation is often unplanned: COMPARE: I always meet Tom at the bus stop. Then we have a cup of coffee together before going to work. (planned in advance). I’m always meeting Tom at the bus stop. (by chance).