THE BUSINESS
TRANSACTION
There are various stages in a business
transaction, but what is important is
that the buyer and the seller must
agree on a contract of sale
CONTRACT OF SALE
The seller agrees to supply a certain number of goods or
services
at an agreed price and within a time limit
MAIN STAGES IN A BUSINESS TRANSACTION
REQUESTING INFORMATION
GIVING INFORMATION/ MAKING AN OFFER
ORDERING SOME GOODS
SENDING THE GOODS
MAKING PAYMENT
REQUESTING INFORMATION
ENQUIRY
ENQUIRY
Layout of a business letter - ENQUIRY
HEADING
REFERENCES
DATE
INSIDE ADDRESS
ATTENTION LINE
SALUTATION
SUBJECT LINE
BODY OF THE LETTER
COMPLIMENTARY
CLOSE
SIGNATURE
SENDER’S POSITION
ENCLOSURES
HEADING
• NAME OF THE FIRM
• KIND OF BUSINESS
Brown & Pink Ltd
Automobile Parts Suppliers
• TELEPHONE & FAX NUMBERS
TEL. +44-O1-220-3915
FAX +44-01-220-6731
• E-MAIL & WEBSITE ADDRESSES www.brownpink.co.uk
E-mail:[email protected]
REFERENCES
They consist of the initials of the person who signs the letter
(usually capital letters) and of those of the typist ( usually small
letters). In some cases other letters and numbers are added for
filing purposes.
Your ref: RW/cl
Our ref: JL/ts
DATE
• It usually follows the order: day, month, year
• English style:12th December 2002
• American style: December 12th 2002
• Write out the month fully to avoid misunderstandings !
(e.g. March and not a number e.g. 3 )